Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
257
Unresolved
5995
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 53

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Smit2689
Aug 26, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Service center misbehaving

Address:A U BHURAWALA, SAHKARIJEAN CHAAR RASTA, HIMATNAGAR.
Website:www.heromotocorp.com

I bought a splendor ismart 110 bike from, A U Bhurawala, Himatnagar. There i have bought annual service package with 4 services. Now i have two services remain since 5-6 months i have been complaining about changing horn and light component but always they give us excuses like they don't have component, they have order it and will be soon come, they are giving that excuse since 6 months. And i have complaint it to service manager and he misbehaving...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Aug 25, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

My bike self not working and does not start bike

Address:कृष्णा ऑटो बुलंदशहर

श्रीमान में अवगत कराना चाहता हूं कि मैंने अभी 4 महीने पहले ही बाइक खरीदी है जिसका सेल्फ काम नहीं कर रहा है मैंने सर्विस सेंटर शिकारपुर भी देखाई है लेकिन उनकी समझ में कुछ नहीं...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aryashok
Aug 25, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

About agency services

Address:Paras auto deals mauranipur

I m ashok arya I bought Mastro 125 CC BS6 from Paras auto deals Mauranipur Jhansi... My scooty is not working properly... I had shown it thrice times on agency... My scooty battery any time got switch down... Bcoz of that I always got problem during journey... But they never changed my scooty battery and its only just 8-9 months when I bought that...abhi bhi mai raste me betha hu scooty liye battery down ho gai h.. Btaiye kya kru...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priya Balaganesh
Aug 25, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Basic Service

My Spouse had purchase Hero Passion Pro on 04/07/2021 on Mohana motors, Kelampakkam. We didn't get RC book till now. We call them and visit the showroom many times but they not response to us. Please take the action to give RC book to us.

Showroom: Mohana Motors
Vehicle no:TN11AV3071
Buyer name: Balaganesh...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
U
Umaira Rais
from Mumbai, Maharashtra
Aug 25, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

About my scooty

Address:near lekhraj

Hello sir,
i am form Lucknow and i had purchase scooty pleasure from your faizabad road store .before some time i had given form claiming the scooty at lekhraj store in that days they have exchanged my good thing to older and damaged things like diggi(which damaged from many place), kilometre (when i had drop my scooty my kilometer reading was 46000 km and they record 44400km and when i get back scooty the reading was 44053 km ),...
Helpful
3 other people found this review helpful
3 found this helpful
2 Comments
Report
Copy
P
Priya Balaganesh
Aug 25, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Basic Service

Address:OMR Road, Sri nagar, kelampakkam-603103

My spouse had purchase Hero Passion pro on 04/07/2021 at Mohana motors, Kelampakkam, Chennai. We didn't get RC book till. We call them many times and visit the showroom but they not response to us. Please take the action to give RC book to us.

Showroom: Mohana Motors
Vehicle no: TN11AV3071
Buyer name: Balaganesh...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saddam sayyad
Aug 25, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Battery issue

Address:Akluj

Sir new meri bike 3 month ho chuke hai...
usski battery kharab ho gai hai
Showroom wale bahot Time laga rahe hai new battery dene main

Showroom name--- Sonaj Hero, Akluj maharashtra Dist---solapur
Pin code-413101

my bike number---MH.45.AP.2041
Call me-----[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aghil Menon
Aug 25, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Hero glamour

Address:Gayathri motors Palakkad

Vehicle low quality steel, rusting within 5 months of purchase...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Skt802129
Aug 24, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Battery problem

Address:Jay Mata di showroom maliyabag rohtas
Website:[email protected]

Jay Mata di showroom maliyabag rohtas
Sir 18.05.2021 Ko bike Li hai passion pro ba6
Hamara battery kharab ho Gaya 2 month me hi jab main showroom wale se kaha to wo bole ki main aapko battery nahi de Sakta hu bola ki tum sirvice senter tum bhej do Maine bhej diye hamko koi bhi battery nahi diya Gaya 15 days ho Gaya Abhi tak battery nahi mila
Mobile number [protected] please help me...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
M
MBD Rakesh Kumar143
Aug 24, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

For misplace bike's battery. Reg. No. UP21 CF9754

Address:harthala moradabad

Sir,
I left my Hero Splendar plus bike for servicing in Cross Wheels Moradabad on dated[protected]. My bike Reg. No. is UP21 CF9754. After Service I noticed that my battery has been misplaced in Service Center. When I complained about this the staff did not listen my problem but they behaved with me rudely. I have complained about this many times but no one attend me properly. Kindly pay attention on my above complaint and replace...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
M
madhava charan
Aug 24, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Silencer rusting issue within one year

I have purchased Passion pro bs6 bike in the month of august 2021 .
The bike silencer at the front which is attached to the engine is started getting rust within months of purchase.

I find it very disappointed . I am providing the damaged images of the silencer of my bike. Please look into....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vigneshkuppan
from Tiruvethipuram, Tamil Nadu
Aug 24, 2021
Feb 15, 2023
This thread was updated on Feb 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery failure

Address:No405 periya street thiruvadirayapuram village chithathur post thiruvannamalai dist 604410

15/01/2021 I have perches to passion pro bike battery failure issue I have to submit the battery in 22days not solve the problem please take action thank you
Mobile : [protected]
Register number : tn97x1546
Dealer :SD motor cheyyar...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
V
Vigneshkuppan
from Tiruvethipuram, Tamil Nadu
Aug 24, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Battery failure

Address:No405 periya street thiruvadirayapuram village chithathur post 604410

15/01/2021 I have perches to passion pro bike battery failure issue I have to submit the battery in 22days not solve the problem please take action thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shaja anas
Aug 24, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Unable to start scooter

Address:Venga vila veedu iroor cherukulam anchal kollam kerala

I am a holder of hero maestro edge, which i bought in 2018, past 6 months many times my scooter breakdowns in the middle of road, self star or even kickker is also not working.. It has become a headache to carry this maestro now....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunny Barali
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Report
Copy

Engine

Address:Loni ghaIabad up2011102

Meri splender bike Ka 2/3 gear gharab ho Gaya hai ha jis karn bike ke engine me kaam hoga aur engine warranty me me hai bike ko abhi 11 month hi hua hai lakin ab ye hero wale 3000 Riley mang rage hai hero splender bike me Kisi BHI people's ko Lene ke liye nehi khahunga bike Ka engine 11 month me hi gulne ke liye tayar ho Gaya hai...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chinnikrishna nindra
Aug 24, 2021
Report
Copy

Service

No response from service staff, high level and not focusing on customer complaints.just doing oil change and water wash.no satisfaction for customers.prudhvi hero showroom, Tirupati....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Ajmal2
Aug 23, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Report
Copy

Servicing denied

Address:At-Nabtoliya po+ ps- pandaul dist Madhubani Bihar 847234

Dear sir

I ajmal Faraz purchased glamour two wheeler North Bihar dealership march 2021.
I have to go service center north bihar akharaghat service boy mr ranjeet denied service due to excess km but only five months fifth service due 460 days. Why denied.
Already third service denied expired km but due to covid lockdown all sectors in bihar why so mr ranjeet denied my bike service.

So kindly look...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Khan rehan 123
Aug 23, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Report
Copy

Splendor plus black and accent bike missing problem

Address:544ga/409/1 almas bagh balaganj

Iam buying splender plus 3 to 4 months bike has no problem but slowly slowly bike has problem with acceleration I am accelerate a bike and then missing then i go company i am complaint but your technision has no response then i go again and again but no solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chhaviji
Aug 23, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Report
Copy

Fault in engine super splendor

Address:Jindal power ltd tamnar. Hostal 4 room no 24 at post tamnar 496107

Mene new bike super splender 20.07.21 ko li hai mager 999 KM Mai hi engine se oil lickeg ho raha hai jiski photo maine sanu auto agency bheji hai mager koi jawab nahi aaya kripya mere bike ko change kare...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Avitesh Singh
Aug 21, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Report
Copy

Bad Service

Address:9, Mayapuri Rd, Industrial Area, Mayapuri Industrial Area Phase II, Mayapuri, New Delhi, Delhi 110064

Dear Sir

I buy a Scooty[protected]Maestro-edge 110cc) from Hero Motorcorp. and i regular Service my Scooty Between 2-3 Month.

So, my scooty went to service and and i got service from Singla Automobiles from Date[protected] and my bill is 2019/-.

Next Day Morning
I was returning home after stealing my elder brother from the New Delhi railway station and my scooty Broke Down.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy