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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
Complaints 6252
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257
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+91 11 2614 2451
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+91 11 2614 4121
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+91 11 2614 3198

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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 297

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E
Er Keshav Thawre
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Ignitor bike.. Piston problem.

Address:411013

Dear sir,
I am keshav thawre i got ignitor bike in 23/10/2014 .My bike givin problem about ..Piston ..It gives very low pick up, low mileage about 38-40 kmpl, over rising, vibrations after 40 kmph, very bad firing of engine .I told all these problems in shoroom at pune in subanya motors at least 4 to 5 times and every time when i go to service of bike .....
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B
Bala_vpm
from Ponnampet, Karnataka
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Xtreme sports bike

Address:621704

In the first month of my purchase engine got ceased due oil pump problem.

Even after three services still the engine is not good. Getting stopped during running, putting burst sound always and mileage not more than 30 km in city.

All the time the dealer convinces me by saying that the problem has been fixed and due to the words of the dealer I take the bike from service.

But the product is a wrong...
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R
Raj555546
from Hyderabad, Telangana
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Hero ignitor

Address:500016
Website:Heromotocorp

Sir/Madam, I bought Hero Ignitor in november 2014 in Hyderabad from Sairam Motors, Tarnaka, Secunderabad and from april 2015 to september 2015 I have not used my bike because suddenly i had to go out from Hyderabad for my job reasons.Again I came back to hyderabad in septembr 2015 and start using by bike.I have given my bike for servicing in Laxmi Hero at samajiguda Hyderabad .After 3 more servicing there are issues of over raising, Jerking...
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N
Naran R Vejani
from Ahmedabad, Gujarat
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Karizma zmr

Address:Ahmedabad, Gujarat, 380001

I replaced wiring of the bike after 1 month there was another fault in cdi due to faulty wiring.. New cdi costs around 9k. I replaced the wiring then the fuel pump had issues they told me to replace the fuel pump which i had already replaced three times earlier.. I was going to attend my university exams and bike broke down in the way. I was unable to attend my exam! Who is responsible for that. People working in hero service they not responding...
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R
rahul143slg
from Siliguri, West Bengal
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Mestro

Address:Darjeeling, West Bengal, 734003
Website:www.heromotocorp.com

Job card no[protected]RJC[protected] I took my hero maestro for full repairing to the service center. i gave on or before[protected] they took 20 days approx they said parts are not available i took delivery on[protected] still i not got all parts still my scooty is giving problem . i dont know why the make bikes but no parts, very worst service they made a bill amount 7500 which i had paid and i m very unsatisfied with this company....
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Address:Pune, Maharashtra, 412102

I have buying a hero splendor i smart bike last 8 months ago . It's engine smoke level is very highly. Engine noises nd average of bike is not properly. I contact with showroom many times it was not give me properly solution about this issue. My bike is already goes to allready 3 months in maintenance time .please give me a proper solution for this or to give change my bike.
To take immediately action on showroom .and give me change...
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T
Tritiya Nayan Berhampore
from Mumbai, Maharashtra
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Very very disturb on purchase date, showroom do not solved permanently

Address:742103

Very very hampering and suffering for purchase maestro edge on date of purchase. Do not purchase maestro, i[censored] purchase and get free hampering & suffering. On date of purchase this bike very very problem do not solve showroom several time i visit showroom what not solved the problem. I am mentally hazaar from park is this byck, give action against my complain.

full name:sukanta saha
mobile number:[protected] br...
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M
meetdave0407
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Not getting the proper mileage

Address:380013

I bought my Hero ' Maestro edge' on 19th December 2015 from Ahmadabad. Its been 4 months and 2 services and Its been 2200 km but still I am not getting the average I am supposed to get When I bought the vehicle the dealer told me that company claims 68 kmpl so you might get at least 55-60 kmpl but even after this much use I am getting hardly 40 kmpl which is very low for me.I asked for check up in last service but they could not resolve the...
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H
herry12345
from Gurgaon, Haryana
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Regarding parts

Address:Chhatarpur, Madhya Pradesh, 471001

Sir, i am from chhatarpur mp,
actually which parts i want they dont have these parts in service station around one month ago i went to station and registerd my order and tell me back u'll get your product with in a week to ten day.and yesterday i went there aftr one month still they told me like sir we don't have even in indore or all over mp we did'nt get your product really sorry, tell me sir what shud i do?
regards
shailendra...
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A
aloksng24
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Used local tube in bike

Address:Sultanpur, Uttar Pradesh, 238001

Tube brust
Hello sir..
I was purchased hero glamour fi bIke on dated 23/10/2015. Reg no. UP44AH2284 from mahabir automobiles 166 lakshmanpur sultanpur.
Now before 3 days my tube got brust in standing mode. I went to agency and meet service manager but they told me this is not our company responsibility, contact to tyre tube company.
Their are not any name print or display on tube.
How i know about company?br...
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M
manimeghan.1987
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Bike service

Address:500082
Website:www.heromotocorp.com/en-in

Hi All,

I have purchased a new bike from Hero Motors and taken it to the service center for the first time on 23/04/2016. Servicing has done for free of cost as they already mentioned in the manual first 6 services for free, but the servicing center cost me Rs 268/- for changing the bike oil. Where as one my friend informed me that for first three services oil cost also borne by them itself.

Please let me know...
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Address:Bilaspur, Chhattisgarh, 495001

Dear Sir
I have purchased Hero(Honda) Passion Pro motor cycles (Reg No.CG 10 EH3185) from Satya Servicees, Sarkanda Bilaspur on 21.11.2009 and after that I have been availing Motor cycle Servicing from 2010, but not a single time The motor Cycle has been serviced properly at Satya Services.It is better to say it is not at all serviced. For every complain I had to go the road side mechanic to attend the problem faced at that moment....
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N
naling
from Delhi, Delhi
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Faulty product and worst customer service by the dealer

Address:New Delhi, Delhi, 110034

I purchased a brand new scooter “maestro edge” from one of authorized dealers ‘ oswal motors pvt ltd. (A-20, gt karnal road new delhi - 10033) of “hero motocorp. Pvt ltd” on 2nd apr’16

Chasis no : mbljf33aaggb04311
Engine no: jf33aaggb21692
I am facing horrendous experience since i have purchased the product. While driving i experienced that scooter is not performing well. It has some cranky noise...
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T
tewari_kp
from Noida, Uttar Pradesh
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Scooter maestro edge

Address:Ghaziabad, Uttar Pradesh, 201010

I purchased a brand new scooter “maestro edge” from one of authorised dealers of “hero motocorp. Pvt ltd” from ghaziabad on 7th march 2016. It started giving problems soon after.
Initially its engine used to stop abruptly on slowing down and starting problems. I told this problem to the dealer over phone and he assured to rectify this at the time of first service. But much before first service when the meter reading was just...
+6 photos
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C
Customerpune
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Worst dealer service ever

Address:Pune, Maharashtra, 411004
Website:Www.consumercomplaints.in

I bought a hero duet on 8th April 2016 from a Pune dealer. I was asked but submit all documents one day prior to the delivery date so that they will be able to keep the vehicle "ready". However on the day of delivery we were kept waiting for about hour and a half mentioning the reason of rush. We were not offered even a glass of water or a place to sit.Finally when we got the vehicle in hand...few accessories were missing due to lack of stock....
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P
Prathmeshkkr
from Pune, Maharashtra
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Technical issue with my hero passion xpro bike

Address:South Goa, Goa, 403703
Website:www.heromotocorp.com

Hi..I bought my bike on 27 aug 2015, since then this bike have lots of issues consistently, i have spent much more on my bikes wear and tear which dont know how problems can occur simultaneously like this.

Im totally dissatisfied as im complaining about the bike mileage from the begining which is around 45-50 even driven at a speed of 50-60

Secondly almost most of the parts have got changed by now, though it...
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Z
zeppelinadventures
from Shimla, Himachal Pradesh
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Service issue

Address:175129

Sir
this is anshul sharma from kullu hp.this complaint is against your service dealer mr devraj from kullu hp, as i have bought a scooty o[censored]r company on october 2015 ..from last three days my scooties lock is stucked and i complained this especially to mr devraj and got no response from him, being a part of such prestigious company i dint expected this from him, so kindly look forward to my issue as soon as possible as i am suffering...
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A
Aravind Rakky
from Taliparamba, Kerala
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Hero splender +

Address:620001
Website:Hero- Ruda&Ruda auto agency

Yesterday we brought hero splendor+ and drove for not even 10 kms, the Engine started to heat like hell..! Can't place the foot on the foot step..!!! Really disappointed and felt really bad..!! You shouldn't disappointed your customer like this...!! Please make the necessary actions and help us to get rid of it..!

It would be great if you replace this bike with new one..!
Atleat replace the engine or make proper service...
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R
rkabgr
from Balangir, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hero duet problems at arundhati hero balangir odisha 767001

Address:Balangir, Odisha, 767001
Website:www.heromotocorp. com

Sir yesterday my father purchased a new hero duet at arundhati hero balangir odisha 767001.But after that various pproblems occurs like starting oil not pass etc.After that we went to arundhati showroom in evening time 12.04.16.Then they are repair our duet .But today also same problems occurs then we again go to arundhati hero balangir showroom. Again they repair. But after some time same problems occur.Nobody can listing our problems. Please...
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P
pratham pankaj
from New Delhi, Delhi
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Petrol leakage

Address:New Delhi, Delhi, 110068
Website:heromotocorp.biz

Dear pashupati motor person

I have purchased hero duet registration number dl3s df9556 in the name of pallavi kumari (Wife) from pashupati motors on 06.03.2016 and till yesterday (10.04.2016) it runs approx 290 kms only.

I am facing petrol leakage problem (Overflow) since 09.04.2016 evening and i visited on 10.04.16 at pashupati motors service centre for check up at 1600 hrs and requested to check my scooty and...
+2 photos
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