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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Hero MotoCorp reviews & complaints page 61

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A
Ankit67
Jul 30, 2021
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Address: G.r.hospital baroli ahir samsabad road agra

My bicke speed meter is not proper work
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We're sorry to hear about your disappointment. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    S
    Shivaraj Jyoti
    Jul 30, 2021
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    Address: Bailhongal , Belgaum

    My 2 wheel look like unbalances and its not taking load .
    Observation need to hold handle tight during travel/riding .
    M/s. Tatavati Service(Bailhongal) is not able to identify the issue, he suggested to replace the tyre as per my knowledge tyre is not issue.
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Apologies for the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
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      S
      Sharad Patel 609
      Jul 30, 2021
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      Address: Vastral,ahmedabad,Gujarat,382415

      Accessories for my HeroXtream 160R Bike I can't find in any Hero showroom.
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Please accept our sincere apologies. We request you to share your Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        M
        Muhammad Nadarshan
        Jul 29, 2021
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        Address: Travancore Kottarakkara Road, Kilimanoor, Trivandrum, Kerala

        Sir,

        I have booked a Hero Splendor Black varient from Travancore Kottarakkara Road, Kilimanoor, Trivandrum, Kerala branch of Hero on 30/06/2021 and Paid 24000 rupees as initial payment. When i book the vehicle your team said that only 83000 rs is the on road price which would have to pay from my side. So, I booked the vehicle on EMI basis for 2yrs. After receiving the vehicle (20/07/2021) Hero FinCorp App reveals different amount than they said before, so When I contacted to the showroom they says higher amount as service charge that is above 6000rs, on road price is 85000rs and offered 2000 rs as cash in my hand for correcting their mistake. Also App shows EMI amount 3576 rs, Loan amount 68646 rs and outstanding EMI Loan amount is 85824 rs. They charged around 10000 above cost. how can it is possible sir?. When I go to the showroom they behaved arrogantly. Sir please take necessary action against the showroom and rectify my vehicle loan amount outstanding.

        Supporting documents are attached to it, please find attachments.

        Respectfully,

        Ajmal N
        Ajmal Manzil
        Thalavarampu
        Mancode P O
        Chithara
        Kollam 691559
        Ph-[protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

        Regards,
        Team Hero MotoCorp
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          M
          Mandir Rana
          Jul 29, 2021
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          Address: M. S Rana VPO NANGAL KHURD VIA TAHLIWAL DISTRICT UNA HP

          Four five days back I approached your Tahliwal branch and faced a very bitter experience. No owner or incharge of the agency was there. A learner mechanic was there. After some time a mechanic came and he did not attend me properly. He refused for the service with the excuse that he is not feeling well. For some part of the work he informed me of the address of some private party but when o objected for the same, he threatened me to do whatever I can. Such a undesirable response I have never imagined from the workers of a reputed firm.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We extremely regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

          Regards,
          Team Hero MotoCorp
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            A
            Adarsh95542555
            Jul 29, 2021
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            Address: DP motors Gorakhpur

            They never do proper servicing...alway do formality...they complete my servicing with 20 min...
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the trouble caused. Kindly provide your Registered Mobile Number, VIN (Vehicle identification number), and Dealer Details on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
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              D
              Deoraj Sharma
              Jul 29, 2021
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              Address: Dumraon

              Dear sir/ma'am, I did not get my bike registration number, even after 25 days of my purchaging of my bike Hero super splender from Geeta Auto Mobiles, Dumraon(Buxar) Bihar
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
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                U
                Uchi
                Jul 29, 2021
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                Address: Upper Kandra, Hetkandra, Dhanbad jharkhand-828120

                Mai Chandni motors Kandra nazar gya servicing ke liye merav oil filter krack kr diya Or Channge v nhi kiya gya or back light v fuse kr diya bolne pr lagte h oil filter chamber nhi h

                Name -
                Chandni motors
                Add-
                Kandra bazar
                Dhanbad
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
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                  S
                  Santoshddu
                  Jul 28, 2021
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                  Address: HOUSE NO 649 KAILASHPURI MUGHALSARAI CHANDAULI UP 232101

                  I purchased the super splendor BSVI on 5/08/2020 from Avtar auto agency Mughalsarai District- Chandauli UP 232101.
                  once there was a problem happened in the battery then it is in the warranty period After claimed I got new battery on 15/9/2020
                  Again from few days I face some problem in the self that is not working after that I visited to the service where mechanic told that there is some problem in the battery then he submitted my battery on 28/07/2021 for the claim.
                  I want to know till today even one year not completed but I face again and again problem in the battery.
                  So please check it properly from that I don't have to go visit service center regularly as soon as possible.

                  I shall be highly obliged.

                  Thank you
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We can totally feel your disappointment. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    M
                    mgsorbp
                    Jul 28, 2021
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                    Address: Vikas Auto Wheels Agra Road Aligarj

                    Respected Sir
                    Sir I the applicant am a teacher by profession .I purchased Passion pro from vikas auto and book fir it's first service on 28th of July 2021 about 10:30AM .The job card was issued electronically at 10:58 am but during at 11th number the procedure of service a familiar of mechanic come later and he directly go in service premises and he was given the serial 12th number for service.
                    After than he was given more time and much value. His bike was serviced at priority and I was asked sit patientialy for service.
                    Sir this kind of service is not fair and against the rule.It is monopoly of mechanics . Therefore I request to take necessary action against this illegeal nature 9f service.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      M
                      Manish@2022
                      Jul 28, 2021
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                      Address: Barh Rk automobile , Patna

                      When I comes to service my Hero glamour bike today early 9 Am. Very Bad and delayed responses given by staffs, and workers.
                      Air pressure machine for cleaning filtration not working from several months as said by, Mechanic MD shamshad, he do all works manually for, my bike,
                      Total time I spent there was .3.5 Hours,
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                      Regards,
                      Team Hero MotoCorp
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                        J
                        jerizo òoo
                        Jul 28, 2021
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                        Address: kunjwani jammu

                        I had a service of my bike No JK02CC 0752 a/c Mr Shammi Changotra at M/s Devika Hero Jammu before service my bike working very good but after service my bike working not properly and i am very disappointed i got starting and running problem a day before i again visit at Devika hero Workshop i tell the whole matter with staff but i got same problem.

                        Thanks with regards
                        Shammi
                        [protected]
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                        Regards,
                        Team Hero MotoCorp
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                          R
                          Rana98
                          Jul 28, 2021
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                          Address: Kamrupa hero, Baihata chatiali.

                          Very negligence in service. Without any valid reason they are delaying in service registration entry. Covid protocol is not maintained. They are busy with other works while their first priority is to serve the customers problems. Very poor service.
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Please accept our sincere apologies. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            R
                            Rajanish8787
                            Jul 27, 2021
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                            Address: Bharuhana mirzapur uttar pradesh

                            Sir ek agent aapke company me work krte hai aur Mera emi pura le liye aur vo gadi ka paper nhi de rhe bar bar company me bulate hai aur badtmizi krte hai aur paper nhi dete hai
                            Ek sal se vo pareshan kr rhe hai mere 2 wheeler bike ka no. UP63 AL2730 hai aur mobile no. Mera mobile no. [protected] hai sir plz Mera shayata kre
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
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                              A
                              asgar5680
                              Jul 27, 2021
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                              Address: Dhaka Pachpakari

                              Mera bike ko ek sal bhi pura nahi huwa hai ki self start nahi ho raha hai agency me gaya tha to ghuma raha hai bola Jahan liya tha wahan jao yahi hero company ka kam hota hai services kahi bhi aur saman ki bat ho to Jahan liya hai wahi ye Kasia aanya hai
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
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                                M
                                manumedicalagency
                                Jul 27, 2021
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                                Address: Manu medical agency ,ward no. 16 shiva nagar ,kathua
                                Website: [email protected]

                                Missing engine
                                [protected]
                                please repair properly
                                sangam motor cannot entertain
                                i am help less no more option
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We regret the inconvenience caused to you. Kindly share your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                Regards,
                                Team Hero MotoCorp
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                                  Y
                                  Yagnapyb
                                  Jul 27, 2021
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                                  Resolved

                                  Iam Yagnabalaji, from guntur. recently i buyed a HERO XTREME160R. i buyed this bike with many aspects but i am facing many problems. my bikewas facing problem of enginr cut off while running and a oil leakage from engine cylinder dont know why it waas happening. after my 2nd free service i faced this issue with in 100km of ride. I already informed to the store manager but he didnt lift my calls. Please insure my issue and give me an option on this bike.
                                  Feb 15, 2024
                                  Complaint marked as Resolved 
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    N
                                    NasirAliKhan
                                    Jul 26, 2021
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                                    Address: 401, OKHLA VILLAGE JAMIA NAGAR, 20, TULIP APARTMENT

                                    When the Ist gear is put on the bike gets off. Most of the time bike engine getting off during IInd gear.
                                    The problem could not be resolved after two many efforts even by resetting through computer system by the authorized service center in Abul Fazal Enclave, New Delhi-110025.
                                    I am very much fed-up with this problem. I am regretting to purchasing this bike.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      Z
                                      Zishan Malik
                                      Jul 26, 2021
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                                      Address: Yuva motors faridabad

                                      I am Rajesh my bike xtreem 2014 model waring ishu tha wo bike yuva motors delar hai hero bike ke 24 din se ghuma rhe hai ke part Nahi hai 4 din pehle part as gya hai wo part ki fiting Nahi kr rhe hai aur bol rhe hai Jo apko krna hai wo krlo
                                      Delar ditels (Haryana Faridabad) pincod 121001
                                      My contact number [protected]
                                      Hero MotoCorp customer support has been notified about the posted complaint.
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                                        Z
                                        Zishan Malik
                                        Jul 26, 2021
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                                        Address: Yuva motors

                                        Staff mis behew
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Sir I am Rajesh from faridabad
                                        Dear Sir,

                                        We regret the unpleasant experience. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                                        Regards,
                                        Team Hero MotoCorp
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