Hero MotoCorp Complaints & Reviews

I bought mastero 125 from sony motors, kodungallur in 2019. From 1st service I had made a complaint about a sound from engine. After the service they said its ready. Till 5th serivce the sound is still there. and after that showed the scooter a mechanic and he said its from the engine., there is no engine oil and piston is stuck.

This is the main issue Im having.
I want my scooter repaired or if they dont know how fix this, I want payment for the mechanic to fix the problem.

- Starting problem
- Engine stops while riding
- Sound from engine

Please help me.

I have purchased my sccoty in November 2018 and my scooty just crossed 8900 kms till date. Tyre has major air leakage problem due to this issue, i have purchased new tyre yesterday. I wanted raise a complaint and claim for warranty of my tyre and request for refund for the same.

Please find my email ID for further communication as follows;

Email ID; [protected]@gmail.com

Hope to have an early responce from their end by return mail.

Regards,
Amit Tiwari

These are the pictures of my after getting services from this arrogant and customer unfriendly agency Dharnia Automobiles agency Nagaur, Rajasthan.
Never had this kind of fraud from any other agency on this planet.
Not only they didn't repair it fully, but they broken the right side mirror as well.

Dear,

My name is Bharat Bhushan Nautiyal i buy this bike (Passion Pro BS6) (DL6SBG1168) on 14/04/2021 from V V Motors Nathu Pura Burari and i have a problem from this bike which is every time this is when i drive the bike is going off when i change the gear or pull the clutch lever for make bike slow and every time bike switch off. So many times i m going to service centre of v v motors but problem is not shotout yet so i request to u please solve my problem.

With regrads
Bharat Bhushan Nautiyal

Dear Sir/Madam, I had recently faced issue with fuel pump in my Passion X-pro and got it serviced from the authorized service center Nidhi Automobile located at ram mandir, Mumbai. they informed me that the rubber gasket in the engine head has been torn due to them opening the engine and it would need to be replaced, I said fine and ask them to go ahead. due to lockdown the part could not be arranged for 1.5 months and after that they informed me that bike is ready. I paid them the due charges and took my bike. after riding it for a couple of days I realized that the oil has been leaking from the engine when the hot oil spilled over my leg. on approaching them they informed me that the rubber gasket that was fitted was not of my bikes model but some other bikes model since my bike model gasket wasn't available. they did not inform the same to me while fitting it or while I took the deliver and now after complaining they are informing me and saying that we needed to give you the bike so we did like this. please let me know if anything had happened to my leg with hot oil who would have been responsible and also now that the part fitted it not my bike model specific then if any damage is caused to the bike and especially the engine who would take the responsibility of the same. also i tried contacting them to get the part replaced but they are not ready to listen, they are not replying me nor arranging for the part. please help at the earliest.

[protected]
harshal savla

I have purchase meastro edge on November 2019, after one year selfstart was not working 15k km only running, service manager ask warranty expired customer handling behavior is very worst in manager

Gear and meter both is not working fine . Meter is showing wrong volume of petrol even gear required repetitively otherwise bike will atop

I am selvakumar from at krishnagiri in tamil nadu. i purchased a new bike ..hero extreme 200s on 21 jan 2021. it has lot of problem .. battery dead and display properly not showing . now i have feel why purchasing this product and i not satisfied local maintenance show room workers ...please kindly take some action for my issues

I am parched a new bike hero before 2.8 years
But injan cej

Dear Sir/madam I purchase a bike HF Deluxe on 09/11/2020 my bike issues in engine sound is very laud please find this issue my contact number is [protected]/[protected]

Battery dad in guarantee period.agency demand 200 rupees for exchange the bettery

I purchased a Hero Passion Pro BS6 bike on 18.03.2021 through SBI Debit card with a duly paying service charges of 1.5% (Around Rs.1300). The same was purchased under offer under 5% cash back scheme with SBI Card (Hero Motocorp + SBI Card offer valid upto[protected].

The transaction details are as follows
1.[protected] SBIPOS[protected]SRIVARI AUTOMOBILE - Rs.49735/-
2.[protected] SBIPOS[protected]SRIVARI AUTOMOBILE - Rs.30587/-

The above matter has been mailled to Hero Moto Corp and SBI Bank on 30 june 2021.
The SBI Bank replied on 30 june 2021 as follows,

"Kindly contact your merchant for cash back".

But in this case, Hero MotoCorp Sale Manager (on behalf of SRIVARI AUTOMOBILE) spoken to me and no action was taken so far.

Please take suitable action in this matter and do the needful.
Thanking You,
Manikandan.K
[protected]

New bike buttery is dead and I asked to change this buttery but no any response for pasupati moter work shop Aya nager and buttery under warranty period

Dear Sir/ Madam

I purchased a new Passion Pro on 10th of September 2020 and take delivery of the Vehicle on 12/09/2020 evening after paying the full amount from PALAL MOTORS Irumpanam PO Sea port Airport Road Kakkanad Ernakulam Cochin 682309 . I am totally dissatisfied with new vehicle . From the day I take delivery the self starting function is not working properly (without using the accelarator ) before I reach home I had to Kick start the new vehicle several times . I thought may be it was due to new. The second day also when i took the vehicle in the morning self starting is not working again I have to kick start The same is repeating in traffic Jam also. Now the fourth service is over still the vehicle is in the same condition the engine put when riding in traffic or the vehicle become slow . I have sent several mail to area service heromotorcorp ie.. [protected]@heromotorcorp.com 26/09/2020 - 09/01/2021- 18/02/2021 and visted the showroom several time with complaints still the vehicle is in the same condition and moreover whenever i visited the showroom around 90 percent of the complaint is in the same category they are cheating customers with low quality technology or software like i3s function

I request your goodselves to enquire and solve the issue

My fuel tank not open

Sir,
Mai pahle kafi baar apni bike jo HF Dilex hai jiska no. Dl5SCL8391 hai isko mai himgiri jhilmil me pahle 3 service par complaint kar chuka hu ki gadi Everage bhoot kam de rahi hai lekin har baar RPM set kar di jati hai phir gadi me Everage nahi de rahi please meri complaint par sakht karyavahi kare

No vichel no.from 9 months why

I have purchase Mestro 2W Reg no AS01EQ 8402, from Hi speed bike, Guwahati on 30.01.2021. After the First Servicing the vehicle giving running problem and on April'21 start off in the mid of running status. The Service people told that PUMP problem and around 9 days after they return it with the information that they have replaced the pump with new one. After Second servicing we got problem in Side indicators and was overlooked by us since not possible to visit the center every time. After Third servicing The as soon as we swtich on the engine a sound of pump comes out and last for around 8-10 sec. We informed the Office also. But after 2-3 days again starting problem arises and we have reported with vehicle to the service centre on 15.07.21, they told its minor tunning problem ( Job card No[protected]RJC[protected] but after approaching two times today 17.07.21 they asked to come on 18.07.21 to take the delivery of vehicle. Is the new vehicle of 5 Months old give so much of running problem ? Worst Service, Worst Vehicle.

Hiii am rajeev kumar singh having vehicle hero mastero edge . I have visited thrice in 3 week to fort point mahalaxmi authorised service center for my vehicle repair.
The quality of service is very poor.and they repair one defect and create another one .
After immediately telling them the defect just after taking the vehicle from service center .
Very long waiting time.i was first customer 0830 on 17 July but my vehicle was left unattended in between for more then 35 min.and defect still not rectified.
Plz look into matter .
Regards
Phn-[protected]
[protected]@gmail.com
Rajeev Kumar Singh

Bike Saree Guard and Bumper is added in Accessories