Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Apr 12, 2026
Complaints 6268
Resolved
257
Unresolved
6011
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rehanbobby
from Puranpur, Uttar Pradesh
Mar 13, 2023
Report
Copy

Bike no. UP26AP7253
SPLENDOR PLUS 23 JAN 2023 KO kharidi hai
[protected]
Hero MotoCorp customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jai6kumar
    from chennai, Tamil Nadu
    Mar 13, 2023
    Report
    Copy

    Sir i bought new splendor+ black and accent model on aprril 2022.from the time of buying the bike gets switch off while running frequently.after free services and also filling power petrol the same problem occurs.so many complaints have been given and gave for service the same problem is there.vehicle no. TN02BW 1981
    JAIKUMAR
    [protected]
    Hero MotoCorp customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      anilkumaran85
      from Allahabad, Uttar Pradesh
      Mar 11, 2023
      Report
      Copy

      Dear sir/madam

      I bought new bike Hero Splendor on 3rd November 2022, first service was done on 16th November 2022, when my bike had covered 690 km. In the first service, the people of the service center opened the silencer when there was no problem in it, after the bike service was done, we took the bike and went ahead. After 2 days, the side silencer on the same side oil leaked, then I went to the service center, they said that sometimes it happens like this because of moisture. The engineer cleaned and gave the bike, so we took it, but it was leaking. On 15 Jan 2023 I went to the service center after taking my bike, then the engineer checked it and said that the oil packing was torn, I changed the oil packing, for which a charge of 18 rs was taken from me and the bike was given after repairing it. When the bike was taken the next day, oil leaked from the other side, this time a sound started coming from the front shocker (Khat-Khat) and sometimes from the rear shocker as well. And the bike was not even starting in 1st self. Then I went to the service center, they collected the bike and said that this time we will check the bike properly. In the evening itself, I got a call from the service center that the bike had been repaired. When I went to pick up the bike, they told me that it leaks once in a while during engine service, I said it's okay. When I checked the bike, the sound from the rear shocker was fine, but the sound from the front was still annoying. He said that the sound is coming from the front side of the plastic cover on the number plate, it is colliding with the mud guard. Then I got it cut, still the voice did not get better. After 2 days the engine leaked from the front whose picture I have attached. Then I went to the service center on 6th February 2023 and I told that the engine was leaked, they told me to deposit the bike, this problem will not come again. When the problem got worse, I took the bike again on 5th March 2023, the bike is still there in the service center. I got a call from service center on 6th March 2023 I went there and checked the bike but the problem was not fixed so I did not bring the bike. I got very upset and got a defective product. I want to change this bike and get another bike.

      Thankyou

      Regards
      Anil Kumar
      +[protected]
      Hero MotoCorp customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Guri101
        from Khanauri, Punjab
        Mar 11, 2023
        Resolved
        Report
        Copy
        Resolved

        It's been over one month i purchased hero splendor plus from new vikas automobile situated at city khanouri (148027) punjab.
        Mujhe khud se bike ka number apply krna pda jbki ye agency walo ki responsibility hai k vo khud se bike k number lgvake denge lekin unhone nhi diya abhi apply krne k baad number to mil gya lekin number plate agency walo ne he lgake deni hoti hai 10 din ho gya number mile lekin abhi tak meri bike ki number plate nhi ayi they are not even picking up my phone call how can you authorities these type of irresponsible persons to sell your bike or inke records check krvao ki inhone abhi tk kitni bikes sale ki hai or kitno ke number lge hai agr ye bike k number he nhi lga skte ho bike sale kaise kr skte hai
        Mar 11, 2023
        Complaint marked as Resolved 
        Hero MotoCorp customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ayush dayal
          from Gaya, Bihar
          Mar 11, 2023
          Report
          Copy

          Address: Vill-manan Bigha,po-gurua, Ps-gurua, Dist-gaya

          दिक्कत है कि जो क्लच प्लेट होता है ग्लैमर का इतना जल्दी जल जाता है इसके कारण बहुत प्रॉब्लम का सामना करना पड़ता है और बहुत जल्द हो जल जाता है 3 महीना से लेकर 5 महीना के बीच में ही चल पाता है उसके बाद वह खराब हो जाता है जिसके कारण बहुत दिक्कत का सामना करना पड़ता है और मैं यह सोच हीरो कंपनी से रिक्वेस्ट करता हूं क्या आप इस पर थोड़ा ध्यान दें मेरा कांटेक्ट नंबर[protected]
          Hero MotoCorp customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            3
            3
            Mar 9, 2023
            Report
            Copy

            Address: AT ramnagar dist madhubani

            Respect sir,
            It is with great sadness that I am writing this mail to you. I had bought Hero's bike a few months ago. Whose number is BR32AN2233, the engine of this vehicle exploded on 06.03.2023, due to which our leg has also suffered a serious injury. I Vipin Yadav loaded this vehicle on the tampo and brought it to the nearest service center "Alam Auto Mobiles Madarsa chowk Jhanjharpur madhubani Bihar" but its staff is not taking satisfactory steps. Therefore, you are requested to issue an order to provide satisfactory service by giving correct directions to the officer here.

            Related papers are attached with mail.

            Name Vipin Kumar Yadav

            Mobile [protected],

            [protected]
            Hero MotoCorp customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Saurbhsaharan010967
              from Hanumangarh, Rajasthan
              Mar 6, 2023
              Report
              Copy

              Address: Hanumangarh Junction Rajasthan, Hanumangarh, Rajasthan

              Hanumangarh Junction
              Service centre Maa Bhagwati Motorcycle

              My bike reached service centre at 12 pm
              And go on service rank at 2:30 but still 3:10any worker doesn’t start work on my bike.
              And also my bike have many problems in past but they can’t solve it.
              Very bad service
              They suggested me that I can go market and maintain my bike.
              My bike have many problems

              My bike no. Is rj 31 ss 6621
              Registration name Mr. Krishan lal
              Hero MotoCorp customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                himanshu1123
                from Modinagar, Uttar Pradesh
                Mar 5, 2023
                Report
                Copy

                I am coming in hero showroom who placed at modinagar gadana ... I reached at this showroom on 12 pm of 5 March 2023 ... My service no. is 27 ... I am waiting from morning but still I didn't got any response from workers ...
                I have Holiday only on Sunday... So I can't coming tomorrow... I want to servicing my bike today... But here is no one that do work on my bike ... Please arrange it as soon as possible...
                Hero MotoCorp customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shubham@96
                  Feb 24, 2023
                  Report
                  Copy

                  I took a bike for my brother MUKESH SHARMA from Hero in August last year. But till now I have not received its registration. When I repeatedly ask, the showroom people avoid the matter and I have to visit the showroom many times and my words are also being ignored. Please provide me the documents about my bike as soon as possible.

                  For your reference, I will attach the bike receipt with details.
                  Please find the attachment.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shubham@96
                    Feb 24, 2023
                    Report
                    Copy

                    My brother took a bike by the name MUKESH SHARMA from Hero in August last year. But till now I have not received its registration. When I repeatedly ask, the showroom people avoid the matter and I have to visit the showroom many times and my words are also being ignored. Please provide me the documents about my bike as soon as possible.

                    For your reference, I will attach the bike receipt with details.
                    Please find the attachment.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dinesh998399
                      from Taranagar, Rajasthan
                      Feb 23, 2023
                      Report
                      Copy

                      Address: City taranagar churu rajasthan 331304

                      Hero splendor plus bike Rj10SR7759 has problem of rim creack in front wheel after purchase of 3 month. So please give us solution.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        U
                        User P
                        Feb 23, 2023
                        Report
                        Copy

                        Address: Siddhivinayak Motors, S. NO.50, Hissa No.8/7, Narhe , Ambegaon, Pune-411041

                        I service my hero company bike (HF -Delux) on 23/02/2023 at Siddhivinayak Motors(Authorised Representative Of Kundan Hero), Address: S. NO.50, Hissa No.8/7, Narhe, Ambegaon, Pune-411041. They are not providing GST Invoice or Not received invoice which is generated by hero authorised service center.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bhukal sahani
                          Feb 22, 2023
                          Report
                          Copy

                          Address: Arunachal Pradesh

                          Sir my glamour fi ibs throttle body problems last two months passed away on your survice center but not solved please help me 🙏
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Address: Budh Vihar

                            We purchased HF Deluxe(kick drum)
                            from JMD HERO, budh vihar, Delhi-86.
                            regn.Number : DL11L0728
                            Colour black : grey black
                            since the day of purchase we have been complaining regarding the problem with kick and voice after crossing speed of 50kph.
                            But firstly they said this will be ok after u get first service done., but still the issue not resolved.
                            in second service they said this is normal issue...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            A
                            Akya117
                            from Pune, Maharashtra
                            Feb 21, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Chakan

                            Sir i I had purchased Hero's hf deluxe bike in February 2022 from Akshay Motors in Khed Rajgurunagar but it has been a 1 year but the bike keeps having some or the other problem and one problem is that the problem I have taken the bike to the showroom for 2 times and told the service department person about the problem with my bike but still the problem is not resolved. Akshay Motors has bad service.
                            Feb 21, 2023
                            Complaint marked as Resolved 
                            took the bike to the showroom 2 times. Tried by fitter but the problem is fixed only for 2 days and again facing the same problem.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              jaydesai1977
                              Feb 20, 2023
                              Report
                              Copy

                              Address: SURAT GUJARAT

                              I had purchased hero passion pro bs vi dated on 19.3.21 from shree balaji motors surat gujarat. Since from purchased to till date i3s switch, head light bulb, battery, starter motor, odeo meter repaired, wiring get replaced in warranty. After that also on 1.2.23 during service 1000rs charged & few parts get changed. Since from last one week bike is in insurance for replacement of rear mac wheel. Hardly it runs approx 19000km single handed genuine used with regular service. Request to replace the piece or refund the amount because not getting resale value also.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                jigyasumind
                                from chatra, Jharkhand
                                Feb 16, 2023
                                Report
                                Copy

                                In my Hero Glamour Blaze Special Edition bike Mobil completely drain only in upto two thousand (2000) km or before the upcoming servicing date.
                                I have video recording of two times servicing, there we can see clearly very few amount of mobil oil left.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jaganadhan T
                                  from Kulittalai, Tamil Nadu
                                  Feb 16, 2023
                                  Report
                                  Copy

                                  Address: Vignesh motor Muthukadai Ranipet tamilnadu

                                  Vignesh motor, Muthukadai Ranipet tamilnadu. Providing worst service and deliver faulty vehicle. I took pleasure+ recently and facing lot of problems and the service advisor and manager is not responding properly. Owners has to take action on them.. staffs are not working when owners are not in the cabin.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jaganadhan T
                                    from Kulittalai, Tamil Nadu
                                    Feb 16, 2023
                                    Report
                                    Copy

                                    Address: Muthukadai, Ranipet, tamilnadu

                                    Vignesh motor, Muthukadai, Ranipet. The above mentioned hero dealer is providing worst service.i took pleasure+ recently and facing lot of problems in the new vehicle. Service advisor and manager is not responding properly.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Thakur95
                                      from Delhi, Delhi
                                      Feb 16, 2023
                                      Report
                                      Copy

                                      Address: Uttam Nagar, West Delhi

                                      Dear Sir,

                                      Sir my bick is having battery problem since last 2 months, I always get my bike serviced from Sharma Automobiles (Nangloi, Delhi).

                                      When the service was done in December, even then I said that there is a battery problem in the bick, change the battery, but they did not change the battery, Driven the bick for 10 days then the bick stopped.

                                      Then went to get the bike serviced in February, then told them that there is a problem with the battery, change the battery.

                                      Went to service the bick on February 05, that day they removed the battery and replaced the dummy battery and said that the battery will come in 3 to 4 days, then they will change it.

                                      Sir, from 05th February to 16th February, still the battery has not arrived, whenever I call, they say that the battery seller has not arrived yet, Now the battery is not coming so what is my fault in this.

                                      Sir, my leg has met with an accident, there is a problem in starting the bick with kick. ever since I brought the bick after getting it serviced, the bick has been parked at home.

                                      Sir please help me and get my work done as soon as possible

                                      Thank's & Regard:-
                                      Vidyanand Thakur
                                      Ph No. [protected] / [protected]
                                      Vehicle No. DL1SAF7795
                                      Modal- Passion Pro BS6
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit