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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
Complaints 6264
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Hero MotoCorp reviews & complaints page 58

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A
Ashish 9633
Aug 9, 2021
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Address: chardra hero1/13/196 civil line faizabad c/o kumarganj .....ayodhya-uttar pradesh -224001

I have brought hf deluxe motor bike m/s asia motors . thats can not provide back breck rod and used local part of chain sprocket. Main dealer chardra hero1/13/196 civil line faizabad c/o kumarganj ...ayodhya-uttar pradesh -224001 who work with the name of m/s asia motors kumarganj ayodhya224229.
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We want to make sure this is taken care of! We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
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    Dt Hemalakshmi Sekar
    Aug 8, 2021
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    Address: Madurai, Tamilnadu

    I have Purchased Hero Pleasure+ 1year above, for past 3 months petrol is leaking from the carburetor through Airfilter, till now it is not rectified please look into it, very worst service center
    +1 photos
    Aug 8, 2021
    Complaint marked as Resolved 
    Hero MotoCorp customer support has been notified about the posted complaint.
    Aug 08, 2021
    Updated by Dt Hemalakshmi Sekar
    It is not resolved
    Dear Sir,

    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

    Regards,
    Team Hero MotoCorp
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      D
      Report
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      Address: Tirupati sir Gopal hero service center reniginta road

      Fast free service aim infomd oil leakage not solved in oil leakage
      30km long bike ranning oil leakage
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        V
        Veer Patil
        Aug 7, 2021
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        Address: Hadapsar Pune

        I have submitted bike for servicing before 1 month but due to some part shortage service center still not provide bike it's a huge problem and it's not possible to part availability problem facing since 1 month

        I have facing problems to travelling in covid 19 situation how can manage all things.

        Also my bike is under warranty of 5 year but service centre charge for engine work then what benefits of warranty.

        Location of service center - Lakshya Showroom Swargate Pune
        +1 photos
        Hero MotoCorp customer support has been notified about the posted complaint.
        Aug 07, 2021
        Updated by Veer Patil
        I have submitted bike for servicing before 1 month but due to some part shortage service center still not provide bike it's a huge problem and it's not possible to part availability problem facing since 1 month

        I have facing problems to travelling in covid 19 situation how can manage all things.

        Also my bike is under warranty of 5 year but service centre charge for engine work then what benefits of warranty.

        Dear Sir,

        We are sorry to hear that. We have noted your complaint[protected]. We will get back to you shortly.

        Regards,
        Team Hero MotoCorp
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          M
          Monish99
          Aug 7, 2021
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          Address: SRI BALAJI AGENCIES...75,Saroja Complex, Udayarpalayam, Thammapatti..636 113

          They could not provide good service...My bike didn't start in self mode...so, I went Sri Balaji agencies located in Thammapatti of Salem District Tamil Nadu...They told that I want to change the magnet...I accepted to change it...but, After we change the magnet in engine, my bike gave some unnecessary noise...but, they could not give crt information for me... After I went to ask them...they could gave correct response for me...then they told that you want to change the coil of the engine...
          I accepted to change it...
          But they told that we will return your bike in two days...
          Already the bike in service centre for 2 days...
          I could not satisfied their service and caring of customer...
          I daily go work my bike... during this Corona period there are enough buses not available...how I will go to my work daily...
          The worst experience in my bike service...
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Apologies for the inconvenience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
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            S
            Shashi4321
            Aug 7, 2021
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            Address: SHASHI PRAKASH VERMA, BARI TOLA BUXAR BIHAR 802101. MOB NO. 9085768611, 7976929608

            I have been given used and non sealed battery as warranty replacement of my existing battery which had become dead. The salesman at ARTI AUTOMOBILE MAHADEVGANJ SONBARSA BUXAR replied that there is no seal packed battery being supplied as warranty replacement. The above statement of Hero Motocorp representative is not at all expected from a reputed brand of Hero. Please do the needful in this regard. My contact details are- [protected], [protected]
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              V
              Vinod Khandari
              Aug 7, 2021
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              Address: B-14 keshav nagar delhi 110036

              Dear Team

              My Bike no is DL1SSA3853.

              I am not happy with ur service last month you have charged 2400 Rs. Of my bike service but service is very very poor.
              Please resolve my problem.

              [protected]
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number), and Dealer Details on app.[protected]@heromotocorp.com to help you further.

              Regards,
              Team Hero MotoCorp
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                R
                roshanthomass2271998
                Aug 7, 2021
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                The new Passion pro bs6 bike engine ### down when we down the gear during riding.this is unsafe.
                Hero MotoCorp customer support has been notified about the posted complaint.
                Aug 07, 2021
                Updated by roshanthomass2271998
                The new Passion pro bs6 bike engine shutdown when we down the gear during riding.this is unsafe
                Dear Sir,

                We regret the inconvenience caused to you. Kindly share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com to help you further.

                Regards,
                Team Hero MotoCorp
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                  A
                  Abhijeet__Mishra
                  Aug 7, 2021
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                  Address: Betul mp.

                  Can't get Bike carburettor with tps sensor for super splendor old model.
                  The bike showroom give me a carburettor without tps sensor who doesn't suitable for my bike.and thay aren't replacing bike carburettor. So what can I do ...???
                  (i showed my bike to a showroom mechanic, they said the carburettor without tps sensor will work fine in your bike but after installation it not working properly and they are not replacing.)
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number, Dealer Details, VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
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                    N
                    Narenderrathi
                    Aug 6, 2021
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                    Address: Sampla -begumpur Post- sarsawa distt - Saharanpur

                    My new bike spalnder Plus bs 6 ingen sore problem is it first service at centenive at note butter cluction for deler bagwan moter Delhi road Saharanpur service center at not remove my new bike ingen problam and bike pickup
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
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                      F
                      Fajnur Ali
                      Aug 6, 2021
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                      Address: GANESH KUWARI

                      I buy a bike and I pay down payment but dealer authority and finance executive mismatch with my down payment
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number, Dealer Details, and Bike model name to help us on app.[protected]@heromotocorp.com in resolving your issue.

                      Regards,
                      Team Hero MotoCorp
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                        V
                        Vikash kamboj Kamboj
                        Aug 6, 2021
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                        Address: Vill. Choura khalsa po. Dabkoli kalan karnal haryana

                        Sir my bike no HR05BD5606 I have 6 time visit in nirmal mortar Karnal but not solve my bike engine problam pl solve my complete it, s not solve I have gone consumer Cort
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.

                        Regards,
                        Team Hero MotoCorp
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                          A
                          Abhishek Malik 12
                          Aug 6, 2021
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                          After my service of scooty..it is making too much noise which is not fixed by service centre.. Everytime i complain about this issue..but it never gets resolved...
                          The showroom name is hero shiv shakti motors.. situated in meerut..250001
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            B
                            boopathi.dhruv
                            Aug 6, 2021
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                            Address: SS Motors, Covai Road, Kangayam-638 701 Tiruppur District.Tamilnadu

                            I purchased Splendor Plus BS6 (Black). recently i put in service on 29.7.2021. Not properly service in this showroom. very very worst service.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Sorry that we gave you a reason to be upset with us. Please share the Mobile Number, Dealer Details, and your VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
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                              A
                              Angadch
                              Aug 6, 2021
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                              Address: Village Itaura Post Khiriya Distt Mau 275101

                              Self is getting spoiled again and again and agency people say that it is not guaranteed
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
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                                J
                                Jithinjohn_
                                Aug 6, 2021
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                                Address: Hero motor

                                Hero Splendor iSmart 110, the bike have full engine complaints, I was repared the engine 2times, it will have complaint know, in the showroom not have any parts to repair the bike, I am losing my money to this bike
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Self is getting spoiled again and again and agency people say that it is not guaranteed
                                Dear Sir,

                                We can totally feel your disappointment. Kindly help us with your Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com & we shall give our best to resolve this issue.

                                Regards,
                                Team Hero MotoCorp
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                                  R
                                  Rahul H Gayakwad
                                  Aug 6, 2021
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                                  Address: At Post Kutasa Ta.Akot Dist Akola

                                  Respected Sir,
                                  I have been your customer for the last several years. I have 3 hero bikes. Hero Hunk's Front disc is damaged. For this, I requested a part of my car to Shetkari Motors, which is working under you, on 02.08.2021, but they did not have that part available with us. Having said that, I asked them to make the parts available to me. From that day till today they have not made that part available to me and if asked they do not respond properly at that time.
                                  However, you are kindly requested to take appropriate action. Thanking You !
                                  Your Customer .
                                  Rahul Gayakwad
                                  Mo.[protected]
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We extremely regret the inconvenience caused to you. Kindly share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    Kushal Mahanta
                                    Aug 6, 2021
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                                    Hi, today I just had come to my near by hero showroom for my bike 1st servicing at Raja motors Sodepur . When I am asking for bike washing and polishing they said it's not possible due to the limit staff, how ever at the time of purchase they did not negotiate a single rupee and most shoking part is now they are directly denied that today your bike servicing is not possible so come tomorrow we will give it to you .
                                    My serial number is 10 but they said they can only provide the services till number 7 .
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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                                      B
                                      Babujib
                                      Aug 6, 2021
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                                      Address: Majestic motors, Mayiladuthurai.

                                      I bought Hero bike model number: splendor+BS6-I3S DRS, from Majestic dealer in Mayiladuthurai.After there months, the battery is not working condition. I met the dealer about the situation, they removed the battery from my bike and sent to the company 25 days ago. But till now, there is no response from their sides.so please look into the issues and solve the problem shortly.
                                      This is for your kind perusal.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Aug 06, 2021
                                      Updated by Babujib
                                      I bought Hero bike model number: splendor+BS6-I3S DRS, from Majestic dealer in Mayiladuthurai.After there months, the battery is not working condition. I met the dealer about the situation, they removed the battery from my bike and sent to the company 25 days ago. But till now, there is no response from their sides.so please look into the issues and solve the problem shortly.
                                      This is for your kind perusal.
                                      Dear Sir,

                                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                      Regards,
                                      Team Hero MotoCorp
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                                        Puunu
                                        Aug 6, 2021
                                        Resolved
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                                        Resolved

                                        Address: Orai, Distt. Jalaun.(U.P.)

                                        I had purchased splendor plus self start on dated 14.08.2018 from Suryanshu Automobiles Orai distt. Jalaun (U.P.) The registration no of my bike is UP92Z5138. After 04 to 05 months of purchase I got a problem in bike regarding self start. I had complaint lots of time on my servicing days about starting problem in the morning specialy. But Suryanshu service centre not taken it seriously. They always told me that now it is all right and there is no problem in self start. After two more complaints in servicing they told me that your battery is damaged and it is to be changed. After my argument they changed my battery in warranty period with new one. But after few months the same problem occurred again. Again I had complaint that again my bike is not being start with self. I often start it by kick. But my complain was not taken seriously.
                                        When in second last service and in last service on dated 16.07.2021 I complain for self start they said again that your battery is damaged and you have purchase new battery.
                                        I want know how it is possible that within less than 02 years my 02 new batteries are damaged. It is not believable because other bikes older than me are using same battery which was fitted at the time of purchase and I used 02 new batteries.
                                        I feel that they are not checking my bike seriously. They never check self button or charging motor of my bike. It is might be possible that my battery is not being charged properly in running position. Their behavior is also not very good.
                                        I request you to please take this complaint seriously and make sure to solve my problem as early as possible otherwise I have to move for complaint to other higher level.
                                        Thanking you
                                        Pradeep Kumar Srivastava
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        Regarding my complaint no action has been taken from Suryanshu Automobile Orai till date.it Problem of my bike not resolved yet. Neither mail nor phone I have received.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                        Regards,
                                        Team Hero MotoCorp
                                        I have purchased hero passion pro bs6 for last year July 1st.. last four months I have starting trouble issue faced... I was informed service center (ARR MOTORS, NELLIKUPPAM - 607 105)no use... This issue informed to service center 3 service done by us no improvement.
                                        My cash only waste... many times more stress due to this issue.. My bike number TN 31 CV 2471.
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