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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
Complaints 6267
Resolved
257
Unresolved
6010
Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 58

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A
Ashish Gadpayle
Aug 9, 2021
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Address: Gondia

3 Din pahle Dale metre cable working nahin kar raha hai ab show room mein le ja kar diya to do ghante bad gadi Liye Uske bad 3 ghante ka time Diye aur paise bhi lagenge bol rahe 200 rupaye yah Kaisi service hai
Hero MotoCorp customer support has been notified about the posted complaint.
Aug 09, 2021
Updated by Ashish Gadpayle 3 Din pahle Dale metre cable working nahin kar raha hai ab show room mein le ja kar diya to do ghante bad gadi Liye Uske bad 3 ghante ka time Diye aur paise bhi lagenge bol rahe 200 rupaye yah Kaisi service hai
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Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer Details for our team to assist you.

Regards,
Team Hero MotoCorp
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    S
    Sadakat Siddiqui
    from Noida, Uttar Pradesh
    Aug 9, 2021
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    Disappointed with the new hf hero deluxe bike in eight months from the day start problem such as
    Fuel gadge.
    Fuel tank
    Cluch
    Self start
    Battery
    Not accepted with the reputed company u
    Hero MotoCorp customer support has been notified about the posted complaint.
    View replies
    Dear Sir,

    We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details to help us on app.[protected]@heromotocorp.com in resolving your issue.

    Regards,
    Team Hero MotoCorp
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      S
      Savio7
      Aug 9, 2021
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      Address: Goltim - Divar, Goa

      I Savio Desouza, owning a Hero Extreme 200S which I had purchased in the month of January 2021 from Porvorim-Goa with help of Hero Finance loan. Since the day one I never got proper clear information from your sales team regarding processing fees and interest rate which was informed me later and so on...

      And then my second instalment was bounced that also cause of sign not matching. Your kind staff had 02 months to check my signature with the bank or inform me to check to a avoid this return, which they failed to do so and now cause of their negligence my CIBIL score will spoil.

      I'm sorry to say that your staff is just behind completing their target and least bothered of customers CIBIL, nobody cares...

      I want to close the loan, kindly guide me.
      Hero MotoCorp customer support has been notified about the posted complaint.
      View replies
      Dear Sir,

      We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number, Dealer Details, and Bike Model Name with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        A
        Ashish 9633
        Aug 9, 2021
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        Address: chardra hero1/13/196 civil line faizabad c/o kumarganj .....ayodhya-uttar pradesh -224001

        I have brought hf deluxe motor bike m/s asia motors . thats can not provide back breck rod and used local part of chain sprocket. Main dealer chardra hero1/13/196 civil line faizabad c/o kumarganj ...ayodhya-uttar pradesh -224001 who work with the name of m/s asia motors kumarganj ayodhya224229.
        Hero MotoCorp customer support has been notified about the posted complaint.
        View replies
        Dear Sir,

        We want to make sure this is taken care of! We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
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          D
          Dt Hemalakshmi Sekar
          Aug 8, 2021
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          Resolved

          Address: Madurai, Tamilnadu

          I have Purchased Hero Pleasure+ 1year above, for past 3 months petrol is leaking from the carburetor through Airfilter, till now it is not rectified please look into it, very worst service center
          Aug 8, 2021
          Complaint marked as Resolved 
          Hero MotoCorp customer support has been notified about the posted complaint.
          Aug 08, 2021
          Updated by Dt Hemalakshmi Sekar           It is not resolved
          View replies
          Dear Sir,

          We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

          Regards,
          Team Hero MotoCorp
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            D
            [email protected]
            Aug 8, 2021
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            Address: Tirupati sir Gopal hero service center reniginta road

            Fast free service aim infomd oil leakage not solved in oil leakage
            30km long bike ranning oil leakage
            Hero MotoCorp customer support has been notified about the posted complaint.
            View replies
            Dear Sir,

            We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              V
              Veer Patil
              Aug 7, 2021
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              Address: Hadapsar Pune

              I have submitted bike for servicing before 1 month but due to some part shortage service center still not provide bike it's a huge problem and it's not possible to part availability problem facing since 1 month

              I have facing problems to travelling in covid 19 situation how can manage all things.

              Also my bike is under warranty of 5 year but service centre charge for engine work then what benefits of warranty.

              Location of service center - Lakshya Showroom Swargate Pune
              Hero MotoCorp customer support has been notified about the posted complaint.
              Aug 07, 2021
              Updated by Veer Patil               I have submitted bike for servicing before 1 month but due to some part shortage service center still not provide bike it's a huge problem and it's not possible to part availability problem facing since 1 month

              I have facing problems to travelling in covid 19 situation how can manage all things.

              Also my bike is under warranty of 5 year but service centre charge for engine work then what benefits of warranty.

              View replies
              Dear Sir,

              We are sorry to hear that. We have noted your complaint[protected]. We will get back to you shortly.

              Regards,
              Team Hero MotoCorp
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                M
                Monish99
                Aug 7, 2021
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                Address: SRI BALAJI AGENCIES...75,Saroja Complex, Udayarpalayam, Thammapatti..636 113

                They could not provide good service...My bike didn't start in self mode...so, I went Sri Balaji agencies located in Thammapatti of Salem District Tamil Nadu...They told that I want to change the magnet...I accepted to change it...but, After we change the magnet in engine, my bike gave some unnecessary noise...but, they could not give crt information for me... After I went to ask them...they could gave correct response for me...then they told that you want to change the coil of the engine...
                I accepted to change it...
                But they told that we will return your bike in two days...
                Already the bike in service centre for 2 days...
                I could not satisfied their service and caring of customer...
                I daily go work my bike... during this Corona period there are enough buses not available...how I will go to my work daily...
                The worst experience in my bike service...
                Hero MotoCorp customer support has been notified about the posted complaint.
                View replies
                Dear Sir,

                Apologies for the inconvenience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  S
                  Shashi4321
                  Aug 7, 2021
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                  Address: SHASHI PRAKASH VERMA, BARI TOLA BUXAR BIHAR 802101. MOB NO. 9085768611, 7976929608

                  I have been given used and non sealed battery as warranty replacement of my existing battery which had become dead. The salesman at ARTI AUTOMOBILE MAHADEVGANJ SONBARSA BUXAR replied that there is no seal packed battery being supplied as warranty replacement. The above statement of Hero Motocorp representative is not at all expected from a reputed brand of Hero. Please do the needful in this regard. My contact details are- [protected], [protected]
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir,

                  We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
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                    V
                    Vinod Khandari
                    Aug 7, 2021
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                    Address: B-14 keshav nagar delhi 110036

                    Dear Team

                    My Bike no is DL1SSA3853.

                    I am not happy with ur service last month you have charged 2400 Rs. Of my bike service but service is very very poor.
                    Please resolve my problem.

                    [protected]
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir,

                    We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number), and Dealer Details on app.[protected]@heromotocorp.com to help you further.

                    Regards,
                    Team Hero MotoCorp
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                      R
                      roshanthomass2271998
                      Aug 7, 2021
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                      The new Passion pro bs6 bike engine ### down when we down the gear during riding.this is unsafe.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Aug 07, 2021
                      Updated by roshanthomass2271998                       The new Passion pro bs6 bike engine shutdown when we down the gear during riding.this is unsafe
                      View replies
                      Dear Sir,

                      We regret the inconvenience caused to you. Kindly share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
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                        A
                        Abhijeet__Mishra
                        Aug 7, 2021
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                        Address: Betul mp.

                        Can't get Bike carburettor with tps sensor for super splendor old model.
                        The bike showroom give me a carburettor without tps sensor who doesn't suitable for my bike.and thay aren't replacing bike carburettor. So what can I do ...???
                        (i showed my bike to a showroom mechanic, they said the carburettor without tps sensor will work fine in your bike but after installation it not working properly and they are not replacing.)
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir,

                        We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number, Dealer Details, VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                        Regards,
                        Team Hero MotoCorp
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                          N
                          Narenderrathi
                          Aug 6, 2021
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                          Address: Sampla -begumpur Post- sarsawa distt - Saharanpur

                          My new bike spalnder Plus bs 6 ingen sore problem is it first service at centenive at note butter cluction for deler bagwan moter Delhi road Saharanpur service center at not remove my new bike ingen problam and bike pickup
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
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                            F
                            Fajnur Ali
                            Aug 6, 2021
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                            Address: GANESH KUWARI

                            I buy a bike and I pay down payment but dealer authority and finance executive mismatch with my down payment
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            View replies
                            Dear Sir,

                            We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number, Dealer Details, and Bike model name to help us on app.[protected]@heromotocorp.com in resolving your issue.

                            Regards,
                            Team Hero MotoCorp
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                              V
                              Vikash kamboj Kamboj
                              Aug 6, 2021
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                              Address: Vill. Choura khalsa po. Dabkoli kalan karnal haryana

                              Sir my bike no HR05BD5606 I have 6 time visit in nirmal mortar Karnal but not solve my bike engine problam pl solve my complete it, s not solve I have gone consumer Cort
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir,

                              We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.

                              Regards,
                              Team Hero MotoCorp
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                                A
                                Abhishek Malik 12
                                Aug 6, 2021
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                                After my service of scooty..it is making too much noise which is not fixed by service centre.. Everytime i complain about this issue..but it never gets resolved...
                                The showroom name is hero shiv shakti motors.. situated in meerut..250001
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir,

                                We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
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                                  B
                                  boopathi.dhruv
                                  Aug 6, 2021
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                                  Address: SS Motors, Covai Road, Kangayam-638 701 Tiruppur District.Tamilnadu

                                  I purchased Splendor Plus BS6 (Black). recently i put in service on 29.7.2021. Not properly service in this showroom. very very worst service.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir,

                                  Sorry that we gave you a reason to be upset with us. Please share the Mobile Number, Dealer Details, and your VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    A
                                    Angadch
                                    Aug 6, 2021
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                                    Address: Village Itaura Post Khiriya Distt Mau 275101

                                    Self is getting spoiled again and again and agency people say that it is not guaranteed
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Sir,

                                    Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      J
                                      Jithinjohn_
                                      Aug 6, 2021
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                                      Address: Hero motor

                                      Hero Splendor iSmart 110, the bike have full engine complaints, I was repared the engine 2times, it will have complaint know, in the showroom not have any parts to repair the bike, I am losing my money to this bike
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      View replies
                                      Self is getting spoiled again and again and agency people say that it is not guaranteed
                                      Reply
                                      Dear Sir,

                                      We can totally feel your disappointment. Kindly help us with your Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com & we shall give our best to resolve this issue.

                                      Regards,
                                      Team Hero MotoCorp
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                                        R
                                        Rahul H Gayakwad
                                        Aug 6, 2021
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                                        Address: At Post Kutasa Ta.Akot Dist Akola

                                        Respected Sir,
                                        I have been your customer for the last several years. I have 3 hero bikes. Hero Hunk's Front disc is damaged. For this, I requested a part of my car to Shetkari Motors, which is working under you, on 02.08.2021, but they did not have that part available with us. Having said that, I asked them to make the parts available to me. From that day till today they have not made that part available to me and if asked they do not respond properly at that time.
                                        However, you are kindly requested to take appropriate action. Thanking You !
                                        Your Customer .
                                        Rahul Gayakwad
                                        Mo.[protected]
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Sir,

                                        We extremely regret the inconvenience caused to you. Kindly share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com to help you further.

                                        Regards,
                                        Team Hero MotoCorp
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