Hero MotoCorp Complaints & Reviews

Hero motorcycle bike glamour it's handle front part is slightly turned to left side . I have free service, so when I given my bike to workshop for service, I informed him my bike problem about handle front part need to be fixed, he said claim an insurance, I was shocked why should I claim it an insurance it's a small thing. Even the guy whom I informed about this he didn't seen where and how it's happened. He just saying claim an insurance. I said I don't wannna do anything just do serving . Then he charged me rs. 400/- fir mobile changing. When I asked about the work shop manager he was out of station.
I don't understand why the staff is forcing to claim an insurance. It's very pathetic service on big trusted company.

Mine is a 2019 November model Xpulse. The bike is still under warranty. The bike had a minor complaint which I didn’t noticed during the delivery. It’s about the painting job. The clear coat on the upper, and both sides of the tank is damaged. I took my bike to the showroom and told them the same story. They told me that they’ll get me the tank replaced. It’s been Almost 5 months since they’ve made that promise and nothing had happened till now. I went to the showroom many times asking for the replacement. Still nothing happened. I want that replaced part, and I wish Hero MoroCorp will enquire about this. Details of the showroom will be given below as a screenshot.
Thankyou.

I’m Reena complaining your bad service bcoz before servicing my Scooty was Better.
Duet- DL5SBT 8125
After you handover me Scooty I was going from Aman Motor service centre to my home the Scooty was stoped with heavy sound and not started. I was stuck mid of the heavy running Trrafic. Even i was not reach home. Next day I complained about this. Yesterday I was coming from office my Scooty stuck. Not started, I face problem at 9:00pm on road. Plug not connected or any other problems... Very sharp sound from Scooty . It was worst experience from Aman motor service.
I have problem to go office bcoz Scooty not working. Send any Service man for take Scooty I cannot tow.
Reply

Dealer not gave feedback properly. They made foolish their customer. i was purchage scooty pleaser + bs6 0n 4th feb 21 and delivered 12 feb 21. This scooty seatcover was tear & wear than agency staff told you come tomorrow change it mahim agency. But tommorow they change local product seatcover. agency staaf mr. ashok told we change after 10 days. But till to date they missguided him.

Another big issue I will paid Rs14, 723.00 for RTO, INSURANCE, HMCL Accessories . payment throgh digital mode. And agency gave me invoice/ receipt 12, 973.00 only. Dealer have not agree to return
diffrence amount Rs 2182.00 to the customer .
if above problem not resolve than I will go to conjumer forom.

I purchased a hero vehicle scoter reg no PB31V8174 from Lehra gaga but delar is not giving no. Plate to me. Please solve this problem behaviour is not good

Sir I have given my hero glamour bike to service centre but he done service worest condition

Dear Sir,

Please arrange to provide a duplicate invoice for my Hero Mastero Edge (ZX) with the following details as the present dealer Nanda automobiles kudasan Gandhinagar Gujarat is not willing to provide the same. The duplicate invoice is required to transfer my vehicle registration from Gujarat to Uttar Pradesh and the original invoice is lost during transit. I am attaching herewith the ownership record and data for your ready reference.

Name: MADHU PANDEY
Model: HERO MASTERO EDGE (ZX)
Reg No: GJ18DA1393
Engine No: JF33ABHGE09948
Chassis No: MBLIFW013HGE11123
Date of purchase: 22.11.2017
Purchased from M/s Nanda automobiles kudasan Gandhinagar Gujarat
An early response with regard to the above is appreciated.
Regards,

MADHU PANDEY,

Mobile No: [protected]
Email Id: [protected]@gmail.com

My BS6 new latest glamour byke has been given poor mileage, like 25-30 km per litre.also starting problem is disaster...local hero showroom cant find any solution.my byke totally disaster...last 7 months its horrible for mileage, starting problem etc etc...pls provide me accurate solution and save my money...I bought this byke last july 2020, balurghat Hero showroom...

Please consider this as a grievance mail which is related to the service quality I have received. I have been using Hero XPulse 200 since January 2020 purchased from SPEED MOTORS, Thoppumpady (Kochi, Kerala) showroom. Since then I am doing vehicle service only in company authorized showrooms, usually doing it from NEW MARIYA MOTORS Kizhakambalam showroom as my office nearby it. Last November onwards I encountered this dilemma as my vehicle’s center mono shock absorber got damaged, it can be replaced under the warranty claim as I am within the coverage period. But the problem here is this part is not available in the showroom. Since then I have been requesting and waiting for replacement. The showroom people have also assured that they are doing the maximum possible for availing the damaged part, but nothing happened till now. I am a person travelling approximately 60 kms per day using this vehicle to commute back and forth to my office. Seriously I am not sure how much impact it has on my health. Even my family includes my 2-year-old kid also using the same vehicle for commuting along with me

Vehicle No.: KL 43 M 5273

Model Name: Hero XPulse 200

Dear Sir/ Madam,
I purchased a Hero Glamour from Bike Point, Sihora, Dist- Jabalpur, Madhya Pradesh on 31.03.2020 but I have not been provided RC and Insurance paper of the vehicle till now. I whenever I call or personally visit their office they ask for wait for 15 days, now it is to complete one year but they are still misleading me.

This is an unexpected behaviour from a dealer of a reputed company like Hero MotoCorp. Please resolve the issue.

With Regards
Ravi Kumar
Corr. Add:- e-Allahabad Bank, Kushner Branch
Vill Kushner, PO Umariya Pathra
Tensil:- Panagar, Dist Jabalpur
Madhya Pradesh-483220
Mob:- [protected]

I have purchased glamour fi 2020 in March 2020, bike has self starts problem from the day of purchase, now the speedometer also not working where as only 2800km runs and not completed one year.

Dear sir/mam
I have given my motorcycle for servicing on 9th february 2021.
as some major issue was noted by me in regular basis like mobil leakage, gear shifting, starting problem etc. The service centre employee told me that it will take time around 10-15 days as we have to change the chamber.so they told that we have ordered that product and its available in stock.
so now its 23rd feb and i am facing many problems for visiting any location for my official work. Kindly do the process complete of my vehicle.

Hi this is satish
I am customer of hero since 25years
previously I am having CBZ extreme of 2012 model I exchanged this model with new CBZ EXTREME 200R
But the performance of new bike is very poor I am unable to maintain this I am willing to return the bike to hero
so please kindly cancel the EMIs that i have pending accept the request do the needful

I am costumer of your company. I purchase Super Splendor on 16/03/2020 on this date. For each free services they find much more by saying to replace some engine parts and by this way they fine much more from costumer & i am one of the sufferer.

I give my bike to service in service centre, they give me an estimate for my bike as 16000 rs, but they didn't check my bike and informed me, at last they call and give me an bill amount of 25000 above, but they didn't ask me any approvel to change the spare parts of my bike, they change without asking me, know they were saying to pay the full bill amount, please take an action immediately.

Service is verry poor, , self start is very poor

Hero agency Malik not gadi futures details

They are selling two Wheeler, but showing customer have only hero option or Mr.Ranjeet Tunga feeling he have more bussiness according to target, he don't know how to handle the customer and his queries, his attitude was very rude, it's realy working with service industrial or selling hero ego .

He should knows how to give customer questions.

Maine apni passion pro bike ki service karwaee thi northern motors Ramadevi pe.
Mistri ka name deepu hai usse Maine wiring kit clutch plate aur kuch chote 2 kam bole the usne mujse kaha ki wiring kit company se na dawalo muje 1500 de do mai sab dal duga aur service achi kar duga Maine kaha ki mai bill pe karwaoga sab to usne bike ki service sahi se nhi ki puri aur bike puri karab kar di. Pura kaam bhi sahi se nhi kara.

Bed behavior of service manager in Hero Service center, Nadiad