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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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Hero MotoCorp reviews & complaints page 71

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G
Grv06
Jun 21, 2021
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Vehicle Details:
Splendor+ BS6, i3S, Self
Registration Number: DL5S CL 5611
E.No.: HA11EYLHE03282
Ch. No.: MBLHAW129LHE03390

This is happening to me for the third time with the same vehicle that without visiting a service centre, I have received an sms saying "Your Splendor JobCard is prepared..."

This time I want strict action against the service centre who has used my free service or else I'm left with no other choice than to visit consumer court against stealing my free service.

The very first time it happened, I made a complaint and I was made to visit different service centres to get it corrected. Without even my fault, I had to waste my whole day visiting different service centres. This is very unethical and not professional at all.

The second time it happened, I made a complaint and I was assured that it will never happen again.

Now this is the third time. I want closure to this issue once and for all.

Below is the sms i received. Also attaching the screenshot of the sms.

Your SPLENDOR JobCard is prepared, for details click here: http://i9f.in/yzpHDFE26l Share following at delivery - Happy Code-0684 or UnHappy Code-730 -HMCL
+1 photos
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the inconvenience caused. We have notified your complaint[protected] to the team and they will be in touch with you.

Regards,
Team Hero MotoCorp
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    Raja Chamunda Vala Hakaji Thakor
    Jun 21, 2021
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    Address: village : bhachalva ta:deesa mo.9574207531.9879316875

    If the steering is locked in our new bike, then there is no need to make a warranty so that this lock does not come in the warranty. If the item does not come up then the customer does not have to make a mistake in front of you that day ...
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We regret the inconvenience you had to face. Please elaborate on your concern in detail on app.[protected]@heromotocorp.com so that we can get your issue addressed.

    Regards,
    Team Hero MotoCorp
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      T
      THE ZERO CIRCLE
      Jun 21, 2021
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      I have given my hero maestro 125 for repair and it has been more then 3 months they didnt even started my scootys repair work.They dont even pik up my calls and i visited their office more then, 4 times and they r always delaying my work.
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        S
        Shivendra Trivedi
        Jun 21, 2021
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        Address: Bright moter mausam bagh lucknow

        One month ho gaya hai aur abhi tak bike is leg guard nhi laga aur pucho to bahut badtamaji se baat karte hai manager
        Hero MotoCorp customer support has been notified about the posted complaint.
        Har jageh esa hi haal h brother.They always show attitude and delay your work.
        Dear Sir,

        We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
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          G
          Ganeshinnova Innova
          Jun 21, 2021
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          Hi Sir. I am Ganesh from Madurai Tamilnadu State. I recently buy the new hero passion pro I am very happy and india most popular brand hero moto corporation
          But Customer relationship service was very bad in Jayavilas hero show Room in Madurai Tamilnadu State. Kindly provide good customer service...
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We regret the unpleasant experience. Please share your Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
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            सन्नी गोयल
            Jun 20, 2021
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            Address: Venus auto mobile,Maler kotla

            There is problem in hero Mestro edge scoter, that is not solved by company
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Sorry to hear about the trouble you faced. Please elaborate on your concern in detail on app.[protected]@heromotocorp.com so that we can get your issue addressed.

            Regards,
            Team Hero MotoCorp
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              U
              urmukesh4u
              Jun 19, 2021
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              Address: seghal hero mother, near ajronda chowk

              I have done service 3 time afterthat no solution

              we are facing problem to brake sound since one year. after service, as discussed with sandeep but no solutions.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Jun 19, 2021
              Updated by urmukesh4u
              i have done service 3 time afterthat no solution

              we are facing problem to brake sound since one year. after service, as discussed with sandeep but no solutions.
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                urmukesh4u
                Jun 19, 2021
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                Address: seghal hero motor, near ajronda chowk

                I have done service 3 time afterthat no solution

                we are facing problem to brake sound since one year. after service, as discussed with sandeep but no solutions.

                Mukesh
                [protected]
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
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                  S
                  Somu_rajawat
                  Jun 19, 2021
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                  Address: Shyam Hero Fatehpur -212601

                  Sir would like to tell you that I got the bike serviced last month in which the seller did not work properly and also took extra money, I got the headlamp work done even after paying extra money, even after that the focus is not giving straight and till now not resolved it.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
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                    B
                    Bitashu
                    Jun 19, 2021
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                    Address: Vill-Gauri Rai Post- Dharamsinghwa bazar sant kabir nagar 272154 UP.

                    I take my bike from Mateshwari Auto sales semariyawa Sant kabir nagar. last novembur 2020 but my number plate is not deleievered to me. Now. and few days ago a challan is generate rs 5000 for number plate. so plese paid my challan and give me number plate as soon as posdible.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      A
                      agrawal grahak seva kendra
                      Jun 19, 2021
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                      Address: DUNGARIYA no 5 panara 9340294290

                      Mene meri gaadi 10 din pehle laxminarayan hero me servicing ke liye diya tha jo aj tak meko nhi mili hai krapya kr meko meri gaadi ki inquiry kr ke batay mene baha pucha to baha ke worker ne miss behaviour se bat kr meko baha se bola gya ki call krke bata denge.aur na hi aj tak koi reply agency se mila hai.
                      Service Center- laxminarayan hero
                      Damua road JUNNARDEO Chhindwara

                      Gaadi owner name rajesh kumar Baghel splender I smart 110cc blue
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We can totally feel your disappointment. Kindly help us with your Mobile Number on app.[protected]@heromotocorp.com & we shall give our best to resolve this issue.

                      Regards,
                      Team Hero MotoCorp
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                        S
                        subrahmanyam bhogolu
                        Jun 19, 2021
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                        Address: West godavari nallajerla

                        Gudmng sir,
                        This is subrahmanyambhogolu i bought a glamour bs6bike my complaint is not rectified iam so struggled. So please rectify my fuel indicator in my village glamour showroom not response so please kindly take my complaint.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                        Regards,
                        Team Hero MotoCorp
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                          N
                          Nasim Ali Akand
                          Jun 19, 2021
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                          Address: vill Latakhat po Balabari PS Dhula Dist Darrang Assam

                          I am buy a bike splender plus as registration no As13M2830 is dated 09/03/2020 Shree sai motors mangaldoi darrang assam but my bike is allawayes problem that dealer is not solve this problem. sir i hope this problem immideatly.my contact no is [protected].
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                          Regards,
                          Team Hero MotoCorp
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                            Prince5437
                            Jun 18, 2021
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                            Address: SN 29 neelam bata road AC nagar faridabad haryana 121001

                            Silencer main jung lag gya hai 5 year ki warranty hai lekin change ni kar rhe har baar next service ki bol dete hai
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            If the steering lock is locked in our new bike, then there is no need to make a warranty that this lock does not come in the warranty. If the item does not come up, then the customer should not make a wrong mistake in front of you that day
                            Dear Sir,

                            We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                            Regards,
                            Team Hero MotoCorp
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                              V
                              Vishal Kumar rajbhar
                              Jun 18, 2021
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                              Address: 554kha/8c visheshwar Nagar alambagh lucknow

                              Jab se passion x pro bike meine kharidi hai tab se aaj tak engine me awaz aati Rahi.Har service me meine iski complaint ki hai par meri samasya ka samadhan nhi hua hai..lockdown k beech me meri bike ki kick bilkul jaam ho gayi hai...16/06/2021 ko jab main bike service k liye le gaya or unko apni samasya bataya.uska samadhan karne ki jagah wo bike me kharcha bata rahe hai.bol rage hi ki bike me 15000 ka kharcha aayega.sir hum sabhi log jo aapke costumers
                              hai unki samasya ka samadhan kariye...
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the unpleasant experience. Please share your Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
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                                S
                                sunillodha
                                Jun 18, 2021
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                                Address: 318-A, AMBAMAT SCHEME, Ambamata

                                Gears get stuck while changing. Noise of bike is too much.
                                I have complaint multiple times in the past but the problem is not solved yet. Please provide solution.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
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                                  N
                                  Naveen kulhari
                                  Jun 18, 2021
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                                  Address: Jhunjhunu

                                  Very very very very bad service
                                  Har din rupe do
                                  Tvs best
                                  Hero MotoCorp customer support has been notified about the posted complaint.
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                                    Naveen kulhari
                                    Jun 18, 2021
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                                    Address: Jhunjhunu

                                    Very very very very bad
                                    har roz kaam roj Pisa do
                                    Tvs best
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                    Regards,
                                    Team Hero MotoCorp
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                                      Devraj12.
                                      Jun 18, 2021
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                                      Address: Krishna sai motors, Malkajgiri, Hyderabad, 500047, Telangana

                                      My vehicle no TS08EL0978..
                                      krishna sai motors..
                                      Malkajgiri, Hyderabad, 500047, telangana...

                                      Last service on 3rd June completed, that time also explain oil leaking from front side of engine not packing problem .. They doing every time same mistake.. They did packing and washed out their hands.. Please check my service history..
                                      Till now I am two times changed total engine parts .
                                      I m giving regularly scheduled service below 2000 kms.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                                      Regards,
                                      Team Hero MotoCorp
                                      Dear Sir,

                                      Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        Premnarayanbhai
                                        Jun 17, 2021
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                                        Address: Lalitpur up 284403

                                        I have given my scooty to maintenance two days before. I have seen in your company that
                                        1) behaviour of supervisor and mechanic is not good
                                        2) lack of spare parts in showroom due to which we face lot of problem. They have send to customer to buy. It is like a outside of company
                                        3) less skilled mechanic
                                        4)there is no well settle mechanic and working area
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                        Regards,
                                        Team Hero MotoCorp
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