Hero MotoCorp Complaints & Reviews

A bad experience with hero service center Thamarassery. My bike xpulse 200 is break down in my town due to gear shaft diamage problem . And when i call the showroom there is no reply for that .this is not first time first service onwards there is a problem with the gear i complainted while the service done but there is no change in that and now its 31000 km gone
And for my last service i have also registered complaint on gear but they dont change the problem .
A very waste experience with this hero showroom .
Plz consider my complaint and give a good news
Waiting for a good reply
Muhammed Nihal
Adivaram Kozhikode
[protected]

I am facing 3 problems in my bike
1. I3S systen not working
2. Indicator singnal lamp not glowing
3. Engine create irritating sound

Company employees says we not do solve these problems

I yasmeen begum from adilabad i have a hero mestro 125cc its bearing no TS01EP6945 MODEL 2021 BS6 I have facing regularly servicing problem from ur head mecanik of hero Chandra motors adilabad dasnapur telangana state 504001 namely pocchanna his bad behaviur i facing many times and also regularly bad servicing on his side plzz take serius action againest him

thank u

Dear sir,

I krisna Singh s/o sukhveer Singh having hero spelendor plus bike no. Is RJ02BW6766, Today during 2nd service of bike on

agency name shri krisna automobiles

Address opp. Govt. Hospital, Govindgarh, Alwar Rajasthan pin. 301604
Contact [protected]

after service agency not given used engine oil of bike, I have said for taken oil but they have said that we have not give used oil of bike.

So please look into this matter and do the needful.

Thanks

Costumer name

Krishna Singh
Contact no. [protected], [protected]

Good morning hero motocorp . You brand make my morning worse .
I have purchased your premium segment motor cycle
xpulse 200 4v mnb from your authourised dealer
mrg motors coimbatore yesterday { 17/02/2022] 8.30 pm . With in 30 minutes of travel my motorcycle got breakdown . I informed the sales person who sold this vehicle to me at night 11.Pm
he said i will call you back tomorrow morning with the guidance of service manager & general manager .

Today morning at 9.30 i got line with general manager of mrg hero coimbatore named mr.Ramakrishnan . He guided me to the nearest hero dealer service person to my location.

Service technician who checked my vehicle xpulse 200 4v reported that it has electric issues exactly copper coil complaint
and then i called mr ramakrishnan gm of mrg motors hero and told about the issue which was diagonised and confirmed by your service technician.
He replied me in a worst manner and used some abusive words . I am not satisfied with his behaviour and i doesn't need to service or change parts by local man on my new vehicle . So i need exchange of my bike to new one or i need my payment back
kindy take this complaint as a serious matter and sort it out asap

complaint from your dissatisfied customer

thabresh ahamed n
no 8/351 fire service colony
tiruppur 641602
phone; [protected] / [protected]
mail ;thabuu.[protected]@icloud.Com

This complaint is regarding oil leakage at the engine in my Super splendor BS6 2020 model (Vehicle Reg No. GJ17BR4157 Chassis No.MBLAW171L5K80146) i had visited the service centre two times for this issue and had changed the gasket two times but it doesn't shown any result (attached photos for reference) and also there is an issue regarding losing of acceleration between a ride and while changing the gear, it is also a major issue which was from the beginning of purchase i thought it would be solved during the services but the result remained same, i had also mentioned this during last services but they had adjusted in the clutch setting and after 3 days it again started. I got saved from an accident because of loss of acceleration during the gear shift at traffic signal its a major loss in safety of this bike.

I have buy my glamour xtech bike on 11 feb 2022 and they haven't provided me accessories they have given me just helmet not anything else then after 2 day the front part of glamour xtech tcps was broken

मेरे बाइक है उसमे इंजन मे ऑइल लिंकेज हो रहा है मेने अभी बाइक लिए 3 Months ही हुए हैं मेने Sworom मैं कम्प्लीट की तो बोला अब नहीं होगा बट अभी भी हो रहा है मे 3 बार बाइक लेके गया लेकिन मेरा प्रॉब्लम solw नहीं हुआ.

I have to said that I went on the Vikas Auto Hero Showroom in Aligarh regards to battery charger problem but that problem didn't solved yet.
What should I do right now please tell me something about maestro edge battery charger problem.

I got my bike serviced last ten days. The service centre has serviced my bike very badly. The bolt of the rear tire of my bike were not installed, due to which i avoided the accident very...

Who is responsible for this, i or hero service centre ?

Please take action.

I'm writting the address of the service centre below-

Shiva motors Ballabgarh Faridabad Haryana pin code number is121004

Nd my contact number is - [protected]

Chaudhary sonu kapasiya.

Bike serviceing not work properly.

I finished my loan last year but showroom didn't return RC till now.
KP HERO MOTO
Pattukkottai - Adirai Rd, Adirampattinam, Tamil Nadu 614701
CELL:[protected]

Vehicle number TN55BE4150

I was finished my loan last year
But RC not return till now.

I purchased hero splendor bike from Hoshiarpur city (punjab) DV automobile in 2019 but the didn't gave me R.C yet. I'm calling to company staf but the don't response properly. Everytime the gave me excuses whenever i visit on their place. Even manager don't talk to to once in 3 years the are very irresponsible. Please i strongly request to you change the manager. Even the manager isn't ready to talk me on call every time he makes excuse and employ gave me time after 10 mint manager will call after 30 mint etc but they don't call back to me. I'm facing problem in road please help me to provide my original R.C moreover today 15 feb 2022 staff told me manager asking we can make Fake R.C because we can't provide original one die to long time period. Please help me 🙏 or change my bike and give me original R.C with another bike. hope you'll solve my problem

I took hero pleasure in krt showroom trichy on March 2021, and insurance taken from their tieup company ICICI Lombard. I need receipt copy of my insurance policy for future reference. But they didn't provide me.kindly do the needful

I ordered Glamour bs6 calliper on 10/01/2022, but still now(14/02/2022) I can't receive it.

Bike engine problem n sounds

I have purchased xtreme 160r byke on 26.01.2022 from Palco Automobiles, paschim medinipur, west bengal. From the first day the byke is giving problem as the mil(malfunction indicator light ) remained on when I ride the byke. Dealer have changed the o2 sensor, then also mil remained on during drive the byke. Oil leaked from the head of the engine and surrounding area.

[protected]@gmail.com

I went to the jyoti motors in ludhiana basti jodhewal for the service of the splendor to be done and this was my mistake that I went to the company for the service because they did not know the fault and when service get done then they told me clutch plates are gone and there is no service for drinking water at all it is very hectic to go to the company services

I had bought a hero glamour S-tech bs6 bike from Ganapati dealer, which amount around Rs.85000 and had taken a downpayment of Rs.20000 and remaining finance but now it came in my knowledge that the whole amount of Rs.85000 has been finance.Kindly look after this matter Asap.
Contact details-
[protected]/[protected]