Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Dec 12, 2025
Complaints 6264
Resolved
257
Unresolved
6007
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 89

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pavan616
Mar 14, 2021
Report
Copy

Address: Mungaoli

My bike arr in warnty and bike engine oil are leakege and showroom owner vaery bad behavior with me
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Thanga@7131
    Mar 14, 2021
    Report
    Copy

    Address: 1557, Thadagam road, velandipalayam, Coimbatore-641 025

    Respeted sir, madam
    i want to a new vehicle at their company and the name of that bike hero splender plus. I Iast paid that full amount for my vehicle on[protected]. But to this day that dealer has not given me his vehicle.

    MAJOR COMPLAINT ON MY BIKE

    1. My insurance company and amount is cheating.

    2.Back side steel murguad full scratches and visually worst
    condition.

    3. Dealer and your customer care officers continously not
    responds for after one month.

    Main dealer : MRG show room, Coimbatote (Tamil nadu)
    Sub Dealer : SHREE SAKTHI MOTORS, Coimbatore (Tamil nadu)

    NAME : THANGADURAI S
    My contact number : [protected]
    Understanding language: Tamil
    Hero MotoCorp customer support has been notified about the posted complaint.
    Mar 14, 2021
    Updated by Thanga@7131
    pls help us
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      Thanga@7131
      Mar 14, 2021
      Report
      Copy

      Address: 1557, Thadagam road, velandipalayam, Coimbatore-641 025

      Respeted sir, madam
      i want to a new vehicle at their company and the name of that bike hero splender plus. I Iast paid that full amount for my vehicle on[protected]. But to this day that dealer has not given me his vehicle.

      MAJOR COMPLAINT ON MY BIKE

      1. My insurance company and amount is cheating.

      2.Back side steel murguad full scratches and visually worst
      condition.

      3. Dealer and your customer care officers continously not
      responds for after one month.

      Main dealer : MRG show room, Coimbatote (Tamil nadu)
      Sub Dealer : SHREE SAKTHI MOTORS, Coimbatore (Tamil nadu)

      My contact number :[protected]
      Understanding language: Tamil
      Hero MotoCorp customer support has been notified about the posted complaint.
      Mar 14, 2021
      Updated by Thanga@7131
      NAME : THANGADURAI
      MY CONTACT NUMBER :[protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        chandru2017
        Mar 14, 2021
        Report
        Copy

        Address: Naviladaku Nittrahalli post Madhugiri Taluk Tumkur Dist pin-572132

        Dear sir

        ಮೇಲ್ಕಂಡ ವಿಷಯಕ್ಕೆ ಸಂಬಂಧಿಸಿದಂತೆ ತುಮಕೂರು ಜಿಲ್ಲೆ ಮಧುಗಿರಿ ತಾಲ್ಲೂಕು ನವಿಲಡಕು ಗ್ರಾಮ ವಾಸಿಯಾದ ಚಂದ್ರಶೇಖರಯ್ಯ ಬಿ ಎನ್ ಆದ ನಾನು ಅಂಗವಿಕಲನಾಗಿದ್ದು ಸರ್ಕಾರದಿಂದ ನೀಡಲಾಗುವ ತ್ರಿವೀಲ್ ರ್ ಹೀರೂ ಡುಹೇಟ್ ನೀಡಲಾಗಿದೆ ಪ್ರತಿಯೊಂದು ಸರ್ವಿಸ್ ನ್ನು ತಮ್ಮ ಕಂಪನಿಯ ಷೋರೂಂ ನಲ್ಲಿ ಮಾಡಿಸಿದ್ದರೂ ಸಹ ಕೊನೆಯ ಸರ್ವೀಸ್ ನ್ನು ದಿನಾಂಕ 23/01/2021 due date 30/04/2021 ಇದೆ ಆದರೂ ಹೀರೂ ಡುಹೇಟ್ ಇಂಜಿನ್ ಸೀಜ್
        ಆಗಿದೆ ಎಂದು ನಿಮ್ಮ ಕಂಪನಿಯ ಷೋರೂಂ ನವರು ತಿಳಿಸಿರುತ್ತಾರೆ 52ಸಾವಿರ ಕಿಲೋಮಿಟರ್ ಓಡಿದೆ ನಿನ್ನೆ ಆಟೂದಲ್ಲಿ ತಂದು ಷೋರೂಂ ಗೆ ಬಿಡಲಾಗಿದೆ ಕೆಟ್ಟು ನಿಂತ ಜಾಗಕ್ಕೆ ನಿಮ್ಮ ಸಿಬ್ಬಂದಿಯವರು ಬಂದಿಲ್ಲ ಆಯಿಲ್ ಕುಡಿದಿದೆ ಆದ್ದರಿಂದ ಷೋರೂಂ ನವರು ಇಂಜಿನ್ ಸೀಜ್ ಎಂದು ಹೇಳಿದ್ದಾರೆ ಇದ್ದಕ್ಕೆ ಪರಿಹಾರ ಸೂಚಿಸಿ.
        Mobi:[protected]
        ಇಂತಿ ತಮ್ಮ ಕಂಪನಿಯ ಹಿತೈಷಿ
        ಚಂದ್ರಶೇಖರ್
        +1 photos
        Hero MotoCorp customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          pcgayathri
          Mar 13, 2021
          Report
          Copy

          Address: 9A pensioner colony, jail corner, trichy

          I am very disappointed for purchased your pleasure plus scooter at 1year before. One complaint (Back wheel makes very noise while brake applying) was raised 2 months after purchased. now three services were completed and three complaints also attended by dealer show room. But till date complaints are not solved. i has very worried for ur brand scooter is very worst and your dealer also worst handle this complaint. my bike no. TN 45 BR 8311. Now i am willing to sell my scooter. Now i am feel honda is better than ur brand. Thank u...
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

          Regards,
          Team Hero MotoCorp
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Y
            Yamaha Gowtham
            Mar 13, 2021
            Report
            Copy

            Address: Viruthunagar,selvam motors

            Service boy no response for customer, next my bike is hero bs6 model, serive date in[protected] time 9.00am delivery time 5.00pm, but not work my bike total damage battery low all complaint in[protected], next day I am going to job my bike is issue, not work in company you willl complaint the company sir
            Hero MotoCorp customer support has been notified about the posted complaint.
            Mar 13, 2021
            Updated by Yamaha Gowtham
            Very bad service and not response for customer
            Mar 13, 2021
            Updated by Yamaha Gowtham
            Very bad
            Mar 13, 2021
            Updated by Yamaha Gowtham
            Very bad

            Dear Sir,

            We regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anurag ranjan pandey
              Mar 13, 2021
              Report
              Copy

              Address: Kanangarh, ashram math Hooghly West Bengal India

              I have purchased a new passion pro from Sur motor chinsurah, Hooghly, West Bengal.On 29th January 2021 till now they are not given my registration number and insurance policy.How can I use my vehicle without number.I am requesting you to kindly take necessary action on this.and provide me as soon as possible.

              Thanks and regards
              Hero MotoCorp customer support has been notified about the posted complaint.
              Kindly take necessary action on this.
              Dear Sir,

              We would like to investigate the issue. Please share your Registered Mobile Number and Dealer details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                passion pro
                Mar 13, 2021
                Report
                Copy

                Address: K.K MOTORS,KOTA ROAD,BARAN(RAJASTHAN)

                Sir, i purchase bike passion pro B6(drum-self-cast) ON 18.11 2020
                chasis no.MBLJAW143L4K02298
                ENGINE NO.JA06EWLHK39690
                OWNERE -ANKITA JAIN
                .sir,
                my bike several time shutdown when riding.i check it several time bt there is no satisfactory result gain.i m so puzzeled.bcoz its new bike
                i request u plzz give its proper solution and if it is defected than changed it. i belong from baran, rajasthan many friends purchase this bike and all ffaces same problem.please solve it.
                thanks
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

                Regards,
                Team Hero MotoCorp
                Sir I’m so puzzled company not given responce properly.only formality fulfill by their.this bike engine off again again due to riding.i[censored] not give proper solution than I complain against u in consumer forum.please sir take it seriously because I pay a big amount for it. Thanks.
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  Trideep Sharma
                  Mar 13, 2021
                  Report
                  Copy

                  Address: Matwari, Durg, Chhattisgarh, School para,durg, CG

                  Itni gatiya gadi aaj tk ni chalaya 1st servicing me hi timing chain change krna pad gya...aisa kon se gadi me hota h can u plz explain me...or bhi kuch jan na ho mre ghr aajao samj jaoge mri condition...thnku...
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sanjeev super splendor
                    Mar 13, 2021
                    Report
                    Copy

                    Address: Sahara automobile. Kotwali dehat. Dist. Bijnor. U.p

                    I had purchase super splendour bs 6 on dated 19 October 2020 from Sahara automobile dist. Bijnor u.p. after 700km riding of bike a noise came from engine. The company mechanic said that it comes from piston kit. I request to eradicate this. No action taken by showroom. At present bike ride 6100km. मेरे बार बार कहने पर भी ये मुझे टाल दे रहे है । pl do needful for me
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      E
                      EnfieldBarani ❷K
                      Mar 13, 2021
                      Report
                      Copy

                      Address: Krishna moter

                      No 1 wost begaviyar
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Sorry to hear about the trouble you faced. Kindly share your concern with us in detail
                      on app.[protected]@heromotocorp.com to help us in resolving your issue.

                      Regards,
                      Team Hero MotoCorp
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        hbhsuhas
                        Mar 13, 2021
                        Report
                        Copy

                        Address: NEAR TALUK OFFICE

                        Respected sir/mam
                        This is Suhas from Hagaribommanahalli, bellary Dist, Karnataka
                        i given my bike service to Rutvi Motors, Huvinahadagali branch their
                        the i told all complaint to service manager regarding my bike problem
                        1) it will off when i am driving 2) it will not start even in i3s mode 3) it will not start when i use clutch when the bike in gear and so many comaplaints but they not at all solve all my problems and they just water wash and change the oil so please take serious action on dealer and solve my bike problem and i am totally unhappy about service and one more thing they charge 450rs for this and the send message servcie charge is 376rs and they collected 74 extra so please take action against dealer and solve my bike problem.

                        thanking u
                        suhas
                        cell: [protected]
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                        Regards,
                        Team Hero MotoCorp
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sam Morya
                          Mar 13, 2021
                          Report
                          Copy

                          Address: New Delhi, Delhi 110035, house no 531 gali no 36

                          Sir mere pas passion xpro hain 2016 model mene jb se ye bike li h tb se iski mileage 40kmpl aa rhi h me bhut preshan hu kya Meri koy help ho skti h my contact no [protected]
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            navinsrivastava8799
                            Mar 12, 2021
                            Report
                            Copy

                            Address: vill and post vironv kot ps baraganv varanasi

                            Sir hmne yas aatomobiles bhiti bazar niyar sadhoganj varanasi se dinak[protected] ko ek duet scoters apni patni sneha srivastava ke nam se kharida h, jiska no. UP 65 DV 5527 h sir jab se liye h us gadi se dhuwa, gadi hmesha bibration me, gadi ka brek nhi lgta h, gadi hmesha race me rhta h. sir hmne agancy me kai bar complant kiya mgr koi sunwai nhi hui. sir jb se gadi hmne liya h hamara 2 bar accidant ho chuka h. sir plz hel.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                            Regards,
                            Team Hero MotoCorp
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              m.adil
                              Mar 12, 2021
                              Report
                              Copy

                              Address: Sai Hero DIG Bunglow Berasia Road Bhopal 4620011

                              This is to inform you that I purchased Hero bike splendor + Engine No 08934 and chesis no 52864 on[protected] from M/s Sai Motors Bhopal.

                              on the day of purchase before payment the sales executive assured me to give complementary accessories including stickers and later refused to stick stickers on the tank. when asked they mentioned, it is optional and asked additional money i.e. around Rs 2400/- (including pasting labor charges) to stick the stickers.

                              Sir, as I am 30 years old customer and using Hero bikes since last 30 years, I wish that my request for sticking the stickers without payment will be done without any further problem.

                              Kindly look in the matter and do the needful.

                              Thanking you

                              Masroor Adil
                              +1 photos
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                              Regards,
                              Team Hero MotoCorp
                              Reminder 1
                              This is to inform you that I purchased Hero bike splendor + Engine No 08934 and chesis no 52864 on[protected] from M/s Sai Motors Bhopal.

                              on the day of purchase before payment the sales executive assured me to give complementary accessories including stickers and later refused to stick stickers on the tank. when asked they mentioned, it is optional and asked additional money i.e. around Rs 2400/- (including pasting labor charges) to stick the stickers.

                              Sir, as I am 30 years old customer and using Hero bikes since last 30 years, I wish that my request for sticking the stickers without payment will be done without any further problem.

                              Kindly look in the matter and do the needful.

                              Thanking you

                              Masroor Adil
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mmjuthani
                                Mar 11, 2021
                                Report
                                Copy

                                Address: DAMNAGAR

                                I purchesed hero bike on 28/12/19 from navnit auto center amreli
                                chassis no. Mblhaw024k5l80731
                                rto no.Gj 14 aa 9450
                                this byke not in avrege
                                after pur.Bike i fill 151.13 lt.Petrol and now meter redding
                                is 5790 km. So avrege is 38.12 /km.
                                Pl do somthing every sarvice i comlain about avg.
                                As per this day petrol prise about 90/rs and avg.Is 38.12km.
                                2.36 rs.Per liter exp. How can people use your bike
                                my mob.No. [protected]
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                                Regards,
                                Team Hero MotoCorp
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anjani Kumar Keshaw
                                  Mar 11, 2021
                                  Report
                                  Copy

                                  Address: GS ROAD GUWAHATI

                                  HERO MAESTRO EDGE Service not Satisfactory. After Servicing our Maestro not self start. i reached two days in service center. This is very painful.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the trouble caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Hello kesarwani
                                    Mar 10, 2021
                                    Report
                                    Copy

                                    Address: Siddhivinayak Hero

                                    I had multiple problems in my bike but there is incompitent mechanic available at workshop who can not resolve the problems.
                                    And also the invoice of the service does not provided
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Apologies for the inconvenience. We request you to provide your Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                    Regards,
                                    Team Hero MotoCorp
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Domval
                                      Mar 10, 2021
                                      Report
                                      Copy

                                      I have been a regular customer to the authorised workshop of vishal hero and by bike has been serviced there ever since i purchased it. As my bike does a lot of running i take it in every week for general checkup. But from the last few months i have been seeing the ill behaviour of the owner towards me coming in regularly for servicing. He has even requested some staff to tell me not to come to the workshop. The staff are helpful and suppotive. But this type of behaviour from an owner towards a customer is really surprising. Its not only with me but many customers face this bad behaviour when they try to clarify anything with the owner. He will not listen and just shout to shup the people up. Kindly look into this matter as its a bad impression for the company if the owner of a showroom behaves badly with a customer. Yes i have changed my workshop now i go to Bharat Motors bbsr where this are a complete new picture. Every thing is better 100 times compared to vishal automobiles.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We regret the inconvenience caused to you. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                                      Regards,
                                      Team Hero MotoCorp
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Murali mohan gumudavelli
                                        Mar 10, 2021
                                        Report
                                        Copy

                                        Address: Keerthi motors, badepally ,jadcherla , Mahabubnagar,telangana ,PIN 509301

                                        Since I brought the bike, the bike functioning was not at all good . The engine is stopping in the middle of driving, I nearly got hit by a lorry!! . The engine pick up is not at all good . I've complained my problem many times but there not at all a good responce . I'm very disappointed with my bike
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        So sorry to hear that. Kindly share your Registered Mobile Number and Dealer showroom name and state with us on app.[protected]@heromotocorp.com to help you further.

                                        Regards,
                                        Team Hero MotoCorp
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit