Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Feb 11, 2026
Complaints 6267
Resolved
257
Unresolved
6010
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pramod pal shahpur
Aug 16, 2021
Report
Copy

Address: Delhi road moradabad jawahar motor

Insurance coust take extra charge
Hero MotoCorp customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pramod pal shahpur
    Aug 16, 2021
    Report
    Copy

    Address: Jawahar motor delhi road moradabad

    Payment difference in insurance policy
    Hero MotoCorp customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Captured Moments
      Aug 16, 2021
      Report
      Copy

      Address: BAHIR SARBAMANGALA PARA, Burdwan

      My name is SK kutbuddin Mohammad
      My MOB number -+91 [protected]/[protected] I work at L&T Finance (Burdwan)
      Kusumgram Khan Automobiles (Hero) + Bharat Automobiles (YEMAHA) The One showroom. Pin CODE = 713422
      There is a hero sales director named 'Rintu'.
      The day he insulted me and died on the street[protected]
      I was insulted as a thief, and that day he threatened to kill me and insulted me with bad language and even started throwing me in the street. In front of everyone and in front of the customer
      As a result of killing me
      I lost my headphones and lost a customer's EMI AMOUNT
      I had to go to the nearest medical hospital and my body was very bad
      I have been in contact with you for the last 1 year, but it did not work. Instead, I was insulted. I just hope for a fair trial. Is this what I want?
      So, sir, I want a fair trial for my appeal
      I have been in front of the showroom and in the mail since that day. I have contacted him on Twitter and Facebook more than once. I said yes and I was given the complaint number many times, but no one from you forgot to contact me and the trial has not started. For the last one year you have not had time to try this heinous crime, and I and my family and friends all knew that it was an insult to be brought to justice. Thank you for that.
      I am deeply saddened by this improper behaviour of such a reputed company. To get harassed for nothing has removed my belief from your hero family relation services.
      Therefore, it is a humble request to your services to please attend to my issue as soon as possible, to make me relieved from this unwanted issue.
      I am hereby attesting all the proofs that your good-self will need to investigate further.
      Thank you.
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ajayg001
        Aug 15, 2021
        Report
        Copy

        Address: Basant vihar, Bahadurgarh

        Maine apki company par bharosa kr ke splendor plus bs 6 bike liya kuki apke bike ka add akhbaar me aata tha ki pahele se jyada mileg k saat yahi baat showroom walo ne bhi boli thi ki bahut badhiya average degi par ayesa kuch nahi hai mai THGA gaya hu apki company ki tarf se problam sol kro nahi to court jaunga
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Apologies for the inconvenience. We request you to share your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
        Ajayg001's [Complaint's author] reply, Aug 30, 2021
        My contect no is 7015325217. HR 13 R 8321. dealer is SATVIK HERO. MY BIKE AVERAGE IS VERY LOW. 2 LEATER PETROL IN 60 K.M. VERY BAD AVERAGE. PLZ SOL MY BIKE PROBLAM
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          CA Lakshmi Kant Rai
          Aug 15, 2021
          Report
          Copy

          Address: LALJI TOLA, NEAR DEVI ASHTHAN , BEHIND CDA BUILDING

          I have purchased glamour BS6 FI in Feb 2021, and there is problem from beginning that, when I left it in sun even only for 15 minutes, then it will not start easily. It will start after one hour automatically, I have afraid from this bike, it is worst experience of bike in my life.
          Bike is not good. I would like to hero motocorp to replace this bike or resolve the problem.
          When I complaint about this problem in service centre they refuse to accept this problem, and fail to resolve the issue.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

          Regards,
          Team Hero MotoCorp
          I have also glamour BS6 & regularly facing issue but after several visits they have not any solution. This bike come with manufacturing defects & failure to resolve such issue.
          They didn, t serious about their complaint just move to consumer court and file complaint through "edaakhil.nic.in".
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            trush121185
            Aug 15, 2021
            Report
            Copy

            I buy a new byke on 06/07/2021 ... Now only 1.5 months life...
            FUEL PIPE OF Super splendor Bs6 MODEL IS BROKEN AUTOMATICALLY ON ROAD... NOT AVAILABLE IN ALL NEAREST SHOWROOM... SO MY BYKE IS NOT START WITHOUT THIS...

            I WANT TO CHANGE THIS PART VERY EARLY AND FREE OF COST COZ UNDER WARRANTY...
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the unpleasant experience. Kindly share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rakesh Nirmalkar
              Aug 15, 2021
              Report
              Copy

              Address: Word no. 04 Shiv chowk pachri ghat korba

              Sir maine 2 saal pahele passion pro 110 bs 4 bike kharida tha or Sir mera gadi kewal 10500 km chala hai. Mere gadi men training chain kharab ho gaya.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We are sorry to hear that. Kindly share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com to help you further.

              Regards,
              Team Hero MotoCorp
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Neetu mahawar1003
                Aug 15, 2021
                Report
                Copy

                Address: vpo-khandeep, teh-wazirpur dist-sawai Madhopur

                Sir mene hero ki Passion Pro B6 bike kharidi aur kharidi hai tab se uska i3s work nhi krta ab meri gadi 6500 km chal chuki hai 3 service bhi ho chuki kai bai beech beech me bhi service center ja chuka but wo sahi karke nhi de rahe bar bar me bahana mar dete hai
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
                I have also glamour BS6 & regularly facing issue but after several visits they have not any solution. This bike come with manufacturing defects & failure to resolve such issue.
                They didn, t serious about their complaint just move to consumer court and file complaint through "edaakhil.nic.in".
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  manish kankaria
                  Aug 14, 2021
                  Report
                  Copy

                  Address: C/O MANISH TEXTILES, 02, SINDHI COLONY

                  Purchase super splendor date[protected] from ganesh automobiles, sumerpur distt. Pali marwar (rajasthan ) bill no 10259bj9s2558 hamne is gadi mai gurantee mai aapke sarvice centre se 2 bar battry change karwa li hai lekin abhi 3rd time battry kharab ho gayi hai aur wo change nahi kar rahe hai aur bol rahe hai ki battery ki gurantee period end ho gaya hai ab change nahi hogi ...Lekin aapke vehilce mai technical fault ke karan battery charge hi nahi ho rahi thi is karan se wo bar bar kharab ho rahi thi isme aapki compny ka fault hai isliye hame new batry change karke dilaye
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

                  Regards,
                  Team Hero MotoCorp
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    poabbi
                    Aug 14, 2021
                    Report
                    Copy

                    SIR/MADAM
                    With great anger I am complaining about the bad happening with me
                    on 13.08.2021 at 12.30 p.m. i went to HERO SERVICE, R.M .MOTORS, OPPSOITE TO PVP HALL, VIJAYAWADA, ANDHRAPRADESH.
                    my problem was to change the accelerator wire and they told it will take 2 hours and advice me to come after lunch i.e 3.00 p.m. and there are telling that it is very difficult task and it takes lot of time.
                    then i went on next day i.e. 14/08/2021 at 12.00 P.M and initially they told that it is lunch time u come after 2.00 P.M and they wasted waste half hour and gave great advice to come after lunch after they generation of job card estimate in mean time other customer came and was complain that his bike was kept with them 20 days without any right information
                    what is this all sir,
                    that's why we go for outside mechanics where they do the job and give good respect and concern for our problem
                    very bad service and very rude behavior
                    they have very less patience
                    first you tell and u order how to respect customers
                    i will never go to this worst service center
                    all are very rude and reckless fellows
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We never intend to let you down! We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      PralayAdhikary
                      Aug 14, 2021
                      Report
                      Copy

                      Address: Midnapore west Bengal

                      I purchased a Glamour bike bs6 model last of march 2021, but unfortunately already six times I attend my nearest showroom due to indicator problem, problem of motor pump in fuel tank etc., I am now very very shocked to buy this bike
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Sir I am not a reach man, purchased this with having financial crisis, Pls suggest me if you have any alternative way, if you change this with another new bike then I will be pleased
                      Dear Sir,

                      Apologies for the unpleasant experience. Please share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
                      I have also glamour BS6 & regularly facing issue but after several visits they have not any solution. This bike come with manufacturing defects & failure to resolve such issue.
                      They didn, t serious about their complaint just move to consumer court and file complaint through "edaakhil.nic.in".
                      Helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rathinam.p
                        Aug 14, 2021
                        Report
                        Copy

                        Address: Tuticorin

                        I have given my accident vehicle on[protected] but still now they are waiting for spares and parts .every time we go and visit the company but still they said not receive the spares, insurance amount also not credit because of lagging so kindly give my vehicle as early as possible.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We are sorry for the inconvenience caused. We request you to share your Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                        Regards,
                        Team Hero MotoCorp
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          MontuPatel111
                          from Ahmedabad, Gujarat
                          Aug 14, 2021
                          Report
                          Copy

                          I bought new bike before 6 months. I hardly used it 1874 km till now. My bike automatically stop working. While i show it near authorised service center they told me something wrong in wiring. I just asked one question to HERO MOTOCORP, Do you delivered your vehicle with proper quality testing or not? IF yes i would like to cross check with my bike. I request you kindly provide me proper answer soon. You can reach me +[protected]
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Deep Roushan
                            Aug 13, 2021
                            Report
                            Copy

                            Address: Delta 1

                            My was new
                            I have facing the issue back to back my bike registration number is UP16CV2026
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                            Regards,
                            Team Hero MotoCorp
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Deep Roushan
                              Aug 13, 2021
                              Report
                              Copy

                              Address: Delta 1 greater noida

                              I have facing the issue back to back
                              Soo pathetic service
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dilip12911
                                Aug 13, 2021
                                Report
                                Copy

                                Address: Kailash nagar, street no.2, jasdan -360050

                                I was purchased a new hero pleasure plus.
                                It was only driven 600km.
                                There are lots of engine vibrations coming.
                                I was complaining to service center for this fault.
                                But they are unable to solve this problems.
                                Then say this fault is company defact.
                                I was spending 72000rs in scooter.
                                And not happy.
                                Please help me
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                My bike number is GJ03LQ8121
                                Dear Sir,

                                We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kaliraj1990
                                  Aug 13, 2021
                                  Report
                                  Copy

                                  Address: Vijay Automobiles 166/15 madurai main road kuthukkalvalasai, tenkasi, tamilnadu-627811

                                  I have recently purchased Hero splender+in 21/7/2021 my vehicle number TN 76AR 4971 only one month not to completed but 3services attend for the reason of engine oil leakage not rectify I'm so much stress to bought the vechicle pls rectify my problem
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Apologies for the unpleasant experience. With respect to your complaint[protected] raised via dealer is in the process and it will be resolved at the earliest.

                                  Regards,
                                  Team Hero MotoCorp
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    krishan@69669
                                    Aug 13, 2021
                                    Report
                                    Copy

                                    Address: HOUSENO 20/124 NEAR SAINI SABHA MOHALLA JANDWALA

                                    Hero duet ki gair box me garari set kharab hai mein sirsa hero agency me kai chakkar lga raha hu but abhi tak part availble nahi karwaya gya aur unhone saag mna kar diya ki hamari company ke pass yah part nahi hai . Agar compnay me hi part nahi hoga to kaha par hoga . Is kami ki wajah se meri scooty aaj ek mahine se ghar parkhadi hai .
                                    Thanx
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) to help us on app.[protected]@heromotocorp.com in resolving your issue.

                                    Regards,
                                    Team Hero MotoCorp
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      bhupiweizmann
                                      Aug 13, 2021
                                      Report
                                      Copy

                                      Address: Unnao

                                      I have received daily invoice massage in my mobile.some of your delar in unnao district name Vishal moters.i have already talk to this delar. But they are very disgusting behaviour.massage are given below.
                                      Dear Customer, Your HGP Order[protected]PSAO[protected], dated 13/08/2021 has been invoiced Rs.8871.12. -HMCL -VISHAL MOTORS -HMCL.
                                      So I am requesting you kindly remove my mobile No.to this agency.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Aug 13, 2021
                                      Updated by bhupiweizmann
                                      I have received daily invoice massage in my mobile.some of your delar in unnao district name Vishal moters.i have already talk to this delar. But they are very disgusting behaviour.massage are given below.
                                      Dear Customer, Your HGP Order[protected]PSAO[protected], dated 13/08/2021 has been invoiced Rs.8871.12. -HMCL -VISHAL MOTORS -HMCL.
                                      So I am requesting you kindly remove my mobile No.to this agency.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Johnpranesh
                                        Aug 13, 2021
                                        Report
                                        Copy

                                        Refund for the booking amount

                                        Hi
                                        Ive paid 1000 for booking for two wheeler and cancelled the booking on the same day and showroom hasnt returned the money back i am an working individual and i paid them through UPI when i called them to get the amount back they are asking me to come to showroom and they are saying that the full amount cant be refunded for a matter of fact i know that the money show be refunded back by same method paid, i would like my money bak...
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy