Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Dec 12, 2025
Complaints 6264
Resolved
257
Unresolved
6007
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 61

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Muhammad Nadarshan
Jul 29, 2021
Report
Copy

Address: Travancore Kottarakkara Road, Kilimanoor, Trivandrum, Kerala

Sir,

I have booked a Hero Splendor Black varient from Travancore Kottarakkara Road, Kilimanoor, Trivandrum, Kerala branch of Hero on 30/06/2021 and Paid 24000 rupees as initial payment. When i book the vehicle your team said that only 83000 rs is the on road price which would have to pay from my side. So, I booked the vehicle on EMI basis for 2yrs. After receiving the vehicle (20/07/2021) Hero FinCorp App reveals different amount than they said before, so When I contacted to the showroom they says higher amount as service charge that is above 6000rs, on road price is 85000rs and offered 2000 rs as cash in my hand for correcting their mistake. Also App shows EMI amount 3576 rs, Loan amount 68646 rs and outstanding EMI Loan amount is 85824 rs. They charged around 10000 above cost. how can it is possible sir?. When I go to the showroom they behaved arrogantly. Sir please take necessary action against the showroom and rectify my vehicle loan amount outstanding.

Supporting documents are attached to it, please find attachments.

Respectfully,

Ajmal N
Ajmal Manzil
Thalavarampu
Mancode P O
Chithara
Kollam 691559
Ph-[protected]
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mandir Rana
    Jul 29, 2021
    Report
    Copy

    Address: M. S Rana VPO NANGAL KHURD VIA TAHLIWAL DISTRICT UNA HP

    Four five days back I approached your Tahliwal branch and faced a very bitter experience. No owner or incharge of the agency was there. A learner mechanic was there. After some time a mechanic came and he did not attend me properly. He refused for the service with the excuse that he is not feeling well. For some part of the work he informed me of the address of some private party but when o objected for the same, he threatened me to do whatever I can. Such a undesirable response I have never imagined from the workers of a reputed firm.
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We extremely regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

    Regards,
    Team Hero MotoCorp
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Adarsh95542555
      Jul 29, 2021
      Report
      Copy

      Address: DP motors Gorakhpur

      They never do proper servicing...alway do formality...they complete my servicing with 20 min...
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We regret the trouble caused. Kindly provide your Registered Mobile Number, VIN (Vehicle identification number), and Dealer Details on app.[protected]@heromotocorp.com to help you further.

      Regards,
      Team Hero MotoCorp
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Deoraj Sharma
        Jul 29, 2021
        Report
        Copy

        Address: Dumraon

        Dear sir/ma'am, I did not get my bike registration number, even after 25 days of my purchaging of my bike Hero super splender from Geeta Auto Mobiles, Dumraon(Buxar) Bihar
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          Uchi
          Jul 29, 2021
          Report
          Copy

          Address: Upper Kandra, Hetkandra, Dhanbad jharkhand-828120

          Mai Chandni motors Kandra nazar gya servicing ke liye merav oil filter krack kr diya Or Channge v nhi kiya gya or back light v fuse kr diya bolne pr lagte h oil filter chamber nhi h

          Name -
          Chandni motors
          Add-
          Kandra bazar
          Dhanbad
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

          Regards,
          Team Hero MotoCorp
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Santoshddu
            Jul 28, 2021
            Report
            Copy

            Address: HOUSE NO 649 KAILASHPURI MUGHALSARAI CHANDAULI UP 232101

            I purchased the super splendor BSVI on 5/08/2020 from Avtar auto agency Mughalsarai District- Chandauli UP 232101.
            once there was a problem happened in the battery then it is in the warranty period After claimed I got new battery on 15/9/2020
            Again from few days I face some problem in the self that is not working after that I visited to the service where mechanic told that there is some problem in the battery then he submitted my battery on 28/07/2021 for the claim.
            I want to know till today even one year not completed but I face again and again problem in the battery.
            So please check it properly from that I don't have to go visit service center regularly as soon as possible.

            I shall be highly obliged.

            Thank you
            +1 photos
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We can totally feel your disappointment. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
            Helpful
            1 other people found this review helpful
            1 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mgsorbp
              Jul 28, 2021
              Report
              Copy

              Address: Vikas Auto Wheels Agra Road Aligarj

              Respected Sir
              Sir I the applicant am a teacher by profession .I purchased Passion pro from vikas auto and book fir it's first service on 28th of July 2021 about 10:30AM .The job card was issued electronically at 10:58 am but during at 11th number the procedure of service a familiar of mechanic come later and he directly go in service premises and he was given the serial 12th number for service.
              After than he was given more time and much value. His bike was serviced at priority and I was asked sit patientialy for service.
              Sir this kind of service is not fair and against the rule.It is monopoly of mechanics . Therefore I request to take necessary action against this illegeal nature 9f service.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

              Regards,
              Team Hero MotoCorp
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Manish@2022
                Jul 28, 2021
                Report
                Copy

                Address: Barh Rk automobile , Patna

                When I comes to service my Hero glamour bike today early 9 Am. Very Bad and delayed responses given by staffs, and workers.
                Air pressure machine for cleaning filtration not working from several months as said by, Mechanic MD shamshad, he do all works manually for, my bike,
                Total time I spent there was .3.5 Hours,
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  jerizo òoo
                  Jul 28, 2021
                  Report
                  Copy

                  Address: kunjwani jammu

                  I had a service of my bike No JK02CC 0752 a/c Mr Shammi Changotra at M/s Devika Hero Jammu before service my bike working very good but after service my bike working not properly and i am very disappointed i got starting and running problem a day before i again visit at Devika hero Workshop i tell the whole matter with staff but i got same problem.

                  Thanks with regards
                  Shammi
                  [protected]
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                  Regards,
                  Team Hero MotoCorp
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rana98
                    Jul 28, 2021
                    Report
                    Copy

                    Address: Kamrupa hero, Baihata chatiali.

                    Very negligence in service. Without any valid reason they are delaying in service registration entry. Covid protocol is not maintained. They are busy with other works while their first priority is to serve the customers problems. Very poor service.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Please accept our sincere apologies. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rajanish8787
                      Jul 27, 2021
                      Report
                      Copy

                      Address: Bharuhana mirzapur uttar pradesh

                      Sir ek agent aapke company me work krte hai aur Mera emi pura le liye aur vo gadi ka paper nhi de rhe bar bar company me bulate hai aur badtmizi krte hai aur paper nhi dete hai
                      Ek sal se vo pareshan kr rhe hai mere 2 wheeler bike ka no. UP63 AL2730 hai aur mobile no. Mera mobile no. [protected] hai sir plz Mera shayata kre
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        asgar5680
                        Jul 27, 2021
                        Report
                        Copy

                        Address: Dhaka Pachpakari

                        Mera bike ko ek sal bhi pura nahi huwa hai ki self start nahi ho raha hai agency me gaya tha to ghuma raha hai bola Jahan liya tha wahan jao yahi hero company ka kam hota hai services kahi bhi aur saman ki bat ho to Jahan liya hai wahi ye Kasia aanya hai
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                        Regards,
                        Team Hero MotoCorp
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          manumedicalagency
                          Jul 27, 2021
                          Report
                          Copy

                          Address: Manu medical agency ,ward no. 16 shiva nagar ,kathua
                          Website: [email protected]

                          Missing engine
                          [protected]
                          please repair properly
                          sangam motor cannot entertain
                          i am help less no more option
                          +1 photos
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the inconvenience caused to you. Kindly share your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                          Regards,
                          Team Hero MotoCorp
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Y
                            Yagnapyb
                            Jul 27, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Iam Yagnabalaji, from guntur. recently i buyed a HERO XTREME160R. i buyed this bike with many aspects but i am facing many problems. my bikewas facing problem of enginr cut off while running and a oil leakage from engine cylinder dont know why it waas happening. after my 2nd free service i faced this issue with in 100km of ride. I already informed to the store manager but he didnt lift my calls. Please insure my issue and give me an option on this bike.
                            Feb 15, 2024
                            Complaint marked as Resolved 
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com to help you further.

                            Regards,
                            Team Hero MotoCorp
                            Helpful
                            4 other people found this review helpful
                            4 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              NasirAliKhan
                              Jul 26, 2021
                              Report
                              Copy

                              Address: 401, OKHLA VILLAGE JAMIA NAGAR, 20, TULIP APARTMENT

                              When the Ist gear is put on the bike gets off. Most of the time bike engine getting off during IInd gear.
                              The problem could not be resolved after two many efforts even by resetting through computer system by the authorized service center in Abul Fazal Enclave, New Delhi-110025.
                              I am very much fed-up with this problem. I am regretting to purchasing this bike.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Z
                                Zishan Malik
                                Jul 26, 2021
                                Report
                                Copy

                                Address: Yuva motors faridabad

                                I am Rajesh my bike xtreem 2014 model waring ishu tha wo bike yuva motors delar hai hero bike ke 24 din se ghuma rhe hai ke part Nahi hai 4 din pehle part as gya hai wo part ki fiting Nahi kr rhe hai aur bol rhe hai Jo apko krna hai wo krlo
                                Delar ditels (Haryana Faridabad) pincod 121001
                                My contact number [protected]
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Z
                                  Zishan Malik
                                  Jul 26, 2021
                                  Report
                                  Copy

                                  Address: Yuva motors

                                  Staff mis behew
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Sir I am Rajesh from faridabad
                                  Dear Sir,

                                  We regret the unpleasant experience. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nandadeep Bhosle
                                    Jul 26, 2021
                                    Aug 17, 2023
                                    This thread was updated on Aug 17, 2023
                                    Report
                                    Copy

                                    Fuel pump issue in My Xpulse 200.

                                    Dear Team,
                                    Hero Moto Corp.

                                    Myself Nandadeep Bhosle, Own's Hero Xpluse 200 purchased in Feb 2021, I had purchased Xpluse for My daily commute to office, Ride approx 60km per day.

                                    On 12 July 2021 Monday morning, I was on My way to office & suddenly near Andheri My bike stopped. I tried to make it Self start / Kick start, But was not able to start it. So I took it to the nearest local garage on that location,...
                                    Helpful
                                    48 other people found this review helpful
                                    48 found this helpful
                                    4 Comments
                                    Report
                                    Copy
                                    L
                                    laal2
                                    Jul 26, 2021
                                    Report
                                    Copy

                                    Hello sir, My name is Rajesh Kumar Mahato .i bought a bike (super splendor Fi) on 16/04/2021 but i didn't get my number plate still now.when you provide my bike's number plate?
                                    Rajesh Kumar Mahato
                                    S/O - Subash Chandra Mahato
                                    model- super splendor Fi
                                    engine no JA07ABLGM16518
                                    Chasis no- MBLJAW175LGM13706
                                    Mobile no - [protected]
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Apologies for the unpleasant experience. Please share your Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Y
                                      Yogendra kumar saini
                                      Jul 26, 2021
                                      Report
                                      Copy

                                      Address: Suraj hero moters mandava

                                      Sir 24-07-21 ko suraj motors mandava me resale bike Gixxer RJ18 SR 5139 ki rate 15000/- me done ki gyi thi but ab 26-07-21 ko puchess karne gye to sales man bta rha hai ki owner 22000/- se niche man nhi rha hai
                                      Dealership Ase hi chalayi jati hai kya kisi ki bat pe koi dhyan tak nhi diya jata hai
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit