Hero MotoCorp Complaints & Reviews

मै[protected] को splender Plus खरीदा था[protected] को Bike Start नहीं होने लगा। Subdealer sahu Motor Latehar को बार_ बार फोन करने पर भी कोई संतोषजनक जबाब नहीं मिला। अंत में[protected] को मै अपने से Bike को धक्का देकर 5km दूर showroom मे पहुंचा दिया। 3 दिन के बाद गाड़ी स्टार्ट कर हमे दे दिया गया। परन्तु फिर से[protected] को Bike स्टार्ट नहीं हो रहा है showroom वाले मेरा फोन recive नहीं कर रहे हैं।

I have filed your complaint in the National Consumer Court
complaint no 3024922
Invoice no 11822CJ21P1041
Mobile no [protected]

Sir mene bike li h jab se Handel defficative tha mene unko bataya bhi tha par change nahi Kiya thanks

Sir, Recently i went for my bike super splendor service . They suggest me to replace the battery of the bike. When i asked when i will get battery replacement they told me it would take 15 days or more.
I am facing so much difficulties with my bike as there is no battery in it. I have to kick my bike many times manually to get start.
Please, Pay your kind attention to my problem and replace my battery asap.
Thank you. Moto corp.
Your faithful costumer.
Rakesh Kumar
Mob- [protected]
Email- [protected]@gmail.com
Bike no- UP15DJ0752

I have a KARIZMA R model with REG NO-JH 15D 5574 which got accident last month. I approached to BANSAL hero showroom, DEOGHAR, JHARKHAND for parts damaged but till date they could not confirm that parts will be available or not. My insurance claim was rejected by CHOLA insurance due to delay of repairing. Please suggest what should I do and what was my fault?

Service ka record nhi chadaya

Dear Sir/ Mam,

This has to inform you that I have Changed Clutch plate of My Motor Bike dt[protected] from Authorized Service station of Hero But right Now Clutch is not working properly. I Have gone to Service center on[protected] of Hero MotoCorp-Jhilmil but he denied to replace my clutch plate. Now Clutch is very bad condition. The service supervisor is Mr B N Rai and his Contact no. is ([protected]) & Manager is Mr sujan paul & his Contact No. ([protected]). Service center is not hearing any problem and behavior is very bad.

You are requested to look in to this and solve my problem. Early action in this regard will be highly appreciated, . Awaiting your reply

My vehicle no. DL5SAS9208
Ch. no. MBLMC38EHFGF00024
Akash Vashist
[protected]

Emi paid on 11th Oct 2021through payphone but didn't not received any msg from hero motocorp

Yesterday I have done my work of vehicle in insurance Mh04kv2517 passion pro, the not proper explain for charge in insurance..and i also done 2 free service can you explain mei. About the labour of brake padel change 400rs.they argument with me not listening my any complaint and when I try to tell them they shouted on me ja Jo krna hai wo krnle.jhut to itna bolte hai jiski koi hadd nhi.meri gaadi ka mileage 120 kilometres ka deti hai ye such hai kya ..warna mein ab consumer court mein fir karunga maialehe k regarding Ranjit motors thane

Sir I'm suraj from delhi my vechile no. 8704
Maine apni bike hero hd delux service ke liye diya tha jiski service chhodakar sb kuchh ho gaya puri gaadi ke maa behn kr di hai service ke naam pr bs dho kar de diya bike bs
Fir maine claim me diya but abhi tk meri bike mujhe nhi mili upar se aapke staff phone nhi uthate hai m baat krne ki tamij hai unko jara si bhi jis din bike diya uske baad 101 baar call kr chuka hu but abhi tk koi response nhi ab gaali dunga tweet kr kr ke vrna 24hrs me bike sahi krke do

I gave my hero vehicle for service on saturday on yuva motors faridabad and in saturday till 6 pm but later on at evening they call me ans said that you will get your Vehicle tomorrow evening i said ok but then i'll didn't get any information by their side on next day which is sunday so i try to contact them on sunday evening but they do not answering and their number are also off so they took my scooty for more than two days which is saturday or sunday and i didn't get my scooty yet.

My name is akbar chauhan, on 28th may i had purchased splendor plus i3S, however, after few months i saw a big issue in bike and due to this issue i was about to meet a critical accident, but somehow i find a way. All of a sudden bike's engine stops while riding it everytime on middle of the road, im requesting you to replace my bike, thank you.
Vehicle number:-GJ02DK9015
CONTACT:-[protected]
[protected]@gmail.com

After the engine is getting cooled, when i start my scooty, the whole body of the scooty alongwiyh the enginr is vibrating awkwardly. This is happening after i got the 2nd free servicing done at Amit Hero, inda, kharagpur.
Though i reported the issue twice to the service centre, they denied the fact while i am facing this issue everyday.
Worst service centre and worst servicing.
They just destroyed my scooty.

Its only work 2-2.5 years... Cdi 2175₹ for cdi after pairing it will cost you more than 3.5k to 4.5k...
And the digital meter it will cost you 3.5k ... And that is my story from my maestro edge... Digital meter, engine, lock, cdi, indicators buttons, horn buttons etc thats is cost me to 20k.

Mere pas November 2015 ka HERO MAESTRO hai jo 42000 kilometers chalai hai jiski regular company service karvata hu.Mera scooter mein ab tak tin bar engine problem hua hai aur Pura engine company warranty me banvaya hai. Har bar meine company me sikayat ki hai mete scooter me koi manufacturing defects ya kami hai jiski vajah se engine kharab ho raha hai aur company me request bhi ki agar koi problem ho to please uska solution dijiye ya fir muje scooter change Kar dijiye uska jo bhi charging amount hai vo me pay karne ko taiyar hu but please koi solution dijiye. Kya meine HERO scooter lekar koi galti ki hai ? Kya HERO company products kharab banati hai ? Kya HERO company me vishvash nahi Karna chahiye ? Kya HERO company ko apne costumers ki koi parvah nahi ? I think meine HERO scooter lekar galti ki hai.

My Glamour FI no. UP32EH4047 is in very good condition and was running very well but on 24.09.21 an starting problem occurred and my bike didn't got start. I immediately called Hero authorised service center i.e. Goel Motors, Ring Road Lucknow and they took my bike in there workshop. After then till now they kept my bike and said that the part required for my bike is not available and they have ordered for same, and today i.e. on 09.10.21 they said that part has arrived and is costing around Rs 12000/-.

Its a very big amount and cannot be born by me. Hero is a very trustworthy name and if such a problem is arising then Hero is responsible and should replace it on its end.

Hero moto corp is very big company and if such type of problem will occur in its bike which according to me cannot be born by every individual then whats the use of purchasing Hero bike.

I work in a very reputed newspaper and expect Hero Team to help me and repair my bike as its Hero's bike and such a big fault in Hero's bike cannot be expected.

Hoping to get a solution and my repaired bike on urgent basis.

Prashant Srivastava
[protected]

After changing of both front and rear disc pads my vehicle got brake failed both. Sri Sai Hero and Aadarsh Hero located in Mangaldai, Darrang, Assam unable to rectify the issue. Servicing managet including the entire staff totally provides a disgusting service towards the issue. Replacement of Cylinder master piece done but not properly work at all. Such a branded and Indian most selling motorcycle company providing such fraudulent service.

I have given my bike to Shyama hero workshop on 29.10.2021. I have received my bike on 30.10 .2021. Just I week before I have replaced my rear disc pad & disc plate, but after coming back from the service center (Shyama hero workshop) my disc pad has been weared out and I came to notice that my disc pad & calliper is also not the one I have replaced one week earlier.I came to notice this because I have purchased two disc pads so when I opened the disc pad it was a different one from that I have replaced.This is a very shameful act, whoever have done that .If my complain doesn't seem to take seriously I would not be giving my bikes in any service center.I have already lost the trust.

I have given my scooter for service from last 5 days. The scooter is moving automatically without giving race. Today received the call that it has been done when I reached there the person said the work has not been completed. The kind of service a customer is getting is pathetic.

I am writing this complaint with high disappointment.
My nephew has visited Hero motor service centre in Karnataka - Hassan for his Xpulse 200 2nd service. While giving for service there was a small breakage at speedometer shield but it was working good. But while collecting back the vehicle post service, speedometer was not functional and the service manager Mohan's(+91 [protected]) behaviour was very very rude with my 19 years old nephew which is not acceptable. I am expecting to take an appropriate action on him and rectify the occured issue on priority.
Quick response is much appreciated and if this is not addressed I will be escalating and publishing in all possibilities.
Please consider this on priority.

Thanks,
Bhrugu
[protected]