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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025

Complaints 6264

Resolved

257

Unresolved

6007

Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Hero MotoCorp reviews & complaints page 48

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Address: Home location Achhola ,Joba ,Mahasamund ,Chhattisgarh ,Showroom location Arang ,Raipur ,Chhattisgarh

Humne bike kharida 2017 mein hero splendor i smart 110cc jismein problems hain :-
1.Full engine ka kaam 2021 mein
2.Battery change ho gaya hai
3.Slef start kabhi kabhi kaam karna band ho jata hai
4.Digital meter band ho jata hai kabhi kabhi
5.Mileage ka pata nahi sayad 50 km.per litre hoga jo ki sahmat nhi hain
Aina bekar h jaldi dheela ho gya hai itne sare problems aane se humlog iss bike ko lekar pareshan ho gye hain agar aaplogo se free mein bnana hota hai toh banane ki mahan kripa karein ya toh ho sake toh yeh bike change karne ka prayash karein bhala itna jaldi bhi koi bike mein engine kaam mangta hai kya na toh hum rough bhi nhi chalate .So problem ko solve krne ki kripa karein

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HeroMotoCorp

from Delhi, Delhi

Oct 28, 2021

Dear Sir,

Apologies for the inconvenience. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: VILL KOTLA P.O CHANDI TEH KASAULI DISTT SOLAN HP PINCODE 173236

On dated 27/09/2021 at 6 pm service advisor say not to do service...

Sep 27, 2021

Complaint marked as Resolved

They do service

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HeroMotoCorp

from Delhi, Delhi

Oct 28, 2021

Dear Sir,

We want to make sure this is taken care of! We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Halkarni, Tal- Gadhinglaj, Dist- Kolhapur 416506

Hi,

I am Halappa Dhangar. I have purchased new bike Hero Splendor+ BS6 Non I3S in last Diwali season Nov 2020. When I was purchased bike to till date sensor light is continuously ON and also many times automatic bike stop and not start. I am many time show this issue to showroom they people keep my bike first time 2 days & 2nd time 3 days told me we have check with internally and also they people told me we have not laptop how can we check and disable this light. When we receiving laptop we will disable this light.

I request you to all Please resolve this issue

Thanks & regards
Halappa Dhangar
[protected]

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HeroMotoCorp

from Delhi, Delhi

Oct 28, 2021

Dear Sir,

We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details to help us on app.[protected]@heromotocorp.com in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Shivani hero

फरवरी 2021 को मेरी गाड़ी की बैट्री खराब है
मै सर्विस सेन्टर गया बैट्री बदलवाने ! सर्विस सेंटर के staff ने कहा अभी बैट्री स्टाक मे नही है आने पे बदल दूंगा ! मै बार - बार जाता रहा लेकिन बैट्री नही बदली !
आज सर्विस सेंटर कह रहा है गारंटी खत्म हो गई बैट्री नही बदलेगी --!
My motor cycle
UP 70
FE 9328

+1 photos

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Sep 27, 2021

Updated by Moin Associate फरवरी 2021 को मेरी गाड़ी की बैट्री खराब है
मै सर्विस सेन्टर गया बैट्री बदलवाने ! सर्विस सेंटर के staff ने कहा अभी बैट्री स्टाक मे नही है आने पे बदल दूंगा ! मै बार - बार जाता रहा लेकिन बैट्री नही बदली !
आज सर्विस सेंटर कह रहा है गारंटी खत्म हो गई बैट्री नही बदलेगी --!

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HeroMotoCorp

from Delhi, Delhi

Oct 28, 2021

Dear Sir,

We want to make sure this is taken care of! We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: 5/358, Mainroad, Kundhapuram, Ariyalur,621715

January 2021 I was bought New Hero Passion Pro BS6 bike from Golden Harvest Auto Agency, Ariyalur, Tamil Nadu. After one month I had Lot of problems in my bike [Like Engine automatically while driving, Self Start is not working, Gear Strucking, Kicker start also not working, Engine speed automatically rise and down]. So I was very disappointed. I was went same showroom 3 times for this complaint. Still my bike problem is not rectified. I had very disappointed with Golden Harvest Auto Agency, Ariyalur. My kindly request, Please Recover my bike problem or Change my bike. Please do needful As soon as possible.

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HeroMotoCorp

from Delhi, Delhi

Oct 28, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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I had taken Destini 125 just a month ago, out of which I had to go to the service center 3 times to show it. This has been the worst experience of my life.And till now my scooter is not fine. From now on, I will never advise anyone to take Hero's scooter.

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HeroMotoCorp

from Delhi, Delhi

Oct 28, 2021

Dear Sir,

We are sorry for the inconvenience caused. We request you to share your Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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I have bought my bike from singla auto Dwarka, when I had purchase that time the person said to me that five service free to new bike, due to lockdown your service centre was lock .i have avail only 4 free service and all service on time.today I went Kk auto Naraina he denay to service my bike.he said to me your 1 services has been lapsed and due to covid lockdown I received message from your company extended due service two month, so kindly request to you to please look at the matter and resolve it.

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HeroMotoCorp

from Delhi, Delhi

Oct 28, 2021

Dear Sir,

We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: 384,main road,T.K.Pudhur vill,Ranipet dt.

Feel indicated not show

+1 photos

Hero MotoCorp customer support has been notified about the posted complaint.

Sep 26, 2021

Updated by Ramesh abi Fuel indicater not show

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HeroMotoCorp

from Delhi, Delhi

Oct 28, 2021

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: village kalsera, po bass tehsil nangal, disrict ruprnagar

CH. NO. NOT PUNCH MY BIKE CHANGE CH.
Office in Missbehave My bike did not do well

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HeroMotoCorp

from Delhi, Delhi

Oct 28, 2021

Dear Sir,

We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) to help us on app.[protected]@heromotocorp.com in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Surest Kumar lehragaga dist sangrur punjab

I purchased a bike last year in Diwali but after a weak later I experienced problems with my bike related to gear box as while driving the bike it goes to neutral automatically I complained about it to service center number of times and repaired the bike from service center number of times even after the problem is still there and not after that they say your bike has no problem while I facing the same issue now and Don't no what to do even my bike is under warranty I complaint the bike problem to regional manager or some high authority person but they even don't do anything about the same now after lot of headache with a bike now exploring legal advice on the same

Hero MotoCorp customer support has been notified about the posted complaint.

Sep 28, 2021

Updated by Surest kumar Still no response from hero worst service by any company waste of money

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HeroMotoCorp

from Delhi, Delhi

Oct 26, 2021

Dear Sir,

We want to make sure this is taken care of! We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Asifabad

Shivani motors, asifabad, telangana

Not maintaining spares, wreckless service, charging high prices for spare parts, careless answer, rude response

Ravi: [protected]

+1 photos

Hero MotoCorp customer support has been notified about the posted complaint.

Sep 25, 2021

Updated by Merugu Ravi Kumar Shivani motors, asifabad, telangana

Not maintaining spares, wreckless service, charging high prices for spare parts, careless answer, rude response

Ravi: [protected]

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HeroMotoCorp

from Delhi, Delhi

Oct 26, 2021

Dear Sir,

Please accept our sincere apologies. We request you to share your Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Hi this Is moin and I can't understand about this 2020 bikes worst bikes manufacturing bikes everyone purchase a bike lakhs of amount I suffer so much problem 2020 bikes madarchod itne paisa leke public ko taklif dete hai

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Address: BEGAMPUR BHITRI, GADHI PAR, PATNA CITY

Dear Sir/Mam,

I paid 2000 for servicing but got a massage of Rs 325 only.

Thanking You
Rakesh Kumar
[protected]

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HeroMotoCorp

from Delhi, Delhi

Oct 26, 2021

Dear Sir,

We want to make sure this is taken care of! We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Badlapur, Maharashtra, India.

Hi Team,

Your Sub Dealer is unable to provide price bifurcation when asked on mail, Can you guide why so - Just to cheat hard earned money of customer.

Want all details which are included in on-road price.

Let me know if any inputs required from my end.

Thanks & Regards,
Bhavinkumar Mehta

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B

[email protected]

from Badlapur, Maharashtra

Sep 26, 2021

Issue not resolved yet. Kindly update only when issue is resolved.

HeroMotoCorp

from Delhi, Delhi

Oct 26, 2021

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: At Post Mangrulpir Ta. Mangrulpir Dist Washim

My Hero Splendor bike only running 262km.
And you're servicing senter no second servicing my Hero Splendor bike without change engine oil.

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HeroMotoCorp

from Delhi, Delhi

Oct 26, 2021

Dear Sir,

We regret the inconvenience caused to you. We request you to help us with your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com to assist you further.

Regards,
Team Hero MotoCorp

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Address: GONDIA

I have purchased my glamour bike from gondia my bike number is mh35 aq4834. The bike is switched off automatically during riding. I have visited twice to service centre but problem could not be rectified. They have personally check the bike and found that their is a problem in the bike.They told me that they have ordered some faulty parts but even after three months period no any parts has arrivedand till date no any part has been replaced and also the problem is also not rectified. I have getting to much problem in driving the vehicle as it frequentely switch off. It does not start in quick time in trafic. The hero bike are worst now a days and also they are not rectifying thier problems. I am also ready to change the bike as it is worst bike i ever had

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HeroMotoCorp

from Delhi, Delhi

Oct 26, 2021

Dear Sir,

We regret the trouble caused. Kindly provide your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer Details on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: OWAISI CROSS ROAD HYDERABAD

Website: www.consumercomplaints.in/new_complaint

Dear sir,

Yesterday I have given my vehicle for the service of my 5th servicing in-hero showroom at Owaisi crossroad (Beside Hasha Shopping place) Hyderabad Telangana.

I am hereby sorry to inform you that I was not satisfied with the service that your members to my Vehicle No TS12EQ5033.

I have been Argued with them regarding the Brakes are not working properly, so they have been suggested to change the Chain kit and Brake pad Etc in the next service period.

So My Argument in this is if the brakes are not working properly right now so why should I have to wait for the next service.

So KIndly request you to take the action upon this.

Regards
Muqtar
+91-[protected]

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HeroMotoCorp

from Delhi, Delhi

Oct 26, 2021

Dear Sir,

We can totally feel your disappointment. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Hisar road ,fatehabad to hisar road near by Axis bank fatehabad

MRP लिखत मुद्रा से ज्यादा रूपये में समान बेचते हैं
हरियाणा के फतेहाबाद जिले में हीरो शोरूम
में जो भी समान लिया जाता है उस समान पर पेन से MRP को बदल दिया जाता है अधिक रूपयें में बेचा जाता है

+1 photos

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HeroMotoCorp

from Delhi, Delhi

Oct 26, 2021

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Dear sir,

This is to inform you that m not received RTO authorise smart card/R.C copy till now.

Vehicle & owner details given bellow :-

Owner Name- Soumen Das

Bike No-WB12BE2105

Chassis No-MBLJAW147LHJ18400

Engine No-JA06EWLHJ21797

Model No-ZZON0092003

Purchase Date- 28th Oct2021

So please arrange that

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HeroMotoCorp

from Delhi, Delhi

Oct 26, 2021

Dear Sir,

We want to make sure this is taken care of! We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Dist: alipurduar; state:- westbengal

I have bought my CBZ 160R from dutta auto emperium (alipurduar) on november, 2020 but since june 2021 the self-starter is not working and issue is also consulted with concern auto service center. But still they says the product is unavailable and is miserable to start the bike with kicker. Very sad. Also registered this product order with concern service center. Request no - [protected]

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HeroMotoCorp

from Delhi, Delhi

Oct 26, 2021

Dear Sir,

Please accept our sincere apologies. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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