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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Hero MotoCorp reviews & complaints page 88

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N
Navendu Mandal
Mar 19, 2021
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My glamour bike bettery issue.plese solved my problem.
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp
Navendu Mandal's [Complaint's author] reply, Mar 19, 2021
My reg mob no:-8145650225
Dealer:-patash pur automobile.purba medinipur.west bengal.
Dealer:-patash pur MG Auto mobile
My bike no:-WB32AG261699)
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    J
    jass manak
    from Delhi, Delhi
    Mar 18, 2021
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    Address: Near Narayan Niketan Bhawan, Tilak Nagar Bikaner

    मेरी गाड़ी दिनांक 12 मार्च 2021 को वायरिंग के काम के लिए राजाराम धारणिया वर्कशॉप में गयी थी, वहाँ मेरी बात Mr. Bhawani (एडवाइजर) अथवा उसके मैनेजर से हुई थी, उनको मैंने बताया कि मेरी गाड़ी ऑनरोड वायरिंग शार्ट हो गयी जिसके कारण सेल्फ, इंडिकेटर, हॉर्न, अथवा लाइट यह सब बन्द हो गए थे, इस काम को उन्होंने बहुत लापरवाही से किया और आज दिनांक 18 मार्च को फिर से ऑनरोड यह समस्या हो गयी जिसके कारण वायरिंग से सम्बंधित सारी चीज़ें बन्द हो गयी है, मेरी हीरो कंपनी से प्राथना है कि मेरा ये काम वारंटी के खत्म होने से पहले करवाया जाए ताकि कंपनी की लापरवाही से मुझे भुगतान ना करना पड़े। अगर मेरा ये समाधान वारंटी एक्सपायर होने से पहले नही होता है तो हीरो कंपनी से अनुरोध है कि ये काम कंपनी के द्ववारा करवाया जाए,

    मेरी गाड़ी संख्या RJ07GS7737 है।

    अथवा मैं आशा करता हूँ कि भविष्य में यह किसी और कस्टमर के साथ ऐसा व्यवहार ना किया जाए।

    टीम को ट्रेनिंग की बहुत जरूरत है

    धन्यवाद
    Hero MotoCorp customer support has been notified about the posted complaint.
    Name :- Deependra Singh
    Mobile Number :- [protected]

    Dealership name :- Rajaram Dharniya Bikaner (Rajasthan)
    Dear Sir,

    We highly regret the inconvenience caused. With respect to your complaint[protected] raised via Social Media is in the process and it will be resolved at the earliest.

    Regards,
    Team Hero MotoCorp
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      L
      Lakhusinh Jamda
      Mar 18, 2021
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      Address: THARAD PALANPUR Gujrat India

      Hero Splendor bike leaks oil from engine, sent to dealer four times but no disposal.
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help you further.

      Regards,
      Team Hero MotoCorp
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        R
        Rathnam Ravikanth Naidu
        Mar 18, 2021
        Resolved
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        Resolved

        Address: Bhadrachalam

        Engine vibration like a body vibrator and starting problem is more than 10 years old bike
        Please solve the the complaint otherwise I go consumer rights
        Mar 18, 2021
        Complaint marked as Resolved 
        This is my cell number 8919100171 call me anytime I want to solve my problem
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Apologies for the inconvenience. We request you to provide your Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

        Regards,
        Team Hero MotoCorp
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          V
          vatsal salat
          Mar 18, 2021
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          Address: sanjan gujarat

          Not good service
          and pretol tank coming so much loud nos
          machine
          contact num : [protected]
          Hero MotoCorp customer support has been notified about the posted complaint.
          Mar 18, 2021
          Updated by vatsal salat
          Pertol tank nos
          Dear Sir,

          We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

          Regards,
          Team Hero MotoCorp
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            C
            Chahal sonu
            Mar 17, 2021
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            Address: Gurgaon

            Rear tayer demage h
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We are sorry to hear that. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
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              R
              raju errolla
              Mar 17, 2021
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              Do the dealer has the right to sell the hero bikes to third party showroom.If there is any right they are not providing any bills for bike service and they are behaving rude towards the customers.Recently i had serviced my bike at (laxmi motors) siddipet(502103) telangana state i was completly disappointed with there service and behaviour.So, i request you to take necessary action as soon as possible
              bike details chasssis no:mbljaw109kgm22877
              engine no;ja06erkgm23663

              regard's

              raju errolla
              [protected]
              siddipet telangana
              502103
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

              Regards,
              Team Hero MotoCorp
              raju errolla's [Complaint's author] reply, Nov 9, 2023
              Still problem pending
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                P
                Pranav Sanil
                Mar 17, 2021
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                Address: Alapuzha

                The monoshock was not stock in showroom in alpuzha ...what are you doing guys in there.my bike was not running in 2 months..what can I do...an your service was very bad..replay me..please ...
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We would like to investigate the issue. Please share your Registered Mobile Number and Dealer details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  A
                  Ajay Kureel
                  Mar 17, 2021
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                  Address: 318 pitamber nagar ,unnao pin code 209801

                  Mera naam Ajay kureel hai.Mine August 2020 me Hf delux UP35 BB 4809 Li thi. Jab se li tabhi usme oil injan ke uper aur niche se nikal rha hai .Aur humne kam se kam 20 se 25 baar company me dikhaya hai aur customer care ko bhi batya hai aur har baar kuch na kuch saman ke paise bhi dete hai lekin meri bike abhi tak nhi sahi ho payi hai lucknow ke head office me bhi phone milaya tha vo kahte hai ki abhi app ko phone kar rhe hai lekin abhi tak phone nhi hai .
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We highly regret the inconvenience caused. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

                  Regards,
                  Team Hero MotoCorp
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                    G
                    Gaurab sharma
                    Mar 17, 2021
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                    Address: Village and post -Ranhera, Block- jewar, Dist- G.B. Nagar , Pin- 203155

                    My bike's number plate broken 1st week of this month. I contacted at customer care number of heromotocorp as well the Hero agency Owner, Jewar and tell them that when i make registration online for this the site shown that motor bike manufactured after 1st April 2019 should contact to their respective automobile Dealer.
                    But they are unable to resolve my issue yet. They told me everytime that call me tomorrow and i called them every time and then they said again me that call you tomorrow and today they even not receiving my call.
                    I m very very very disappointed with customer service of the automobile dealer
                    Please resolve my issue as soon as possible
                    My name Gaurab sharma
                    Phone number [protected]
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Mar 17, 2021
                    Updated by Gaurab sharma
                    Please tell me how i get new number plate
                    Dear Sir,

                    Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
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                      P
                      Pramod Paruchuri
                      Mar 17, 2021
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                      Address: Vanasthalipuram.

                      Hi sir. I have purchased Duet from sri lakshmi motors ; hyderabad. I am facing much problems for service of my vehicle and for spare parts. This vehicle is not suggestible because of spare parts availability and quality of service. You can contact me for further details on [protected].
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We regret the trouble caused. Kindly provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
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                        S
                        Salim mulani
                        Mar 17, 2021
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                        Address: Flat no.403,A7 wing ,krishna icon,charoli,alandi-412105

                        I have purchased new splender plus before 4 months.Now problem of the splender is self start not working. We visit to nearest service station will observed battery discharge found .So we request to you plz replace defective battery.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We are sorry to hear that. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                        Regards,
                        Team Hero MotoCorp
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                          A
                          Arun Chitkara
                          Mar 17, 2021
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                          Address: M-41, Kasturba Apartments, Pitampura, Delhi 110034

                          I bought this scooter on 28.02.2021 from Shiv Ganga Automobile, Pashchim Vihar, New Delhi no DL4SDJ0964. From the very first day Scooter is not starting with button. I have to kick start the scooter. I contacted the seller he responded that you run the scooter daily it will automatically charge, but I drive the scooter only on Saturday and Sunday. I was not told that I have to drive the scooter daily. How it is necessary that you have to drive the scooter on daily basis. Either the battery is faulty or scooter is defective.
                          Please resolve the issue
                          Arun Chitkara
                          [protected]
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                          Regards,
                          Team Hero MotoCorp
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                            A
                            A.satish
                            Mar 16, 2021
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                            Address: d-947 shirke naspur colony mancherial telangana 9963199448

                            Respected sir,
                            date15.03.2021
                            monday.

                            Sir there is a bike model;2018, it has 14000(aproxx.) reading .
                            it has a problem cranck and head, i asked showroom to service. They told to approach you in the year 2020 july to september, iasked them solve the probem of petrol over flow they told to me change the carpeter after five months that problem reaptes, In 5 months how the problem reapts, i want the the company warranty and service.

                            vechileno.;TS19A8948
                            So, kindly help me,
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

                            Regards,
                            Team Hero MotoCorp
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                              S
                              santosh@321
                              Mar 16, 2021
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                              Address: Shop No 1 to 4, Malik Ram Chambers SNo 29, Plot No 45/46, Dhankawadi, Pune - Satara Rd, opposite BSNL Office, Pune, Maharashtra 411043

                              I have purchased a new pleasuer+ LX from saideep weels On 17th October 2020. I got small accident and I handover the bike to the saideep wheels for repairing and insurance company also clamed the amount but saideep wheels persons not giving my bike. I have been am taking follow-up since 45 days and they only said bike part is not available now I am too much irritated with this service. I am requesting you to kindly give me new bike if they taking more time. Request you to please take necessary action on this. And update me as soon as possible other wise I will take legally action for same.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the inconvenience caused to you. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                              Regards,
                              Team Hero MotoCorp
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                                K
                                Kataria shab
                                Mar 16, 2021
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                                Address: Bahadurgarh
                                Website: Bahadurgarh

                                I purchased a glamour BS6 bike but after some time the piston of bike making so much noise . please help me to solve this.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We regret the trouble caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                Regards,
                                Team Hero MotoCorp
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                                  S
                                  Sanskriti shah
                                  Mar 16, 2021
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                                  Address: JMD Hero, 247, Kanjhawala Rd, Pocket I, Pooth Kalan, Budh Vihar, Delhi, 110086

                                  I recently bought an extreme bike which is from hero motocorp and it was not even 6 months since I bought it and its side stand, side indicator and break support got spoiled and also its side mirror shine already went away. And before this, the bike used to be stopped again and again, the performance of the bike is very bad and disappointing at all.
                                  If you are planning to buy a new bike so I would like to suggest that do not Buy extreme bike from hero.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  So sorry to hear that. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    Punithap
                                    Mar 15, 2021
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                                    My loan number 6211456 my emi date is every month of 8th but amount is not deducted from my account I'm sending amount through hero fincorp app in 10/3/2021 but it is not updated in statement please solve problem
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      Rajmal jat
                                      Mar 15, 2021
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                                      Address: Raypur rod Gangapur bhilwada Rajshtan

                                      Sir Gangapur rvi motars bale dang se jvab bi nhi dete he gadi 3 bar leke gya sarvis bi aachi nhi ki or onliny oil ka 500 charge kiya itni lut mcha rha he
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Apologies for the inconvenience. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        monty1989
                                        Mar 15, 2021
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                                        I have given my bike for service to hardik motor situated in new sanganer road jaipur rajasthan which have a issue regarding failure in pollution test and i have always done my bike service regularly in every 3 months so why its failed the test and when i received my bike after service its been start the chain sound and self start is not working and i told them for this so they were not responded for this and took my bike for 1 more day for service and today i received my bike still same sound is their or no one is responded on this.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                        Regards,
                                        Team Hero MotoCorp
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