Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Dec 12, 2025
Complaints 6264
Resolved
257
Unresolved
6007
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Piyushroy
Dec 29, 2021
Report
Copy

Address: patel automobile hero motocorp,plot-9a/10ab,chitra rajkot highway ,gujarat 364004

Olny 4000 km working and engine totally dead 15 days servise center his sed part not available not tell to time reparing my bike
Hero MotoCorp customer support has been notified about the posted complaint.
Dec 29, 2021
Updated by Piyushroy
3-4 my bike reparing
Dec 29, 2021
Updated by Piyushroy
pls reparing my bike
Dec 29, 2021
Updated by Piyushroy
3-4 days
Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Tks@7606
    from Jaipur, Rajasthan
    Dec 29, 2021
    Report
    Copy

    Address: Jaipur, Rajasthan

    My name is Tarun. I bought Hero's premium scooter Destini 125 from Indu Motors branch of Hero MotoCorp located at Govindpura, Kalwar Road, Jaipur between 10 PM to 11 PM on Wednesday night. In which I was told by Mr. Vipin ji, Mr. Ashok ji present there, an offer of 2000 rupees discount. The total price of the model I bought was Rs.87000. On which after the offer of 2000, I was told that 85000 something. But I was charged Rs 20000 as down payment at that time. And later I was given a loan of Rs.71300 without my knowledge. When I talked to those people, I wasted my time by giving false assurances. And till now I have not been given any satisfactory or satisfactory answer to that ( 20000+[protected]=4300 and total Rs.6300 of 2000 offer). Nor has any payment been made.
    Hope you solve my complaint.
    insident date is 03.11.2021 Wednesday.
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Dec 29, 2021
      Report
      Copy

      Address: Shah Mysore

      This feedback is related to my recent service at Shah Mobikes, Mysore.

      Nothing seems to be organized. Suggest Hero MotoCorp to do mystery service to get ground reality as document audit would not surface actual customer facing issues.

      1. Seat cover fitting not ok. Initially told they will get pinned later convinced me that it is ok. (There are N+N shops around to get seat cover, opted showroom assuming quality and fitting would be right.)
      2. After service some sound coming in front. No one is interested to solve.
      3. Lock oiling was not done which was noted in job card. After service key was so hard to operate.
      4. Inside tank cover was completely wet.
      5.Supervisors not competitive.

      Would really re-think/do not think, to leave my bikes to showroom for service.
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com for further assistance.

      Regards,
      Team Hero MotoCorp
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Dec 28, 2021
        Report
        Copy

        Address: At BARWADDA, DIST DHANBAD, JHARKHAND
        Website: Facebook

        Jab se mai gadi liya hu tab se self me problam hai lekin bar bar khne par abhi tak service wala thik nhi kiya hai mai nya gadi liya hun lekin fir bhi hmko kik markar start krna padta hai mera complain ko jald se jald shi kiya jay.

        Dhanybad.
        NAME PRADEEP KUMAR
        MOB NO [protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
        My Bike no is JH10CG5757
        MOB NO [protected]
        SIR KINDLY MERA SELF START SUDHAR DO
        Dear Sir,

        We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kunal Pasang Gly
          Dec 28, 2021
          Report
          Copy

          Address: Dali petrol pump hill Cart road Darjeeling

          Hero xtreme 160R customer plz kindly solve my bike problem
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

          Regards,
          Team Hero MotoCorp
          Helpful
          1 other people found this review helpful
          1 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rawla sarif Sarif
            Dec 27, 2021
            Report
            Copy

            நான் பைக் வாங்கி 3 மாதம் ஆஹுது ஸ்பிடமொடர் கேபிள் போய்சு
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We don't want you to feel that you're not being heard! Please help us with a brief description of the issue faced by you on app.[protected]@heromotocorp.com in order to assist you in a better way.

            Regards,
            Team Hero MotoCorp
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Deepak Khalode
              Dec 27, 2021
              Report
              Copy

              Address: Sairaj Automobiles, Bhandara -441904

              Sir, I am getting very bad treatment from the dealer, the name is Sairaj Automobiles, add- Near Bus Stand, Gov. Hospital road, Bhandara - 441904, Maharashtra. My bike is getting very much problems related to engine, break, fuel tank, I am totally frustrated with the treatment of dealer, I need replacement of this bike as soon as possible. Bike number - MH36A1549.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name with us on app.[protected]@heromotocorp.com for our representative to connect with you.

              Regards,
              Team Hero MotoCorp
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Guddu Purty
                Dec 27, 2021
                Report
                Copy

                Address: Narbheram Moters Code 21816

                Code 21816 I got a call from Narbharam Motors Gamharia yesterday on 26.12.2021, went this morning to get the bike servicing but was told that you will be charged pad now and I was returned from the servicing center Sir tell me what to do now .
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com to help you further.

                Regards,
                Team Hero MotoCorp
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  skumar199
                  Dec 26, 2021
                  Report
                  Copy

                  Address: Charisma goldwheels service

                  Prebooking krwane k bad bhi 2 ghnte tk bike ko kisi ne hath tk nhi lgaya
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Atishay27
                    from Guwahati, Assam
                    Dec 26, 2021
                    Report
                    Copy

                    Address: Guwahati

                    Bike name Hero Glamour FI
                    Vehicle no AS01DW 9907
                    Sir,
                    My bile has a staring problem from first six months of buying. Even after repeated servicing and reparing at your service center they are not able to resolve the problem and every time the make a huge bill and now asked me to change the battery which is also done but the problem persists. I request you change free of cost what every is required to do, so I don't face the problem. I am a medical student and many a time have to miss the classes as the bike get stuck and I am not able to start. Your cooperation is highly appreciated.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                    Regards,
                    Team Hero MotoCorp
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vijaytiwari8756
                      from Mirzapur, Uttar Pradesh
                      Dec 26, 2021
                      Report
                      Copy

                      Address: Mirzapur

                      The gear gets stuck in the middle, and there is a lot of problem in starting in the morning, there is a possibility of battery failure, also shown at the service center but the problem was not resolved
                      AJAY TIWARI
                      [protected]
                      UP63AP7926
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dipu999
                        from Sitapur, Uttar Pradesh
                        Dec 26, 2021
                        Report
                        Copy

                        Address: Narendra hero sitapur up

                        Sir i purchased new pleasure plus
                        After 3 services it was smoking and engine oil goes low i complained to service center they told that part is not available.now again engine oil is finished they are just trying to ignore the problem they are not taking any warranty claim please help me .otherwise i will need to go to court against them.i need it repaired or replacement.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                        Regards,
                        Team Hero MotoCorp
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abhay Singhania
                          Dec 25, 2021
                          Report
                          Copy

                          Address: Sapphire hero okhla phase 1

                          Here sapphire hero service is very bad here my bike pickup time 2 pm but I have not received at 4 o'clock and even now I am waiting here to received my bike . At that time my bike not washing.
                          +1 photos
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for further assistance.

                          Regards,
                          Team Hero MotoCorp
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            L
                            legend op
                            Dec 25, 2021
                            Report
                            Copy

                            They did not clean my airfilter, and sparkplug and they just change the engine oil and then they handover to me worst service and they cant fix a problem about my kick start.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                            Regards,
                            Team Hero MotoCorp
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SRI GOVIND STONE CRESSER
                              Dec 24, 2021
                              Report
                              Copy

                              Address: adrika, Beat No 4, NH 7, Rewa, Madhya Pradesh - 486001

                              Dear sir,
                              On octuber 21 onwards im facing problem in my Hero Glamour Fi BS4 bike Engine Light indication. I check out in service center Badrika, Beat No 4, NH 7, Rewa, Madhya Pradesh - 486001
                              he said u have wirring problem i changed the full wiring at rs-3500 than after he said u have battery issue i changed the battery in service center at rs 1300 than after 2 days again same problem service center said u have wall pipe issue than after i changed 350 rs, now days i spended 7500 rs but till now i didnt get any resolve same problem is there
                              kindly do need full fist time i purchase this bike and facing issue till 3 mounth becoz of bike lost my job also after carona
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Apologies for the inconvenience. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                              Regards,
                              Team Hero MotoCorp
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                aliva rath
                                Dec 22, 2021
                                Report
                                Copy

                                On 10/12/2021 Pleasure Plus scooter did not start with self button. I tried to kick start but that was also created problem as it was stuck. I called the service in where I am giving my scooter for past months for its servicing. They said to come with the scooter and I went. After diagnosis on 13/12/2021 they said the battery needs to changed, there is oil leakage happening and they asked whether I am not going to them for the servings, to which I denied and provided them the proof of slips.
                                Then they told me to keep my scooter in the center for its repair. Meanwhile Dec 23/2021 is the fifth servicing date so i asked them if they can complete it also. They said yes. In the receipt I wrote all the problems that i was facing with the scooter and submitted my scooter and papers to them. Later they called and said the exide battery is in warrenty and will be replaced and they have done the process. They asked me to take the scooter and use. When I went to take the scooter i found that it is as it was before I gave them with all the complains. I am a lady and it is problem for me to kick start it. I told this to them. They said they have changed with a temporary battery until exide sents them a new one and said after two days o[censored]se the self start will work. Now it is not two days, it is five days that i have been using this scooter, I have got bruishes in my legs while kick starting it. Sometimes I take help from random people to start it.
                                The servicing which was there pending(5th servicing)as they said that it was possible is not done.
                                Tomorrow is 23 Dec 2021 and I will have to again take my scooter to the service center following the same process again.
                                It is better to sell this pleasure plus and buy any other vehicle in which I won't injure myself while kick starting it.vehicle number is OD07AG3674, owned by Syamali Rath, complain raised by Aliva Kumari Rath
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Dealer Showroom Name and State on app.[protected]@heromotocorp.com for further assistance.

                                Regards,
                                Team Hero MotoCorp
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  ajayb4344
                                  from Delhi, Delhi
                                  Dec 22, 2021
                                  Report
                                  Copy

                                  Address: A-238 MADANPUR KHADAR CHURIYA MOHALLA

                                  Dear sir,
                                  we have all service done by arc motor.
                                  But last day in noida expressay my schooti engine not working so have given my schooti in arc motor okhala phase 2 .
                                  His charge unlevel.
                                  Pls help me for this we have not any extra charge given.
                                  +2 photos
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Please don't be disappointed. With respect to your complaint[protected] raised via dealer is in the process and it will be resolved at the earliest.

                                  Regards,
                                  Team Hero MotoCorp
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mohan Hottagi
                                    Dec 21, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: MOHAN R HOTTAGI, POST BALAGANUR, TQ SINDAGI DT VIJAYAPUR

                                    Show room owners have been cheated me into believing they serve for from year..
                                    Dec 21, 2021
                                    Complaint marked as Resolved 
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We don't want you to feel that you're not being heard! Please help us with a brief description of the issue faced by you on app.[protected]@heromotocorp.com in order to assist you in a better way.

                                    Regards,
                                    Team Hero MotoCorp
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      E
                                      Eamit Yadav
                                      Dec 20, 2021
                                      Report
                                      Copy

                                      Address: Village Bhita bhuari post jiutpura dist ballia Uttar Pradesh

                                      सेवा में
                                      हीरो मोटो कॉर्प
                                      Hr sr

                                      निवेदन है कि मैं हीरो एजेंसी से बाइक खरीदी जिसको खरीदे हुवे २ साल हो रहा हैं, बाइक अभी ११२०० किलोमीटर चली है, और बाइक का पीछे का टायर एयर बना लिया है और चलने में दिक्कत हो रही है।
                                      जितना जल्द जल्द हो सके मेरा टायर चेंज कराए,
                                      ये मेरा हीरो मोटर कॉर्प से शिकायत है
                                      कस्टमर को इतना सड़ा हुआ टायर देकर
                                      उन्हें परेशान न करे
                                      +1 photos
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dec 20, 2021
                                      Updated by Eamit Yadav
                                      सेवा में
                                      हीरो मोटो कॉर्प
                                      Hr sr

                                      निवेदन है कि मैं हीरो एजेंसी से बाइक खरीदी जिसको खरीदे हुवे २ साल हो रहा हैं, बाइक अभी ११२०० किलोमीटर चली है, और बाइक का पीछे का टायर एयर बना लिया है और चलने में दिक्कत हो रही है।
                                      जितना जल्द जल्द हो सके मेरा टायर चेंज कराए,
                                      ये मेरा हीरो मोटर कॉर्प से शिकायत है
                                      कस्टमर को इतना सड़ा हुआ टायर देकर
                                      उन्हें परेशान न करे

                                      Dear Sir,

                                      We are extremely sorry for the inconvenience caused. We request you to DM your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                      Regards,
                                      Team Hero MotoCorp
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Dec 19, 2021
                                        Report
                                        Copy

                                        Address: Gwalior mp

                                        Hero bike service not satisfied my bike innjan not properly work
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We request you to share your concern in detail with us on app.[protected]@heromotocorp.com so that we can act accordingly.

                                        Regards,
                                        Team Hero MotoCorp
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit