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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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S
Sreec
Jun 25, 2021
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Address: Chandan hero service centre adarsh colony

After my service everytime my bike ends in some or the other trouble... Gross negligence and carelessness
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Apologies for the inconvenience. We request you to provide your Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp
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    Awasthj
    Jun 25, 2021
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    Address: Lakhimpur Kheri

    I had bought Passion pro bike on 14 April 2021 From Mosaram Autosales Lakhimpur. From when I have bought front tyre's air comes out.I have visited Mosaram Auto Sales 4 Times but I didn't get any positive response.
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

    Regards,
    Team Hero MotoCorp
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      Matin123
      Jun 24, 2021
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      Address: Madhubani Bihar pin code 847211

      Dear sir,
      My name is Abdul Alim .I am from madhubani Bihar, I have a hero scooty which Registration number is BR 32 AC 7926, in that due to some fault, it was given for service in SHIV SHAKTI MOTORS MADHUBANI BIHAR on 26th April 2021 today it is going to be three months but till now we have not got the scooty for this we have tool free I have complained three times even on but my complane has not made any difference. If hero motors have the same thinking towards my customer then no matter what .Thanks to hero motors for such service.
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We regret the inconvenience caused. We have notified your complaint[protected] to the team and they will be in touch with you.

      Regards,
      Team Hero MotoCorp
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        praveen kumar vani
        Jun 24, 2021
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        Address: 64-173. , S NAGAPPA STREET, kurnool, AP
        Website: Google

        I have given super splendor not working on June and they given after one week. Again with in 20 days it's not working. It's a worst service given from kurnool Branch. I need immediate service.
        Kindly do the needful.

        Regards,
        V.Praveen kumar
        [protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
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          R
          Rahulvibha
          Jun 23, 2021
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          Address: 539 Kargali Bazar Bermo Bokaro

          I bought a bs6 hero glamour bike from shree ketan enterprises phusro, Bokaro 829194, on 02/09/2020.
          From After 2 months I am facing so much issue regarding starting problem, I got stucked many times in odd areas too. And still this issue has not resolved from service center.
          I am so frustrated from this bike.

          I hope hero company will provide me good service. So please resolve my this issue as soon as possible. Shree ketan enterprises is not able to solve my issue they use to take extra money only on every visit, not giving proper solution.

          I have already sent this mail to [protected]@heromotocorp.com and I have not received any response from them. I hope the upper level of hero department will support me.

          Thanks & Regards
          Rahul
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Apologies for the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
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            H
            Hari Krishna Nair
            from Bengaluru, Karnataka
            Jun 23, 2021
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            Address: Purchased from hero pathiripala , palakkad kerala

            My name Madhava Das from palakkad

            I am correct time service complete my hero xtreme200 r ...

            But my engine complaint

            Now I am going to consumer court..

            My Vehicle number KL 9 AQ 2619
            My mobile number +[protected]
            Hero MotoCorp customer support has been notified about the posted complaint.
            I need warranty

            Engine problem with in 3 years - Comment #3849310 - Image #0
            Dear Sir,

            Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

            Regards,
            Team Hero MotoCorp
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              K
              Kushal706877
              Jun 23, 2021
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              Address: Raja pur

              Again disappointed with sarswati hero motors, worst behavior of worker's manager used abusive language and camera is not working gird has passed goods without gate pass
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

              Regards,
              Team Hero MotoCorp
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                K
                K_sharms
                Jun 22, 2021
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                Address: Dankuni

                I have purchased Mestro edge Registration No. WB 18 S4132 but it observed that if the battery drain out/battery ok but not possible to self start in this situation so many times i.e 30 cicks about trying to reach the start. Otherwise open the battery for charge.
                I have informed the service center but not yet solve.
                Please advise the above vehicle hold or sold out.
                Thanking you.
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                Regards,
                Team Hero MotoCorp
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                  ##**_33
                  Jun 22, 2021
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                  Address: CUTTACK, ODISHA
                  Website: www.heromotocorp.com/en.in

                  Purchase Hero Glamour, BS6 July 2020, after 1month run engine oil leaking continually. I am visit 4 time Hero Service center (Essan Automobiles) and (Sanam Moters ) but result zero.

                  Please advice how to stop leakage.

                  Regards
                  Pabitra Kumar Das
                  +1 photos
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                  Regards,
                  Team Hero MotoCorp
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                    A
                    Ashsih kumar mishra
                    Jun 22, 2021
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                    Address: new delhi nangloi 110041
                    Website: www.hermotorcop.com

                    Dear,
                    SirMam
                    it has been 07 months for my bike till now my bike has not RC please sir immediately provid my RC dealar say i don't now anything
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help you further.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      sudhavinodam
                      Jun 22, 2021
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                      Sir,
                      I purchased a motor byke hero splender plus from malkajigiri show room on 07th of this month but still not yet received t/r or invoice, in this reason i unable to bring the byke on the road since 16 days . plz respond immediately. the dealer service is very bad and mannerless, irresponsible. i am not satisfied with the dealer service plz send invoice and t/r immediately to me.
                      from,
                      Kasam Sudhakar reddy,
                      Librarian,
                      Vignan's womens engineering
                      Ghatkesar,
                      [protected].
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                      Regards,
                      Team Hero MotoCorp
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                        N
                        Nee gudha
                        Jun 22, 2021
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                        Address: Gangadhara mandal, karimnagar district

                        Rk motors gangadhar, karimnagar district, telangana state
                        Wrong colour entered by showroom in temporary registration.they are not solving the problem
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                        Regards,
                        Team Hero MotoCorp
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                          A
                          A S B Sastry
                          Jun 22, 2021
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                          Sir, I have purchased the Super splendor on 24.10.2020 from Dua motors Rourkela, Odisha, vide vehicle No, OD14V9425, twice I went to service center for rectify the problem of self and IB3 . They were not responding properly, Today(22.06.2021) again I went to service center, they removed the battery and told that it will take one week time for replace the same. I am not able to understand that till 7 days customer will face the problem. Please look in to the matter and doo needful.
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the inconvenience caused. With respect to your complaint[protected] raised via Call Center is in the process and it will be resolved at the earliest.

                          Regards,
                          Team Hero MotoCorp
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                            S
                            Shah ayaan
                            Jun 22, 2021
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                            Address: BEMINA SRINAGAR J&K 190018

                            Mai hero ka sataya hua customer hun jabse maine xtreme 200r model 2019 registration no: jk01aj 6699 buy ki hai tabse mai sirf service center ke chakar laga raha hun pichle 2 saal mai 15 baar engine khola gaya hoga aap bataye meri bike ki value toh ab zero rehgayi hai aur 2 saal hone ko hai meri bike ki problem waisi ki waisi hai gatiya bike gatiya company isse behtar cycle hai aagar aapki bike mai maufacturing fault hai customer kyu suffer kare aapke service engineers bhi thak gaye aapne jo jo parts bole change karne ko sab kiya but bike waisi ki waisi hai mujhe har 15 ya 20 din baad service centre jana padhta hai mujhe iska ab full solution chahiye ab mai buhat pareshaan hogaya theek karate karate mai ya toh ab police complaint karunga hero ke khilaf ya consumer court mai case karunga mere saath phr aur bhi hero extreme wale aayenge aur baaki bikes wale bhi ab aapki bikes mai woh quality nahi rahi mere paas ab last option yahi hai because pichle ek saal se aap company wale mujhe sirf ghuma rahe ho ya toh mujhhe refund chahiye ya toh dusri bike bas waise aap refund hi kijiye because hero bikes ab sab gatiya aati hai
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Jun 22, 2021
                            Updated by Shah ayaan
                            meri bike ke engine ka woh koi bhi part nahi jo change na kiya ho phr bhi same problem cylinder kit head camp adjuster timinig change saare brakets lag bhag 6 7 baar aur ab bike mobil oil uthati hai sylencer se aur mobil oil leak bhi hota hai engine se aap bolo ab ye bike kis kaam ki
                            Jun 26, 2021
                            Updated by Shah ayaan
                            i need a permanent answer i dont want to suffer anymore due to your negligence or i will go to the consumer court and also do police complaint against dealer and company
                            Dear Sir,

                            Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                            Regards,
                            Team Hero MotoCorp
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                              S
                              sneha cc
                              Jun 22, 2021
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                              Address: thrissur puzhakkal kalyan hero

                              Im from kerala thrissur in own a xpulse bs6 model 3 months back i met with an accident with my bike my bike had so many issues so i claimed insurance and they deliverd my bike after one month i checked my bike they did not change any parts of bike which is damaged.my bike have full cover insurance.why they are not changing the parts even when i payed insurance.
                              i claimed insurance at kalyan hero at puzhakkal thrissur kerala.they even charged me around 3000.i need my bike restored as new
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We can totally feel your disappointment. Kindly help us with your Mobile Number and Dealer Details on app.[protected]@heromotocorp.com & we shall give our best to resolve this issue.

                              Regards,
                              Team Hero MotoCorp
                              sneha cc's [Complaint's author] reply, Jul 11, 2021
                              dealer RENEESH PR
                              MOB 9388250170
                              MY NUMBER 8156965994
                              RENEESH PR is the dealer he is from kalyan hero puzhakkal showroom at thrissur kerala his contact number is [protected].and my contact number is [protected]
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                                N
                                Nanhe Kumar Yadav
                                Jun 22, 2021
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                                I purchased new passion pro bs6 7july 2020.this bike battery failed within 6month and also I facing starting problem now this bike sended for service to ganesh traders mairwa .bike reg no BR29AM4993. it's starting problem occurred three times within one year.I am not happy with this bike
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                                Regards,
                                Team Hero MotoCorp
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                                  V
                                  Vishal Raja
                                  Jun 22, 2021
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                                  Address: Junagadh 362001

                                  My bike is hero glamour and I am purchase is 8 months ago
                                  My bike gair box problem and engine indicator is not working
                                  3 time give my bike service center but not problem solution this service center
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    Nitish boni
                                    Jun 21, 2021
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                                    My battery is not working charging due to the self start is not working properly I have purchased hero splendor plus on March 5/2021 and in three months I am facing this problem please ๐Ÿ™ help me to replace my battery as it's under warranty period
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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                                      Nitish boni
                                      Jun 21, 2021
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                                      Address: Bokaro Jharkhand

                                      I have purchased hero splendor plus on March 5/2021 and in three months my battery is not charging due to which the self start is not working... please help ๐Ÿ™to replace my battery as it's under warranty... I am using second bike from Hero.. please give satisfactory result and do the needful...so to remain our trust on Hero ๐Ÿ™๐Ÿ™
                                      +3 photos
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Jun 21, 2021
                                      Updated by Nitish boni
                                      I have purchased hero splendor plus on March 5/2021 and in three months my battery is not charging due to which the self start is not working... please help ๐Ÿ™to replace my battery as it's under warranty... I am using second bike from Hero.. please give satisfactory result and do the needful...so to remain our trust on Hero ๐Ÿ™๐Ÿ™

                                      Dear Sir,

                                      We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        pratyushbag
                                        Jun 21, 2021
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                                        Address: BEHIND MINI STADIUM, WARD NO 13 BARGARH

                                        Sir,
                                        My self start switch stops functioning in my 1 month old Xtreme 160R bike of Regd No OD 15W 5449..
                                        Spare parts not available neither in Rourkela nor in Bargarh service centre.

                                        Regards
                                        Pratyush Kumar Bag
                                        Mob : [protected]
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                        Regards,
                                        Team Hero MotoCorp
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