Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Apr 12, 2026
Complaints 6268
Resolved
257
Unresolved
6011
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 85

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ankit_111
Apr 1, 2021
Report
Copy

Address: 413,ADARSH NAGAR DURGA LANE KONNAGAR HOOGHLY-712246

Rear wheel problem
My vehicle no. - WB18AE1574

PROBLEM FROM THE DATE WHEN I PURCHASED THE BIKE.

Atleast 5000 ruppes i spend on the rear wheel bit not get my problem solve ...
I complaint several time for my bike but no response from hero motorcorp.
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sureshsau
    Mar 31, 2021
    Report
    Copy

    Address: HANTAL

    I purchased Xtreme 160R detail are below. When I start the bike go 5km and stop for any reason for 1 minute and again start, the bike was not started (self + kick). Last 6month I faced this problem. I told service center 10 times but problem not solved.
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

    Regards,
    Team Hero MotoCorp
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      jitendrakonch
      Mar 31, 2021
      Report
      Copy

      Address: kuthaund, jalaun (U.P.)

      My name is Jitendra Kumar Prajapati. I bought Hero extere 160R bike from Shukla Automobiles, Kutahund District- Jalaun on date 25-oct-2020. He had taken full amount of bike with all accessories but he did not provide me all. He had placed hero passion pro leg guard in place of hero extreme leg guard when i asked to replace it with original he refised me. i asked him for remaining accessories he could not give me appropriate answer ask me for extra money. the seat of the bike is not also ok it is not pacing properly. i have asked him a lot time to solve it but he did not responding me. The big problem is this that he is not provide me any bill of bike. i said him to provide me bill but he refused me to provide it. please do something neccesory about my concern.
      i am adding some fotos of bike .
      with regards-
      Jitendra Kumar Prajapati
      mob no.-[protected]
      Hero MotoCorp customer support has been notified about the posted complaint.
      Apr 09, 2021
      Updated by jitendrakonch
      what is the update of my complaint? please tell me.
      Dear Sir,

      Apologies for the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
      jitendrakonch's [Complaint's author] reply, Apr 3, 2021
      My contact No. is 9140741114.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gufrankhan30
        Mar 31, 2021
        Report
        Copy

        Address: Jhansi (jmk) motors, Delhi main service centre.

        As I have just buyed a hero Moto corp. Motorcycle which goes by name and model f-31 deluxe hf..And as soon as I got my first service done the bike gets turned off on a regular basis while driving and when I complained to service centre they just tend to adjust the screw on the oil filter and just say Everytime the same phrase like this won't happen next time now today is the 17th time I came to service centre in 20 days and many time I happen to escape huge accidents due to sudden shut down of my bike and as I reported my bike problem they just refuse to accept that I happen to cross those crisis and when I happen to contact the service manager they start using rude words against me and form a unity telling that I doesn't matter to them that I live or die but I have to always come to service centre and pay them some money even if it is my free service to get proper service for my bike
        Hero MotoCorp customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sandeep Mukharji
          Mar 30, 2021
          Report
          Copy

          Address: BENACHITY DURGAPUR WEST BENGAL

          I bought new bike from west bengal benachity DUTTA AUTOMOBILE unfortunately my bike accident at night that's why I am going showroom DUTTA AUTOMOBILE and registered for claim but after one month they are not calling and not gave me right information.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          So sorry to hear that. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

          Regards,
          Team Hero MotoCorp
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dheeraj42242
            from Mumbai, Maharashtra
            Mar 30, 2021
            Report
            Copy

            Address: Ladnun, Ladnun

            I drive only 500km my new bike and it started oil leaking from engine when I complaint it in first service it was not solved and when I again complaint it they told me it's just dust... I have picture but it is not of the proper size... Please contact me Or suggest something that i can do
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

            Regards,
            Team Hero MotoCorp
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              kunalk28
              Mar 30, 2021
              Report
              Copy

              Address: hublli

              Hello sir
              this is regarding the supply of hero OE parts to the mechanics directly from the dealer/distributors, where we who supports your dealer gets effected with such transit.please take appopriate measure both mechanics and we dealers dont get effected
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We have made a note of your feedback and would certainly share it with the concerned team.

              Regards,
              Team Hero MotoCorp
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Singhravindrakr
                Mar 30, 2021
                Report
                Copy

                Address: At. Barjo p.o + p.s Dhanwar distance. Giridih Jharkhand 825412

                Engine issue
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                So sorry to hear that. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                Regards,
                Team Hero MotoCorp
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ramaram Devasi Maylavas
                  Mar 30, 2021
                  Report
                  Copy

                  Address: Maylawas jalore 343024

                  To
                  Sir - Sirohi autos Sirohi .
                  customer name mohanlal maylavas jalore
                  M.number [protected]
                  Hero splendra+new sell 153km running ...oil likeas problem ...
                  Kindly request sir ...solve me oil likeas problem
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Mar 30, 2021
                  Updated by Ramaram Devasi Maylavas
                  Oil problem solve
                  Please...sir
                  Dear Sir,

                  Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    DBPatelvkt
                    Mar 29, 2021
                    Report
                    Copy

                    Address: HIMMATNAGAR GUJARAT

                    I have purchased spellndor bike from A U Bhurawala HIMMATNAGAR but still not received update about insurance policy and RTO passing.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Apologies for the unpleasant experience. Please share your and Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Harishpg
                      Mar 29, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Am Harish Kumar owner of Maestro Edge 110 cc Regn No. KL03 AB780.
                      I deposited above said scooter to authorised service centre i. e Priyanka motors at Pathanamthitta on 06 Feb 2021 but same not yet repaired even after a lapse of approximate two months. I already contact with service centre for early repair at several times but they did not accept my request and protecting several excuses. Request take necessary action with service centre for early repair please
                      Thanks
                      Mar 31, 2021
                      Complaint marked as Resolved 
                      Complaint not yet resolved KL03 AB 780 Maestro edge
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Harishpg
                        Mar 29, 2021
                        Report
                        Copy

                        Address: Thusharam house Mallassery P o Lakkoor Pathanamthitta Kerala Mob 7306313747

                        I am Harish Kumar owner of Maestro Edge 110 cc Regn No. KL03 AB780.
                        I deposited above said scooter to authorised service centre i. e Priyanka motors at Pathanamthitta (Kerala) on 06 Feb 2021 but same not yet repaired even after a lapse of approximate two months. I already contact with service centre for early repair at several times but they did not accept my request and protecting several excuses. Request take necessary action with service centre for early repair please
                        Thanks
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Mar 31, 2021
                        Updated by Harishpg
                        Complaint not yet resolved
                        Complaint not yet resolved
                        Dear Sir,

                        We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                        Regards,
                        Team Hero MotoCorp
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nikhil Bose
                          Mar 29, 2021
                          Report
                          Copy

                          Address: KALLARA,KOTTAYAM,KERALA

                          Dear team,

                          i nikhil bose has purchased an hero x-pulse on 10/08/2020 from focuz biwheelers in ernakulam panampally nagar kerala 682036.I have serviced my bike since date of purchase till this month last service done, totally till now five services done through the authorised service centre only i have all the bills reciepts and all.Actually my issue is engine oil leakage since the third service i have informed the service centre, technician all they tried serviced three times till now but my issue not get sorted so please kinldy resolve my bike’s engine oil leakage or else i want to go through legally for consumer issue..So please do the needful..

                          Thank you
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the trouble caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                          Regards,
                          Team Hero MotoCorp
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Arjunan Kutty
                            Mar 29, 2021
                            Report
                            Copy

                            Dear sir or madam,
                            I'm Arjunan from Coimbatore India, I have given my bike at your service center in Coimbatore (suguna automobiles) on 16/03/2021 (TN40F8184) Impulse bike, what's is the status of the bike will you still working on my bike for nearly 15 days on today...
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Apologies for the inconvenience. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                            Regards,
                            Team Hero MotoCorp
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              NandhaBalaji thayalan
                              Mar 29, 2021
                              Report
                              Copy

                              Hi,
                              I gave my Karishmazmr(TN 57 AW 0036) for service to Mohana Motors, Kelambakkam on Jan 14. Bike has not yet been serviced and mechanics are not taking responsibility and customerization is very worst
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                              Regards,
                              Team Hero MotoCorp
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                Lailt
                                Mar 28, 2021
                                Report
                                Copy

                                Address: Jasodha hero motorcorp gurugram haryana 122001

                                ADVERTISEMENT
                                Motorcycles & Scooters
                                Hero MotoCorp
                                Hero Motocorp — On first servicing my bike wiser scratched and my one indicator broken
                                L
                                Lailt
                                Mar 28, 2021
                                Mark as Resolved

                                On 26 Feb 2021 I purchased a bike of hero splendor plus from the showroom of jasodha hero motorcorp gurugram haryana 122001. On the first servicing of bike on 26 march after servicing my bike is scratched from the wiser and one of my indicator of bike broken. When I complained the manager of jasodha that my bike is scratched and back of the mirror is scratched. Then the manager shouted on me and told me it is not scratched here it was already scratched . I told the manager and request him to see in the camera when I entered in the showroom my bike is new as when purchased. But manager shouted on me again and again and told me if it not broken here than I will seize my bike in the showroom . I told the manager sir you see in your cctv it is happened here. But he didn't listen a single word of me. I am requesting again and again. The manager told me that I am liar. He is senior person that's why I didn't say anyword to him. But manager blaming me again again and shouted me again and again. I am middle class family person. And this is my first worst life experience of my life. This is my first bike of my life and on first servicing they fall my bike in service centre and damaged my bike. Iam not claiming anything but manager behaviour towards me is very rude. So I want take some necessary steps so that a consumer of hero motorcorp is not dissapointed by the hero company.
                                As my family members and I are the regular customer of hero motorcorp but this is my first worst life experience of life. I told my family members and my all friends don't purchased any item of hero motorcorp because the manager of hero motorcorp is very rude and they don't listen and blaming the customer only. And my registration certificate not given me yet till date. My bike number is HR26EN5302. My name is Lalit kumar.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Mar 28, 2021
                                Updated by Lailt
                                You didn't solve my problem yet till date 28 March 2021
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  Lailt
                                  Mar 28, 2021
                                  Report
                                  Copy

                                  Address: Jasodha heromotorcorp gurugram haryana

                                  On 26 Feb 2021 I purchased a bike of hero splendor plus from the showroom of jasodha hero motorcorp gurugram haryana 122001. On the first servicing of bike on 26 march after servicing my bike is scratched from the wiser and one of my indicator of bike broken. When I complained the manager of jasodha that my bike is scratched and back of the mirror is scratched. Then the manager shouted on me and told me it is not scratched here it was already scratched . I told the manager and request him to see in the camera when I entered in the showroom my bike is new as when purchased. But manager shouted on me again and again and told me if it not broken here than I will seize my bike in the showroom . I told the manager sir you see in your cctv it is happened here. But he didn't listen a single word of me. I am requesting again and again. The manager told me that I am liar. He is senior person that's why I didn't say anyword to him. But manager blaming me again again and shouted me again and again. I am middle class family person. And this is my first worst life experience of my life. This is my first bike of my life and on first servicing they fall my bike in service centre and damaged my bike. Iam not claiming anything but manager behaviour towards me is very rude. So I want take some necessary steps so that a consumer of hero motorcorp is not dissapointed by the hero company.
                                  As my family members and I are the regular customer of hero motorcorp but this is my first worst life experience of life. I told my family members and my all friends don't purchased any item of hero motorcorp because the manager of hero motorcorp is very rude and they don't listen and blaming the customer only.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    rsprince
                                    Mar 28, 2021
                                    Report
                                    Copy

                                    Address: Patna

                                    Sir i had purchase a scoty hero pleasure on 09 Mar 2021 from chandan automobile patna. They have charged me rs 8250 for RC charge but invoice given me only rs 6200. Why they had charged me extra 2000. sir i had called many times to manager of chandan automobile but they donot respond my call i had visited two times also in chandan automobile but satisfactory reply not given to me
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                    Regards,
                                    Team Hero MotoCorp
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sri Mobiles
                                      Mar 27, 2021
                                      Report
                                      Copy

                                      Address: PARAVI MOTORS,NO.0 EG NAGAR MAIN ROAD NANNILAM .605105

                                      Dear Sir,
                                      I bought hero glamour on date[protected].after buy this vehicle i face lot of issue no one can proper reply.
                                      1.engine oil seal leakage isssue.
                                      2.clutch cable cutdown with in 30 days.
                                      again i changed this cable it was cutdown in 15 days.
                                      i was very disapointed in this vehicle.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                      Regards,
                                      Team Hero MotoCorp
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Dilliraja K K
                                        Mar 27, 2021
                                        Report
                                        Copy

                                        Address: Poda tur pet - 631208

                                        Engine head oil leakage noticed.. not yet corrected even repeated complaint...

                                        TN 20 DZ 4066
                                        NAME - JOTHI RAMALINGAM
                                        CONTACT - [protected]
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We would like to investigate the issue. Please share your Registered Mobile Number and Dealer Details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                        Regards,
                                        Team Hero MotoCorp
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit