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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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Hero MotoCorp reviews & complaints page 69

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K
Keerthy Kiran
from Chennai, Tamil Nadu
Jul 1, 2021
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Address: Hero .aadhi motors,palavakkam branch

Very poor service, highly dissatisfied very poor service .bad experience .water wash also not done properly .after servicing vehicle performance is very bad
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
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    ARBIND TIWARI
    Jul 1, 2021
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    Address: bright motors, triveni nagar sitapur road lucknow, up, india

    Bike servicing is very poor.
    i am not satisfied
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We can totally feel your disappointment. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
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      Address: Vill. Kharian,Teh. Rania,Disst. Sirsa Haryana

      Meri bike ki battery me problem h, mere bike abhi ek saal hua hai jo ki battery gaurntie me h fir bhi uski replacement nhi ho rha hai sahab ji
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We regret the trouble caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

      Regards,
      Team Hero MotoCorp
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        R
        RS Richard
        Jul 1, 2021
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        Address: Ganapathy , MRG Motors

        The mrg motor service Coimbatore I have purchased vehicle and my 5th service has taken late and it's almost 13000 km above so they told me to not taken this for 5th free service but I bring my vehicle before 12500 km before 5 days before but they told me to bring another day... Who is mistake here I want my free service. It's too bad, everytime I have a big problems like this, kindly resolve this issue
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

        Regards,
        Team Hero MotoCorp
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          Avinash Chauhan ch
          Jul 1, 2021
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          Address: Ohm Auto Sales Jiyanpur Azamgarh UP

          Ohm Auto Sales Jiyanpur Azamgarh UP is asking extra charge to adhere number plate. While I have paid all purchase amount in a single payment. No balance is there. Then why they are asking extra charge. Please clarify at your end it is relevant or not.

          Regards
          AVINASH KUMAR CHAUHAN
          [protected]
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

          Regards,
          Team Hero MotoCorp
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            V
            Virendra Gohil
            Jul 1, 2021
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            Address: Sanand Hero Bikes

            Why free service canceled. Service timing miss my mistake but Km not complete. And covid time so i miss my free service. So pls manage this type issue.
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

            Regards,
            Team Hero MotoCorp
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              Xstylish Devendra Singh
              Jul 1, 2021
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              Address: Saint Paul colony face 1 ATV mathura, ATV mathura

              Accident ho gya hai or koi call nhi uhutatha Aisha hua hai service by help
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
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                S
                Sathish@93 raj
                Jun 30, 2021
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                Address: Vallioor

                I had a splendor plus new model vehicle today I went to your showroom Vallioor branch and I have my bike For the service but your employees didn't take responsibility for my vehicle. And one of the person says the new model vehicle has lot of sensors and I didn't understand the difference and uses. So please provide me with the fully knowledgeable employee and must provide the training for the mechanics. Thank you
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
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                  P
                  Prince5437
                  Jun 30, 2021
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                  Seat or shocker warranty

                  Address: SN 29 neelam bata road A C nagar faridabad haryana 121001

                  Complained krne k bawjud koi sunwai nhi phle bola 3 din main apki seat shockar change kr denge abhi seat available nhi hai mane bola 5 din ka time lelo but kr dena lekin aaj 10 din ho gye koi sunwayi nhi hai.kya faeda 5 year ki warranty dene ka jab poori nhi kr sakte .
                  Yuva motor...
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                  S
                  Shreedev sinha
                  Jun 30, 2021
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                  Address: Jamalpur Gamharia, Town Jamshedpur, State Jharkhand PIN 832108

                  Respected Sir,

                  Respectfully I beg to say that I have purchased a Meastro EdgeVX Scooty made from your reputed concern through your Authorized Dealer M/S Narbheram Agencies Pvt. Ltd. Adityapur kandra main road, Adityapur, Jamshedpur as on 13.09.2018 vide delivery challan No. NAPL 226 dated 13.09.2018 Hypothecated by M/S capital First Ltd under finance.

                  That I regret and frosted to say that after the delivery of my Maestro EdgeVX Scooty I always face a great problem in my Maestro EdgeVX Scooty and always turn into service centre I am submitting herewith with a copy of delivery challan and all tax invoice of service centre for your kind perusal and favourable consideration. I have incurred Rs. 10263/- as service charges including spare parts till date. My Maestro EdgeVX scooty is full of foult and error. Engine stop and not working and the motorcycle did not start. Sir, I am completely disappointed and dissatisfied with my Maestro EdgeVX VX scooty.

                  Therefore, requesting you kindly arrange to replace or return back my Maestro EdgeVX Scooty as early as possible. I am not satisfied to drive further the above Maestro EdgeVX Scooty.

                  I am always continues servicing in Narbheram hero service center but couldn't not response to regarding my problems.

                  I am a working people and my job is always suffered. please look into the above metter very seriously and take the necessary work as soon as possible. I will always oblige for this kind.

                  Yours faithfully,

                  Shreedev Sinha

                  S/O Vinod Kumar Sinha

                  Jamalpur Gamharia, Town Jamshedpur,

                  State Jharkhand PIN 832108
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Jun 30, 2021
                  Updated by Shreedev sinha
                  Respected Sir,

                  Respectfully I beg to say that I have purchased a Meastro EdgeVX Scooty made from your reputed concern through your Authorized Dealer M/S Narbheram Agencies Pvt. Ltd. Adityapur kandra main road, Adityapur, Jamshedpur as on 13.09.2018 vide delivery challan No. NAPL 226 dated 13.09.2018 Hypothecated by M/S capital First Ltd under finance.

                  That I regret and frosted to say that after the delivery of my Maestro EdgeVX Scooty I always face a great problem in my Maestro EdgeVX Scooty and always turn into service centre I am submitting herewith with a copy of delivery challan and all tax invoice of service centre for your kind perusal and favourable consideration. I have incurred Rs. 10263/- as service charges including spare parts till date. My Maestro EdgeVX scooty is full of foult and error. Engine stop and not working and the motorcycle did not start. Sir, I am completely disappointed and dissatisfied with my Maestro EdgeVX VX scooty.

                  Therefore, requesting you kindly arrange to replace or return back my Maestro EdgeVX Scooty as early as possible. I am not satisfied to drive further the above Maestro EdgeVX Scooty.

                  I am always continues servicing in Narbheram hero service center but couldn't not response to regarding my problems.

                  I am a working people and my job is always suffered. please look into the above metter very seriously and take the necessary work as soon as possible. I will always oblige for this kind.

                  Yours faithfully,

                  Shreedev Sinha

                  S/O Vinod Kumar Sinha

                  Jamalpur Gamharia, Town Jamshedpur,

                  State Jharkhand PIN 832108
                  Jun 30, 2021
                  Updated by Shreedev sinha
                  Plz... check my servicing status
                  Dear Sir,

                  Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                  Regards,
                  Team Hero MotoCorp
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                    K
                    Krunal Savaliya
                    Jun 30, 2021
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                    Address: Vishal motor, visavadar, dist :- Junagadh, gujrat

                    When I put Visavadar in the giant Hero Motor for the service of my Hero Splendor, those people just washed the Hero Splendor and said that it is so fake in the service. so please tell and reply me
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      Binu Koovalathuveedu
                      Jun 29, 2021
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                      Address: Vijay motors, Pallikathara jn, Vallikunnam, Alappuzha, Kerala.

                      My Passion Pro new model bike I gave to service 23/06/2012 in Vijay motors, Pallikathara (jn), Vallikunnam, Kerala.
                      Third free service, my vehicle have starting treble.
                      I am call lots of times... nobody answering my call.
                      Nobody calling for me from the showroom side.
                      I am already filled up fuel 150, But he billed 100 rs petrol bill.not information before filling the fuel.
                      1 week unnecessary late my vehicle returned.
                      Unnecessary taxes.
                      Vehicle returned 29/06/2021.

                      Please, I want to take a necessary action to the showroom.

                      I am attached the bill, below
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We regret the inconvenience caused to you. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
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                        ravi232123
                        Jun 29, 2021
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                        Address: PATNA CITY WORK SHOP

                        I am ravindra kumar my bike no is BR01EX 6772 the bike owner name is pramod kumar.
                        i and mr pramod kumar are cusion brother.

                        This complaint is about the(ANSHU KUMAR PATNA CITY WORK SHOP) employees taking orders.

                        Who got the fault order for the part of my HP deluxe bike.
                        If we know this, then we say that you come and place the order, and you will not get the bike, it will take 5 more days.

                        Regularly from 26th June, we are going round the workshop, in which we are finding it very difficult to go to the job due to the fault of employee.
                        I hope you will do actione for the employee.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                        Regards,
                        Team Hero MotoCorp
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                          Soney P Abraham
                          Jun 28, 2021
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                          Address: 14/9, JE Quarters, Sainik School, Amaravathinagar

                          Break light is burning even when the break is not applied
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Please accept our sincere apologies. We request you to share your Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            Ajij deoyan
                            Jun 27, 2021
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                            Address: Andul

                            My bike is many problem, I want to change my bike.i never use my bike,
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Jun 27, 2021
                            Updated by Ajij deoyan
                            I want to change my bike.
                            Dear Sir,

                            We regret the inconvenience caused to you. Please elaborate on your concern in detail on app.[protected]@heromotocorp.com so that we can get your issue addressed.

                            Regards,
                            Team Hero MotoCorp
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                              Chand mohammad khan
                              Jun 27, 2021
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                              Address: Dhansar saifabad patti pratapgarh uttar pradesh

                              Bike chaltay chaltay RAS chordayta hai and km miter kam nahi kar raha hai and esped miter kam nahi kar raha hai
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the unpleasant experience. Please share your Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
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                                atulrajv2
                                Jun 26, 2021
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                                Address: Bhopal

                                I have purchased Hero Maestro on 01 Mar 21 from Sai Motors Bhopal. Within 1st month I have observed that my scooter is facing problem while Starting. Also if I ride for appx 5 to 8 km my scooter getting switched off. I have visited the service centre of Sai Motors. They checked my scooter and after 2 days returned me the same telling that the battery was unserviceable so the have changed. After three months I did not noticed that problem and also had my 1st free service on 8 Jun 21 by Sai Motors. But on 26Jun21 I have faced the same problem again as my scooter is getting switched off very frequently at appx every 200 Mtrs. What should I do and to whom I should contact. Please look into the matter.

                                Thanks
                                Atul Rajvaidya
                                [protected]
                                Bhopal
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                Regards,
                                Team Hero MotoCorp
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                                  Ramesh2327
                                  Jun 26, 2021
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                                  Battery and engine problem

                                  Address: No.34/1 Venkateswara oil mill Street Kamaraj Nagar avadi

                                  Dear sir I purchased Hero passion pro BS6 from Avadi Shree Ganesh Motors from 9th April 2021 then with in a week I get a struggle for engine automaticly off and starting trouble and battery problem so I gave my two wheeler to showroom they said after first Service in this problem solved but again same battery issue they said replace a battery also replaced new battery after 4days again next day same starting trouble so please kindly contact...
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                                  Praveen Dube
                                  Jun 26, 2021
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                                  Address: DIT Univ

                                  Went for bike service at :SAANVI Motors, No 1, Saharanpur Rd, Niranjanpur, Dehradun, Uttarakhand 248001, on 26/06/2021 at 8.45 a.m
                                  SMS Bill is 340 Rs which I got on my mobile
                                  Bill generated manually is 510 RS. on hand written paper note.(Taken from me from the billing department)

                                  Sending you the attachment of two types of bills.
                                  1) Manually RS 510 taken from me on a hand written note.
                                  2) Screenshot of bill message received on my mobile is RS 340.
                                  3) Your manpower working at polish center, behaviour aspect is the worst.

                                  Is this the way you loot customers by fake & False billing.

                                  Its my last visit at HERO

                                  * One of your employees, O.P Sir(at Saanvi Motors) because of his best behavior aspect and better customer care I was going there.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    VIinesh05843
                                    Jun 26, 2021
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                                    Address: jalalabad distt shahjahanpur up
                                    Website: www.heromotocorp.com

                                    Dear sir
                                    meri bike super splender jiska engine numberja05ecg9h-02884 evam chesis number mblja0semg9h34299 hai jisko maine dinak 18/'8/2016 me prashant and company savise deelar heero motocorp farrukhabad road jalalabad distt. Shahjahanpur up se kharidi thi . Is bike ka engine kharab ho gaya hai bahut dhuan de raha hai. Mai kai bar agency/ workshop par gaya prantu mujhe talmatol kar bapas kar diya jata raha hai. Maine sabhi free sarvice isi agency/ workshop par kari hain abhi tak mera engine warrenty peeriod me hai.
                                    Kripya mera bike ka engine change karane ka kasht karen.
                                    Yours
                                    vinesh chandra s/0 sri jagdish singh
                                    mohalla mahajanan jalalabad shahjahnpur
                                    up 242221
                                    mobile [protected]
                                    email [protected]@gmail.Com
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                    Regards,
                                    Team Hero MotoCorp
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