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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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S
sureshsau
Mar 31, 2021
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Address: HANTAL

I purchased Xtreme 160R detail are below. When I start the bike go 5km and stop for any reason for 1 minute and again start, the bike was not started (self + kick). Last 6month I faced this problem. I told service center 10 times but problem not solved.
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp
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    jitendrakonch
    Mar 31, 2021
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    Address: kuthaund, jalaun (U.P.)

    My name is Jitendra Kumar Prajapati. I bought Hero extere 160R bike from Shukla Automobiles, Kutahund District- Jalaun on date 25-oct-2020. He had taken full amount of bike with all accessories but he did not provide me all. He had placed hero passion pro leg guard in place of hero extreme leg guard when i asked to replace it with original he refised me. i asked him for remaining accessories he could not give me appropriate answer ask me for extra money. the seat of the bike is not also ok it is not pacing properly. i have asked him a lot time to solve it but he did not responding me. The big problem is this that he is not provide me any bill of bike. i said him to provide me bill but he refused me to provide it. please do something neccesory about my concern.
    i am adding some fotos of bike .
    with regards-
    Jitendra Kumar Prajapati
    mob no.-[protected]
    Hero MotoCorp customer support has been notified about the posted complaint.
    Apr 09, 2021
    Updated by jitendrakonch
    what is the update of my complaint? please tell me.
    Dear Sir,

    Apologies for the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
    jitendrakonch's [Complaint's author] reply, Apr 3, 2021
    My contact No. is 9140741114.
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      G
      Gufrankhan30
      Mar 31, 2021
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      Address: Jhansi (jmk) motors, Delhi main service centre.

      As I have just buyed a hero Moto corp. Motorcycle which goes by name and model f-31 deluxe hf..And as soon as I got my first service done the bike gets turned off on a regular basis while driving and when I complained to service centre they just tend to adjust the screw on the oil filter and just say Everytime the same phrase like this won't happen next time now today is the 17th time I came to service centre in 20 days and many time I happen to escape huge accidents due to sudden shut down of my bike and as I reported my bike problem they just refuse to accept that I happen to cross those crisis and when I happen to contact the service manager they start using rude words against me and form a unity telling that I doesn't matter to them that I live or die but I have to always come to service centre and pay them some money even if it is my free service to get proper service for my bike
      Hero MotoCorp customer support has been notified about the posted complaint.
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        S
        Sandeep Mukharji
        Mar 30, 2021
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        Address: BENACHITY DURGAPUR WEST BENGAL

        I bought new bike from west bengal benachity DUTTA AUTOMOBILE unfortunately my bike accident at night that's why I am going showroom DUTTA AUTOMOBILE and registered for claim but after one month they are not calling and not gave me right information.
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        So sorry to hear that. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

        Regards,
        Team Hero MotoCorp
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          D
          Dheeraj42242
          from Mumbai, Maharashtra
          Mar 30, 2021
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          Address: Ladnun, Ladnun

          I drive only 500km my new bike and it started oil leaking from engine when I complaint it in first service it was not solved and when I again complaint it they told me it's just dust... I have picture but it is not of the proper size... Please contact me Or suggest something that i can do
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

          Regards,
          Team Hero MotoCorp
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            K
            kunalk28
            Mar 30, 2021
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            Address: hublli

            Hello sir
            this is regarding the supply of hero OE parts to the mechanics directly from the dealer/distributors, where we who supports your dealer gets effected with such transit.please take appopriate measure both mechanics and we dealers dont get effected
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We have made a note of your feedback and would certainly share it with the concerned team.

            Regards,
            Team Hero MotoCorp
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              S
              Singhravindrakr
              Mar 30, 2021
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              Address: At. Barjo p.o + p.s Dhanwar distance. Giridih Jharkhand 825412

              Engine issue
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              So sorry to hear that. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

              Regards,
              Team Hero MotoCorp
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                R
                Ramaram Devasi Maylavas
                Mar 30, 2021
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                Address: Maylawas jalore 343024

                To
                Sir - Sirohi autos Sirohi .
                customer name mohanlal maylavas jalore
                M.number [protected]
                Hero splendra+new sell 153km running ...oil likeas problem ...
                Kindly request sir ...solve me oil likeas problem
                Hero MotoCorp customer support has been notified about the posted complaint.
                Mar 30, 2021
                Updated by Ramaram Devasi Maylavas
                Oil problem solve
                Please...sir
                Dear Sir,

                Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
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                  D
                  DBPatelvkt
                  Mar 29, 2021
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                  Address: HIMMATNAGAR GUJARAT

                  I have purchased spellndor bike from A U Bhurawala HIMMATNAGAR but still not received update about insurance policy and RTO passing.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Apologies for the unpleasant experience. Please share your and Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    H
                    Harishpg
                    Mar 29, 2021
                    Resolved
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                    Resolved

                    Am Harish Kumar owner of Maestro Edge 110 cc Regn No. KL03 AB780.
                    I deposited above said scooter to authorised service centre i. e Priyanka motors at Pathanamthitta on 06 Feb 2021 but same not yet repaired even after a lapse of approximate two months. I already contact with service centre for early repair at several times but they did not accept my request and protecting several excuses. Request take necessary action with service centre for early repair please
                    Thanks
                    Mar 31, 2021
                    Complaint marked as Resolved 
                    Complaint not yet resolved KL03 AB 780 Maestro edge
                    Hero MotoCorp customer support has been notified about the posted complaint.
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                      H
                      Harishpg
                      Mar 29, 2021
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                      Address: Thusharam house Mallassery P o Lakkoor Pathanamthitta Kerala Mob 7306313747

                      I am Harish Kumar owner of Maestro Edge 110 cc Regn No. KL03 AB780.
                      I deposited above said scooter to authorised service centre i. e Priyanka motors at Pathanamthitta (Kerala) on 06 Feb 2021 but same not yet repaired even after a lapse of approximate two months. I already contact with service centre for early repair at several times but they did not accept my request and protecting several excuses. Request take necessary action with service centre for early repair please
                      Thanks
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Mar 31, 2021
                      Updated by Harishpg
                      Complaint not yet resolved
                      Complaint not yet resolved
                      Dear Sir,

                      We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                      Regards,
                      Team Hero MotoCorp
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                        N
                        Nikhil Bose
                        Mar 29, 2021
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                        Address: KALLARA,KOTTAYAM,KERALA

                        Dear team,

                        i nikhil bose has purchased an hero x-pulse on 10/08/2020 from focuz biwheelers in ernakulam panampally nagar kerala 682036.I have serviced my bike since date of purchase till this month last service done, totally till now five services done through the authorised service centre only i have all the bills reciepts and all.Actually my issue is engine oil leakage since the third service i have informed the service centre, technician all they tried serviced three times till now but my issue not get sorted so please kinldy resolve my bike’s engine oil leakage or else i want to go through legally for consumer issue..So please do the needful..

                        Thank you
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We regret the trouble caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                        Regards,
                        Team Hero MotoCorp
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                          A
                          Arjunan Kutty
                          Mar 29, 2021
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                          Dear sir or madam,
                          I'm Arjunan from Coimbatore India, I have given my bike at your service center in Coimbatore (suguna automobiles) on 16/03/2021 (TN40F8184) Impulse bike, what's is the status of the bike will you still working on my bike for nearly 15 days on today...
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Apologies for the inconvenience. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            N
                            NandhaBalaji thayalan
                            Mar 29, 2021
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                            Hi,
                            I gave my Karishmazmr(TN 57 AW 0036) for service to Mohana Motors, Kelambakkam on Jan 14. Bike has not yet been serviced and mechanics are not taking responsibility and customerization is very worst
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                            Regards,
                            Team Hero MotoCorp
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                              L
                              Lailt
                              Mar 28, 2021
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                              Address: Jasodha hero motorcorp gurugram haryana 122001

                              ADVERTISEMENT
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                              Hero MotoCorp
                              Hero Motocorp — On first servicing my bike wiser scratched and my one indicator broken
                              L
                              Lailt
                              Mar 28, 2021
                              Mark as Resolved

                              On 26 Feb 2021 I purchased a bike of hero splendor plus from the showroom of jasodha hero motorcorp gurugram haryana 122001. On the first servicing of bike on 26 march after servicing my bike is scratched from the wiser and one of my indicator of bike broken. When I complained the manager of jasodha that my bike is scratched and back of the mirror is scratched. Then the manager shouted on me and told me it is not scratched here it was already scratched . I told the manager and request him to see in the camera when I entered in the showroom my bike is new as when purchased. But manager shouted on me again and again and told me if it not broken here than I will seize my bike in the showroom . I told the manager sir you see in your cctv it is happened here. But he didn't listen a single word of me. I am requesting again and again. The manager told me that I am liar. He is senior person that's why I didn't say anyword to him. But manager blaming me again again and shouted me again and again. I am middle class family person. And this is my first worst life experience of my life. This is my first bike of my life and on first servicing they fall my bike in service centre and damaged my bike. Iam not claiming anything but manager behaviour towards me is very rude. So I want take some necessary steps so that a consumer of hero motorcorp is not dissapointed by the hero company.
                              As my family members and I are the regular customer of hero motorcorp but this is my first worst life experience of life. I told my family members and my all friends don't purchased any item of hero motorcorp because the manager of hero motorcorp is very rude and they don't listen and blaming the customer only. And my registration certificate not given me yet till date. My bike number is HR26EN5302. My name is Lalit kumar.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Mar 28, 2021
                              Updated by Lailt
                              You didn't solve my problem yet till date 28 March 2021
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                                L
                                Lailt
                                Mar 28, 2021
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                                Address: Jasodha heromotorcorp gurugram haryana

                                On 26 Feb 2021 I purchased a bike of hero splendor plus from the showroom of jasodha hero motorcorp gurugram haryana 122001. On the first servicing of bike on 26 march after servicing my bike is scratched from the wiser and one of my indicator of bike broken. When I complained the manager of jasodha that my bike is scratched and back of the mirror is scratched. Then the manager shouted on me and told me it is not scratched here it was already scratched . I told the manager and request him to see in the camera when I entered in the showroom my bike is new as when purchased. But manager shouted on me again and again and told me if it not broken here than I will seize my bike in the showroom . I told the manager sir you see in your cctv it is happened here. But he didn't listen a single word of me. I am requesting again and again. The manager told me that I am liar. He is senior person that's why I didn't say anyword to him. But manager blaming me again again and shouted me again and again. I am middle class family person. And this is my first worst life experience of my life. This is my first bike of my life and on first servicing they fall my bike in service centre and damaged my bike. Iam not claiming anything but manager behaviour towards me is very rude. So I want take some necessary steps so that a consumer of hero motorcorp is not dissapointed by the hero company.
                                As my family members and I are the regular customer of hero motorcorp but this is my first worst life experience of life. I told my family members and my all friends don't purchased any item of hero motorcorp because the manager of hero motorcorp is very rude and they don't listen and blaming the customer only.
                                Hero MotoCorp customer support has been notified about the posted complaint.
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                                  R
                                  rsprince
                                  Mar 28, 2021
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                                  Address: Patna

                                  Sir i had purchase a scoty hero pleasure on 09 Mar 2021 from chandan automobile patna. They have charged me rs 8250 for RC charge but invoice given me only rs 6200. Why they had charged me extra 2000. sir i had called many times to manager of chandan automobile but they donot respond my call i had visited two times also in chandan automobile but satisfactory reply not given to me
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    S
                                    Sri Mobiles
                                    Mar 27, 2021
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                                    Address: PARAVI MOTORS,NO.0 EG NAGAR MAIN ROAD NANNILAM .605105

                                    Dear Sir,
                                    I bought hero glamour on date[protected].after buy this vehicle i face lot of issue no one can proper reply.
                                    1.engine oil seal leakage isssue.
                                    2.clutch cable cutdown with in 30 days.
                                    again i changed this cable it was cutdown in 15 days.
                                    i was very disapointed in this vehicle.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                    Regards,
                                    Team Hero MotoCorp
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                                      Dilliraja K K
                                      Mar 27, 2021
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                                      Address: Poda tur pet - 631208

                                      Engine head oil leakage noticed.. not yet corrected even repeated complaint...

                                      TN 20 DZ 4066
                                      NAME - JOTHI RAMALINGAM
                                      CONTACT - [protected]
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We would like to investigate the issue. Please share your Registered Mobile Number and Dealer Details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        L
                                        Lailt
                                        Mar 27, 2021
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                                        Address: Jasodha hero motorcorp gurugram

                                        I Lalit kumar purchased hero honda splendor plus bike from jasodha hero motorcorp on 26 February 2021from gurugram haryana 122001. On my first servicing of bike on 26 march 2021 after servicing my bike wiser and back mirror of my bike and one indicator broken . When I told the manager of hero motorcorp that is bijender ( manager) that my bike is fallen in servicing and bike is scratched and one indicator broken. He shouted on me and told me that it is not possible. I told him to see my bike. He seen the bike and told me that your bike is already scratched before the service. I told him my bike is not scratched from anywhere when I entered the showroom. He told me I saw you the camera if it is not happened here than he seize my bike. I told him that you see the camera but he shouted me again and again and went to his cabin. And I am helpless at that time and didn't said any word to him as he is very senior person to me. But his behaviour is very rude to me and didn't listen a single word of me. Than I went outside for my bike repair than repairman painted the wiser but it is seen clearly in the bike. And indicator is broken yet till date. I am very dissapointed by the manager of hero motorcorp. This is my first worst life experience. I told my all friends don't purchase the hero bike because their manager of hero motorcorp very bad. Please take some necessary action for this behaviour. My new bike is scratched in his first service . Not happy
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We regret the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                                        Regards,
                                        Team Hero MotoCorp
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