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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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Hero MotoCorp reviews & complaints page 65

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R
RAMADHAR Paswan
Jul 14, 2021
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Address: Sahebganj,Muzaffarpur, Bihar 843125

I bought a Super Splendor 6 months ago from Kumar Hero, Sahebganj, Muzaffarpur, Bihar 843125, got its 3rd servicing done on 09/07/2021. A month's time is being asked to change the battery saying the battery is bad. While my leg I am not able to hit the cake. Please help.
RC- BR06CM2459
MOBILE-[protected]
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Sorry to hear that. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    R
    Rahul tiwari
    from Mumbai, Maharashtra
    Jul 14, 2021
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    Address: Panbag

    I drove my bike for service at Pal Hero showroom Vidisha but the mask of my car was broken when I told the manager about this, he will not get me repaired in the showroom, what will you do? be done
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.

    Regards,
    Team Hero MotoCorp
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      V
      vashu dev
      from Bengaluru, Karnataka
      Jul 14, 2021
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      Address: Jaipur

      My new bike engine have issue while at service centre they are asking that company is not delivering engine parts. it's going to be complete one year but still my problem is not resolved.who has fault company or service centre or dealer??
      and company representatives also not responding on call.
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
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        S
        Sathush
        Jul 14, 2021
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        Address: 9/146,plat 1a,ramadassnagar 1st Street, iyyappanthangal, Chennai - 56

        My mastero edge 125cc vehicle was serviced at HM MOTORS in Chennai in where my complaints like noise in front bumper while applying break and doom light area noise were not addressed.
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
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          S
          Saqibkhan1996
          Jul 13, 2021
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          Address: New delhi

          So just a couple of days ago..i went to one of your service center to get my fifth servicing done(singla agencies hero motor cop)i have been facing problem in my front shocker since i got my first servicing done it makes so much sound and my bike's handle vibrates and kind of bounces so much whenever i drive even on the plane road.this problem pop ups again and again whenever i drive.i have been complaining about this since my first service but your service center staffs aren't able to find the exact cause of this problem and to note that it has been worse since my fifth servicing.i have went to them for three consecutive days in a row for the same problem but still they couldn't find the exact cause rather they changed my back break's shoe and now even it makes some annoying sounds whenever i apply break.so its a request to take my problem into further consideration and make it right.. I'd be obliged for your efforts

          Mobile no. [protected]
          Bike no. DL3SEQ8005
          Bike name- Xtreme 160R
          Service center - Singla Agencies - Hero MotoCorp delhi 110044
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We regret the trouble caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

          Regards,
          Team Hero MotoCorp
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            A
            Ashish damale
            Jul 13, 2021
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            Address: Neribk

            No cament
            Hero MotoCorp customer support has been notified about the posted complaint.
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              A
              Ashish damale
              Jul 13, 2021
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              Address: Neri bk

              No coment
              Hero MotoCorp customer support has been notified about the posted complaint.
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                D
                deepbhardwaj
                Jul 13, 2021
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                Address: SEC-73 NOIDA

                The key symbol appears on the speedometer, Scooty has not started.

                [protected]
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number and Dealer Details to help us on app.[protected]@heromotocorp.com in resolving your issue.

                Regards,
                Team Hero MotoCorp
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                  B
                  beena@sanjeev
                  Jul 12, 2021
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                  Address: SUMITRA SONS, TOWN HALL, SHAHJAHANPUR, UP

                  I have splendor plus, no. UP24AD7053. The bike is purchased through your outlet GS HERO BUDAUN UP ON 20 nov 2017. The bike is running in Shahjahanpur UP. More than 12 services had been done on your outlet SUMITRA SONS, TOWN HALL SHAHJAHANPUR UP.
                  MY joyride card no[protected], having total points- 13895.
                  SUMITRA SONS related employees refused to provide the gifts against the joyride total points.
                  VALIDITY OF CARD IS 21 JULY 2021

                  Tell me what I HAVE TO DO.
                  +1 photos
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Jul 12, 2021
                  Updated by beena@sanjeev
                  SHALL I HAVE THE SOLUTION OF MY COMPLAINT.
                  [protected]
                  Dear Sir,

                  Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
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                    R
                    Rajan Garg79
                    Jul 12, 2021
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                    Address: A2, 601 PANCHSHEEL GREENS GREATER NOIDA WEST

                    Dear Sir,
                    I would like to inform you that I am shocking, when Mr Subhash demands advance payment against replacement parts. In the history from last 20 years this is first incident when some dealers asked advance payment against replacement . He totally denied any other methods to replace parts so in the last I paid Rs 200 as advance payment.
                    Please let me know what is SOP of replacement any parts.
                    I am waiting for your valuable feedback.
                    Date of incident 11July 2021.My vehicle no UP 25AY 3938 Mastero
                    Service centre-Dhansari Motors Sec 63 Noida.

                    Regards, Rajan Garg M-[protected]
                    +1 photos
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Sorry that we gave you a reason to be upset with us. Please share the dealer state and your registered mobile number on app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      satyalaghu123
                      Jul 12, 2021
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                      Address: Piduguralla, Guntur - Dist, PIN : 522413

                      Hi,

                      I have given my bike for service and it is been more than a month now. Till now i did not get my bike. Even the response is worst. Everytime, they are telling some cock and bull stories. Not even responding properly. Worst service and worst experience.

                      Name : Hero motors, Piduguralla
                      Mechanic : Srinivas
                      Bike : AP 07 BA 8464 (Glamour).
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                      Regards,
                      Team Hero MotoCorp
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                        S
                        S K M Azeem
                        Jul 12, 2021
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                        Address: Amroha

                        Hello, sir
                        Sir I am a resident of Amroha district of Moradabad division o[censored]ttar Pradesh.There is an association of a hero bike in our city amroha which are in zoya road amroha. In this service center, the people who fall in love get a lot of money. Any worker at this service center. Do not do service properly at this service center but take more money Better than this, we get the service done outside properly.

                        Thanks You Sir
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          R
                          Riyas Noushad
                          Jul 12, 2021
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                          Address: Riyas Noushad.vallikattuprambil (H) ernakulam.682304

                          Only 6 months used.bt many more completes.
                          Oil leking
                          Some noice
                          Accelerator cable cracked
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Sorry to hear that. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
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                            N
                            Niru9609
                            Jul 12, 2021
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                            Address: Bagdogra

                            कल मै हीरो शोरूम बागडोगरा गया था अपना बाइक सर्विसिंग के लिए करीब 6 बज रहे थे ।वहां के जो मैनेजर है बहुत फॉर्मल तरिकी से बात की। उसने कहा wait किज्ये हो जायगा ।और उसने अपने मैकेनिक से कहा ।लेकिन उसने मेरे सामने है माना कर दिया ।बहुत कहने के बाद उसने गाड़ी को सर्विसिंग के लिए माना ।लेकिन उसका तरीका बहुत ग़लत था उसने मेरी गाड़ी को ऐसा खिचा थोड़ा सा के लिए बच गया गिरने से।और जब गाड़ी ठीक कर रहा था तब सरा टाइम मोबाइल में है व्यत था।मै ये नहीं करूंगा वो नई करूंगा यही सब चल रहा ।पता नहीं क्या सर्विसिंग की।फिर मै वापिस चला गया ।।लेकिन गाड़ी में अभी भी परेशानी थी ।पीछे का ब्रेक ठीक से काम नई कर रहा था तो आज मै फिर गया।करीब 5:40 हो रहे थे 6:20 तक कोई पूछने नई आया क्या करवाना है।मैंने मैनेजर से कहा उसने कहा थोड़ा wait कीज्ये फिर वो अपने काम में बिज़ी हो गए फिर और एक को बोला उसने भी बोला थोड़ा रुकजाइए।थोड़ा देर बाद उसने उसी मैकेनिक को बोला जिसने कल मेरे गाड़ी सर्विसिंग के लिए माना कर रहा था आज तो उसने मुंह मे ही बोल दिया ।।।अमी परबो ना मतलब मै नई कर पाऊंगा ।ये हीरो शोरूम के कर्मचारी से शोवा नई देता ।बस 10 sec का काम था थोड़ा सा ब्रेक टाइट करना था फिर किसी दूसरे मैकेनिक को बोला वो 10 min बाद अके टाइट कर दिया।गाड़ी में अभी भी परेशानी है लेकिन वहां के बेहवियर देख के जाने का इच्छा नई होती।इससे अच्छा मै कहीं और से बाइक ले लेता ।उस दिन की मेरी बिल हुई थी Rs 566/ लेकिन मैसेज आया Rs।342/वहां क्या चल रहा है पता नहीं।आज तक मुझे अपनी गाड़ी की purchase कॉपी नई मिली है।बस मेल से कॉपी निकाल के दिया गया ना उसने sign है ना स्टाम्प।
                            +1 photos
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Kab kiya ...mujhe koi call ya msg nai aya...aweein ho jata hai...wah re wah
                            Dear Sir,

                            We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name, and Dealer details on app.[protected]@heromotocorp.com to help you further.

                            Regards,
                            Team Hero MotoCorp
                            Apka bahut dhanyawad sir ..itna jaldi response karne ke liye...ab koi faida nai hai...maine bike he bech di
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                              V
                              Vikas Singh 9
                              Jul 11, 2021
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                              Address: Undri , Pune

                              Dear Team

                              Your hero kanade autolines showroom in undri, pune - 411060

                              This showroom not work at the time and not take serious issue at the time.

                              I would like to tell you that the service provide by hero is very pathetic. I am facing the battery issue in my bike I had already claim my battery for warranty but he Sold new battery and give me second hand battery against new battery,

                              Plz solve my problem.

                              Want some strict action against this

                              When i call they cant receive

                              If showroom do like that what we do and trust in hero solve our problems.

                              Plz help me where my problem will solved
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
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                                G
                                Gambhirr
                                Jul 11, 2021
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                                Address: 143 nagla harbhajan,khurja

                                Today my pleasure plus UP13BP6041 service. But many times my scooty part not available in service centre, today my seat cover, rear mirror yoke not available. Please take necessary action otherwise i abode hero bike. My service centre is`chaudary moters khurja`
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
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                                  Umar Ayan Khan
                                  Jul 11, 2021
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                                  Address: Malihabad Lucknow up

                                  Here Insha Auto Sales And Service
                                  I am here to servicing my Bike but here washing boy are washed Yamaha Motercycle and not doing his job perfectly and in the service centre Water is not Available and There was so much hot how the Customer was satisfied their service and all...And here they are not listen what the customer was tell them about their time whether he/she have any other important work but they do his job very slowly...
                                  I have upload h picture there the washing boy wash a Yamaha FZ on washing any hero bike...
                                  Please make sure they do their job perfectly...
                                  Thank You
                                  +1 photos
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    R
                                    Riyosys
                                    Jul 11, 2021
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                                    Address: Hero sos motors.manjakkulam payyoli meppayur road ,meppayur

                                    Sir
                                    My name is ajay from kerala, Kozhikode . I have a hero splendor+ 2020 i3s bike. There is so many compliments
                                    1. Missing - for running a short or long
                                    distance suddenly engine will be off
                                    2. In the above situation (after engine
                                    off) I will try to restart by using self
                                    switch engine will not start
                                    3. This time the pumping sounds head
                                    again and again (press the self
                                    switch pumping is starting and
                                    donot start the engine

                                    I am telling this complaint again and again on the representative of shoroom / shoroom servicer . I think they nevermind me or they don't know how this complaint resolve

                                    Dealer name sos motos -manjakkulam, Kozhikode, Kerala
                                    Still my bike is running for 8500 km

                                    I think you can solve my complaint

                                    Faithfully
                                    Jay
                                    +1 photos
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number to help us on app.[protected]@heromotocorp.com in resolving your issue.

                                    Regards,
                                    Team Hero MotoCorp
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                                      L
                                      Lokeshnagar99
                                      Jul 10, 2021
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                                      Address: Keshav moters khanpur district Jhalawar Rajasthan
                                      Website: m.heromotorcorp.com

                                      I bought a bike hero splendor plus from kaisa motors kanpur district jhalawar rajasthan and when I was asked to install a number plate then they have been changed 300 rupees to me and these number plate fell down within 15 days. Although number plate was availed by the RTI in free of cost to showroom because they already changed number palte amount in registration fees.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help you further.

                                      Regards,
                                      Team Hero MotoCorp
                                      My contact number [protected] and Dealer details-Keshav motors khanpur district Jhalawar state Rajasthan and Dealer contact number is [protected]
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                                        S
                                        Suryakantapanda
                                        Jul 10, 2021
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                                        Address: Somajiguda , Hyderabad

                                        My vehicle number is TS09FQ8117. I purchased it from Lakshmi motors, Somajiguda, Hyderabad on 28.02.2021.

                                        The following complaints were repeated told to the company.
                                        1. Automatically the vehicle stops on the way (engine stops)
                                        2. The seat is not locking
                                        3. There is wobbling in front tyre
                                        4. The kick start is so hard that it is not possible to kick start

                                        Even, the following could not be addressed during 1st free service.

                                        The vehicle is lying at my home and has to be taken to service centre.

                                        The company is not sending anyone for pick up.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                        Regards,
                                        Team Hero MotoCorp
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