| Address: unjha (384170), Mehsana, Gujarat |
Bike register no is GJ02DG0922, i bought hf delux around 6-7 months ago, after one month i faced bike starting problem, bike can not start via cell, and i specially purchase this simple cellstart bike for my father, after some time battery is not working at 1%, in last 3 months i was visited your service station more then 50 times, but i did not get any response from your service station side they totally ignore me and my complain, i requested contantly every 10 days, and they take my battery, they say we will fix it, and also it is chargeable, they not give any timeline when they will fix it, today it takes 21 days and i am not sure when i get my battery, my father is not able to kick every time whenever they start bike, this is not acceptable in any ways, ridicules service, no one take responsibility,
Hero MotoCorp customer support has been notified about the posted complaint.
Mar 03, 2021
Updated by jeegar Mukhi hope you will take it seriously, and response soon...
Mar 04, 2021
Updated by jeegar Mukhi thank you heromotocorp..problem solve
We regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.
Regards,
Team Hero MotoCorp