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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
Complaints 6264
Resolved
257
Unresolved
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 79

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R
Radhiprem
Apr 27, 2021
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Address: Villapuram madurai

No response no proper answer about delivery time
Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

We regret the inconvenience caused to you. Kindly share your Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp
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    akilamathi mathi
    Apr 27, 2021
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    Address: 651. V M Govindasamy nagar annamalai agar chidAmbaram

    Hero plessure plus
    two wheeler battery no charging
    1 or 2days vechicle not running no self start and kiker no movement
    battery any time discharging
    battery company certificate battery condition good
    vechicle problem company phone contact
    person kind request
    Hero MotoCorp customer support has been notified about the posted complaint.
    Apr 27, 2021
    Updated by akilamathi mathi     Hero plessure plus
    two wheeler battery no charging
    1 or 2days vechicle not running no self start and kiker no movement
    battery any time discharging
    battery company certificate battery condition good
    vechicle problem company phone contact
    person kind request
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      akilamathi mathi
      Apr 27, 2021
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      Address: 651, V M GOVINDASAMY NAGARANNAMALAI NAGARCHIDAMBARAM

      Hero plessure plus
      two wheeler battery no charging
      1 or 2days vechicle not running no self start and kiker no movement
      battery any time discharging
      battery company certificate battery condition good
      vechicle problem company phone contact
      person kind request
      Hero MotoCorp customer support has been notified about the posted complaint.
      Apr 27, 2021
      Updated by akilamathi mathi       Hero plessure plus
      two wheeler battery no charging
      1 or 2days vechicle not running no self start and kiker no movement
      battery any time discharging
      battery company certificate battery condition good
      vechicle problem company phone contact
      person kind request
      View replies
      Dear Sir,

      Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        M
        munawar111
        Apr 27, 2021
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        Address: SRINAGAR

        Compliant against staff of jk motors lal chowk srinagar
        Hero MotoCorp customer support has been notified about the posted complaint.
        View replies
        Dear Sir,

        We regret the inconvenience caused to you. Kindly let us know your concern in detail on app.[protected]@heromotocorp.com to help you further.

        Regards,
        Team Hero MotoCorp
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          A
          Arvind kumar hariom g
          Apr 27, 2021
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          Address: Kailhat Bazar chunar

          श्री राम आटो सेल्स कैलहट बाज़ार चुनार मिर्ज़ापुर के एजेंसी में कस्टमर के साथ भेद भाव किया जाता है,
          जो इनके पहचान के होते है इनका सर्विस पहले करते है भले ही वो बाद में आए। इस विषय को समझिए अन्यथा आगे से लोग आपकी सर्विस की वजह से किसी और कंपनी की गाड़ी लेना सुरु कर देंगे।
          Hero MotoCorp customer support has been notified about the posted complaint.
          View replies
          Dear Sir,

          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

          Regards,
          Team Hero MotoCorp
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            D
            Danny Cyrus
            Apr 27, 2021
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            None of the employees are trained to communicate with customers...no proper updates...I ev never seen such organizations...if they don't have even the demo vehicle why do they want to sell the product...how can someone buy a bike without even test driving it...such a pathetic customers service...
            Hero MotoCorp customer support has been notified about the posted complaint.
            View replies
            Dear Sir,

            Please accept our sincere apologies. We request you to share your Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              B
              [email protected]
              Apr 27, 2021
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              Address: Sadhashivpet

              I have an issue Regards Hero Destini 125 I have purchased The bike recently on the month of October The bike i have received is Default and having lot of problems like heavy Sound And body vibration and Lack of Mailage I have got Defect worst bike Show rooms Manager also is not responding to my problem I any way please slove this Issue.
              Hero MotoCorp customer support has been notified about the posted complaint.
              View replies
              Dear Sir,

              Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

              Regards,
              Team Hero MotoCorp
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                D
                Deepak choudary
                Apr 27, 2021
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                Address: v.p.o narot mehra , tehsil district pathankot

                I am Deepak choudary, i am from pathankot, my vehicle model is Destini 125, vehicle reg.no.-PB35AF7795, sir maine 17/03/21 ko service time pe jugial agency se kit dalwayi thi or jis problem ko solve krne ke liye dalwayi thi vo problem to abi b aa rhi hai or problem yeh thi ki uske self start me problem aa rhi hai or sath me engine se smoke niklti hai, please sir do something to solve this problem.
                Hero MotoCorp customer support has been notified about the posted complaint.
                View replies
                Dear Sir,

                We regret the trouble caused. We have noted your complaint[protected]. We will get back to you shortly.

                Regards,
                Team Hero MotoCorp
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                  L
                  Lokesh yagani
                  Apr 26, 2021
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                  Address: Naidupet

                  I took hero glamour 6 months ago. Now bike self start not working and kicker jam when we kick.past two months I complaint in showroom but they didn't respond. Now vehicle not starting.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir,

                  We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
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                    D
                    DAM PILIBHIT
                    Apr 26, 2021
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                    I visited Kipps Sales Pvt. Ltd. Nainital Road Bareilly Uttar Pradesh for enquiry of Spleder+ bike but no response given by any person. We waited 10 minutes at showroom.
                    Hero MotoCorp customer support has been notified about the posted complaint.
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                      D
                      DAM PILIBHIT
                      Apr 26, 2021
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                      I visited kipper sales pvt. Ltd. Nainital Road Bareilly UP. No response was given
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      View replies
                      Dear Sir,

                      Sorry to hear about the trouble you faced. We request you to let us know your concern on app.[protected]@heromotocorp.com to help us in resolving your issue.

                      Regards,
                      Team Hero MotoCorp
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                        M
                        MANISH__RMZ
                        Apr 26, 2021
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                        Address: House no.2 sidganga layout hubli behind shanthveer apartment keshwapur, Keshwapur

                        NAME - MANISH R
                        I've purchased Destiny from hero Motorcorp as on 2019, people from the showroom have written the temporary number of rt number in permanent marker on my bike which looks so ugly not sure what they were thinking, I've provided my bike for servicing for 4-5 times still they are unable to erase those marks, I've been using my bike with broken foor rest for the past 6 months, I've provided for servicing twice in the past 6 months ie, on January and this April both the times they were unable to fix my foot rest, I've been riding my bike without foot rest for past 6 months now, my bike isn't showing the petrol indications properly inspite of taking my bike for servicing and pointing out my problem...I've spoken with the servicing center again they told they would call me it's been 4 weeks now still no call recieved
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir,

                        We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          K
                          Kiran Prince
                          Apr 26, 2021
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                          Address: Edarapalli,amalapuram,533201 East godavari Andhrapradesh

                          Bike's battery or self start system has a huge problem. Kick start is also not working. After 4 services from authorized service centre regarding this complaints bike has malfuctioning over this performemce. Need a replacement or a proper service to make the bike in good performing condition. and Still No Response For my Replacement battery I'm facing A Kick start is very suffering at the time of trafic 15 days gone but authorised showroom said It's take time Kindly follow up and Give me the Replacement battery
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            B
                            boobathi arumugam
                            Apr 25, 2021
                            Resolved
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                            Resolved

                            Address: SISODIYA MOTORS, VANIYAMBADI TIRUPATTUR DISTRICT,TAMILNADU-635751

                            Respected sir

                            my name is mujammil as i am residence to NO36/2/115 SIYALI STREET, JAFFRAABAD, VANIYAMBADI, TIRUPATTUR DISTRICT, TAMILNADU PIN-635751 Cell:[protected]

                            i will purchase hero xtreme 160 bike[protected] sisodiya motors vaniyambadi.vechile no
                            TN-83 D-2823
                            my bike problem to porak oil seal i will going on our shoroow sisodiya motors 08/04/2021 to complaint for my problems.

                            they are telling our shoroom receptonist yor bike to deliverd 14/04/2021 and solved to your problems

                            till date i will going to many time in the shoroow but they are not response please solved my problem and take action to the showroom

                            thanking you
                            Apr 25, 2021
                            Complaint marked as Resolved 
                            Respected sir my name is mujammil as i am residence to NO36/2/115 SIYALI STREET, JAFFRAABAD, VANIYAMBADI, TIRUPATTUR DISTRICT, TAMILNADU PIN-635751 Cell:9944024084 i will purchase hero xtreme 160 bike 4-12-2020 sisodiya motors vaniyambadi.vechile no TN-83 D-2823 my bike problem to porak oil seal i will going on our shoroow sisodiya motors 08/04/2021 to complaint for my problems. they are telling our shoroom receptonist yor bike to deliverd 14/04/2021 and solved to your problems till date i will going to many time in the shoroow but they are not response please solved my problem and take action to the showroom thanking you
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            View replies
                            Dear Sir,

                            We regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                            Regards,
                            Team Hero MotoCorp
                            Reply
                            सर मेने दिनांक 17 /07 /2021 को कमल ऑटो मोबाइल खैरथल अलवर राजस्थान से एक स्प्लेंडर BS6 बाइक खरीदी थी /जो अब 720 किलोमटेर चली है./अब मेरी गाड़ी चलते वक्त बंद हो गई है /और इसकी शिकायत मेने कमल ऑटो मोबाइल से की तो उन्होंने मेरी गाड़ी को लेके जाने के लिए मना कर दिया है/उन्होंने कहा की अपने आप करवाओ /अतःआप से विनम्र निवेदन है की मेरी गाड़ी को ठीक करवाए/
                            RAM JI LAL
                            REG NO RJ02BW0750
                            MODEL SPLENDRA BS6
                            MOB [protected]
                            MOB [protected]
                            Reply
                            बहुत ही खराब किस्म की मोटरसाइकिल गियर फस रहे हैं। स्पीड 60 से ऊपर जाने पर बहुत बुरी आवाज करती है।
                            स्पीड मीटर की पैकिंग ठीक नही है उसके अंदर बारिश का पानी जा रहा है। जो 1 बार खराब होने के बाद मीटर हीरो के मेकेनिक से ठीक नही हुआ हीरो के मैकेनिकों व्यवहार ठीक नही है। 3 एजेन्सी पर दिखा चुका हूँ।
                            मीटर की कीमत 3000 रुपये
                            ये साले कुत्ते बैठे हुए हैं जो ग्राहक को नोंचकर खाना चाहते हैं । किसी भी समान की कोई गारण्टी नही है
                            टट्टी खा लो कुत्तों ग्राहकों की
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                              R
                              R@hulchak
                              Apr 25, 2021
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                              Address: Baruipur

                              Bike's battery or self start system has a huge problem. Kick start is also not working. After two services from authorized service centre regarding this complaints bike has malfuctioning over this performemce. Need a replacement or a proper service to make the bike in good performing condition.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir,

                              We regret the trouble caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                              Regards,
                              Team Hero MotoCorp
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                                R
                                Rinky639
                                Apr 25, 2021
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                                Address: KS MOTORS BAGHADOGRA

                                I have purchased EXTRRME bike regPB35Y2439 in 2016 July.
                                The date on which I purchase its creating a issue of gear stucking. After passing more than four year, company only making me fool on the name of service. In last services they snached my mobile and throw me outside of the service center. Although I am covered in guarantee period in which company says either 45000 km or 5 years of purchased your engine is fully covered. I have used this bike last four year and drove only 12000 km and I have done all the services from authorised service center.
                                +2 photos
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Apr 25, 2021
                                Updated by Rinky639                                 There is more evidence of my servicing and hero company is simply passing the time and not giving proper response...
                                Even I have also complained in the consumer portal also they have given fake reply to the site.
                                May 04, 2021
                                Updated by Rinky639                                 No there is no action against this complaint they all are fraud.
                                View replies
                                Dear Sir,

                                Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

                                Regards,
                                Team Hero MotoCorp
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                                  J
                                  jagan1978
                                  Apr 25, 2021
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                                  Address: H.NO: 8-4-53/1, PAVAN PURI COLONY, ROADNO:2, Karmanghat, Hyderabad- 500079.

                                  Bought the Glamour BS6 on 21st Mar'21 till one week its working fine. After a week onwards its not working properly facing lot of issues like: startup, self is not working, Changing the gear is very tough. Visited to local authorized service center several times no proper response received from the technicians. Done first service also after 260 KM, it may results positive but facing same issue with the vehicle.

                                  Initially dealer was not given complete extra fittings which was charged to me after several visits they completed bumper fitting, am not sure all the extra fittings have been done and still not received number plate from the dealer.

                                  Need your intervention in this regard.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  View replies
                                  Branch Details:
                                  Laxmi Motors, Karmanghat Branch, Hyderabad - Telangana.
                                  Purchased with the name of Ch Deepika on 21-Mar-2021 Glamour BS6.
                                  My Contact no: [protected]
                                  Reply
                                  Dear Sir,

                                  Apologies for the inconvenience. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    aaah143
                                    Apr 25, 2021
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                                    My vehicle is hero maestro edge and from the date of purchasing lot of complaints . I use to maintain vehicle regularly and also time to service . Now engine was struck and unable to start . Ratna motors mvp colony vizag, such a worst service and response to the customers

                                    My mobile number [protected].
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Sir,

                                    We regret the trouble caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                                    Regards,
                                    Team Hero MotoCorp
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                                      V
                                      various things in one life
                                      Apr 24, 2021
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                                      Address: NILADRI MOTORS, MATH CHOMUNI, SHOWROOM NUMBER IS 7574827014, SERVICE CENTRE MADHYA KASHIPUR, P.O.. RESHAMBAGAN PHONE NUMBER - 03812556665

                                      I am user of hero pleasure + bh6 6 months age my Scotty during batery is not working..I have Tel hero device centre of Tripura, Niladri motors of sevicing centre MADHYA KASIPUR, P.O. RESHAM BAGAN, there phone no is [protected], my pleasure number is TR01AN7896, BATTERY WARANTY CARD NO ..020920B5/ M710g290453, owner name is SONALI DAS, model VIN - MBLJFB067LGJO2895, owner mobile number is - [protected], they are not replace my battery I am tottaly so sad, I am woman how can start my Scotty please help me, thanking HERO MOTOCOP company
                                      +1 photos
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Apr 24, 2021
                                      Updated by various things in one life                                       Please replace my battery mobile number to contact me [protected]
                                      View replies
                                      Dear Sir,

                                      We regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        J
                                        Jaheds
                                        Apr 24, 2021
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                                        Address: Hadpsar, pune 28

                                        I have purchased HF deluxe bs6 bike 7 months back only. And now fuel motor is not working, due to this bike doesn't getting start. What people can do if its happen on highway or on off road... i tow my bike from 13 km as not starting...and now due to lockdown since 10 days it's in non working condition. No showroom mechanic is able to solve this issue also, not picking up the phone calls????? All numbers are switched off ???? I have purchased this vehicle from Saideep Wheels, Hadpsar, pune, Maharashtra.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Sir,

                                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                        Regards,
                                        Team Hero MotoCorp
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