Hero MotoCorp Complaints & Reviews

Iam Yagnabalaji from guntur andhra pradesh. I buyed a motorcycle on May14th 2021. From the day of buying the bike I have an issue with bike seat but no one is taking action on it. Day before yesterday it means 21th oct 2021 I completed my 3rd service. Really iam saying I didn't expect this type of service in any of the motorcycle showrooms. They are not doing a good service . they do service without cleaning the bike. From this 3 services they didn't wash my bike and saying unwanted reasons like members are not attented, we ate not willing to do this cleaning etc etc... Without cleaning any of the part of bike they charge payment for service I will upload the bills and date for bike given to service epoint every thing..

Its my 2nd complaint against my problem. Without solving the issue they close the ticket which is raised from my side... I need a perfect service or else company should pay compensation for this type behaviour with there customers...

Engine not start

मैं अपनी mastero Scooty reg no BR01CQ0842 service करवाया मेरा brake fail था mechanic बोला brake change करना पडेगा मैं बोला change कर दो उसने change किया दो दिन बाद ही brake फेल हो गया मैं service manager को बोला तो बोला drum खराब है बोला अभी drum नहीं है एक सप्ताह में आ जाएगा तो फोन करूगा लेकिन अबतक कोई call नहीं किया और जो मेरा new brake shoes खराब हुआ इसका जिम्मेदार कौन होगा

It's really fed up o[censored]sing Hero maestro edge scooter. There is not even a single month without even 3 complaints (self motor, carbarator, headlight). Every month we used to take it to service center more than twice. Last week it was not starting so, we contact to the service center and they took more than a week for servicing it... The very next day, in between the traffic it was not functioning properly... This vehicle was bought by giving a good amount and we spend twice the amount for repairing it. Then what is the need for buying it ? We will not recommend anyone to buy this scooter.It is very pathetic that, we are fed up with this scooter.Need a proper solution at the earliest.

A pathetic scooter... Fed up o[censored]sing

Bought Splendor Plus special edition before 2 months. First service completed. From the day one I bought the Splendor Plus cot off during running. Kindly what will happen to the rider. Whether the heromotocorp GM will use a Splendor Plus which is a life threat. Even after first service it is switching off during running many times. Stop the the sales and save poeple. Kindly take back the vehicle and refund me my money.

Dear Team

This is Akbar Ali Shaikh who is really now feeling harrassed sice the day I bought Passion Pro in Mar 2021. Firstly I haven't received the product as per desired quality expected. The day I purchased the bike, the battery issue has been started on the same day. The battery then replaced and agin after a week the issues begin. Service center then resolved the issue at that period. Now the issue has again started after passage of 6 months.

On contacting with showroom, I was instructed to o visit the battery shop. Battery shop refused to exchange the battery. Please call immediately to me.

Mobile no. [protected]

I had taken the engine problem car three times but the problem was not solved. I had the same problem.Rahul doiphode mobile bo [protected]

I had taken the engine problem car three times but the problem was not solved. I had the same problem.

I purchased new passion pro bs6 but it has many problems from starting such as, gear shifting prob., engine stop in running position, no starting in gear while taking clutch and i3s not working. 2nd service completed but problem not solved by service centre.

My self Tejpal ( mob [protected], [protected] ) Bike Splender plus purchased in last year, now 4 services done but our bike problem not resolved from day one . Our Problem is Bike engine stop during running on road and noise coming from back wheel break assy. I have many complaint in Himgiri Hero Agency, Badsahpur, Gurgaon, Haryana but they are not taken any strong action . It is a safety concern problem, so resolve on priority basis .

My mail id- [protected]@gmail.com

Model -Splendor is Matt 110
VIN -MBLJAR136HHK03860
Reg.no.- HR871757
Problem--engine sound and oil leval down
Bike not receive by yuva motors due to spear parts not available
My bike not running properly
So pls help me
Durg pal singh
[protected]
[protected]

Sir good morning mene 7/09/2021 ko ek hero hf deluxe i3s bike li thi us din se bike ka handle defficative tha mene unko bataya bhi tha par na to usko change aur na hi repair Kiya thanks

I purchased hero glamour in August 2020 from an authorised dealer (Shelar automobiles, Pune) but still I am not able to get my bike insurance. I tried to call many times to dealer but he is not answering and even he is not calling back to me. Please look into the matter.
Looking forward for your reply
Thank you

Mera Hero Maestro Edge 2017 Model 43000 Kilometers chla hai aur ab tak 3 bar Engine ka Kaam ho gya h. Jbki Me he baar service Company me Time se krwa rha hu. Me Hero ki Scooty & Services dono se hi satisfy niee hu

Pls Help kre

Mob No- [protected]

मुझे आपके इस हीरो बाइक की वजह से बहुत परेशानी है । जो मेने आपके डीलर को बताया है और वो मेरा बाइक 15 दिन से शो रूम मे रखा है । मुझे आप पुलिस complaint करने पर मजबूर ना करें मैं ने ग्राहक सुरक्षा में compalint डाली है लेकिन उसकी फीस नहीं डाली क्यू कि मै नही चाहता की किसीभी तरह का प्रोब्लम आपको हो ।में खुद प्रोब्लम मैं हु मेने अपके डीलर को बताया है कि मै 2 दिन का टाइम देता हूं लेकिन वो मानने को तैयार नहीं ।
मुझे या तो मेरा payment देदो या फिर बाइक दूसरा देदो
में बाइक में कुछ भी रिपेयर नहीं करवाना चाहता। क्यू कि मेने एक बार रिपेयर करवाया था लेकिन फिर से यही प्रोब्लम हुई। में क्या रिपेयर ही करवाता रहूं वरना में आज ग्राहक सुरक्षा की फीस जमा करदेता हूं फिर पुलिस complaint भी करुंगा और आपके हेल्पलाइन पर से मुझे इस जवाब मिला की मेने ऐसा कहा मेरा बाइक दूसरा देदो बरना में जला दूंगा तो वहां से ऐसा जवाब मिला ऐसा करने से कंपनी को कोई फर्क नहीं पड़ेगा । आप जल्दी जवाब दे।

Hi,

I had purchase Hero Passion Pro new model below mentioned are the details, I had purchased this as a brand but I don't know the good quality material you used to make Engine parts which is broken by in small hole on road which is full of water, while travelling in City area, it's my luck I am not on highway or any other village side road with your Hero bike 😂, I had went to your service centre Khambalpada Dombivali...

Faltu ke paise le rahe hai hero global agencey gzb price list se bhi alag paise mang rahe hai jab mai apni rc lena aya tu please help me

I bought one bike from Autoneeds Hero MotoCorp, Gurugram showroom 2 months back but still I don't receive my RC & Number plate yet I try to contact the staff members related to my problem but no one is looking for my concern. It's almost more than 2 months I am fed up from this all so this is my request to you to please resolve my problem as soon as possible. My bike chasis number is MBLHAW129MHGA0024.
Thanks & Regards
Abhay Chaturvedi

I bought the new passion pro bike from my nearest ajency but after two days my bike's battry low then I gave him to charge and again this issue happen. They are not telling the proper solution and ajency did not give proper service.

Ajency name = [protected]@gmail.com
Sajeti Uttar Pradesh India
Please help hero lovers otherwise people will lose the trust from hero motor .