Hero MotoCorp Complaints & Reviews

I m sufring form difficulty with suplender+ bike bs6 due to this company is not working in my bike part don't prepear my bike i will pay in warranty around 6 thousand exta i will pay

I had purchased Hero Splendor Plus motorcycle 16april 2021 . The Hero showroom owner promise me to passing vehicle after purchasing but still date 12sept 2021 my vehicle didnt pass so I can't use my vehicle on road ...

Service center -ANAND FAB AUTO SALES SERVICE
JHANSI ROAD, , CHHATARPUR, CHHATARPUR, 471001,
State Code: 23 Contact: [protected], [protected]
Model - Hero Duet BSIII
Registration number MP16S5990
Mobile numbers [protected]
श्रीमान मैं कल 10/09/2021 10:33AM को हीरो सर्विस सेंटर अपनी स्कूटर की सर्विस करवाने गया था जिसका का job card number SR#[protected]RSRB[protected] हैं जो की पूरी तरह से सही थी फिर मैं अपनी स्कूटर को वही सर्विस सेंटर पर छोड़ आया फिर उसी दिन 12:27PM को हीरो सर्विस सेंटर के Superviser का कॉल इस नंबर से [protected] आया था जिसके द्वारा बताया गया की आपकी गाड़ी की wire मे कोई दिक्कत आ गई है तो में तुरंत वहा इस बात को सुनकर सर्विस सेंटर गया तो देखा कि स्कूटर की पूरी wiring kit, hero service centerके staff की गलती से मेरी वायरिंग जल गई है जब मैंने कहा जो आपकी गलती से मेरी wiring kit जली है उसको ठीक करके दे तो service सेंटर के मैनेजर जितेंद्र कुमार शर्मा द्वारा कहा गया की इसके लिए आपको पेमेंट करना और अभी यह स्टॉक में नहीं तो आपको स्कूटर को एक हफ्ते के लिए सर्विस सेंटर पर छोड़ना पड़ेगा। तो मेरे द्वारा कहा गया यह आपके स्टाफ की गलती के कारण हुआ इसलिए इसका भुगतान में नहीं करुगा में केबल सर्विसिंग का चार्ज दूंगा क्युकी मेरी स्कूटर सर्विस से पहले पूरी तरह से सही थी इसके लिए मेरे द्वारा hero moto corp के टोल फ्री [protected] से शिकायत भी की गई है जिसका शिकायत क्रमांक[protected] है अतः आपसे निवेदन है मेरी स्कूटर की जो भी wiring kit, hero service center ANAND FAB AUTO SALES SERVICE के स्टाफ से सर्विस के दौरान खराब हुई उसको बिना cost के एवं जल्द से जल्द बदले ताकि मैं इससे मुझे बहुत ही परेशानी का सामना करना पड़ रहा है

I have purchased the said vehicle on 17.05.2021 vide invoice no 1017BE21S86 from Tirupati and subsequently I have serviced from Sri Gopal Automobiles on 10.07.2021 vide invoice no 1017CG21V3367. From then oil is leaking from the engine and due to paucity of time as I have been working as a Chief Manager in State Bank of India, I have taken the vehicle to Sri Gopal Automobile from whom I have taken delivery of the vehicle on 17.05.2021 on 08.09.2021 and they said that vehicle will be delivered on 09.09.2021. But till today vehicle is not delivered and they are saying that parts are not available. To my utter surprise how can a vehicle is 3 months old and run 1120 KM as on today get damaged. Are you selling inferior vehicles after parting from Honda ? as I have two vehicle in my name and my daughter's name ( you may verify the vehicles AP21 AJ 5904 & AP21 BS 0875). They have not given any problem till today, whereas the new vehicle is giving unnecessary agony to me. I would like to know that don't you have any policy for replacing defecting vehicles ? Now the dealer is saying that for getting of the part it will take more than 14 days, now how can I do the job/ work without the vehicle. Please update me

S P Reddy
Chief Manager
State Bank of India
Tirupati
Mob [protected]

I have an xpulse 200 and there have been very loud rattling sounds coming from the engine...

I reched out to the showroom for the 4th time in1 month and the problem still persists.

I need a feasible solution for this or I may be foced to go legally on this issue against the showroom personnels

SHOWROOM DETAILS as given below.

PRIME HERO
PERUMTHURUTHY
689107

My number is [protected]

Scooty is not working

I sold a Hero Glamour byke 10 th June 2020.Byke is ok but Battery is not ok. I tell to service center my byke battery problem. Their are do not step to my Problem. Two time in charging Battery.
Now face this problem. No improve.
So please step my problem.

I bought a hero glamour bike from your authorise dealer Abhinandan Automobliles, Muktapur Assam on dated 12/10/2020. But after few days arise engine defect as leakage of engine oil. Many time i complaint to the authorise dealer for this problem but they are unable to solve this problem.Engine defect found from long long time. Already i lost my money so much and wasted my valuable time .Now what can i do?

So i request you to change my engine and give us a ideal service from you.

We have purchase bike before 2 years that date problem in self start and problem not solve up to till date. We have complent many time in your service center but my proble not short out.uo

Meri bike ki Battery kharab ho gye h jis k liye ham Sumitra hero town hall shahjahanpur Uttar pradesh m gye bha
Battery exchange k liye 20 Din Tim btaya to hmne kha jb tk k liye meri bike m tamprary battery lga do jisse Mera Kam chal ske.. Is bat ko laker bha k employee se bhes ho gye to usne kha chahe Malik se ya police se complant kro nhi exchange ho Paige... Meri bike January 2021 m purchase Ki ti please help..

Complaint : Auto acceleration when ignition ON
Concern Severity : Safety (Fatal accident)
Dealer : RAVIRAM MOTORS
Address : RAVIRAM MOTORS, Chengalpattu, Chennai- 603001
Response from dealer :
 Vehicle given 8days back
 No skilled members to rectify or no one is there to take initiative to HEROMOTOR CORP to resolve

My Contact number [protected]
Vehicle purchase date : 4th July
Veh. Registration No.: TN19 AR0042

Mera name rajnikant mishra hai mai 05 .09.2021 ko bike cervice me diya tha aaj 07.09.2021 ko bhi bike nahi thik hua hai phon karne par phon nahi uthata hai raja motors manesar staff ka bihevier 3rd class hai

I book my new glamour xtec on 8aug 2021 by hard cash, retailer told me that your cash back will be announced on 10th aug as we know hero completed 10 years as a HERO brand after 10 aug i contact showroom where I purchased my bike I.e. Kashinath jalan belaisa azamgarh. But showroom manager deny to give my cash back amount. I am working in varanasi so I can't visit showroom, I request HERO that my problem resolve as soon as possible.

1- battery mein problem a rahi hai gadi start Nahin Hoti kitne se start Hoti Hai kam se kam aadhe ghante bad
2- Do Bar showroom Mein Dekho wali battery charge Karke Dete Hain Do 5 Din bad Mein Vahi problem a jaati hai
3- software 3 4 5 bar update Karva Diya lekin abhi tak usmein update Nahin Hua time set Nahin Hai
4- service centre not respond for battery and software update
Aapki extreme gadi Mere to Samajh Mein Nahin I review review meri taraf se Kuchh Bhi Nahin Hai

I have bought my new bike (HF Deluxe) on 30/11/2020. Not even 1 year has passed and I have been seeing issues in the battery from the time I bought it. Forget about the self-start. it's not even starting after many kicks. It also stops abruptly which is very dangerous on a road. The sound of an engine after travel is also not a typical sound that we hear on other bikes. There have been a total of two servicing and still, the issues are not fixed. Either you have low-skilled mechanics in your workshop or it is a manufacturing defect. So, I need someone to address this issue and either fix it or replace this bike.

Mera Hero Passion Pro BS6 Giar shifting me Band ho ja rha hai fir Giar me start bhi nhi ho rha hai service center wale ko btaya Kuch nhi Kiya

I have a complaint regarding my hero passion pro bike bought from KOYENCO HERO nadakavu calicut. The self start complaint of my bike is not corrected by koyenco service centre. I changed the starting motor too. But no result. Please help me. I am really sorry to say that i lost the trust of hero motocorp by this Koyenco dealer.

CBZ xtreme 2012 model cylinder block not available in service centre and service centre incharge ask that it came in 10 to 15 days or more then 15 days.How can customer suffer for too more days.plz do needful asap.

Dear Sir,
With due respect I would like to inform you that I had purchased Hero Passion Pro Bs6 Bike on 01/08/2020.
Owner name - Akash Chakraborty
Mobile No. - [protected]
Model - Hero Passion Pro Bs6
Vehicle No - WB 06T 1813
Chassis no. - MBLJAW144LHG22244
Engine No - JA06EWLHG24445

After few days of purchasing I had various problems like -
1) Engine shutdown suddenly in driving condition.
2) Gear Shifting Problems.
I had visited your P-10, Taratala Road, Opp - Taratala SBSTC Garrage, Kolkata - 700088 Service center six times while I had completed only 5600 km.
On 19/08/2021 my bike suddenly stopped working and I was unable to start it with not in self nor in kick mode and the engine malfunction light was blinking on that time. I called your service centre for a pickup service but after getting no positive response from your end I hired a loading mini truck and also unload by myself on your service centre on 21/08/2021. After three days I visited your service centre and came to know that bike has some battery issues. So, I requested for battery replacement. but on 03/09/2021 I got a call from your service centre ( Mobile number [protected]) and they said that my bike is ready and there is no battery problem and billed Rs. 95/- for a spark plug change.
If there is no such problem in battery or engine in my bike then why my bike stopped your service centre can't explained.
It is difficult for me for having the bike with all these above problems. Please try to understand my problem. I am requesting for a Replacement or Refund of my bike and also requesting you to look into the matter.

Please Provide your contact number in your answering mail for further contact.

Supporting documents are attached.

Yours faithfully
Akash Chakraborty
(Mob - [protected])

Please help me by providing servicing of my scooter by picking from my home.
Service request ID:[protected]
DEALER ; Dutta automobiles, Durgapur