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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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257
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 73

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C
cm201253
Jun 12, 2021
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Address: Bagli

My bike 4th sevice is not completed and status shown it was done. The dealer was ridiculous and disgusting .
Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

We regret the inconvenience caused. Kindly share your Registered Mobile Number, Dealer Details, and VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp
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    Gangineni Venkatesh
    Jun 12, 2021
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    Address: Vinukonda

    I bought Hero HF DELUX BS VI in October 2020 at Guntur, Andhra Pradesh. A month ago I encountered with fuel pump failure. Dealer is not responding properly. Please take necessary action against dealer and replace the fuel pump immediately.
    Hero MotoCorp customer support has been notified about the posted complaint.
    View replies
    Dear Sir,

    Please accept our sincere apologies. We request you to share with us your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to look into it.

    Regards,
    Team Hero MotoCorp
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      N
      naveen ganeshe
      Jun 12, 2021
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      Address: Betul, MP

      I am a customer of Maestro Edge Hero MotoCorp. I purchased this moped about 6 months ago and just in few months, it has lots of starting issues. I tried to register and complain in the service center but the response is very poor. I am really very upset with the purchase. Hero MotoCorp used to be the best company but definitely, after this purchase, I will never suggest or buy any vehicle from this company.
      Hero MotoCorp customer support has been notified about the posted complaint.
      Jun 12, 2021
      Updated by naveen ganeshe       reg no. is MP-48 MZ0192
      View replies
      Dear Sir,

      Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer Details for our team to assist you.

      Regards,
      Team Hero MotoCorp
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        J
        Jsi10183
        Jun 12, 2021
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        Address: Chatta chowk, muzaffarpur, bihar

        Dear sir the dealer north bihar hero honda at muzaffarpur town cheated me and sold me damaged glamour fi motorcycle to me 3 months later . The byke is not starting from 3 months once time i managed to take my bike to service centre there they did nt rectify the problem again it is not starting, there mabager, service supervisor and mechanic are lieing again and again and not replacing the damaged parts . Please help.
        Hero MotoCorp customer support has been notified about the posted complaint.
        View replies
        Dear Sir,

        We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

        Regards,
        Team Hero MotoCorp
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          R
          Rishu bhasker
          Jun 12, 2021
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          Address: Shree sai hero Soraon allahabad utterpradesh

          Maine APR 2020 me mestro scooty kharida, uska HSRP plate apply nhi ho rha hai, maine dealer se baat kiye pr wah meri problem ko solve nhi kiye, 4 month se hme pareshan kr rhe hain, maine EMI pr scooty pr liya tha, uska Noc ka date bhi expire ho gya qki HSRP plate ke bina hypothentication nhi ht rha hai, fir dealer me mere problem lo solve nhi kr rhe hain,
          Dealer name shree sai hero soraon allahabad utterpradesh. Mai jis problem ko face kr rha hu use attached kiya hu.
          Jun 12, 2021
          Complaint marked as Resolved 
          Agency did not take any step to solve my problem, Agency -Shree sai hero soraon allahabad Dealer name- prabhat Contact 7897326936
          Hero MotoCorp customer support has been notified about the posted complaint.
          Jun 12, 2021
          Updated by Rishu bhasker           Agency did not take any step to resolve my problem.
          Shree sai hero
          Dealer- prabhat [protected]
          View replies
          Dear Sir,

          We regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

          Regards,
          Team Hero MotoCorp
          Reply
          धर्मेंद्र's reply, Sep 1, 2021
          9718123997
          Dear Team,

          I had booked HSRP number plate from 24/09/2022 and the schedule date is today(29/10/2022) but till the date I've not received any receipt and also the fitment owner is refusing that the number plate at his Location is not reached yet. Pls support as this is something embarrassing .

          FITMENT APPOINTMENT
          REAL MAZON INDIA LIMITED
          Receipt Number BAS/00001710
          Receipt Date 24/09/2022
          Order Type New
          Vehicle Number OD02K3764
          Vehicle Class TWO WHEELER MOTOR CYCLE
          Vehicle Type PRIVATE
          Owner Name GOURI SANKAR TRIPATHY
          Contact No [protected]
          Fitment Location BASUDEV MOTORS-OLDFITMENT*, SUNDARPADA, BHUBANESWAR, KHORDA Phone - [protected]
          Fitment Date/Time 29/10/2022 2:32PM
          Product Amount ₹220.000
          Fitment Amount ₹100.000
          Convenience Fee ₹50.000
          GST ₹66.600
          Total Amount ₹436.600 (Rupees Four Hundred Thirty Six And Sixty Paise Only)
          GST No 21AABCR9866P1ZP
          Reply
          Gourisankar Tripaathy's reply, Nov 4, 2022
          Dear Team,

          Can i get update on my query please.
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            K
            kirtan modi
            Jun 11, 2021
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            Address: SADRA GANDHINGAR GUJRAT 3823320

            DEAR SIR
            Half Muder threatens to sell to the customer.
            NADA HERO MOTOR GANDHINGAR sales executive
            AND THESE CHEK FOR CCTV CAMERA
            11/06/2021 06:00 PM TO 06:30 PM GANDHINGAR NADA HERO AUTO MOBILE

            MODI KIRTAN BINDESHBHAI
            [protected]
            GJ 18 DL 1446
            Hero MotoCorp customer support has been notified about the posted complaint.
            View replies
            Dear Sir,

            Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

            Regards,
            Team Hero MotoCorp
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              K
              K devinder
              Jun 11, 2021
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              Address: Vill/ P.O.Chhan Rorian Teh Marheen Distt Kathua

              Since after running 15000KM drive chain with purchase of bike less than one year became loose and on regular service from your authorised service workshop asked to replace the same immediately but due to non availability in their store, it could not changed. In this regard, please clarify whether the drive chain not covers under 5 year warranty and same should be replaced free of cost. In case, it is deffect in all your super splendr 125CC bikes, it should be rectified at Company's cost. My bike RC No. JK08K0479 (Engine No.JA07ABL9F22494 ). Kindly intimate me on my mobile No [protected] or mail [protected]@gmail.com.
              Hero MotoCorp customer support has been notified about the posted complaint.
              View replies
              Dear Sir,

              We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

              Regards,
              Team Hero MotoCorp
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                B
                Bade Saheb
                Jun 10, 2021
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                Address: Madirajunagar, kurnool

                Switch off frequently
                Hero MotoCorp customer support has been notified about the posted complaint.
                View replies
                Dear Sir,

                Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  G
                  Ganga123456789
                  Jun 10, 2021
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                  Address: North trrimurti nagar,, Near swami samarth teample,, Parbhani 431401

                  1. Engen problem
                  2. Shokuup problem
                  3. Night light problem
                  4. Seet lock problme
                  5. Self start problme
                  6. 3rd and 4th hear stop vechal
                  7. When 4th gear an press the cluse than stop weechal
                  8. Gear problem
                  9. I3s not work
                  10. Sencer not work
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir,

                  We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    G
                    Gunabanta
                    Jun 10, 2021
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                    Address: Mehena , Gondturum,Bheden, Bargarh

                    Dear sir I have request to you please come and get your bike or repair it because I am desatisfie with your bike.
                    It will never start and it's my new bike I have to purchase in cash payment
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir,

                    Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
                    Reply
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                      Parmar Manojkumar
                      Jun 10, 2021
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                      Address: Parmar Manojkumar chandubhai Vilege - danadara Ta - kapadwanj Dist - kheda Pin -387620 Mo - 8980115697

                      Hero splendar+ bhrek light to sit ke bichha vala caver hil Raha hai.runing me Aavaj Aa Raha hai.mein stend problam
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                        C
                        Chandu143@
                        Jun 10, 2021
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                        Address: Neredcherla

                        Hi sir, I'm belongs to Neredcherla, suryapet dist, In Our town Deepu hero Showroom is there, they are not accepting good life cash gift coupons, they simply saying go to miryalaguda n do the servicing there, telling company not giving cash to us.

                        then why are you giving this coupons, n schemes, I'm unable to redeem there, what would I do with this coupons, I can't understand, why they are not accepting, is it not authorised service centre ?
                        What the hell is happening, are you playing with customers, resolve my asap. Contact no.[protected].

                        Thanking you.
                        Hero MotoCorp customer support has been notified about the posted complaint.
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                          Manoj somvanshi
                          Jun 10, 2021
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                          I booked my bike service for 10 June 2021 9am at Sidak Motors Sonepat Haryana service booking Id SRoooo440771 but when I reached service centre my booking does not show and I have to come back without my bike servicing.
                          PLEASE DO THE NEEDFUL.
                          Thanks & Regards
                          Manoj Kumar Singh
                          Bike No. HR10AK9726
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

                          Regards,
                          Team Hero MotoCorp
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                            Destini125
                            Jun 9, 2021
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                            Address: Baganpara, Simantapally, Bolpur, Birbhum,West Bengal,

                            I have bought a Hero Destini125 Scotty from Auto Gallery Show Room, Bolpur Branch, Bolpur, Birbhum, West Bengal. After riding 7-8 km with 30km/h speed this have been released the pick up and the Scotty becoming very slow. I went 3 time to the show room and told them the problem but they are not taking seriously. Please take action immediately.
                            Hero MotoCorp customer support has been notified about the posted complaint.
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                              R
                              Rupalijain1501
                              Jun 9, 2021
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                              Address: House no 64, street no 6, west azad nagar delhi 51

                              I’ve purchased my hero cycle in the month of oct-nov. Now i m facing problem in this cycle like saddle of hero sprint has broken and clutches also.
                              Dealer hasn’t provided my any service till now..
                              Now i request you to send your sales person to fix this issue in 2-3 days.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir,

                              We are Hero MotoCorp India. If you have any issues related to the Hero motorcycles we will be more than happy to help you.

                              Regards,
                              Team Hero MotoCorp
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                                J
                                Jahnvi dhiman
                                Jun 9, 2021
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                                Address: Vill samlana teh. Jawali distt Kangra himachal pradesh pin vode 176023

                                Engine problem in super splendor but agency cannot recover the engine properly and can't take any action .please help us
                                Hero MotoCorp customer support has been notified about the posted complaint.
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                                  Jahnvi dhiman
                                  Jun 9, 2021
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                                  Address: Vill samlana teh. Jawali distt Kangra himachal pradesh

                                  Engine problem in super splendor but agency where it can be buy cannot take any action.plaese help us
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir,

                                  We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    Akashgarud45
                                    Jun 9, 2021
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                                    Address: Colaba mumbai

                                    From last 8 days my xpulse is in the service center of mahalaxmi, mumbai. Recently is get a call for 3rd service . Before i get service there is no issue of oil leak. After get service suddenly my bike started oil leak issue just in 3 days after service. Mahalaxmi heromoto service center says bring bike again ani they says oil leak is from engine head first after than they says oilcooled engine connector pipe is heat to much and thats why the pipe what burn and the oil leak is from there now and there is no part in whole mumbai ? From being last 8 days i am waiting for my bike its still in mahalaxmi service center sooo bad servicing... and sooo bad experiences with hero bikes . They still telling to pay again for the service charges
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Sir,

                                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                    Regards,
                                    Team Hero MotoCorp
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                                      Manmatha Bhakta
                                      Jun 9, 2021
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                                      Showroom take extra money from me. Which was not match with my bill Approx Rs 5200 they told that extra charge for RTO registration brokerage charge. where ex showroom price 64530 Rto 6198 insurance 5209 total 75937 they taken from me Re 81199. DUTTA AUTOMOBILE PVT LTD Rondiha, Purba Bardhaman, WB
                                      Hero MotoCorp customer support has been notified about the posted complaint.
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                                        M
                                        M@#$
                                        from Panipat, Haryana
                                        Jun 9, 2021
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                                        Address: Vpo pattikalyana, smk 132102

                                        Engine prblm
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Sir,

                                        We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                        Regards,
                                        Team Hero MotoCorp
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