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Updated: Dec 12, 2025
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257
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 86

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V
VIVAAN CYBER
Mar 27, 2021
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Address: sinwara sineara draabhanga bihar 847305
Website: Bike is not work in self & kick

01/10/2020
phone no [protected]
Bike is not work in self & kick

Mai rahul chaudhary son of satrudhan chaudhary maine jab se bike liya hai ushi samay se start nahi hota hai or nahi kick kaam kaart hai maine agency per complain kiya lakine or solution nahi mila nhai

mai RAHUL
Hero MotoCorp customer support has been notified about the posted complaint.
Apr 12, 2021
Updated by VIVAAN CYBER abh tak koi bi call nahi aaya
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Dear Sir,

Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
Reply
VIVAAN CYBER's [Complaint's author] reply, Apr 12, 2021
sir
abhi tak koi call nahi aaya hai or show room wale complete nahi kar rahe hai
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    A
    Aminul Ali
    Mar 27, 2021
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    Address: Garh mandaran kamarpukur

    Sarvising problams
    Hero MotoCorp customer support has been notified about the posted complaint.
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    Dear Sir,

    Apologies for the inconvenience. We request you to provide your Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

    Regards,
    Team Hero MotoCorp
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      B
      baljeet34
      Mar 26, 2021
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      Address: gadarwara

      Sir my shop name is khanuja auto parts
      my hero parts delear name is jaydeep enterpriess gadarwara dist narsingpur
      my delear not provided gst bil
      Hero MotoCorp customer support has been notified about the posted complaint.
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      Dear Sir,

      Apologies for the inconvenience. We request you to share your Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        S
        shailesh 291086
        Mar 26, 2021
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        Address: Boriavi

        I have bike purchase 24/08/2019. From the first service I complain that my bike does not give averaging. At present my bike only gives an average 48. I make this complaint in every one of my services. 3 times I went to solve the problem of special average. So focus on this complaint
        Hero MotoCorp customer support has been notified about the posted complaint.
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        Dear Sir,

        We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
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          B
          Bhanuteja Reddy Damalacheruvu
          Mar 25, 2021
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          I Booked Xpulse 200 BS6 Before 35 days but didn't yet received Bike...Dealer is telling that Bike is not Dispaching from Company...I Don't know what else I can do for this Issue...
          Hero MotoCorp customer support has been notified about the posted complaint.
          View replies
          Dear Sir,

          Please accept our sincere apologies. We request you to share your Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

          Regards,
          Team Hero MotoCorp
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            J
            Juhisingh Singh
            Mar 25, 2021
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            Address: ANJAR

            Hello hero motocrop i am hero costomer i face some crtical problem in my scooty exa- oil leak, eangin damage, not properly start so please change the parts
            Hero MotoCorp customer support has been notified about the posted complaint.
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            Dear Sir,

            We regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
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              S
              Sshubhendra
              Mar 25, 2021
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              Address: VILL-TILASAHARI BUJURG, POST-TILASAHARI KHURD

              More than points are available which are given below-
              1-Engine leak from Gasket L cylinder side cover.
              2-money taken during vehicle in warranty period.
              3- Service center is full of garbage and spiittig all areaes.
              4-Vehicle not washing before rework.
              5-more than time exceeded.
              6-inssurance policy papper name mismatch.
              Many customers are not satisfied to U.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Apr 03, 2021
              Updated by Sshubhendra               Cylinder head side cover LH side leakage issue not closed.Closed this issue
              View replies
              Dear Sir,

              Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
              Reply
              Sshubhendra's [Complaint's author] reply, Apr 3, 2021
              Registered mob no-9935006750
              Owner's name-Ramendra Singh
              Model- Super splendor
              Vehicle No-UP78 GL-4095
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                M
                Maru21
                Mar 24, 2021
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                Address: Rajeshwari auto anjar 370110

                Hi Hero team,

                This is Jagdish Marvada From Gandhidham. pincode no- 370205. before 2 month i have purchased new bike hero Splendor plus new model. i getting in this . whenever i push 3rd gear. 3rd gear is not working properly. i already inform to showing maintance team. 2 time also visited. but they team said. issue will resolve automatics after 2k Km done. bike already runned 1400 km done. please suggest here if after 2k done. issues are cant resovel. what should i do about it.

                Jagdish Marvada
                [protected]
                Hero MotoCorp customer support has been notified about the posted complaint.
                View replies
                Dear Sir,

                We are sorry for the inconvenience caused. We request you to share your Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
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                  R
                  Ravi Sir
                  Mar 24, 2021
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                  Address: Saharanpur
                  Website: Hero moto crop

                  Mere acount se blance kt ra hai baar baar jbki emi date 8march21thi or ek kist jma nhi hai plese iska smadhan btao
                  Hero MotoCorp customer support has been notified about the posted complaint.
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                  Dear Sir,

                  We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
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                    N
                    NAVEEN sanjay
                    Mar 24, 2021
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                    Address: Tamilnadu, periyakulam -625601

                    Dealer name:Annanya motors, contact number:[protected] Loction: tamilnadu, periyakulam (theni district) pincode: 625601 I bought new pleasure plus platinum last month.that bike have damaged footrest ..they cannot replace my footrest..already two month gone, still not given.worst customer service and bike service. If you dont take action, here after I can't buy from hero bikes..
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir,

                    We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      C
                      Chiru Mudhiraj
                      Mar 24, 2021
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                      Xpulse

                      Address: Phoenix hero showroom, habsiguda, Hyderabad

                      I purchased a hero xpulse on[protected], I received a defective in handle bar and crone set. I was given 4 times service but still it's not solved...
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                      S
                      Srikant79
                      Mar 23, 2021
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                      Address: Kharagpur, Paschim Medinipur

                      I bought Hero Maestro Edge VX on 30.03.2016 from Sainath Automotives, Kharagpur, Paschim Medinipur. Now, as there is a problem in a engine, they are asking me to pay ₹ 7000 to ₹ 10000 approx. to get it repaired. Why should I pay as there is warranty period.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      View replies
                      Dear Sir,

                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                      Regards,
                      Team Hero MotoCorp
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                        H
                        Hemant rajput 701
                        Mar 23, 2021
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                        Address: Ram chandra nagar dewas

                        Mene 24 June 2020 ko passion pro bike kharidi or Uske bad se problem start ho gai me 20 - 30 bar service center par dikha chuka hu par koi satisfaction nahi mila . Pahle gear shifting me problem a rahi thi jo ki abhi tak solve nahi hui or oile leakage ho raha tha engine over heat karne laga he . Speed badane par old bike jesa sound ata he or fir wheel band ho gaya chalne me . Or ab service center bale bol rahe he ki insurance claim kijiye . Jab problem bike me he to insurance company par kyo claim karu
                        Hero MotoCorp customer support has been notified about the posted complaint.
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                        Dear Sir,

                        So sorry to hear that. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          S
                          Sakthivel Kamaraj
                          Mar 23, 2021
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                          Address: Tamilnadu ,thiruvannamalai,as motors main branch,kanchi road,anna arch near

                          Bike service poor condition working
                          Not give the respect
                          Service delay
                          Not responce

                          Bike any complints takking service times, problems not resloved,
                          Again Again takking problem at the time problem sloved

                          And

                          6000 km after only engine oil changed service center in tamilnadu
                          Thiruvannamalai as motors
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            ਮ
                            ਮੁਨੀਸ਼ ਵਰਮਾ
                            Mar 23, 2021
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                            Hello hero,

                            I have really a bad experience with you I already suffused from the miss behavior from you staff I have recordings also . I summited the complaint to you 15 March 2021 since I am waiting for the response from your side yet . your customer care agent told me to resolve my complaint within 24 to 48 hours but i think today its 192 hours done . I really regret to deal with hero . worst service in India
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            View replies
                            Dear Sir,

                            We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
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                              K
                              Karthik1557
                              Mar 23, 2021
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                              Address: thirumulaivoyal ambattur chennai

                              Sir i had bought my xpulse in jan 2020.. i found issue in my abs and i arrived srivari automobiles service center thirumulaivoyal, they said that the abs will work like this only and they convinced me, and once again i approached them they told that they will change the abs unit, , they changed the unit said by them and told that it will arrest after certain kilometers of running. but till now it havent been arrested

                              Iam having a doubt that whether they changed the unit or not ..since any proof for changing the unit is given to me..so please help me out to arrest the issue
                              And now my engine head is providing some noise while starting the engine... please help me in this issue also
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir,

                              So sorry to hear that. Kindly share your Registered Mobile Number and state with us on app.[protected]@heromotocorp.com to help you further.

                              Regards,
                              Team Hero MotoCorp
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                                M
                                M4Mithlesh
                                Mar 22, 2021
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                                Address: B. K. Hero, Raxaul, East Champaran, Bihar, PIN-845305

                                The mechanics working in the service center behaved very rudely. Their behaviour was totally unethical. And they even charged extra money which was also not mentioned on bills.

                                Very disappointed with Hero MotoCorp.

                                Rightly said - Great cry Little will.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir,

                                We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com to help you further.

                                Regards,
                                Team Hero MotoCorp
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                                  M
                                  Muhammad Nihal
                                  Mar 22, 2021
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                                  Address: Mega motors aluva

                                  I want to change my back shockupser immediately. The mega motors aluva showroom say that it will take one month time for it. It is more difficult to me. I want to get back to my home immediately. My vehicle number is KL/57/V/0791 . Please consider my request for the change . It is very urgent.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
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                                  My mobile number: [protected]
                                  Reply
                                  Muhammad Nihal's [Complaint's author] reply, Mar 23, 2021
                                  9645986931
                                  Dear Sir,

                                  We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    A
                                    Ashikrocky
                                    from Chennai, Tamil Nadu
                                    Mar 22, 2021
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                                    Refund not done of Rs 100000/

                                    Address: Rahul Motors , Punnamoodu ,Varkala, Kerala 695311 2.4 km

                                    Dear Authorised Head Hero

                                    This mail is to bring to yourself on notice that I have booked Her xtreme 200 from Rahul Motors Varkala on 12/03/2021and promised to deliver vehicle on 19/03/2021/evening on behalf of showroom dealer Ms Viji Ratheesh and booked advanced of Rs 100000/- later after improper lack of availability of said vehicle I have requested for a refund on 19/03/2021 as the said date I haven't recieved the vehicle...
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                                    S
                                    Surendhar 1991
                                    Mar 22, 2021
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                                    Address: Valli motors, puducherry, pondicherry.

                                    I brought the vehicle ( splendor + BS6 ) in valli motors in puducherry on 02 June 2020, clutch and oil leak problem and also vehicle get vibration at 40km speed they cannot rectified the same problem again and again. I leave the vehicle in show room and i told the problem . But they cannot rectified the problem only they wash the vehicle and give returns again .
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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