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Hero MotoCorp Complaints & Reviews

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Last updated Jul 7, 2022
Complaints 5913
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241
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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34, Community Centre, Basant Lok, Vasant Vihar
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Hero MotoCorp reviews & complaints page 7

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R
Ritashree Chakraborty
May 3, 2022
May 5, 2022
This thread was updated on May 5, 2022
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Hero Motocorp — Problem in maestro edge scooty

I, Ritashree Chakraborty facing many problems with my maestro edge scooty which I have been brought before one year from Geetanjali Auto Centre Domohani Asansol, W.B . Now it's not getting start. The showroom is very bad, supervisor and all the staffs behave very badly . I think they gave me a old scooty rather a new one . They charge 40 rupees in every free service, which must be free of cost. I gave them my scooty with full tank oil but...
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S
sasd
from Gwalior, Madhya Pradesh
May 2, 2022
May 5, 2022
This thread was updated on May 5, 2022
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Hero Motocorp — Bouncing Charges

Dear HFCL,

I Hope you are doing well.

I request you, my loan application no. # 2995238 and LAN # GWLTWL[protected]. All the installments of which have been deposited by me 2 years ago from today. Only my bouncing charges are due. Kindly request you to forgive my charges. Because due to covid 19 I am unable to pay these charges. And my "NOC" be given.

Thank you very much.

Anil...
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S
sasd
from Gwalior, Madhya Pradesh
May 2, 2022
May 5, 2022
This thread was updated on May 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hero Motocorp — Bouncing Charges

Automated acknowledgement: Your query has been received
Inbox

HFCL Customer Care
Jun 11, 2021, 3:55 PM
to me, [protected]@2o115au6rqskv30yvmwmd10vvb0p9igxxg08luhr3xa5kq4ffn.6f-271tvuay.ap4.a...⇄

Dear Customer,

Thank you for your email received on "11/6/2021". This is an automated acknowledgement to your email.

At Hero Fincorp we are committed...
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K
kunalsp
from Nashik, Maharashtra
May 2, 2022
May 5, 2022
This thread was updated on May 5, 2022
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I have paid all emi but still 3 month ago i did not get noc

acc no -nastwl[protected]
cus id 4356481
name- nitin shinde
Read full review and 2 responses
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
Reply
Dear Sir,

Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for further assistance.

Regards,
Team Hero MotoCorp
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    B
    Biradarp
    from Hyderabad, Andhra Pradesh
    May 2, 2022
    May 5, 2022
    This thread was updated on May 5, 2022
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    Hero Motocorp — Bike mileage and pickup problem

    I hve purchased a year ago glamour i3s bs6 bike Hyderabad i am facing now bike pickup and milage problem
    I visit hero service center but can't doing anything
    Hero bike are totally weste of money...
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    S
    Saranraj S
    May 1, 2022
    May 2, 2022
    This thread was updated on May 2, 2022
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    Hero Motocorp — Hero glamour bike engine problem

    Dear Team

    My vehicle having following problems. Please address immediately.

    1. Automatically getting off mode when operating in 50 KM speed.

    2. During the slow operation in accelerator, automatically off the vehicle.

    3. Also I completed my 4th service in hero service centers

    4. Automatically speed rising and slow operation.

    5. This problem I faced on...
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    U
    uditgaur96
    from Noida, Uttar Pradesh
    Apr 30, 2022
    May 2, 2022
    This thread was updated on May 2, 2022
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    Hero Motocorp — Money Fraud and Delivery of Faulty Motorcycle

    Hero MotoCorp committed fraud with me. Shri Yash Motors in Surajpur, Greater Noida gave me a faulty bike and also took extra money from me excess from the sale amount of the vehicle and committed fraud doing this.
    On 24th April 2022, I planned to buy a two-wheeler HF Deluxe and went to the nearest showroom to my home. When I asked about the price of HF Deluxe, I was told that the On-Road price of the vehicle is Rs.69, 000/-. I finalized...
    +5 photos
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    P
    [email protected]
    from kollam, Kerala
    Apr 30, 2022
    May 2, 2022
    This thread was updated on May 2, 2022
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    Hero Motocorp — I ama bought new bike... But not finishing in bike.. Bike x pulse 200v4...

    Front number plate.. Position unusual position it's bad look..what's is the service hero motocorp...
    +1 photos
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    A
    Atish Shaym Kharat
    from Aurangabad, Maharashtra
    Apr 29, 2022
    May 7, 2022
    This thread was updated on May 7, 2022
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    Hero Motocorp — Complaint Regarding poor workmanship due to loss of customer

    Dear, Sir,

    I am Atish Shyam Kharat, Vehicle No. MH20FR0533, Model: HF Deluxe.

    We have given my vehicle for regular servicing on dated 10.04.2022 at Dhanlaxmi Motors, Gut No.109, Plot No. 3, Near hiwale lowns, beed by pass, Aurangabad. (MH). In that working his service the vehicle very poor and that working damage the front side show internally. After we have complaint to workshop and as per discussion we have...
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    N
    Nikhil M.
    Apr 29, 2022
    May 2, 2022
    This thread was updated on May 2, 2022
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    Hero Motocorp — RUDE customer care executive

    I called the customer care to enquire about duplicate invoice as the dealer from whom I purchased is closed. The executive was totally uncooperative and rude.
    I'm telling him the dealer is closed but he is not ready to listen. Even their website do not have the dealer name enrolled, but still he is insisting its there. This is Pathetic.

    Date: 29 April 2022 around 9.30am.
    KA02HP0071

    If this is the...
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    A
    Ajit Shendage
    Apr 28, 2022
    Apr 29, 2022
    This thread was updated on Apr 29, 2022
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    Hero Motocorp — HF DELUXE Fuel pump not working, oil leakage

    Hello,
    I had purchased Hero HF DELUXE BS6 drs c i3s FI black grey STR on
    [protected]. My vehicle chassis number is MBLHAW102L5M83726.

    Currently I am facing lot of issues like oil leakage, engine sudden off in vehicle running condition, heating of complete body of vehicle, fuel pump frequent ON/OFF. My vehicle is completely at idle condition now because of multiple issue.
    I have reported it to service...
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    S
    Santanu9635
    from Bardhaman, West Bengal
    Apr 28, 2022
    Apr 29, 2022
    This thread was updated on Apr 29, 2022
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    Hero Motocorp — Requesting for refund for the unauthorised illegal action

    Dear Sir, I am Santanu Rudra, my motorbike number is WB7504 75. On 18th April, on the way my bike suddenly started off, so I pushed my bike to Katwa Maa Chamunda Hero Showroom. Asim bro, a motor mechanic there, after checking my bike, told me that the bike had an engine problem and the crank, cylinder of the engine had to be replaced. I asked them that in just three and a half years, how could my bike have an engine problem and told them...
    +4 photos
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    S
    Shikha1512
    from Mainpuri district, Uttar Pradesh
    Apr 28, 2022
    Apr 29, 2022
    This thread was updated on Apr 29, 2022
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    Hero Motocorp — Services related

    My name Ranbeer singh
    Vehicle n UP76Y3756
    Mo n [protected]
    TIWARI AUTOMOBILE chhibramau kannouj (up)
    I went to the service center at 10:30
    No employee is ready to work there.
    Supervisor and worker very poor
    and very poor way of talking...
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    S
    Shahdab Alam
    Apr 28, 2022
    Apr 29, 2022
    This thread was updated on Apr 29, 2022
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    Hero Motocorp — Oil leakage

    मैंने अपनी फोर्थ सर्विस सिंगल एजेंसी से 25/04/2022 को करवाई जिसमे उन्होंने बताया कि आपका हेड ऑयल लीक कर रहा है तो मैने उसको कहा आप टीक का करदो लेकिन मेरी प्रॉब्लम पूरी तरह से ठीक...
    +1 photos
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    M
    manoj2625
    from Chandigarh, Chandigarh
    Apr 27, 2022
    Apr 29, 2022
    This thread was updated on Apr 29, 2022
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    Hero Motocorp — Selling defective engine

    My hero maestro edge purchase 2017 June
    When it's new it's pick up acceleration every thing is ok
    Whithin 3 year after purchasing it's engine got seized and I only used it only 16000 km

    It's warranty is for 5 year for engine

    Hero service centre bajrang motor nainital deny to repair seize engine they told me you don't have showroom service record
    We are not able to give you free service...
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    A
    Azarudeen Azar
    Apr 27, 2022
    Apr 28, 2022
    This thread was updated on Apr 28, 2022
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    Hero Motocorp — Shake absorb damage within 1 year

    I bought hero xtreme 160 on march 15 2021. I am regularly doing services on time but last two service is not good my Shake absober was not functioning well and my bike touches ground in speed braker even without pillion rider on March 25 2022 I was riding with my brother crossed small pithole with speed of 50km.i got little shake but I didn't fall. Bike is in control. after 2 days I noticed air leaking in both wheels .then I found both wheel...
    +3 photos
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    B
    Babujais
    from Kanpur, Uttar Pradesh
    Apr 27, 2022
    Apr 28, 2022
    This thread was updated on Apr 28, 2022
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    I am owner of Maestro edge.
    I have bought this scooter in October 2021.
    My scooter front head is creating noise
    I have told this thing to service centre but when I received my scooter after service, the issue was not resolved.
    I asked them to resolve it. They taken my scooter back and give it me on next day but still the issue is not resolved.
    The worst thing about this service centre is that they don't take ride to test what is the problem before service and also after service they don't take test ride to know whether issue is resolved or not.
    Worst experience I am facing with hero.
    Read full review and 2 responses
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

    Regards,
    Team Hero MotoCorp
    Reply
    Babujais's [Complaint's author] reply, Apr 28, 2022
    Registered Mobile Number:9918571515
    Vehicle Number: UP78 GF 3170
    Dealer: Swami Motars, Govind Nagar Kanpur
    Dear Sir,

    Thanks for providing your details. We have notified your complaint[protected] to our team and they will be in touch with you.

    Regards,
    Team Hero MotoCorp
    Reply
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      M
      [email protected]&#%
      from Gurgaon Rural, Haryana
      Apr 26, 2022
      May 17, 2022
      This thread was updated on May 17, 2022
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      Sir m kl 22/04/2022 ko apni bike ko lekar ARC AUTO Address - K2/814 Rangpuri Road Mahipalpur Delhi 110037
      Yhaaa pr lekar ghya tha meri bike ke engine me problem aaa rhiii thiii to m vhaaa pr ghyaaa to vhaaaa ka manager shaab bol rhaaaa h ki aaap apni bike ko vhiiii se repair krvaaoooo jhaaaa seeee liiiii h . ye Usss manager ki wording thiii Asiiii workshop ko to bndh kr denaaa chahiyeeeee Aaagh lghaaaa do sali workshop ko
      Read full review and 2 responses
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
      Reply
      Sir Bike Number HR 76 A 0712 BIKE NUMBER
      MOBILE NUMBER [protected]

      or aaap ne kseeee bol diyaaa ki complain kseee close kr diiii
      Reply
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        S
        shehzzad__
        from Delhi, Delhi
        Apr 26, 2022
        Apr 28, 2022
        This thread was updated on Apr 28, 2022
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        Hero Motocorp — Having pick up problem, poor suspension, turning off very frequent and startup problem in addition in Glamour BS6

        Chassis Number: MBLJAW158MGC01112, registered with the name of Shehzad Ali.

        Really pathetic that the Hero Glamour BS6 bike is not upto the mark.

        Continuously making sound from the head once I cross 40kmph.
        MAJOR ISSUE is that bike turns off automatically on pressing clutch or slowing down. It is very frequent when we drive in traffic. Every minute I need to restart which itself is a problem, bike doesn't...
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        R
        Rabin ojha
        Apr 26, 2022
        Apr 28, 2022
        This thread was updated on Apr 28, 2022
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        Self start, kick start problem and kick touch silencer pipe
        Read full review and 2 responses
        Hero MotoCorp customer support has been notified about the posted complaint.
        Bike totally duplicate
        Reply
        Dear Sir,

        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

        Regards,
        Team Hero MotoCorp
        Reply
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          Recent comments about Hero MotoCorp services

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          Please help me out



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