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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Hero MotoCorp reviews & complaints page 92

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S
from Noida, Uttar Pradesh
Mar 3, 2021
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I serviced my duet last month but there is same defective I. Subculture, starting, oil leakage...
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We would like to investigate the issue. Please share your Registered Mobile Number and Dealer details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    A
    Asma khatun
    from Noida, Uttar Pradesh
    Mar 2, 2021
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    Address: Topsia Kolkata

    Sir my name is Asma khatun .I have a scooty maestro edge that I was purchased 10/03/2019 from Balai hero show room at Thakurpukur
    From last few month some problem issue my scooty .For that I am going to service center venline hero service (VINLINE ENGINEERING PVT.LTD AT TOPSIA) MY SCOOTY NUMBERS IS WB06R3557
    Service manager told me electric wearing problem in my scooty so that they order that parts to company 12 days passed no works done
    No improve ment so I request to your company please do something
    I am a working woman I always travel by scooty
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Sorry to hear about the trouble you faced. Our team is already working on your complaint[protected] and they will connect with you soon.

    Regards,
    Team Hero MotoCorp
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      S
      Srinivaskm786
      from Chennai, Tamil Nadu
      Mar 2, 2021
      Resolved
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      Resolved

      I have bought bs6 bike. But bike has oil leakage problem, but they didn"t provide any service to bike. I have given bike in showroom 10 days, they didn't resolve the issue and they are cheated to customers in hero showrooms.

      Hero company peoples are cheating to customers...worest company...worest servicing...

      My bike kept 10 days in medavakam hero showroom for repair, but they are cheating to customers.
      Mar 3, 2021
      Complaint marked as Resolved 
      I have informed to your hero showroom, but their behaviour is irresponsible. No one given proper response. Could you please resolve the issue : engine oil leakage problem. Note: please don't cheated to the customers. Contact no: 9908398921
      Hero MotoCorp customer support has been notified about the posted complaint.
      Mar 03, 2021
      Updated by Srinivaskm786
      Could you please resolve the engine oil leakage problem?...its very urgent.

      Dear Sir,

      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

      Regards,
      Team Hero MotoCorp
      Now Issue is resolved, but I have faced engine oil leakage problem and issue with your hero showrooms, they didn't respond properly. My bike kept 10 days in medavakam, chennai hero showroom. After ten days also they couldn't able to resolve the issue, second time I given complaint in this app, Then they have resolved the issue.

      Recently (last wednesday), they have resolved the issue .

      Contact : [protected]

      Thank you for resolving the issue.
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        D
        Doraaemon saini
        Mar 2, 2021
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        Address: Haryana, Panipat Sahib Motors

        10/08/2020ko mene 1 new bike purchage ki thi jis ko lekr m grr ja rha tha raste m uska engien jam ho gya agle din m usko service center lekr gya to kam chlane k lia thik kr dii. properly thik na krne ki vjh se us ka engien baar baar jam ho rha tha jis vjh se muje 25/05/2021 ko accident m injury hui h purchage krne k 6 months k andr hi m isko service center m 50-60 vaari lekr gya lekin vo koi b sunaii ni kr rhe h panipat haryana se sahib motors consumers k sath m bhoot fraud kr rhi h

        my name sunil kumar
        contact no. [protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We can totally feel your disappointment. Kindly help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com & we shall give our best to resolve this issue.

        Regards,
        Team Hero MotoCorp
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          H
          haisivashankar
          from Noida, Uttar Pradesh
          Mar 2, 2021
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          Address: opp shymala theatre, main road rajahmundry.andhra pradesh

          On 26th feb 2021 I had given my maestro bearing number ap05cw7889 for servicing at cp reddy auto mobiles, opp shyamala theatre, rajahmundry.
          they delivered my scooty the same day.
          today while driving the back wheel is suddenly plugged out.
          my good ness iam safe.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

          Regards,
          Team Hero MotoCorp
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            B
            BalwinderSinghDhillon
            Mar 2, 2021
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            Address: Venus Automobiles MalerKotla

            No Rc provided Venus Automobiles.Maler Kotla . (Punjab)
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the trouble caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
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              A
              Ali6221
              from Ludhiāna, Punjab
              Mar 2, 2021
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              Address: 3044 sector 50D chandigarh

              Hi Hero MotoCorp Team
              Sir
              I have purchased a Xpulse 200 on 12.11.2020 from Runway Motors SOLAN (HP)
              they apply HSRP for me and got fitted on 10.01.2021 but from then till today 02.03.2021 they have not updated in the system so that my RC can print and dispatch.
              I am continuously calling them but they are not responding to my calls and i cat go SOLAN from Chandigarh for just to inquire about the same. Kindly look into this as this is destroying the Hero motocorp image not any Agency.
              Thanks
              A Happy Customer
              Ali Raza
              [protected]
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the trouble caused. We have noted your complaint[protected]. We will get back to you shortly.

              Regards,
              Team Hero MotoCorp
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                D
                Devendrapnd
                Mar 2, 2021
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                Address: B-67 Maya Puram Colony goverdhan Road mathura

                Dear team,
                I purchase hero ismart 110cc in 2017 july "UP 85 BA 8986" from jain hero showroom mathura.
                My bike engine seized 4 time every time. I repaired engine hero service center but this time. Service center said me I can't repaired you bike in warranty period because you are not done service on time. Yes I accepted I can't service on time but this is not my folt this is happen due to covid reason so please help me.

                Thanks
                Devendra Kumar
                [protected]
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Apologies for the inconvenience. We have notified your complaint[protected] to our team and they will be in touch with you.

                Regards,
                Team Hero MotoCorp
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                  S
                  Sayyed Shahood
                  from Powai, Maharashtra
                  Mar 2, 2021
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                  Address: Mumbai

                  I bought xpulse 200T about 1.5 years ago and the running of bike is not so smooth in this span of time. The showroom which is in malad east I bought this from there and they have a service center also the service also I don't find it upto the mark and I just loose confidence in Hero in 1 year of working. The tires are also not good and I have to change the same. Any help will be appreciated.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                  Regards,
                  Team Hero MotoCorp
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                    B
                    bijendrajoshi
                    from Bengaluru, Karnataka
                    Mar 2, 2021
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                    My scooty not starting, it has sudden off, so i went to dealer for checking. I went there on dated 28 feb 2021, but still after 2 days my scooty is not prepaired nor inform to me anything regarding this. There is a person in service center mr naveen bhatt, who misbehaved to me may be the resion to delay. There is very bad behaviour and service quality by dealer.. i am in doubt that my scooty is safe or not there
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    So sorry to hear that. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      subhakumarj
                      from Kāmārhāti, West Bengal
                      Mar 1, 2021
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                      Address: HALDIA

                      I bought a Bike 1 year old but haven't registered yet.
                      Whatever the S.M.Automobile showroom says, they behave rudely... so, please Help...
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                      Regards,
                      Team Hero MotoCorp
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                        S
                        Srinu barla 56
                        from Attili, Andhra Pradesh
                        Mar 1, 2021
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                        Address: Ramathirtham Main Road

                        Splendor+ newbike buying 4months ayyindhi appuda clutch plate Pani chiyyadam ledhu
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Mar 01, 2021
                        Updated by Srinu barla 56
                        Bike Mechanic on repair

                        Dear Sir,

                        Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer Details for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          SaB3R 2ooTh
                          from Powai, Maharashtra
                          Mar 1, 2021
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                          Address: Jaipur , West Bengal

                          My brother bought a brand new Hero Xtreme 160r bs6 2020 model in September 2020. I was quite impressed with the bike . So I also bought one in December . Everything was fine until after 1 st servicing I noticed Engine oil on my engine header . I just cleaned it . But 2 days later I noticed it again on the same spot . I was convinced that the fitting of my engine header is not correct, that caused this leakage. So I went to my dealer's service centre and told them about this problem . They opened the engine header and reassambled the gasket, and thats done for the day. But I again faced the problem just before 2nd service. I told them at the service centre to replace the gasket and reseal the header . But they didn't had any spare gasket in stock .So They made me wait for 5 hours giving me excuse that they are working on it . I was pissed off. Then I noticed that they took out another Brand new unsold Hero Xtreme 160r 's header and put it on my bike . WTF. I didn't say much and took my bike home . Rode it for another day on weekend . Next day same problem . I only rode it for 30 km. and the problem reappeared. I called the dealer and told them about the problem . They said that they tried enough, they cant solve my problem . They suggested me to go another service centre to get fixed . Or write a complaint.
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We highly regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                          Regards,
                          Team Hero MotoCorp
                          My new Xtreme 160r bike have heavy oil leakage problem in engine bottom side
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                            S
                            Sukender kumar
                            from Noida, Uttar Pradesh
                            Feb 28, 2021
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                            Address: Madhawpur

                            Bike start nhai ho rahai hai Bike ka clor katam ho raha hai
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                            Regards,
                            Team Hero MotoCorp
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                              U
                              ultimedia Productions
                              from Batāla, Punjab
                              Feb 28, 2021
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                              I bought a Hero Destini scooter on 9 March 2020. The scooter developed a snag and started giving starting problem. On visiting the service center of the dealer they claimed to fix it but the problem persisted. On second visit they attempted deeper openings of the scooter and again claimed to have fixed it but the problem was not resolved. On third complaint they changed the push button of the scooter but the problem was not resolved.
                              On next complaint they admitted the problem in the battery and got it replaced. The process of replacement took 3 days and the scooter remained stranded. But much to my chagrin the problem was still not resolved. When I again contacted the Tulsi motors they told me that the company service engineer, Mr. Sanjay Sharma is scheduled to visit their dealership. The dealership guys cooperated and picked the scooter from my residence and claimed to have got the battery replaced again and also some part by the name 'RR unit'. But the problem is again relapsing.
                              All this description is only to explain that the scooter I have been sold by your dealership is defective and after five attempts to fix the problem they have miserably failed. I can convincingly deduce that your dealership mechanics and the area service engineer are not capable of handling the problem. This speaks volumes about the standard of quality check in production and the skill level of your service personnel.
                              NOW I humbly request you to kindly either take the scooter back and refund my money or replace the scooter with a proper one. This machine is only giving me headache and embarrassment and I want to get rid of this stupid machine.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                              Regards,
                              Team Hero MotoCorp
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                                A
                                Abhijeet kakde warora
                                from Ghumarwin, Himachal Pradesh
                                Feb 28, 2021
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                                Address: Shravanti motors, warora dist-chandrapur.

                                I am ready with documents and price for purchasing bike but dealer is not ready to sell bike on ex-showroom price. He argue and said that bike will not be sell on ex-showroom price as all the other accessories, services and insurance are compulsory along with. Is it mandatory/compulsory to buy all other services and accessories. Please clarify.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Customer care number is not reachable. How to lodge a complaint.
                                Dear Sir,

                                Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                                Regards,
                                Team Hero MotoCorp
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                                  Anish@
                                  from Chākia, Bihar
                                  Feb 28, 2021
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                                  Mera hero Xtreme 160 octeber 2020 ka purchase hai.jo maine Motihari R.C.hero se lia hai .ye bike begining se hi starting me problem karta hai .maine kai bar isko agency me dia urja par in logo ne kai bar iska repairing kia lekin abhi tak koi solution nahi hua hai.kindly isko aap priority dekar isko thik karaye.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    A
                                    ankit kr
                                    Feb 27, 2021
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                                    Address: A-96, Mayapuri Industrial Area Phase II, Mayapuri, New Delhi, Delhi 110064

                                    Hero service centre supervisor, told bike have lot of issue it may chances to break of chai and etc etc.
                                    Finally he proposed more than 10000.

                                    But he takes full day time but not did what they charged all.

                                    I was disappointed due to big brands cheated people.and not picking call
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We regret the trouble caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                    Regards,
                                    Team Hero MotoCorp
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                                      Gagan2397
                                      from Deoli, Delhi
                                      Feb 27, 2021
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                                      Mere pass ek bike hai jiska Reg. No. DL3SEP6294 hai jo mene last year hi purchase ki thi jiski sari services time to time service center par hui hai lekin mene apni bike ki service last month krai thi Pashupati hero motorcops neb sarai delhi uss time meri bike bike ke ander engine oil nhi tha bilkul mene apne advisor se bola to usne merko koi revert ni kiya or bola hum log nya engine oil dal dete hai aap 500km ke baad lake chek kra dena me 500km ke baad leke gya to bike ander engine oil nhi tha mene bola apne advisor ko dubara to usne fir koi revert ni kiya or meri bike me purana engine oil daal diya or ab meri bike bhot jyada noise kri hai engine bhi bhot heat hai agr mera engine sees ho jayega to kya Pashupati hero merko free of cost usko thik kr ke dega plz me bhot jyada preshan hu meri bike ko abhi tak 1 year bhi ni hua hai i am very dissatisfied... please agr koi solution ho to meri help krai jaye kuki dealership se merko koi bhi response nhi mil rha hai

                                      Thanks and regards
                                      GAGAN
                                      [protected]@gmail.com
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Apologies for the inconvenience. We have notified your complaint[protected] to our team and they will be in touch with you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        Parnav Giri
                                        from Noida, Uttar Pradesh
                                        Feb 27, 2021
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                                        Address: DLF Ankur vihar Loni Ghaziabad

                                        Meri splendor UP 17 U 2508
                                        MONDAY SE HANS MOTORS AUTHORISED REPRESENTATIVE HIMGIRI HERO PLOT NUMBER 1GALI NUMBER 1 KARAWAL NAGAR NEAR TOLL TAX DELHI
                                        Bike ka accident ho gaya tha jiska claim budhwar ko clear ho gaya tha but bike Abhi Tak nahin Mili hai jabki mujhe bike budhwar ko dene ke liye bola gaya tha mujhe bike Gorakhpur lekar Jani thi by train jiski ticket bhi book hai but meri 2500 rupees ka nuksan ho gaya hai
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We regret the trouble caused. We have noted your complaint[protected]. We will get back to you shortly.

                                        Regards,
                                        Team Hero MotoCorp
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