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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026

Complaints 6267

Resolved

257

Unresolved

6010

Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: teh parasia dist chhindwara mp

Respected sir/mam
This is Dr Upendra from parasia Chhindwara
i given my bike service to mahaveer Motors, khirsadoh branch their
i told all complaint to service manager regarding my bike problem
1) tyre free nahi chal rhe he 2) if any need of part exchange plz call me 3) they did not call me for this and only call me for your byke is ready so many comaplaints but they not at all When I went to pick up ByK, he told the names of the parts and said that put this part in next servicing, then I will say put this part now, he told your bill is ready. Put this part in next cerving all my problems and they just water wash take serious action on employee and solve my bike problem and i am totally unhappy about service and one so please take action against dealer and solve my bike problem.

thanking u

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HeroMotoCorp

from Delhi, Delhi

Mar 15, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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06/03/2021 को बाइक की सर्विस कराई थी। जाब कार्ड के अनुसार काम नहीं किया गया। प्रोब्लम भी ठीक नहीं करी।आउट साइड गाडी में काम करने पर कार्बोरेटर में डस्ट मिली। एयर स्क्रू भी जाम मिला।जिसका वीडियो भी मेने बनाया है। गाड़ी में 1000 का बिल बना था।

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HeroMotoCorp

from Delhi, Delhi

Mar 15, 2021

Dear Sir,

We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Jese.ki mene hero xtreme 160 r sep 2020 me.kharidi hai pr.abhi almost 6 months me uski.jo night viewsion hai light ki vo bahut bekar hai... Kuch clear nahi dikhata. 3rd service pr bhi service center pr dikhaya pr koi solutions nahi mil.raha hai. Aur uske allow.wheel me.bhi problem hona.start ho hai hai.
Agar sach me kuch product issue hai to plz..clear kariye.
Custom name - Ajinkya tatke
Mob.-[protected]
Place indore.mp

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HeroMotoCorp

from Delhi, Delhi

Mar 15, 2021

Dear Sir,

Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Mungaoli

My bike arr in warnty and bike engine oil are leakege and showroom owner vaery bad behavior with me

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: 1557, Thadagam road, velandipalayam, Coimbatore-641 025

Respeted sir, madam
i want to a new vehicle at their company and the name of that bike hero splender plus. I Iast paid that full amount for my vehicle on[protected]. But to this day that dealer has not given me his vehicle.

MAJOR COMPLAINT ON MY BIKE

1. My insurance company and amount is cheating.

2.Back side steel murguad full scratches and visually worst
condition.

3. Dealer and your customer care officers continously not
responds for after one month.

Main dealer : MRG show room, Coimbatote (Tamil nadu)
Sub Dealer : SHREE SAKTHI MOTORS, Coimbatore (Tamil nadu)

NAME : THANGADURAI S
My contact number : [protected]
Understanding language: Tamil

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Mar 14, 2021

Updated by Thanga@7131 pls help us

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Address: 1557, Thadagam road, velandipalayam, Coimbatore-641 025

Respeted sir, madam
i want to a new vehicle at their company and the name of that bike hero splender plus. I Iast paid that full amount for my vehicle on[protected]. But to this day that dealer has not given me his vehicle.

MAJOR COMPLAINT ON MY BIKE

1. My insurance company and amount is cheating.

2.Back side steel murguad full scratches and visually worst
condition.

3. Dealer and your customer care officers continously not
responds for after one month.

Main dealer : MRG show room, Coimbatote (Tamil nadu)
Sub Dealer : SHREE SAKTHI MOTORS, Coimbatore (Tamil nadu)

My contact number :[protected]
Understanding language: Tamil

Hero MotoCorp customer support has been notified about the posted complaint.

Mar 14, 2021

Updated by Thanga@7131 NAME : THANGADURAI
MY CONTACT NUMBER :[protected]

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Address: Naviladaku Nittrahalli post Madhugiri Taluk Tumkur Dist pin-572132

Dear sir

ಮೇಲ್ಕಂಡ ವಿಷಯಕ್ಕೆ ಸಂಬಂಧಿಸಿದಂತೆ ತುಮಕೂರು ಜಿಲ್ಲೆ ಮಧುಗಿರಿ ತಾಲ್ಲೂಕು ನವಿಲಡಕು ಗ್ರಾಮ ವಾಸಿಯಾದ ಚಂದ್ರಶೇಖರಯ್ಯ ಬಿ ಎನ್ ಆದ ನಾನು ಅಂಗವಿಕಲನಾಗಿದ್ದು ಸರ್ಕಾರದಿಂದ ನೀಡಲಾಗುವ ತ್ರಿವೀಲ್ ರ್ ಹೀರೂ ಡುಹೇಟ್ ನೀಡಲಾಗಿದೆ ಪ್ರತಿಯೊಂದು ಸರ್ವಿಸ್ ನ್ನು ತಮ್ಮ ಕಂಪನಿಯ ಷೋರೂಂ ನಲ್ಲಿ ಮಾಡಿಸಿದ್ದರೂ ಸಹ ಕೊನೆಯ ಸರ್ವೀಸ್ ನ್ನು ದಿನಾಂಕ 23/01/2021 due date 30/04/2021 ಇದೆ ಆದರೂ ಹೀರೂ ಡುಹೇಟ್ ಇಂಜಿನ್ ಸೀಜ್
ಆಗಿದೆ ಎಂದು ನಿಮ್ಮ ಕಂಪನಿಯ ಷೋರೂಂ ನವರು ತಿಳಿಸಿರುತ್ತಾರೆ 52ಸಾವಿರ ಕಿಲೋಮಿಟರ್ ಓಡಿದೆ ನಿನ್ನೆ ಆಟೂದಲ್ಲಿ ತಂದು ಷೋರೂಂ ಗೆ ಬಿಡಲಾಗಿದೆ ಕೆಟ್ಟು ನಿಂತ ಜಾಗಕ್ಕೆ ನಿಮ್ಮ ಸಿಬ್ಬಂದಿಯವರು ಬಂದಿಲ್ಲ ಆಯಿಲ್ ಕುಡಿದಿದೆ ಆದ್ದರಿಂದ ಷೋರೂಂ ನವರು ಇಂಜಿನ್ ಸೀಜ್ ಎಂದು ಹೇಳಿದ್ದಾರೆ ಇದ್ದಕ್ಕೆ ಪರಿಹಾರ ಸೂಚಿಸಿ.
Mobi:[protected]
ಇಂತಿ ತಮ್ಮ ಕಂಪನಿಯ ಹಿತೈಷಿ
ಚಂದ್ರಶೇಖರ್

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Address: 9A pensioner colony, jail corner, trichy

I am very disappointed for purchased your pleasure plus scooter at 1year before. One complaint (Back wheel makes very noise while brake applying) was raised 2 months after purchased. now three services were completed and three complaints also attended by dealer show room. But till date complaints are not solved. i has very worried for ur brand scooter is very worst and your dealer also worst handle this complaint. my bike no. TN 45 BR 8311. Now i am willing to sell my scooter. Now i am feel honda is better than ur brand. Thank u...

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Viruthunagar,selvam motors

Service boy no response for customer, next my bike is hero bs6 model, serive date in[protected] time 9.00am delivery time 5.00pm, but not work my bike total damage battery low all complaint in[protected], next day I am going to job my bike is issue, not work in company you willl complaint the company sir

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Mar 13, 2021

Updated by Yamaha Gowtham Very bad service and not response for customer

Mar 13, 2021

Updated by Yamaha Gowtham Very bad

Mar 13, 2021

Updated by Yamaha Gowtham Very bad

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

We regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Kanangarh, ashram math Hooghly West Bengal India

I have purchased a new passion pro from Sur motor chinsurah, Hooghly, West Bengal.On 29th January 2021 till now they are not given my registration number and insurance policy.How can I use my vehicle without number.I am requesting you to kindly take necessary action on this.and provide me as soon as possible.

Thanks and regards

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A

Anurag ranjan pandey

Mar 14, 2021

Kindly take necessary action on this.

HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

We would like to investigate the issue. Please share your Registered Mobile Number and Dealer details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: K.K MOTORS,KOTA ROAD,BARAN(RAJASTHAN)

Sir, i purchase bike passion pro B6(drum-self-cast) ON 18.11 2020
chasis no.MBLJAW143L4K02298
ENGINE NO.JA06EWLHK39690
OWNERE -ANKITA JAIN
.sir,
my bike several time shutdown when riding.i check it several time bt there is no satisfactory result gain.i m so puzzeled.bcoz its new bike
i request u plzz give its proper solution and if it is defected than changed it. i belong from baran, rajasthan many friends purchase this bike and all ffaces same problem.please solve it.
thanks

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

Regards,
Team Hero MotoCorp

P

passion pro

Mar 16, 2021

Sir I’m so puzzled company not given responce properly.only formality fulfill by their.this bike engine off again again due to riding.i[censored] not give proper solution than I complain against u in consumer forum.please sir take it seriously because I pay a big amount for it. Thanks.

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Address: Matwari, Durg, Chhattisgarh, School para,durg, CG

Itni gatiya gadi aaj tk ni chalaya 1st servicing me hi timing chain change krna pad gya...aisa kon se gadi me hota h can u plz explain me...or bhi kuch jan na ho mre ghr aajao samj jaoge mri condition...thnku...

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Sahara automobile. Kotwali dehat. Dist. Bijnor. U.p

I had purchase super splendour bs 6 on dated 19 October 2020 from Sahara automobile dist. Bijnor u.p. after 700km riding of bike a noise came from engine. The company mechanic said that it comes from piston kit. I request to eradicate this. No action taken by showroom. At present bike ride 6100km. मेरे बार बार कहने पर भी ये मुझे टाल दे रहे है । pl do needful for me

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Krishna moter

No 1 wost begaviyar

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

Sorry to hear about the trouble you faced. Kindly share your concern with us in detail
on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: NEAR TALUK OFFICE

Respected sir/mam
This is Suhas from Hagaribommanahalli, bellary Dist, Karnataka
i given my bike service to Rutvi Motors, Huvinahadagali branch their
the i told all complaint to service manager regarding my bike problem
1) it will off when i am driving 2) it will not start even in i3s mode 3) it will not start when i use clutch when the bike in gear and so many comaplaints but they not at all solve all my problems and they just water wash and change the oil so please take serious action on dealer and solve my bike problem and i am totally unhappy about service and one more thing they charge 450rs for this and the send message servcie charge is 376rs and they collected 74 extra so please take action against dealer and solve my bike problem.

thanking u
suhas
cell: [protected]

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: New Delhi, Delhi 110035, house no 531 gali no 36

Sir mere pas passion xpro hain 2016 model mene jb se ye bike li h tb se iski mileage 40kmpl aa rhi h me bhut preshan hu kya Meri koy help ho skti h my contact no [protected]

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: vill and post vironv kot ps baraganv varanasi

Sir hmne yas aatomobiles bhiti bazar niyar sadhoganj varanasi se dinak[protected] ko ek duet scoters apni patni sneha srivastava ke nam se kharida h, jiska no. UP 65 DV 5527 h sir jab se liye h us gadi se dhuwa, gadi hmesha bibration me, gadi ka brek nhi lgta h, gadi hmesha race me rhta h. sir hmne agancy me kai bar complant kiya mgr koi sunwai nhi hui. sir jb se gadi hmne liya h hamara 2 bar accidant ho chuka h. sir plz hel.

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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Address: Sai Hero DIG Bunglow Berasia Road Bhopal 4620011

This is to inform you that I purchased Hero bike splendor + Engine No 08934 and chesis no 52864 on[protected] from M/s Sai Motors Bhopal.

on the day of purchase before payment the sales executive assured me to give complementary accessories including stickers and later refused to stick stickers on the tank. when asked they mentioned, it is optional and asked additional money i.e. around Rs 2400/- (including pasting labor charges) to stick the stickers.

Sir, as I am 30 years old customer and using Hero bikes since last 30 years, I wish that my request for sticking the stickers without payment will be done without any further problem.

Kindly look in the matter and do the needful.

Thanking you

Masroor Adil

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

M

m.adil

Mar 24, 2021

Reminder 1
This is to inform you that I purchased Hero bike splendor + Engine No 08934 and chesis no 52864 on[protected] from M/s Sai Motors Bhopal.

on the day of purchase before payment the sales executive assured me to give complementary accessories including stickers and later refused to stick stickers on the tank. when asked they mentioned, it is optional and asked additional money i.e. around Rs 2400/- (including pasting labor charges) to stick the stickers.

Sir, as I am 30 years old customer and using Hero bikes since last 30 years, I wish that my request for sticking the stickers without payment will be done without any further problem.

Kindly look in the matter and do the needful.

Thanking you

Masroor Adil

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Address: DAMNAGAR

I purchesed hero bike on 28/12/19 from navnit auto center amreli
chassis no. Mblhaw024k5l80731
rto no.Gj 14 aa 9450
this byke not in avrege
after pur.Bike i fill 151.13 lt.Petrol and now meter redding
is 5790 km. So avrege is 38.12 /km.
Pl do somthing every sarvice i comlain about avg.
As per this day petrol prise about 90/rs and avg.Is 38.12km.
2.36 rs.Per liter exp. How can people use your bike
my mob.No. [protected]

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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Address: GS ROAD GUWAHATI

HERO MAESTRO EDGE Service not Satisfactory. After Servicing our Maestro not self start. i reached two days in service center. This is very painful.

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HeroMotoCorp

from Delhi, Delhi

Mar 14, 2021

Dear Sir,

We regret the trouble caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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