Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Dec 12, 2025
Complaints 6264
Resolved
257
Unresolved
6007
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 78

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sihan266@
May 5, 2021
Report
Copy

Hi,
This is inform to you I renewed my bike insurance on 9 june 2019 from Auto needs showroom in Gurgaon sector 14. They took the payment of insurance and gave me the ICICI Lombard insurance company insurance copy. Now the scene was, when my bike got stolen on 20 October 2020, I filed an FIR at that time, and submitted all the documents for my claim of stolen bike with ICICI Lombard. From that time the team was earlier telling me that they are doing the formlities but later informed me that they haven't received any payment of insurance from the showroom. They asked me to go to the showroom where I had submitted my insurance money but my question was when I have my insurance policy copy why should I go, but still I went to the showroom the staff said that there showroom manager was on leave, so please come after 8 days. After 8 days I called the showroom but the staff said he was still on leave, come after 7 days. I visited after 15 days but staff behaviour was still same and they again told me that the manager was on leave, come after 15 days. From here on I called the Hero motor company helpline number and they had registered my complaint. After that their manager call me and asked for the copy of my insurance, and had assured me that he will look after my complaint but after no response from him also I called him then he told me I can't help you.Please look into this seriously and help me in getting stolen bike claim
Thanks.
Kuldeep
#[protected]
+1 photos
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
Sihan266@'s [Complaint's author] reply, May 12, 2021
I am not getting any response from your side. I already mailed at 12 fab 2021
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rajeesh tuttu
    May 4, 2021
    Report
    Copy

    Address: Kerala. Palakkad.

    I purchased hero pleasure bike on sep 2020 now the kilometer is 5000+ i serviced the bike regulerly... Now its aceletor cable cut down and i asked the showroom... But there is no response from them
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Selva Raj94
      May 4, 2021
      Report
      Copy

      In my passion pro bs6 drum variant side indicator sound not available at the buying time the showroom officers told that they does not have those wires to connect now more than 4 months done still they are telling not available in the showroom after sales service is worst to the core does not reply and solve properly kindly enquire and help
      showroom address
      Sasti motos
      Erode Rd, Muthur, Tamil Nadu 638105
      Phone: +[protected], +91-[protected]
      Hero MotoCorp customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Selva Raj94
        May 4, 2021
        Report
        Copy

        Recently purchased hero passion pro bs6 drum variant and i have issues with gear shifting and i register a complaint in respected showroom authorities but they does not enquire my complaint and put my vehicle on waiting list so kindly help with this issue.

        showroom address
        sasti motors
        Erode Rd, Muthur, Tamil Nadu 638105
        Phone: +[protected], +91-[protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We regret the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pharma Kalai19
          May 4, 2021
          Report
          Copy

          Address: Vaniyampadi road,Thirupattur,Thirupattur dist,TamilNadu-635601

          Respected sir/madam, I'm kalaimohan.on feb 2, 2021 i purchased a new bike(passion pro) from one of your showroom named lakshmi motors, Tirupattur, Tamil nadu-635601.It has been 3 months since i purchased my vehicle but it has not been registered yet.That showroom isn't responding properly, they are using such a bad language . I even didn't received my helmet also.they are selling it for cash, instead of giving to customers.i have faced lot of difficulties because of not registering my bike.They even not responding to calls also.I even lost my job due to this issue.So take necessary actions against the showroom and make my bike get registered.otherwise I'm supposed to take necessary legal actions.
          My customer id.[protected]SCON[protected]
          +1 photos
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

          Regards,
          Team Hero MotoCorp
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            hari003
            May 3, 2021
            Report
            Copy

            Address: Gokulam, Kattachira South, Pallickal P.O, Mavelikara Taluk, Alappuzha

            For the DOP of the vehicle the engine indication light is full time ON when the key is inserted. While given for servicing (2times) they said one sensor is not working and it has to be replaced but they don't have stock, when stock arrives they will intimate. Months have gone no replacement has been done.Now there is a call for 3rd service, even now they are not sure about the stock exist or not.Kindly do the needful
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

            Regards,
            Team Hero MotoCorp
            hari003's [Complaint's author] reply, May 10, 2021
            My no is 8281800240. Dealer Name is M/S. POWER CITY MOTORS (KAYAMKULAM). I couldn't register the complaints in your app it's showing some error.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Star@
              May 2, 2021
              Report
              Copy

              Address: Village -chakra post-aindha -district -pratapgarh 230204

              I purchase hero hf deluxe before 8 month from himanshu automobile address -kunda pratapgarh
              Before 8 days i face starting issue in my bike and i go to himanshu automobile for solving starting issue
              From 8 days my bike not made please solve my issue
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

              Regards,
              Team Hero MotoCorp
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                P kbaru
                May 1, 2021
                Report
                Copy

                Address: Sivasagar

                My Xtream 160r front socket oil seal
                damaged. Oil is leaking from it. But the service center is not providing me new oil seal. They told me that company is not providing the parts. So I decided to return the bike. Please provide me as soon as possible. Or I will go to the consumer court.
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealers Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                Regards,
                Team Hero MotoCorp
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  PinkU Rajbongshi
                  May 1, 2021
                  Report
                  Copy

                  Address: vill-alta, p.o- Dumuni chowki, PS- Baihata Chariali

                  Dear sir maine 15.12.2019 tarikh glamour hero bike ka EMI payment compete kiya abhi tak muje NOC Diya nahi, bahut bar puchne geya bol raha he NOC abhi nahi huya, kiya itna let kiu hua . 2 years ho geya kiu nehi mila abhi tak ? Baihata Chariali Kamrupa Motors bike dealers.
                  +1 photos
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  May 01, 2021
                  Updated by PinkU Rajbongshi
                  dear sir maine 15.12.2019 tarikh glamour hero bike ka EMI payment compete kiya abhi tak muje NOC Diya nahi, bahut bar puchne geya bol raha he NOC abhi nahi huya, kiya itna let kiu hua . 2 years ho geya kiu nehi mila abhi tak ? Baihata Chariali Kamrupa Motors bike dealers.

                  Dear Sir,

                  We can totally feel your disappointment. Kindly help us with your Mobile Number on app.[protected]@heromotocorp.com & we shall give our best to resolve this issue.

                  Regards,
                  Team Hero MotoCorp
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deeliprao
                    Apr 30, 2021
                    Report
                    Copy

                    Address: Aavinash Biradar hn.69 mig colony janwada road bidar

                    Sir I have taken hero bike passion pro in 2019 at Kailash motors bidar
                    But in this bike when I use back wheel break loude sound created there
                    It's not only in my bike overall this models all bikes having this problem
                    So kindly replace break system or make any alternative orragement
                    To ovide to go consumer court
                    Thanks sir
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sambhu Barman
                      Apr 30, 2021
                      Report
                      Copy

                      Address: Mathabhanga

                      My bike is xtream 200r.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Please solved the problem
                      Dear Sir,

                      Apologies for the unpleasant experience. Please share your and Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mr Rahul Gupta
                        Apr 29, 2021
                        Report
                        Copy

                        Address: Ballabgarh

                        Please 🙏 solve my problem
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mr Rahul Gupta
                          Apr 29, 2021
                          Report
                          Copy

                          Address: H.no 43 gali no3A Vishnu colony Ballabgarh

                          Dec mai bike li or avi sy problem suru what is this v bad experience with hero staff was not behave good
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            aneeshns
                            Apr 29, 2021
                            Report
                            Copy

                            Address: TVPM

                            My vehicle is hero pleasure+ KL-01-CP-5396. Vehicle is not move backward. Starting ok and front movement some sound but moving. Back not moving. Taking vehicle in Diya motors Eanchakkal, TVPM. Today i am calling there, Service engineer told me that far from there shop so please driven there. But The sound of vehicle and movement problems, i am not ready to drive 22 kilometers is risk. The engineer told me that please choose nearest hero service center.
                            I am very disappointed. i am a herocustomer at your staring time to now. So please give me a suggestion
                            Email : [protected]@gmail.com
                            Mob: [protected]

                            Take urgent decision
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                            Regards,
                            Team Hero MotoCorp
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pravin4917
                              Apr 29, 2021
                              Report
                              Copy

                              I bought Hero HF Delux i3S Bike from Jalgaon the dealer name is Satpuda Automobiles on 23rd Sep 2020 from the purchasing of bike i am facing issue with i3S function its not working properly from beginning, I am not in jalgoan so i was did my free services in Padagha Tal Bhiwandi Dist thane .Both time i mention my problem but not solved and now the bike cell start buton working in gear also, some noise in engine & bike jerks while running
                              In the new bike i facing lots of problem & irresponsible service by your dealer, I am very disappointed with hero and lost trust about HERO
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ankit 959
                                Apr 28, 2021
                                Report
                                Copy

                                Address: KD Auto, Mirzapur Road, Bhuj-Kachchh-370001

                                Respected sir,
                                I m like hero product and I hv 3 hero bike at my home, recently, I purchased one more a scooty on 24 Feb 2021, now I m unsatisfied with this hero products bcoz after two months, Scooty fuel moter which is electronic, creating problem during starting, I hv done 1st free service but after two days it's start problem in fuel moter pump
                                PROBLEM IS THAT NO STARTING BY KICK OR SELF START. NIL NIL
                                I WANT CHANGE MY SCOOTY OR REFUND MY FULL AMOUNT PLZ.
                                NOW I WILL GO FOR PURCHASE HONDA ACTIVA BS6, THAT IS GOOD FROM ENGINE SIDE IN BS6.
                                THANK U...
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                KD Auto, bhuj
                                Dear Sir,

                                We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sumitsocial2
                                  Apr 28, 2021
                                  Report
                                  Copy

                                  Address: BUDAUN

                                  I had asked to change the lock of my scooter at the service time but since today three services have been done and today it was refused to change the lock saying that the warranty has expired
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    ranga417
                                    Apr 28, 2021
                                    Report
                                    Copy

                                    Address: Address: Narsampet, Warangal, NH-365, Warangal Narasampet Road, Narsampet, Narsampet, Telangana 506132

                                    Hi,
                                    I purchased a splendor bike @ showroom "Sai Shakthi Auto Mobiles"
                                    Address: Narsampet, Warangal, NH-365, Warangal Narasampet Road, Narsampet, Narsampet, Telangana 506132

                                    The issues, after 4 months started seeing battery issues though we have warranty, but seller is not ready exchange with the new product and always he is givng temporary solution to re-change and give it like that we are seeing 4-6 months. But we fed up and decided to give a complaint against to the seller.. He is always asking money for change of new battery and not interested to change a old battery..
                                    kindly take a action against to this seller.

                                    Thanks
                                    Raji Reddy Ganta
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                    Regards,
                                    Team Hero MotoCorp
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vasu H k
                                      Apr 28, 2021
                                      Report
                                      Copy

                                      Address: Vasu H K S/O kumar H K HARIHARAPURA V and Post, k, r pet

                                      Bike 40, or 50 km normal speed . Is running time engine sound, sylencer sound is normaly ok, but extra abnormal sound is come, koya koya koya soundis come
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                      Regards,
                                      Team Hero MotoCorp
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Deepak991082
                                        Apr 28, 2021
                                        Report
                                        Copy

                                        Address: Singla auto agency bisrakh mod Chapraula lal kua Ghaziabad 201009

                                        Hello my name deepak. Maine 25th oct ko apni bike jiska no UP16CR3185 singla auto agency chhapraula Lal kua 201009 se purchase kari thi or mere purchase karne k first week main hi mujhe usme problem face hue jo uske gear main ho rhi thi jiski complaint maine kari showroom jakar to waha k manager dinesh yadav ji ne kaha ki aap abhi thoda wait kijiye first service par jayegi to aap waha saari problem bata dijiyega to waha sab solve ho jayegi or phir meri bike first service par gyi uske baad unhone kaha ki theek ho gyi ha ab koi problem nhi hogi uske baad wahi problem bahut jyada aane lagi maine phir Complant kariand hero motor ki website par mail bhi kiya isi issue main but uske baad bhi koi revert nhi mila or aaj meri bike ko 6 month hi hue ha or meri bike main Gear problem, battery dead ho gyi, Chain set main wahi aawaz aa rhi ha jo first day aa rhi thi, yahi saari problem maine showroom walo k kehne par saari agencies par service karwa chuka hu but abhi tak meri problem solve nhi hue ha so mujhe aisi ghatiya company ki bike kabhi na leni ha or na kabhi use karni ha free main nhi kharreedi ha paise diye ha jo bahut mehnat k ha or ab main saari video bana kar facebook insta sab jagah upload karunga taaki sabko pata to chale ki hero k product kitne ache hain jo aap ek baar lo or jindagi bhar pareshan raho. Pehli baar to bike purchase kari usme bahut acha result de diya kabhi na lu or kisi ko suggest karu isse acha to honda k product ha because main use karta hu honda ka mere liye sabse best hai honda.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We totally understand the inconvenience you are experiencing. We have noted your complaint[protected]. We will get back to you shortly.

                                        Regards,
                                        Team Hero MotoCorp
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit