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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Hero MotoCorp reviews & complaints page 45

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S
Sharmaji Tips&Tech
Oct 14, 2021
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Address: F-224 NANDGRAM GHAZIABAD, F BLOCK JANRATER WALI GALI

Faltu ke paise le rahe hai hero global agencey gzb price list se bhi alag paise mang rahe hai jab mai apni rc lena aya tu please help me
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp
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    D
    Divyanshuchaturvedi
    Oct 14, 2021
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    I bought one bike from Autoneeds Hero MotoCorp, Gurugram showroom 2 months back but still I don't receive my RC & Number plate yet I try to contact the staff members related to my problem but no one is looking for my concern. It's almost more than 2 months I am fed up from this all so this is my request to you to please resolve my problem as soon as possible. My bike chasis number is MBLHAW129MHGA0024.
    Thanks & Regards
    Abhay Chaturvedi
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Apologies for the unpleasant experience. With respect to your complaint[protected] raised via Call Center is in the process and it will be resolved at the earliest.

    Regards,
    Team Hero MotoCorp
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      A
      ak6706072
      Oct 14, 2021
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      I bought the new passion pro bike from my nearest ajency but after two days my bike's battry low then I gave him to charge and again this issue happen. They are not telling the proper solution and ajency did not give proper service.

      Ajency name = [protected]@gmail.com
      Sajeti Uttar Pradesh India
      Please help hero lovers otherwise people will lose the trust from hero motor .
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Apologies for the inconvenience. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        C
        Chandan kumar chandra
        from LATEHAR, Jharkhand
        Oct 14, 2021
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        Address: Vill- Amwatikar po+dist- Latehar jharkhand

        मै[protected] को splender Plus खरीदा था[protected] को Bike Start नहीं होने लगा। Subdealer sahu Motor Latehar को बार_ बार फोन करने पर भी कोई संतोषजनक जबाब नहीं मिला। अंत में[protected] को मै अपने से Bike को धक्का देकर 5km दूर showroom मे पहुंचा दिया। 3 दिन के बाद गाड़ी स्टार्ट कर हमे दे दिया गया। परन्तु फिर से[protected] को Bike स्टार्ट नहीं हो रहा है showroom वाले मेरा फोन recive नहीं कर रहे हैं।
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

        Regards,
        Team Hero MotoCorp
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          D
          Dilipmali 8875 Mali
          Oct 14, 2021
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          Address: Sirohi auto agencies

          I have filed your complaint in the National Consumer Court
          complaint no 3024922
          Invoice no 11822CJ21P1041
          Mobile no [protected]
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
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            S
            Seresh
            from Ajmer, Rajasthan
            Oct 14, 2021
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            Address: Relan motors ajmer 305001

            Sir mene bike li h jab se Handel defficative tha mene unko bataya bhi tha par change nahi Kiya thanks
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the inconvenience caused to you. Kindly share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
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              R
              Rake9327
              Oct 13, 2021
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              Sir, Recently i went for my bike super splendor service . They suggest me to replace the battery of the bike. When i asked when i will get battery replacement they told me it would take 15 days or more.
              I am facing so much difficulties with my bike as there is no battery in it. I have to kick my bike many times manually to get start.
              Please, Pay your kind attention to my problem and replace my battery asap.
              Thank you. Moto corp.
              Your faithful costumer.
              Rakesh Kumar
              Mob- [protected]
              Email- [protected]@gmail.com
              Bike no- UP15DJ0752
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) to help us on app.[protected]@heromotocorp.com in resolving your issue.

              Regards,
              Team Hero MotoCorp
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                R
                Ravi k pankaj
                from Muzaffarpur, Bihar
                Oct 13, 2021
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                I have a KARIZMA R model with REG NO-JH 15D 5574 which got accident last month. I approached to BANSAL hero showroom, DEOGHAR, JHARKHAND for parts damaged but till date they could not confirm that parts will be available or not. My insurance claim was rejected by CHOLA insurance due to delay of repairing. Please suggest what should I do and what was my fault?
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We are sorry to hear that. We have noted your complaint[protected]. We will get back to you shortly.

                Regards,
                Team Hero MotoCorp
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                  S
                  Soam Rajputana Production
                  Oct 12, 2021
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                  Address: Village Khera Thesail Sardhana District Meerut
                  Website: Service nhi chadayi record

                  Service ka record nhi chadaya
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Sorry to hear that. Please share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    A
                    Akki Vashist
                    Oct 12, 2021
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                    Address: Himigiri Automobile Pvt Ltd G.T. road Jilmil industrial Area Delhi-110095
                    Website: www.heromotocorp.com/en-in

                    Dear Sir/ Mam,

                    This has to inform you that I have Changed Clutch plate of My Motor Bike dt[protected] from Authorized Service station of Hero But right Now Clutch is not working properly. I Have gone to Service center on[protected] of Hero MotoCorp-Jhilmil but he denied to replace my clutch plate. Now Clutch is very bad condition. The service supervisor is Mr B N Rai and his Contact no. is ([protected]) & Manager is Mr sujan paul & his Contact No. ([protected]). Service center is not hearing any problem and behavior is very bad.

                    You are requested to look in to this and solve my problem. Early action in this regard will be highly appreciated, . Awaiting your reply

                    My vehicle no. DL5SAS9208
                    Ch. no. MBLMC38EHFGF00024
                    Akash Vashist
                    [protected]
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We are sorry to hear that. We have noted your complaint[protected]. We will get back to you shortly.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      shobha Mapari
                      Oct 11, 2021
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                      Address: Porvorim Goa

                      Emi paid on 11th Oct 2021through payphone but didn't not received any msg from hero motocorp
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
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                        S
                        ssiddiqui gulam
                        Oct 11, 2021
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                        Address: Ranjit motors kothari warehouse manpada near tikujiniwadi

                        Yesterday I have done my work of vehicle in insurance Mh04kv2517 passion pro, the not proper explain for charge in insurance..and i also done 2 free service can you explain mei. About the labour of brake padel change 400rs.they argument with me not listening my any complaint and when I try to tell them they shouted on me ja Jo krna hai wo krnle.jhut to itna bolte hai jiski koi hadd nhi.meri gaadi ka mileage 120 kilometres ka deti hai ye such hai kya ..warna mein ab consumer court mein fir karunga maialehe k regarding Ranjit motors thane
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Oct 11, 2021
                        Updated by ssiddiqui gulam
                        Please solve my problem as soon as possible

                        Dear Sir,

                        Apologies for the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

                        Regards,
                        Team Hero MotoCorp
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                          S
                          Surajhero
                          from NEW DELHI, Delhi
                          Oct 11, 2021
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                          Address: Arc service okhla phase 2 new delhi

                          Sir I'm suraj from delhi my vechile no. 8704
                          Maine apni bike hero hd delux service ke liye diya tha jiski service chhodakar sb kuchh ho gaya puri gaadi ke maa behn kr di hai service ke naam pr bs dho kar de diya bike bs
                          Fir maine claim me diya but abhi tk meri bike mujhe nhi mili upar se aapke staff phone nhi uthate hai m baat krne ki tamij hai unko jara si bhi jis din bike diya uske baad 101 baar call kr chuka hu but abhi tk koi response nhi ab gaali dunga tweet kr kr ke vrna 24hrs me bike sahi krke do
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We want to make sure this is taken care of! We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            R
                            Rahul2608
                            Oct 10, 2021
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                            I gave my hero vehicle for service on saturday on yuva motors faridabad and in saturday till 6 pm but later on at evening they call me ans said that you will get your Vehicle tomorrow evening i said ok but then i'll didn't get any information by their side on next day which is sunday so i try to contact them on sunday evening but they do not answering and their number are also off so they took my scooty for more than two days which is saturday or sunday and i didn't get my scooty yet.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) to help us on app.[protected]@heromotocorp.com in resolving your issue.

                            Regards,
                            Team Hero MotoCorp
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                              Jishan3
                              Oct 10, 2021
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                              Address: 17 sarjan bungalows part 2 dhobhighat road mehsana

                              My name is akbar chauhan, on 28th may i had purchased splendor plus i3S, however, after few months i saw a big issue in bike and due to this issue i was about to meet a critical accident, but somehow i find a way. All of a sudden bike's engine stops while riding it everytime on middle of the road, im requesting you to replace my bike, thank you.
                              Vehicle number:-GJ02DK9015
                              CONTACT:-[protected]
                              [protected]@gmail.com
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Please accept our sincere apologies. We request you to share your Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
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                                T
                                Tanulekha Pal
                                Oct 10, 2021
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                                Address: Amit Hero, Inda, O.T. Road, kharagpur

                                After the engine is getting cooled, when i start my scooty, the whole body of the scooty alongwiyh the enginr is vibrating awkwardly. This is happening after i got the 2nd free servicing done at Amit Hero, inda, kharagpur.
                                Though i reported the issue twice to the service centre, they denied the fact while i am facing this issue everyday.
                                Worst service centre and worst servicing.
                                They just destroyed my scooty.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We want to make sure this is taken care of! We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
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                                  Digamber Singh Bohra
                                  Oct 10, 2021
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                                  Address: vinay khand gomti nagar

                                  Its only work 2-2.5 years... Cdi 2175₹ for cdi after pairing it will cost you more than 3.5k to 4.5k...
                                  And the digital meter it will cost you 3.5k ... And that is my story from my maestro edge... Digital meter, engine, lock, cdi, indicators buttons, horn buttons etc thats is cost me to 20k.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the inconvenience caused to you. Kindly share your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    Mansi Dhruve
                                    Oct 9, 2021
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                                    Address: 401, parshwanath residency, jamnagar road, nera nageshwar jain tirth temple, 1 shantinagar, rajkot (gujarat)

                                    Mere pas November 2015 ka HERO MAESTRO hai jo 42000 kilometers chalai hai jiski regular company service karvata hu.Mera scooter mein ab tak tin bar engine problem hua hai aur Pura engine company warranty me banvaya hai. Har bar meine company me sikayat ki hai mete scooter me koi manufacturing defects ya kami hai jiski vajah se engine kharab ho raha hai aur company me request bhi ki agar koi problem ho to please uska solution dijiye ya fir muje scooter change Kar dijiye uska jo bhi charging amount hai vo me pay karne ko taiyar hu but please koi solution dijiye. Kya meine HERO scooter lekar koi galti ki hai ? Kya HERO company products kharab banati hai ? Kya HERO company me vishvash nahi Karna chahiye ? Kya HERO company ko apne costumers ki koi parvah nahi ? I think meine HERO scooter lekar galti ki hai.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                    Regards,
                                    Team Hero MotoCorp
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                                      Prashant8090
                                      from Allahabad, Uttar Pradesh
                                      Oct 9, 2021
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                                      Address: Lucknow

                                      My Glamour FI no. UP32EH4047 is in very good condition and was running very well but on 24.09.21 an starting problem occurred and my bike didn't got start. I immediately called Hero authorised service center i.e. Goel Motors, Ring Road Lucknow and they took my bike in there workshop. After then till now they kept my bike and said that the part required for my bike is not available and they have ordered for same, and today i.e. on 09.10.21 they said that part has arrived and is costing around Rs 12000/-.

                                      Its a very big amount and cannot be born by me. Hero is a very trustworthy name and if such a problem is arising then Hero is responsible and should replace it on its end.

                                      Hero moto corp is very big company and if such type of problem will occur in its bike which according to me cannot be born by every individual then whats the use of purchasing Hero bike.

                                      I work in a very reputed newspaper and expect Hero Team to help me and repair my bike as its Hero's bike and such a big fault in Hero's bike cannot be expected.

                                      Hoping to get a solution and my repaired bike on urgent basis.

                                      Prashant Srivastava
                                      [protected]
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We are sorry to hear that. We have noted your complaint[protected]. We will get back to you shortly.

                                      Regards,
                                      Team Hero MotoCorp
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                                        Pankajkalitajuri
                                        from Guwahati, Assam
                                        Oct 9, 2021
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                                        Address: Mangaldai, Darrang, Assam

                                        After changing of both front and rear disc pads my vehicle got brake failed both. Sri Sai Hero and Aadarsh Hero located in Mangaldai, Darrang, Assam unable to rectify the issue. Servicing managet including the entire staff totally provides a disgusting service towards the issue. Replacement of Cylinder master piece done but not properly work at all. Such a branded and Indian most selling motorcycle company providing such fraudulent service.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and VIN (Vehicle Identification Number)on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                        Regards,
                                        Team Hero MotoCorp
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