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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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Hero MotoCorp reviews & complaints page 54

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U
Umaira Rais
from Mumbai, Maharashtra
Aug 25, 2021
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Address: near lekhraj

Hello sir,
i am form Lucknow and i had purchase scooty pleasure from your faizabad road store .before some time i had given form claiming the scooty at lekhraj store in that days they have exchanged my good thing to older and damaged things like diggi(which damaged from many place), kilometre (when i had drop my scooty my kilometer reading was 46000 km and they record 44400km and when i get back scooty the reading was 44053 km ), and fuel meter is not working when i droped the scooty it was absolutely working very well and tool kit also .all lekhraj store staff making me fool that i had given damaged scooty . are you all making customer fool at the time or service and claiming the scooty etc.resolve this otherwise i will go for consumer forum.
what is this i want back all my original things of my scooty
actually i got fed up of yous service work also last time i ran many time to sort one problem you can check .
my scooty detail is up32kh3557 and my phone no is [protected]
please sort my problem
all staff are involved
Hero MotoCorp customer support has been notified about the posted complaint.
please rwesolve my problem
Dear Sir,

We are sorry for the inconvenience caused. We request you to share your Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
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    P
    Priya Balaganesh
    Aug 25, 2021
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    Address: OMR Road, Sri nagar, kelampakkam-603103

    My spouse had purchase Hero Passion pro on 04/07/2021 at Mohana motors, Kelampakkam, Chennai. We didn't get RC book till. We call them many times and visit the showroom but they not response to us. Please take the action to give RC book to us.

    Showroom: Mohana Motors
    Vehicle no: TN11AV3071
    Buyer name: Balaganesh
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We are sorry to hear that. We have noted your complaint[protected]. We will get back to you shortly.

    Regards,
    Team Hero MotoCorp
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      S
      saddam sayyad
      Aug 25, 2021
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      Address: Akluj

      Sir new meri bike 3 month ho chuke hai...
      usski battery kharab ho gai hai
      Showroom wale bahot Time laga rahe hai new battery dene main

      Showroom name--- Sonaj Hero, Akluj maharashtra Dist---solapur
      Pin code-413101

      my bike number---MH.45.AP.2041
      Call me-----[protected]
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Apologies for the unpleasant experience. With respect to your complaint[protected] raised via Call Center is in the process and it will be resolved at the earliest.

      Regards,
      Team Hero MotoCorp
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        A
        Aghil Menon
        Aug 25, 2021
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        Address: Gayathri motors Palakkad

        Vehicle low quality steel, rusting within 5 months of purchase
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

        Regards,
        Team Hero MotoCorp
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          S
          Skt802129
          Aug 24, 2021
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          Address: Jay Mata di showroom maliyabag rohtas
          Website: [email protected]

          Jay Mata di showroom maliyabag rohtas
          Sir 18.05.2021 Ko bike Li hai passion pro ba6
          Hamara battery kharab ho Gaya 2 month me hi jab main showroom wale se kaha to wo bole ki main aapko battery nahi de Sakta hu bola ki tum sirvice senter tum bhej do Maine bhej diye hamko koi bhi battery nahi diya Gaya 15 days ho Gaya Abhi tak battery nahi mila
          Mobile number [protected] please help me
          Hero MotoCorp customer support has been notified about the posted complaint.
          My contact number [protected]
          Email [protected]@gmail.com
          Dear Sir,

          We want to make sure this is taken care of! We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

          Regards,
          Team Hero MotoCorp
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            M
            MBD Rakesh Kumar143
            Aug 24, 2021
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            Address: harthala moradabad

            Sir,
            I left my Hero Splendar plus bike for servicing in Cross Wheels Moradabad on dated[protected]. My bike Reg. No. is UP21 CF9754. After Service I noticed that my battery has been misplaced in Service Center. When I complained about this the staff did not listen my problem but they behaved with me rudely. I have complained about this many times but no one attend me properly. Kindly pay attention on my above complaint and replace my battery.

            Rakesh Kumar
            Harthala Moradabad (UP)
            Mob- [protected]
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We want to make sure this is taken care of! We have notified your complaint[protected] to our team and they will be in touch with you.

            Regards,
            Team Hero MotoCorp
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              M
              madhava charan
              Aug 24, 2021
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              I have purchased Passion pro bs6 bike in the month of august 2021 .
              The bike silencer at the front which is attached to the engine is started getting rust within months of purchase.

              I find it very disappointed . I am providing the damaged images of the silencer of my bike. Please look into.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the inconvenience caused to you. We request you to help us with your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com to assist you further.

              Regards,
              Team Hero MotoCorp
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                V
                Vigneshkuppan
                from Tiruvethipuram, Tamil Nadu
                Aug 24, 2021
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                Resolved

                Address: No405 periya street thiruvadirayapuram village chithathur post thiruvannamalai dist 604410

                15/01/2021 I have perches to passion pro bike battery failure issue I have to submit the battery in 22days not solve the problem please take action thank you
                Mobile : [protected]
                Register number : tn97x1546
                Dealer :SD motor cheyyar
                Sep 8, 2021
                Complaint marked as Resolved 
                My problem is resolved thank you very much anil sir Iam happy
                Hero MotoCorp customer support has been notified about the posted complaint.
                Today I have received my two wheeler after paid service. The amount payment time the workshop manager not accepting card payment and he was asking for card payment extra 1.5% money. One side our PM sir saying digital money is only accepted in all Jones, why Harsha motors not accepting and particularly the buchirajupalem, NAD KOTHAROAD, VISAKHAPATNAM branch people behaved very mannerless. I don't know this is the behaviour with customers. The customer dusk person is very annoyed with me for collecting service charges from us. I am feeling very bad intraction with such people working in your harsha motors.
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                  V
                  Vigneshkuppan
                  from Tiruvethipuram, Tamil Nadu
                  Aug 24, 2021
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                  Address: No405 periya street thiruvadirayapuram village chithathur post 604410

                  15/01/2021 I have perches to passion pro bike battery failure issue I have to submit the battery in 22days not solve the problem please take action thank you
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

                  Regards,
                  Team Hero MotoCorp
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                    S
                    Shaja anas
                    Aug 24, 2021
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                    Address: Venga vila veedu iroor cherukulam anchal kollam kerala

                    I am a holder of hero maestro edge, which i bought in 2018, past 6 months many times my scooter breakdowns in the middle of road, self star or even kickker is also not working.. It has become a headache to carry this maestro now.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We never intend to let you down! We request you to share your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      Sunny Barali
                      Aug 24, 2021
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                      Address: Loni ghaIabad up2011102

                      Meri splender bike Ka 2/3 gear gharab ho Gaya hai ha jis karn bike ke engine me kaam hoga aur engine warranty me me hai bike ko abhi 11 month hi hua hai lakin ab ye hero wale 3000 Riley mang rage hai hero splender bike me Kisi BHI people's ko Lene ke liye nehi khahunga bike Ka engine 11 month me hi gulne ke liye tayar ho Gaya hai
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
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                        C
                        chinnikrishna nindra
                        Aug 24, 2021
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                        No response from service staff, high level and not focusing on customer complaints.just doing oil change and water wash.no satisfaction for customers.prudhvi hero showroom, Tirupati.
                        Hero MotoCorp customer support has been notified about the posted complaint.
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                          A
                          Ajmal2
                          Aug 23, 2021
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                          Address: At-Nabtoliya po+ ps- pandaul dist Madhubani Bihar 847234

                          Dear sir

                          I ajmal Faraz purchased glamour two wheeler North Bihar dealership march 2021.
                          I have to go service center north bihar akharaghat service boy mr ranjeet denied service due to excess km but only five months fifth service due 460 days. Why denied.
                          Already third service denied expired km but due to covid lockdown all sectors in bihar why so mr ranjeet denied my bike service.

                          So kindly look this matter seriously
                          Other wise i complaint forum

                          Ajmal faraz
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We want to make sure this is taken care of! We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            K
                            Khan rehan 123
                            Aug 23, 2021
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                            Address: 544ga/409/1 almas bagh balaganj

                            Iam buying splender plus 3 to 4 months bike has no problem but slowly slowly bike has problem with acceleration I am accelerate a bike and then missing then i go company i am complaint but your technision has no response then i go again and again but no solution
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details to help us on app.[protected]@heromotocorp.com in resolving your issue.

                            Regards,
                            Team Hero MotoCorp
                            Khan rehan 123's [Complaint's author] reply, Aug 25, 2021
                            Registered mobile no 9198592332 and dealer Dealer details is Superb motor near hardoi bypass lucknow
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                              C
                              chhaviji
                              Aug 23, 2021
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                              Address: Jindal power ltd tamnar. Hostal 4 room no 24 at post tamnar 496107

                              Mene new bike super splender 20.07.21 ko li hai mager 999 KM Mai hi engine se oil lickeg ho raha hai jiski photo maine sanu auto agency bheji hai mager koi jawab nahi aaya kripya mere bike ko change kare
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the inconvenience caused to you. Kindly share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com to help you further.

                              Regards,
                              Team Hero MotoCorp
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                                A
                                Avitesh Singh
                                Aug 21, 2021
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                                Address: 9, Mayapuri Rd, Industrial Area, Mayapuri Industrial Area Phase II, Mayapuri, New Delhi, Delhi 110064

                                Dear Sir

                                I buy a Scooty[protected]Maestro-edge 110cc) from Hero Motorcorp. and i regular Service my Scooty Between 2-3 Month.

                                So, my scooty went to service and and i got service from Singla Automobiles from Date[protected] and my bill is 2019/-.

                                Next Day Morning
                                I was returning home after stealing my elder brother from the New Delhi railway station and my scooty Broke Down.

                                I was furious when it came to know that they Singla Automobile didn't bandage engine oil properly. and my Engine Siege.

                                you Don't Believe im very angry and And I walked my scooty and reached their service center its 20 km i walked with scooty . i have video all journey connaught place to mayapuri Sigla Automobile.

                                Since that day I have not served him.

                                And I started serving with Hero somewhere else (Ess Aay Agencies I Pvt Ltd) Karol Bagh.

                                But Today[protected] my Scooty Engine problem Start and im going near by hero is singla automobile and

                                "they said we are not responsible You have served from somewhere else. I said that I have served the hero. I don't know you or him I just know hero and I trust hero"

                                And he started entangled me and started avoiding that from where you have done service, get it done from the same. We don't have parts it will take 15 days blah blah...

                                Sir Kindly Resolve My Problem and i request you Take strictest action against Singla Automobiles.

                                Regard

                                Avitesh Singh
                                mobile no- [protected]

                                Thank You So Much
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

                                Regards,
                                Team Hero MotoCorp
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                                  S
                                  Sthamizh Viveka
                                  Aug 21, 2021
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                                  20.08.2021 on that day my passion pro bike was given to service in hero service show room kelambakkam chennai . Complaint were write down in compliant register but these are not done by show room.service cost is very high.customer response is very poor.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the inconvenience caused to you. Kindly share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    Anil005
                                    from Ernakulam, Kerala
                                    Aug 21, 2021
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                                    KL 39 J 6014 hero duet scooter with accident complaints submitted in Palal Hero showroom on[protected]for repair and I got it after repair on[protected]... unfortunately the repairs done by their mechanical team was not satisfying .
                                    Parts fitted not looks genuine and perfect
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Apologies for the unpleasant experience. With respect to your complaint[protected] raised via dealer is in the process and it will be resolved at the earliest.

                                    Regards,
                                    Team Hero MotoCorp
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                                      J
                                      Jagadish ch naik
                                      Aug 21, 2021
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                                      Address: At/po badpodaguda, ps ampani, dist Kalahandi

                                      Transaction problem. I paid money to herofincorp but my money send to TPSL automatically. Please Refund it
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                      Regards,
                                      Team Hero MotoCorp
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                                        Anil005
                                        from Ernakulam, Kerala
                                        Aug 20, 2021
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                                        KL 39 J 6014 hero duet scooter with accident complaints submitted in Palal hero showroom on[protected]for repair and I got it after repair on[protected]... unfortunately the repairs done by their mechanical team was not satisfying .
                                        Parts fitted were not looks genuine and perfect
                                        Hero MotoCorp customer support has been notified about the posted complaint.
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