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Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in

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Updated: Feb 11, 2026

Complaints 6267

Resolved

257

Unresolved

6010

Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Hero MotoCorp reviews & complaints page 86

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I have give 4th services of my bike at lakshimi motars somajiguda hyderabad service center very worst full service they have given.. not even listening my problem which I had on bike, and customer staff is very worst they are trying to downgrading the name of hero motors if they don't want to know what the problem of the bike by the customers, then what is the use this kind o[censored]nworthy fellows. And the customer support is also very worst fellows., and they don't even know how to speek in proper manner with customers shame on the total management
Plzz note :- this services are very worst and not even understand of the customers. Pls don't give ur bikes at this services point

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K

Karan GUNDU

Mar 27, 2021

Respected
Sir/Madam
Iam very sad to inform that purchased Hero splendor + BS6 i3s last June 26 -2020.iam very bad feeling from your dealer Lakshmi motor in somajiguda hyderabad .I given 4 times services but didn't proper solve my vehicle problem already told manager but not care actually my clutch problem from starting time but care issues also uses oil pour in engine not carefully services and water wash also not given
Kindly please take earliest action because huge issue. Help your need full

G.Karan
Mob. [protected]
Vehicle number. TS09FP7193

HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via HO. Our team is already working on your concern and will call you back to share an update.

Regards,
Team Hero MotoCorp

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Agent

Hero agent name Akash not to give any respect of any types word talk like poorly roughless word please give me favour of this agent. I have already paid my emi I give screen shot but this agent talk me roughly and abused me

Akash
[protected]

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

Apologies for the unpleasant experience. Please share your Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Shimoga

Today morning at nearly 10 o clock visited mythri showroom for enquiring for new xpulse vehicle. But the sales representative is not in a mood to explain any thing. If it is your sales department mind set then how will the customer approach the company. I feel very much disappointed about your sales department. Even though the vehicle is selling good but it is the duty of your representative to convey the details clearly. If it is evening time I can understand his situation but early in the morning only it is very much dissatisfied.
Note:- even though customer will only enquiry about the vehicle if executive correctly convince the customer who knows the customer will buy it within an hour.

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

We can totally feel your disappointment. Kindly help us with your Mobile Number and Dealer Details on app.[protected]@heromotocorp.com & we shall give our best to resolve this issue.

Regards,
Team Hero MotoCorp

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Address: sinwara sineara draabhanga bihar 847305

Website: Bike is not work in self & kick

01/10/2020
phone no [protected]
Bike is not work in self & kick

Mai rahul chaudhary son of satrudhan chaudhary maine jab se bike liya hai ushi samay se start nahi hota hai or nahi kick kaam kaart hai maine agency per complain kiya lakine or solution nahi mila nhai

mai RAHUL

Hero MotoCorp customer support has been notified about the posted complaint.

Apr 12, 2021

Updated by VIVAAN CYBER abh tak koi bi call nahi aaya

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

VIVAAN CYBER's [Complaint's author] reply, Apr 12, 2021

sir
abhi tak koi call nahi aaya hai or show room wale complete nahi kar rahe hai

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Address: Garh mandaran kamarpukur

Sarvising problams

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

Apologies for the inconvenience. We request you to provide your Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: gadarwara

Sir my shop name is khanuja auto parts
my hero parts delear name is jaydeep enterpriess gadarwara dist narsingpur
my delear not provided gst bil

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

Apologies for the inconvenience. We request you to share your Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Boriavi

I have bike purchase 24/08/2019. From the first service I complain that my bike does not give averaging. At present my bike only gives an average 48. I make this complaint in every one of my services. 3 times I went to solve the problem of special average. So focus on this complaint

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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I Booked Xpulse 200 BS6 Before 35 days but didn't yet received Bike...Dealer is telling that Bike is not Dispaching from Company...I Don't know what else I can do for this Issue...

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

Please accept our sincere apologies. We request you to share your Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: ANJAR

Hello hero motocrop i am hero costomer i face some crtical problem in my scooty exa- oil leak, eangin damage, not properly start so please change the parts

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

We regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: VILL-TILASAHARI BUJURG, POST-TILASAHARI KHURD

More than points are available which are given below-
1-Engine leak from Gasket L cylinder side cover.
2-money taken during vehicle in warranty period.
3- Service center is full of garbage and spiittig all areaes.
4-Vehicle not washing before rework.
5-more than time exceeded.
6-inssurance policy papper name mismatch.
Many customers are not satisfied to U.

Hero MotoCorp customer support has been notified about the posted complaint.

Apr 03, 2021

Updated by Sshubhendra Cylinder head side cover LH side leakage issue not closed.Closed this issue

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Sshubhendra's [Complaint's author] reply, Apr 3, 2021

Registered mob no-9935006750
Owner's name-Ramendra Singh
Model- Super splendor
Vehicle No-UP78 GL-4095

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Address: Rajeshwari auto anjar 370110

Hi Hero team,

This is Jagdish Marvada From Gandhidham. pincode no- 370205. before 2 month i have purchased new bike hero Splendor plus new model. i getting in this . whenever i push 3rd gear. 3rd gear is not working properly. i already inform to showing maintance team. 2 time also visited. but they team said. issue will resolve automatics after 2k Km done. bike already runned 1400 km done. please suggest here if after 2k done. issues are cant resovel. what should i do about it.

Jagdish Marvada
[protected]

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

We are sorry for the inconvenience caused. We request you to share your Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Saharanpur

Website: Hero moto crop

Mere acount se blance kt ra hai baar baar jbki emi date 8march21thi or ek kist jma nhi hai plese iska smadhan btao

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Tamilnadu, periyakulam -625601

Dealer name:Annanya motors, contact number:[protected] Loction: tamilnadu, periyakulam (theni district) pincode: 625601 I bought new pleasure plus platinum last month.that bike have damaged footrest ..they cannot replace my footrest..already two month gone, still not given.worst customer service and bike service. If you dont take action, here after I can't buy from hero bikes..

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Phoenix hero showroom, habsiguda, Hyderabad

I purchased a hero xpulse on[protected], I received a defective in handle bar and crone set. I was given 4 times service but still it's not solved...

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Address: Kharagpur, Paschim Medinipur

I bought Hero Maestro Edge VX on 30.03.2016 from Sainath Automotives, Kharagpur, Paschim Medinipur. Now, as there is a problem in a engine, they are asking me to pay ₹ 7000 to ₹ 10000 approx. to get it repaired. Why should I pay as there is warranty period.

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Ram chandra nagar dewas

Mene 24 June 2020 ko passion pro bike kharidi or Uske bad se problem start ho gai me 20 - 30 bar service center par dikha chuka hu par koi satisfaction nahi mila . Pahle gear shifting me problem a rahi thi jo ki abhi tak solve nahi hui or oile leakage ho raha tha engine over heat karne laga he . Speed badane par old bike jesa sound ata he or fir wheel band ho gaya chalne me . Or ab service center bale bol rahe he ki insurance claim kijiye . Jab problem bike me he to insurance company par kyo claim karu

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

So sorry to hear that. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Tamilnadu ,thiruvannamalai,as motors main branch,kanchi road,anna arch near

Bike service poor condition working
Not give the respect
Service delay
Not responce

Bike any complints takking service times, problems not resloved,
Again Again takking problem at the time problem sloved

And

6000 km after only engine oil changed service center in tamilnadu
Thiruvannamalai as motors

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Hello hero,

I have really a bad experience with you I already suffused from the miss behavior from you staff I have recordings also . I summited the complaint to you 15 March 2021 since I am waiting for the response from your side yet . your customer care agent told me to resolve my complaint within 24 to 48 hours but i think today its 192 hours done . I really regret to deal with hero . worst service in India

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: thirumulaivoyal ambattur chennai

Sir i had bought my xpulse in jan 2020.. i found issue in my abs and i arrived srivari automobiles service center thirumulaivoyal, they said that the abs will work like this only and they convinced me, and once again i approached them they told that they will change the abs unit, , they changed the unit said by them and told that it will arrest after certain kilometers of running. but till now it havent been arrested

Iam having a doubt that whether they changed the unit or not ..since any proof for changing the unit is given to me..so please help me out to arrest the issue
And now my engine head is providing some noise while starting the engine... please help me in this issue also

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

So sorry to hear that. Kindly share your Registered Mobile Number and state with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: B. K. Hero, Raxaul, East Champaran, Bihar, PIN-845305

The mechanics working in the service center behaved very rudely. Their behaviour was totally unethical. And they even charged extra money which was also not mentioned on bills.

Very disappointed with Hero MotoCorp.

Rightly said - Great cry Little will.

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HeroMotoCorp

from Delhi, Delhi

Apr 1, 2021

Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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