Hero MotoCorp Complaints & Reviews

I have a hero pleasure scooter. That one accident at 28th July-021. I given the vehicle to service centre for change damaged spares. But still my scooter service not completed. That service centre manager told spares ordered but still not come more than one month.

Respected Madam/ Sir, I want to bring to your kind knowledge the tragic movement of my life which happed on 25th of June 2021.

My name is Vikram, 24 years, married and having a child. In the year 2013 when my father past away ever since I am the only bread earner for my family. (5 members in the family)

I started working in Forntizo company at Panchkula IT park as CSA .

My office is about 7 Km far to go to work I used to use the hire auto sometime I had to wait for the auto so long and I used to get late for the office therefore me and my family decided to have our own vehicle /Motor Bike .

I went to a bike Hero agency KRISHNA AUTOMOBILE BARWALA, Panchkula (Mob.[protected])

They said I can get a bike if I give 12000 rupees as down payment and rest the amount they will do me a finance by ICICI Bank as they have some kind of partnership with them their agent seats in the same showroom they assured me that I don’t need to go anywhere they will provide all solution for my problem under one roof at their showroom. They said that the total amount of the motor bike SPL+ self Black silver STR with loan including all accessories, file charges, processing fee, passing, 5 years insurance, RC, TN, will be 80150/-only .I asked they for written quotation but they said there is no need of as such they will charge me whatever they have said not more than that.

They provide me the checklist of documents I needed to buy a bike.

On 25th of I went to their showroom along with all the needed documents and money cash in hand 12000/- which I gave to them for the same bike I selected bike SPL+ SELF BLACK SILVER STR

My loan was proceeded and I brought the bike to home I did noticed that bike was not as smooth as it has to be I called the Bike Agency and toll my experience they said it’s a new engine that’s why it’s not smooth if I keep riding it will be ok within one or two days .

After riding for few more days I went for the first service in a authorized Hero agency whatever they told me was very disgusting to me they said that my bike has got manufacturing defects and I need to go to the agency I brought the bike.

I went to the agency and asked them about this they accepted that the bike is defective which means they knew from before about the defects

They asked me to give the bike to them and they will repair it and give me back after some days.

I felt cheated these fellows have cheated me gave me defective bike I asked them to replace the bike and give me new one they denied and said that they will do only repairing they also misbehaved with me and asked me to do whatever I can .

I felt so scary but I was not agreed with them because the whole bike is defective. If I had to buy a motor bike which I need to go for repairing I could have brought an old one for far cheaper price than this.

I went to their agency several times but they are not listening to me .

I am fed up now I see no hope

Not only that after some days I received a mail from ICICI bank with loan statement in it i was again shocked looking at the statement they charged me 2800/- extra which they are not giving me any explanation on that .

I am cheated by this agency and ICICI bank

I want to asked few questions

1- Why they give me a defective bike

2- Why they are not replacing it with new

3- Why they have charged me more than they said

4- Why they are forcing me to have the same bike and get it repairing is it my fault?

5- When the bike was defected how they did the loan without inspecting it

6- How RTO passed this bike when it was defective I got the RC

I seek your kind help to replace my bike as well as asking for reimbursement of the extra money bank charged me.

Below I am enclosing and attaching documents some documents for your kind reference

My Name : Vikram

My Mob. [protected]

My Address: Ramgarh

Motor Bike: SPL+ self Black silver STR

CHESS: MBLHAW114MHF17676

ENG: 18565

Hero Agency: KRISHNA AUTOMOBILE BARWALA, Panchkula (Mob.[protected], [protected])

Respected Madam/ Sir, I want to bring to your kind knowledge the tragic movement of my life which happed on 25th of June 2021.
My name is Vikram, 24 years, married and having a child. In the year 2013 when my father past away ever since I am the only bread earner for my family. (5 members in the family)
I started working in Forntizo company at Panchkula IT park as CSA .
My office is about 7 Km far to go to work I used to use the hire auto sometime I had to wait for the auto so long and I used to get late for the office therefore me and my family decided to have our own vehicle /Motor Bike .
I went to a bike Hero agency KRISHNA AUTOMOBILE BARWALA, Panchkula (Mob.[protected])
They said I can get a bike if I give 12000 rupees as down payment and rest the amount they will do me a finance by ICICI Bank as they have some kind of partnership with them their agent seats in the same showroom they assured me that I don’t need to go anywhere they will provide all solution for my problem under one roof at their showroom. They said that the total amount of the motor bike SPL+ self Black silver STR with loan including all accessories, file charges, processing fee, passing, 5 years insurance, RC, TN, will be 80150/-only .I asked they for written quotation but they said there is no need of as such they will charge me whatever they have said not more than that.
They provide me the checklist of documents I needed to buy a bike.

On 25th of I went to their showroom along with all the needed documents and money cash in hand 12000/- which I gave to them for the same bike I selected bike SPL+ SELF BLACK SILVER STR
My loan was proceeded and I brought the bike to home I did noticed that bike was not as smooth as it has to be I called the Bike Agency and toll my experience they said it’s a new engine that’s why it’s not smooth if I keep riding it will be ok within one or two days .
After riding for few more days I went for the first service in a authorized Hero agency whatever they told me was very disgusting to me they said that my bike has got manufacturing defects and I need to go to the agency I brought the bike.
I went to the agency and asked them about this they accepted that the bike is defective which means they knew from before about the defects
They asked me to give the bike to them and they will repair it and give me back after some days.
I felt cheated these fellows have cheated me gave me defective bike I asked them to replace the bike and give me new one they denied and said that they will do only repairing they also misbehaved with me and asked me to do whatever I can .

I felt so scary but I was not agreed with them because the whole bike is defective. If I had to buy a motor bike which I need to go for repairing I could have brought an old one for far cheaper price than this.
I went to their agency several times but they are not listening to me .
I am fed up now I see no hope
Not only that after some days I received a mail from ICICI bank with loan statement in it i was again shocked looking at the statement they charged me 2800/- extra which they are not giving me any explanation on that .
I am cheated by this agency and ICICI bank

I want to asked few questions
1- Why they give me a defective bike
2- Why they are not replacing it with new
3- Why they have charged me more than they said
4- Why they are forcing me to have the same bike and get it repairing is it my fault?
5- When the bike was defected how they did the loan without inspecting it
6- How RTO passed this bike when it was defective I got the RC

I seek your kind help to replace my bike as well as asking for reimbursement of the extra money bank charged me.
Below I am enclosing and attaching documents some documents for your kind reference

My Name : Vikram
My Mob. [protected]
My Address: Ramgarh
Motor Bike: SPL+ self Black silver STR
CHESS: MBLHAW114MHF17676
ENG: 18565
Hero Agency: KRISHNA AUTOMOBILE BARWALA, Panchkula (Mob.[protected], [protected])

COPY SENT BY EMAIL, FB AND TWITTER TO
#PMMODI
#AMITSAHA
#CMKHATTAR
#PANCHKULAADMINISTRATION
#DCPANCHKULA
#SHOBARWALA
#DCPHARYANA
#HEROMOTOCORPLTD
#NitinGadkari

I m sufring form difficulty with suplender+ bike bs6 due to this company is not working in my bike part don't prepear my bike i will pay in warranty around 6 thousand exta i will pay

I had purchased Hero Splendor Plus motorcycle 16april 2021 . The Hero showroom owner promise me to passing vehicle after purchasing but still date 12sept 2021 my vehicle didnt pass so I can't use my vehicle on road ...

Service center -ANAND FAB AUTO SALES SERVICE
JHANSI ROAD, , CHHATARPUR, CHHATARPUR, 471001,
State Code: 23 Contact: [protected], [protected]
Model - Hero Duet BSIII
Registration number MP16S5990
Mobile numbers [protected]
श्रीमान मैं कल 10/09/2021 10:33AM को हीरो सर्विस सेंटर अपनी स्कूटर की सर्विस करवाने गया था जिसका का job card number SR#[protected]RSRB[protected] हैं जो की पूरी तरह से सही थी फिर मैं अपनी स्कूटर को वही सर्विस सेंटर पर छोड़ आया फिर उसी दिन 12:27PM को हीरो सर्विस सेंटर के Superviser का कॉल इस नंबर से [protected] आया था जिसके द्वारा बताया गया की आपकी गाड़ी की wire मे कोई दिक्कत आ गई है तो में तुरंत वहा इस बात को सुनकर सर्विस सेंटर गया तो देखा कि स्कूटर की पूरी wiring kit, hero service centerके staff की गलती से मेरी वायरिंग जल गई है जब मैंने कहा जो आपकी गलती से मेरी wiring kit जली है उसको ठीक करके दे तो service सेंटर के मैनेजर जितेंद्र कुमार शर्मा द्वारा कहा गया की इसके लिए आपको पेमेंट करना और अभी यह स्टॉक में नहीं तो आपको स्कूटर को एक हफ्ते के लिए सर्विस सेंटर पर छोड़ना पड़ेगा। तो मेरे द्वारा कहा गया यह आपके स्टाफ की गलती के कारण हुआ इसलिए इसका भुगतान में नहीं करुगा में केबल सर्विसिंग का चार्ज दूंगा क्युकी मेरी स्कूटर सर्विस से पहले पूरी तरह से सही थी इसके लिए मेरे द्वारा hero moto corp के टोल फ्री [protected] से शिकायत भी की गई है जिसका शिकायत क्रमांक[protected] है अतः आपसे निवेदन है मेरी स्कूटर की जो भी wiring kit, hero service center ANAND FAB AUTO SALES SERVICE के स्टाफ से सर्विस के दौरान खराब हुई उसको बिना cost के एवं जल्द से जल्द बदले ताकि मैं इससे मुझे बहुत ही परेशानी का सामना करना पड़ रहा है

I have purchased the said vehicle on 17.05.2021 vide invoice no 1017BE21S86 from Tirupati and subsequently I have serviced from Sri Gopal Automobiles on 10.07.2021 vide invoice no 1017CG21V3367. From then oil is leaking from the engine and due to paucity of time as I have been working as a Chief Manager in State Bank of India, I have taken the vehicle to Sri Gopal Automobile from whom I have taken delivery of the vehicle on 17.05.2021 on 08.09.2021 and they said that vehicle will be delivered on 09.09.2021. But till today vehicle is not delivered and they are saying that parts are not available. To my utter surprise how can a vehicle is 3 months old and run 1120 KM as on today get damaged. Are you selling inferior vehicles after parting from Honda ? as I have two vehicle in my name and my daughter's name ( you may verify the vehicles AP21 AJ 5904 & AP21 BS 0875). They have not given any problem till today, whereas the new vehicle is giving unnecessary agony to me. I would like to know that don't you have any policy for replacing defecting vehicles ? Now the dealer is saying that for getting of the part it will take more than 14 days, now how can I do the job/ work without the vehicle. Please update me

S P Reddy
Chief Manager
State Bank of India
Tirupati
Mob [protected]

I have an xpulse 200 and there have been very loud rattling sounds coming from the engine...

I reched out to the showroom for the 4th time in1 month and the problem still persists.

I need a feasible solution for this or I may be foced to go legally on this issue against the showroom personnels

SHOWROOM DETAILS as given below.

PRIME HERO
PERUMTHURUTHY
689107

My number is [protected]

Scooty is not working

I sold a Hero Glamour byke 10 th June 2020.Byke is ok but Battery is not ok. I tell to service center my byke battery problem. Their are do not step to my Problem. Two time in charging Battery.
Now face this problem. No improve.
So please step my problem.

I bought a hero glamour bike from your authorise dealer Abhinandan Automobliles, Muktapur Assam on dated 12/10/2020. But after few days arise engine defect as leakage of engine oil. Many time i complaint to the authorise dealer for this problem but they are unable to solve this problem.Engine defect found from long long time. Already i lost my money so much and wasted my valuable time .Now what can i do?

So i request you to change my engine and give us a ideal service from you.

We have purchase bike before 2 years that date problem in self start and problem not solve up to till date. We have complent many time in your service center but my proble not short out.uo

Meri bike ki Battery kharab ho gye h jis k liye ham Sumitra hero town hall shahjahanpur Uttar pradesh m gye bha
Battery exchange k liye 20 Din Tim btaya to hmne kha jb tk k liye meri bike m tamprary battery lga do jisse Mera Kam chal ske.. Is bat ko laker bha k employee se bhes ho gye to usne kha chahe Malik se ya police se complant kro nhi exchange ho Paige... Meri bike January 2021 m purchase Ki ti please help..

Complaint : Auto acceleration when ignition ON
Concern Severity : Safety (Fatal accident)
Dealer : RAVIRAM MOTORS
Address : RAVIRAM MOTORS, Chengalpattu, Chennai- 603001
Response from dealer :
 Vehicle given 8days back
 No skilled members to rectify or no one is there to take initiative to HEROMOTOR CORP to resolve

My Contact number [protected]
Vehicle purchase date : 4th July
Veh. Registration No.: TN19 AR0042

Mera name rajnikant mishra hai mai 05 .09.2021 ko bike cervice me diya tha aaj 07.09.2021 ko bhi bike nahi thik hua hai phon karne par phon nahi uthata hai raja motors manesar staff ka bihevier 3rd class hai

I book my new glamour xtec on 8aug 2021 by hard cash, retailer told me that your cash back will be announced on 10th aug as we know hero completed 10 years as a HERO brand after 10 aug i contact showroom where I purchased my bike I.e. Kashinath jalan belaisa azamgarh. But showroom manager deny to give my cash back amount. I am working in varanasi so I can't visit showroom, I request HERO that my problem resolve as soon as possible.

1- battery mein problem a rahi hai gadi start Nahin Hoti kitne se start Hoti Hai kam se kam aadhe ghante bad
2- Do Bar showroom Mein Dekho wali battery charge Karke Dete Hain Do 5 Din bad Mein Vahi problem a jaati hai
3- software 3 4 5 bar update Karva Diya lekin abhi tak usmein update Nahin Hua time set Nahin Hai
4- service centre not respond for battery and software update
Aapki extreme gadi Mere to Samajh Mein Nahin I review review meri taraf se Kuchh Bhi Nahin Hai

I have bought my new bike (HF Deluxe) on 30/11/2020. Not even 1 year has passed and I have been seeing issues in the battery from the time I bought it. Forget about the self-start. it's not even starting after many kicks. It also stops abruptly which is very dangerous on a road. The sound of an engine after travel is also not a typical sound that we hear on other bikes. There have been a total of two servicing and still, the issues are not fixed. Either you have low-skilled mechanics in your workshop or it is a manufacturing defect. So, I need someone to address this issue and either fix it or replace this bike.

Mera Hero Passion Pro BS6 Giar shifting me Band ho ja rha hai fir Giar me start bhi nhi ho rha hai service center wale ko btaya Kuch nhi Kiya

I have a complaint regarding my hero passion pro bike bought from KOYENCO HERO nadakavu calicut. The self start complaint of my bike is not corrected by koyenco service centre. I changed the starting motor too. But no result. Please help me. I am really sorry to say that i lost the trust of hero motocorp by this Koyenco dealer.