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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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Hero MotoCorp reviews & complaints page 32

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S
Sarika2015
Feb 24, 2022
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Address: B k hero raxaul east champaran

Mobil ka reat MRP295 ke जगह 325rup लिया गया
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp
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    M
    Muhammad Nihal
    Feb 24, 2022
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    Address: KALAKKUNNUMMAL ADIVARAM PUTHUPPADI KOZHIKODE KERALA
    Website: Gear problem

    A bad experience with hero service center Thamarassery. My bike xpulse 200 is break down in my town due to gear shaft diamage problem . And when i call the showroom there is no reply for that .this is not first time first service onwards there is a problem with the gear i complainted while the service done but there is no change in that and now its 31000 km gone
    And for my last service i have also registered complaint on gear but they dont change the problem .
    A very waste experience with this hero showroom .
    Plz consider my complaint and give a good news
    Waiting for a good reply
    Muhammed Nihal
    Adivaram Kozhikode
    [protected]
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

    Regards,
    Team Hero MotoCorp
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      M
      Mukesh kumar 6275
      from Moradabad, Uttar Pradesh
      Feb 22, 2022
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      Address: Siddhartha nagar moradabad

      I am facing 3 problems in my bike
      1. I3S systen not working
      2. Indicator singnal lamp not glowing
      3. Engine create irritating sound

      Company employees says we not do solve these problems
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

      Regards,
      Team Hero MotoCorp
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        Y
        Yasmeen007
        from Adilabad, Andhra Pradesh
        Feb 21, 2022
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        Address: shandnager adilabad state telangana

        I yasmeen begum from adilabad i have a hero mestro 125cc its bearing no TS01EP6945 MODEL 2021 BS6 I have facing regularly servicing problem from ur head mecanik of hero Chandra motors adilabad dasnapur telangana state 504001 namely pocchanna his bad behaviur i facing many times and also regularly bad servicing on his side plzz take serius action againest him

        thank u
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
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          L
          Lupron123
          from Roorkee, Uttarakhand
          Feb 19, 2022
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          Dear sir,

          I krisna Singh s/o sukhveer Singh having hero spelendor plus bike no. Is RJ02BW6766, Today during 2nd service of bike on

          agency name shri krisna automobiles

          Address opp. Govt. Hospital, Govindgarh, Alwar Rajasthan pin. 301604
          Contact [protected]

          after service agency not given used engine oil of bike, I have said for taken oil but they have said that we have not give used oil of bike.

          So please look into this matter and do the needful.

          Thanks

          Costumer name

          Krishna Singh
          Contact no. [protected], [protected]
          Hero MotoCorp customer support has been notified about the posted complaint.
          Feb 19, 2022
          Updated by Lupron123
          I have send Registration certificate to you.

          Please resolve my issue and revert me for same

          Dear Sir,

          Sorry to hear that. We have notified your complaint[protected] to our team and they will be in touch with you.

          Regards,
          Team Hero MotoCorp
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            T
            thabu56
            Feb 18, 2022
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            Address: MRG MOTORS,GANAPATHY,COIMBATORE

            Good morning hero motocorp . You brand make my morning worse .
            I have purchased your premium segment motor cycle
            xpulse 200 4v mnb from your authourised dealer
            mrg motors coimbatore yesterday { 17/02/2022] 8.30 pm . With in 30 minutes of travel my motorcycle got breakdown . I informed the sales person who sold this vehicle to me at night 11.Pm
            he said i will call you back tomorrow morning with the guidance of service manager & general manager .

            Today morning at 9.30 i got line with general manager of mrg hero coimbatore named mr.Ramakrishnan . He guided me to the nearest hero dealer service person to my location.

            Service technician who checked my vehicle xpulse 200 4v reported that it has electric issues exactly copper coil complaint
            and then i called mr ramakrishnan gm of mrg motors hero and told about the issue which was diagonised and confirmed by your service technician.
            He replied me in a worst manner and used some abusive words . I am not satisfied with his behaviour and i doesn't need to service or change parts by local man on my new vehicle . So i need exchange of my bike to new one or i need my payment back
            kindy take this complaint as a serious matter and sort it out asap

            complaint from your dissatisfied customer

            thabresh ahamed n
            no 8/351 fire service colony
            tiruppur 641602
            phone; [protected] / [protected]
            mail ;thabuu.[protected]@icloud.Com
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
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              S
              Sr.ram8866
              from Vadodara, Gujarat
              Feb 17, 2022
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              This complaint is regarding oil leakage at the engine in my Super splendor BS6 2020 model (Vehicle Reg No. GJ17BR4157 Chassis No.MBLAW171L5K80146) i had visited the service centre two times for this issue and had changed the gasket two times but it doesn't shown any result (attached photos for reference) and also there is an issue regarding losing of acceleration between a ride and while changing the gear, it is also a major issue which was from the beginning of purchase i thought it would be solved during the services but the result remained same, i had also mentioned this during last services but they had adjusted in the clutch setting and after 3 days it again started. I got saved from an accident because of loss of acceleration during the gear shift at traffic signal its a major loss in safety of this bike.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

              Regards,
              Team Hero MotoCorp
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                R
                Riyaz Virani
                Feb 17, 2022
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                Address: Rajkot

                I have buy my glamour xtech bike on 11 feb 2022 and they haven't provided me accessories they have given me just helmet not anything else then after 2 day the front part of glamour xtech tcps was broken
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help you further.

                Regards,
                Team Hero MotoCorp
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                  V
                  Vanrajsinh chauhan
                  from Anand, Gujarat
                  Feb 17, 2022
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                  Address: Umreth, Anand, gujrat

                  मेरे बाइक है उसमे इंजन मे ऑइल लिंकेज हो रहा है मेने अभी बाइक लिए 3 Months ही हुए हैं मेने Sworom मैं कम्प्लीट की तो बोला अब नहीं होगा बट अभी भी हो रहा है मे 3 बार बाइक लेके गया लेकिन मेरा प्रॉब्लम solw नहीं हुआ.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
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                    D
                    Deepak111198
                    from Aligarh, Uttar Pradesh
                    Feb 17, 2022
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                    Address: Pratibha colony, Near manoj steel factory

                    I have to said that I went on the Vikas Auto Hero Showroom in Aligarh regards to battery charger problem but that problem didn't solved yet.
                    What should I do right now please tell me something about maestro edge battery charger problem.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
                    Dear Sir,

                    Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      Sonu Kapasiya
                      from Gurgaon, Haryana
                      Feb 16, 2022
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                      Address: 3089, Sector 3, Faridabad, Haryana 121004, India

                      I got my bike serviced last ten days. The service centre has serviced my bike very badly. The bolt of the rear tire of my bike were not installed, due to which i avoided the accident very...

                      Who is responsible for this, i or hero service centre ?

                      Please take action.

                      I'm writting the address of the service centre below-

                      Shiva motors Ballabgarh Faridabad Haryana pin code number is121004

                      Nd my contact number is - [protected]

                      Chaudhary sonu kapasiya.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com to help us in resolving your issue.

                      Regards,
                      Team Hero MotoCorp
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                        J
                        jaga000
                        Feb 16, 2022
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                        Address: odisha ,puri, kakatpur

                        Bike serviceing not work properly.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for further assistance.

                        Regards,
                        Team Hero MotoCorp
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                          S
                          Saranya407
                          Feb 15, 2022
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                          Address: 3/119, METTUPPATTI NACHANDUPATTI POST THIRUMAYAM TK PUDUKKOTTAI DISTRICT

                          I finished my loan last year but showroom didn't return RC till now.
                          KP HERO MOTO
                          Pattukkottai - Adirai Rd, Adirampattinam, Tamil Nadu 614701
                          CELL:[protected]

                          Vehicle number TN55BE4150
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Feb 15, 2022
                          Updated by Saranya407
                          My number [protected]
                          Dear Sir,

                          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name to help us in resolving your issue.

                          Regards,
                          Team Hero MotoCorp
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                            S
                            Saranya407
                            Feb 15, 2022
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                            Address: 3/119, METTUPPATTI NACHANDUPATTI POST THIRUMAYAM TK PUDUKKOTTAI DISTRICT

                            I was finished my loan last year
                            But RC not return till now.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                            Regards,
                            Team Hero MotoCorp
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                              A
                              Ajaykunar1
                              from Hoshiarpur, Punjab
                              Feb 15, 2022
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                              Address: Hoshiarpur city DV automobile Jalandhar road nasrala

                              I purchased hero splendor bike from Hoshiarpur city (punjab) DV automobile in 2019 but the didn't gave me R.C yet. I'm calling to company staf but the don't response properly. Everytime the gave me excuses whenever i visit on their place. Even manager don't talk to to once in 3 years the are very irresponsible. Please i strongly request to you change the manager. Even the manager isn't ready to talk me on call every time he makes excuse and employ gave me time after 10 mint manager will call after 30 mint etc but they don't call back to me. I'm facing problem in road please help me to provide my original R.C moreover today 15 feb 2022 staff told me manager asking we can make Fake R.C because we can't provide original one die to long time period. Please help me 🙏 or change my bike and give me original R.C with another bike. hope you'll solve my problem
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
                              Ajaykunar1's [Complaint's author] reply, Feb 19, 2022
                              Nothing will happen with all these details I'm sharing since 2020 even not talking properly rude staff
                              Dear Sir,

                              Kindly share your requested details with us on app.[protected]@heromotocorp.com to help you further.

                              Regards,
                              Team Hero MotoCorp
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                                S
                                Shamilyp
                                Feb 14, 2022
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                                I took hero pleasure in krt showroom trichy on March 2021, and insurance taken from their tieup company ICICI Lombard. I need receipt copy of my insurance policy for future reference. But they didn't provide me.kindly do the needful
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com for further assistance.

                                Regards,
                                Team Hero MotoCorp
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                                  K
                                  koushik@biswas
                                  Feb 14, 2022
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                                  Address: R.N Tagore Road

                                  I ordered Glamour bs6 calliper on 10/01/2022, but still now(14/02/2022) I can't receive it.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    R
                                    Rupamsen
                                    from Kokrajhar, Assam
                                    Feb 13, 2022
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                                    Address: Kokrajhar, Assam 783370, India
                                    Website: Hero moto cop

                                    Bike engine problem n sounds
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                    Regards,
                                    Team Hero MotoCorp
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                                      A
                                      Apurba Hembram
                                      Feb 13, 2022
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                                      Address: PALCO AUTOMOBILES, PO-MIDNAPUR, PS- KOTWALI, DIST- PASCHIM MEDINIPUR, WEST BENGAL, [email protected]

                                      I have purchased xtreme 160r byke on 26.01.2022 from Palco Automobiles, paschim medinipur, west bengal. From the first day the byke is giving problem as the mil(malfunction indicator light ) remained on when I ride the byke. Dealer have changed the o2 sensor, then also mil remained on during drive the byke. Oil leaked from the head of the engine and surrounding area.

                                      [protected]@gmail.com
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.

                                      Regards,
                                      Team Hero MotoCorp
                                      Apurba Hembram's [Complaint's author] reply, Feb 16, 2022
                                      Dear Sir/Madam,

                                      Byke Chesis No.- MBLKCU036LHJ02992
                                      Mob-9734512461
                                      Dear Sir,

                                      Thanks for providing your details. With respect to your complaint[protected], our team is already working on your concern and will call you back to share an update.

                                      Regards,
                                      Team Hero MotoCorp
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                                        C
                                        charanjeet saini
                                        Feb 12, 2022
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                                        Address: Ludhaina

                                        I went to the jyoti motors in ludhiana basti jodhewal for the service of the splendor to be done and this was my mistake that I went to the company for the service because they did not know the fault and when service get done then they told me clutch plates are gone and there is no service for drinking water at all it is very hectic to go to the company services
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                        Regards,
                                        Team Hero MotoCorp
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