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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Hero MotoCorp reviews & complaints page 94

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V
Vasanth Vaasu
Feb 22, 2021
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Address: Mani nagappa motoros , madurai

I left the vehicle at the servics centre (Maninagappa motors, madurai) with two litres of petrol in it . When i got it after the service, the petrol tank was empty . It has happened a several time . I have made a complain there . They werent doing anything in response to the complain . So kindly see to it .
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp
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    Saroj Kanta Mahapatro
    Feb 21, 2021
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    Address: At/po-pandiapathar, via--Bhetanai,pin- 761116
    Website: Hero

    Sir, i am saroj Kanta Mahapatro, resident of AT/PO-PANDIAPATHAR, PIN-761116, block:-ASKA, Dist -Ganjam, odisha. Today on dt -21/02/2021 i purchased a new Glamour fi byke from ASHOKA HERO SHOWROOM, ASKA.
    But when i started the byke there is big raise sound and tunning problems for these reason I am disappointed on this byke and your company and want to replace of this byke . So therefore i request you solve my problems and obliged. YOURS FAITHFULLY SAROJ KANTA MAHAPATRO MOB NO-[protected] ASKA
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

    Regards,
    Team Hero MotoCorp
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      M
      Milan Mudgil
      Feb 21, 2021
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      Address: Hali mandi(pataudi)

      Only 2 workers👷 in whole service centre and without displine or manners and untrained workers👷 work very slowly
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

      Regards,
      Team Hero MotoCorp
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        P
        Pramodkumar2002
        Feb 20, 2021
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        Address: Badarpur pin code 121013

        I am having some issue in fuel injection, sometimes fuel injection indicator keeps on even after engaging bike in gear. And engine has very much vibration which extends to wiser.
        Hero MotoCorp customer support has been notified about the posted complaint.
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          Pramodkumar2002
          Feb 20, 2021
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          Address: Badarpur surya vihar 3 pin code 121013

          Engine has having lot much vibration and fuel injection indicator keeps on sometimes even after putting bike in gear.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

          Regards,
          Team Hero MotoCorp
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            E
            Elango eswari
            Feb 20, 2021
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            Address: NO,98 PODATUR PET, KRISHNANANTHAN STREET, PODATUR PET

            Respected Hero motors,
            This is murugesan from tiruttani thiruvallur district, tamilnadu I have purchased BS6 Hero passion pro bike from thiruvallur sarathy motor, register done by tiruttani RDO past four bike service regularly am doing tiruttani balaji motors, every service i am struggling for payment paid bill past four service I didn't get bill from balaji motors, if I ask bill they are told system not working are manpower not available and extra...

            I have requested to service center to put can oil but they are putting loose oil only and that loos oil price also 360 rs, if I ask question to them for putting loos oil they are told we can't reply your question and response also very poor.

            September month I have changed sound buzzer as per MRP 40 rs but they are taking 50 rs, I have put two buzzer they are taking 100 rs for your reference I have attached photo kindly check.

            Such kind of issue not only myself facing earlier my friend One person also faced petrol theft issue for balaji motors, I request to Hero motors kindly close the issue immediately and such of service centre don't give approval because due to balaji motors poor response Hero motor name totally damaging.
            Hero MotoCorp customer support has been notified about the posted complaint.
            Feb 20, 2021
            Updated by Elango eswari
            Respected Hero motors,
            This is murugesan from tiruttani thiruvallur district, tamilnadu I have purchased BS6 Hero passion pro bike from thiruvallur sarathy motor, register done by tiruttani RDO past four bike service regularly am doing tiruttani balaji motors, every service i am struggling for payment paid bill past four service I didn't get bill from balaji motors, if I ask bill they are told system not working are manpower not available and extra...

            I have requested to service center to put can oil but they are putting loose oil only and that loos oil price also 360 rs, if I ask question to them for putting loos oil they are told we can't reply your question and response also very poor.

            September month I have changed sound buzzer as per MRP 40 rs but they are taking 50 rs, I have put two buzzer they are taking 100 rs for your reference I have attached photo kindly check.

            Such kind of issue not only myself facing earlier my friend One person also faced petrol theft issue for balaji motors, I request to Hero motors kindly close the issue immediately and such of service centre don't give approval because due to balaji motors poor response Hero motor name totally damaging.
            Dear Sir,

            Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              R
              RajaRam 1803
              Feb 20, 2021
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              Address: Paruti

              My bike service hero service center in time 10 am in No response in 11.30 am Hero service center panruti
              Hero MotoCorp customer support has been notified about the posted complaint.
              "Dear Sir,

              So sorry to hear that. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

              Regards,
              Team Hero MotoCorp
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                S
                Sushant222
                Feb 20, 2021
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                Address: Mira road

                Bad quality bike and no tubeless tires.
                I bought hero hf deluxe bs6 Top variant but i don't get tubeless tires please i want tubeless tires
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
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                  R
                  Rohit Radveer Salvi
                  Feb 19, 2021
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                  Address: gram-post bhamesar dist ,NEEMUCH TAH.RAMPURA

                  Mujhe bike mai ting change krvaani thi but mujhe bola gya ki aaap mainer card nahi service card bnavaana hoga or service card bnaane ke bad bhi mujhse extra payment liya gaya labour kaa bolke
                  Jab service card bnvaa liya to extra labour lene kaa khaa tha pr fhir bhi mujse liya gya maine jab iske liye bola to mujhe bola gya ki labour kaaa alag se lgtaaahai meri gadhi liye hue abhi 15 mahine bhi pure nahi hue hai fhir bhimujse extraaa paymant liya gya
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
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                    D
                    Deepak padalia
                    Feb 19, 2021
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                    Address: Aman moters jhilmil 110095

                    मेरी बाईक मै शोकर प्रॉब्लम थी उसको हीरो के अमन मोटर्स झिलमिल सर्विस सेंटर पिन- 110095 द्वारा ठीक किया गया और मुझको बताया गया कि आपके वील खराब हो चुके है जो कि मैने बाहर से लगवाए थे और उसके बाद मैने अपने वील वापस लगवा लिए उसके बाद भी मुझको बोला गया कि आपके दोनो वील खराब है आपको नए वील लगवाने पड़ेंगे या आपको इंसोरेंस में दूसरे वील मिल जायेगे जिसकी कीमत लगभग 3900₹ एक वील की कीमत है उसके बाद मैने वील नहीं लगवाए और बाहर से मकेनिक ने कुछ वील मै कुछ पार्ट लगा कर जिसकी कीमत 80₹ थी उसको लगाया ओर मेरे दोनो वील ठीक हो गए मै ये जानना चाहता हूं कि हीरो के अमन मोटर्स झिलमिल सर्विस सेंटर पिन 110095 द्वारा ऐसा घटिया काम क्यों किया जा रहा है क्यों ग्राहक को चुना लगाया जाता है
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Apologies for the inconvenience. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      T
                      TEJESWINI Naik
                      Feb 19, 2021
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                      Address: At Post.Khadki,Tal.Jamner,Dist.Jalgaon

                      Sir,
                      My self jitendra Naik from jammer, I had purchased Hf delux bike (MH-19 DK9304)from Hero show room, Jammer, Dist- Jalgaon dated on 29/04/2019.
                      Bike running up to 14000 km and now it's firing having changed and turn one side while on running, please the resolve said issue as early as possible
                      submitted for your information
                      Regards
                      Jitendra Naik
                      [protected]
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Feb 19, 2021
                      Updated by TEJESWINI Naik
                      Please solve the firing noise
                      Dear Sir,

                      We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                      Regards,
                      Team Hero MotoCorp
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                        K
                        kinra patil
                        Feb 19, 2021
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                        Address: Sanklecha Automobiles, Shastri Nagar Plot No 1, Gut No 192/5 7 & 6, Bhadgaon Road, Takli Shivar, Chalisgaon - 424101

                        Resp sir
                        i have purchase bike New Passion pro dated 27/01/2021 on Sanklecha Automobiles, Shastri Nagar Plot No 1, Gut No 192/5 7 & 6, Bhadgaon Road, Takli Shivar, Chalisgaon - 424101
                        my bike first servicing call & number plate also.
                        servicing department issue related matter, my bike first servicing first executive ask me any problem bike and fill job card issue bike not start proper, oil change, 2 type, chain greasing, meter loose, and some loose fitting tite, & polish total amt 570 sign job card
                        i am not sign job card first question ask me a service executive some miss unstinting me and executive reply me not servicing proper and all india and total hero showroom same treatment and same servicing provide by hero company. only oil change and my vehicle service book first copy removed and not give me return. if i asked one, three peoples would answer and wherever you want to do complaint none o[censored]s can do anything.
                        first time and first showroom bad performance
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We regret the inconvenience caused to you. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                        Regards,
                        Team Hero MotoCorp
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                          V
                          VitthalK
                          Feb 19, 2021
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                          Address: Undri, FL 603 A Sunshine hills Pune

                          DBKRH2HNRJ55. Dear Customer, Thanks for Purchasing Hero Genuine CUSHION ASSYRR.. Always insist on Hero Genuine parts for Better Performance and Reliability

                          And

                          MBJ75G2SXKGL. Dear Customer, Thanks for Purchasing Hero Genuine CUSHION ASSYRR.. Always insist on Hero Genuine parts for Better Performance and Reliability

                          I Vitthal Kanase brought a two shock absorber of CBZ extrem on 25th Dec 2020 but there is no suspension in that shock absorber.

                          Kindly help on this.

                          Vitthal Kanase
                          [protected]
                          [protected]@gmail.com
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                          Regards,
                          Team Hero MotoCorp
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                            N
                            Naresh kumar hisar
                            Feb 19, 2021
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                            Address: Hisar,Haryana,125001

                            I purchased a hero bike (HF DELUX BS6 SELF START) on 25 January 2021. On February 15, 2021 i went to Somewhere and for a short time my bike running well but afer some it became stop working, i tried to start the bike but it can't start. Then i called to the dealer(VIKRANT AUTOMOBILES, HISAR) that my bike can't start then they told me that you have to hire the bike at our hero agency in hisar, haryana . Then i took my bike to hero agency at Hisar and the autodriver charged me 900 rupees for hiring my bike. I reached at hero agency at 6 PM, they told me that we can check the bike next day . I told them that the bike check only in my presence they agreed with me at that evening. But when i came to the agency on the next day they( agency workers) had opened the Engin of my bike before i came to agency. I don't know what they did with my bike . I told them to replace my bike or replace the Engin with the new one but they refused my request and also missbheaved with me . My bike is now in agency from 15 February, 2021 to till now (19 February, 2021) yet they don't resolve my problem. Such a bad service of hero. I will never purchase hero bike again in future
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                            Regards,
                            Team Hero MotoCorp
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                              B
                              bilkish1212
                              from Panvel, Maharashtra
                              Feb 19, 2021
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                              Address: Hi-tech Motors (Kaaba)

                              Hi,
                              This is Bilkish Begum, residing at Kolkata 700039, was purchase a Hero Maestro on 30/01/2021 from Hitech Motors Kasba, the sales person was Mr Govind agarwal bearing phone number [protected].
                              Within 15 days of purchasing the Scooty, it was not getting on from self start as well as kick start. I was called the said sales person and as well as the service person Mr Balaram Mohanti bearing phone number [protected]. But somehow the did not pick up my call on that day. Again I have called several a times to both of them on 17th February and 18th February the have sent two service person to my residence, one of them Mr Surojit bearing phone number [protected]. They came and tried but there efforts goes all in vain. Both of them telling me that there is not enough Petrol on the oil tank though about 2 ltrs petrol still there on the oil tank. They were continuously convincing me that I had to keep more than two ltrs petrol everytime to start this Scooty. As instructed by them I again brought 2 ltrs of Petrol and they poured it into the oil tank. And that time the Oil indicator at the display area was showing full till 5th of its indication. Again they were trying hard to start the engine but this time also they were failed to start the Scooty.
                              Then they called someone and asked me to handover the Scooty to them so that they can took it to service centre and can do the needful. I asked them how they will carry the scooter to the service centre which was 3.5 km from my residence. I have seen them one of them was riding a bike and thrashing the Scooty by his leg and other one was sitting on the Scooty. I am sure my Scooty will be damaged because the process of taking the Scooty towards the service centre was wrong and unprofessional job work. They did not even bother to give me any receiving.
                              I am very much puzzled and sure that there must be a major defect on the manufacturing part. How a new Scooty can be work like this and the black fibre cover of the display area look like it is a year's old as it is discolored.
                              For your information I have not yet receive any RC till date.
                              I would like to request you to exchange the same with a new one which should be checked and rechecked by your team. So that a consumer can be satisfied with the product.
                              Regards
                              Bilkish Begum
                              [protected]
                              [protected]@gmail.com
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                              Regards,
                              Team Hero MotoCorp
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                                kishore0550
                                from Hyderabad, Telangana
                                Feb 18, 2021
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                                Address: Visakhapatnam

                                Greeting of the day,

                                I am Nandha Kishore from Visakhapatnam, Andhra Pradesh and my Contact Number : [protected]. I purchased one Hero Pleasure Scooty on 11/July/2019, at Sri Harsha Motors - Hero MotoCorp. Now I request you to provide a duplicate invoice copy for my Hero pleasure with the following details as the present dealer at Sri Harsha Motors, Visakhapatnam. At present I am in Bangalore and i am unable to go to Visakhapatnam. The duplicate invoice is required to transfer my vehicle registration from Andhra Pradesh to Karnataka and the original invoice is lost during transit. I am attaching herewith the ownership record and data for your ready reference.

                                Required Details:
                                Name: Dukka Pallavi
                                Registration Number: AP39BL5789
                                Model: Hero PLEASURE - IBS
                                Engine No: JF16EGKGE07431
                                Chassis No: MBLJFN032KGE06109
                                Date of purchase: 11th.July.2019
                                Purchased from Sri Harsha Motors - Hero MotoCorp, 58-1-280, NAD Kotha Road, Opp Bashyam School, Nad Junction, Buchirajupalem, Dungalavanipalem, Visakhapatnam, Andhra Pradesh 530013

                                An early response with regard to the above is appreciated. If you require any further information, please let me know.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Apologies for the inconvenience. We have notified your complaint[protected] to our team and they will be in touch with you.

                                Regards,
                                Team Hero MotoCorp
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                                  A
                                  Ajay
                                  from Mumbai, Maharashtra
                                  Feb 18, 2021
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                                  Address: North Bihar Agro Agency, Lenin Chowk, Muzaffarpur, Bihar-842001

                                  Hi, I bought 2 motorcycles recently and both of them are having issues. It doesn't take load when I change to first gear. I have to apply accelerator to move forward. Ideally, new motorcycle should not have this issue. Without the application of accelerator also, Motorcycle should move in first gear.
                                  RC number: BR06CL4989, BR06CL9546
                                  Please find out some solution since I am very upset and agency is not helping in this. I may go to legal opinions also for this.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the unpleasant experience. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    samdippatel
                                    from Noida, Uttar Pradesh
                                    Feb 17, 2021
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                                    Address: Laxmi Auto, Tarsadi, kosamba(R.S) Ta- Mangrol , Dist- Surat, state-Gujarat, India, Pin-394120

                                    I purchase a hero maestro from laxmi auto. Dealer address is below
                                    Laxmi Auto
                                    Tarsadi, kosamba(R.S)
                                    Ta- Mangrol, Dist- Surat,
                                    state-Gujarat, India Pin-394120
                                    After last service fuel is leak from the carburetor with in one day. I meet the service person of the showroom because of my moped is stop between road total 5 times and my moped is not starting but he did not solved yet and did not give me a satisfactory answer.
                                    my moped number is - "GJ19 AQ 3504"
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

                                    Regards,
                                    Team Hero MotoCorp
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                                      J
                                      Janasoorya
                                      from Delhi, Delhi
                                      Feb 17, 2021
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                                      Dear Sir / Madam I would like to bring your kind notice that I purchase "Hero Pleasure +(VX)" from Eswari motors, Thavalakuppam, puducherry. Purchased on : 24/12/2020 (Encl : screen shot) i found that my vehicle (vehicle no : PY 05 K 0787) was found censor fault. I handed over my vehicle to Eswari motors customer service on first week of february, still now there is no proper response from the service team. Even continuous follow up.they respond us there is no stock availability of censor. I never expect this from hero motors, pls take necessary action and sort out the issue as soon as possible.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We regret the inconvenience caused. With respect to your complaint[protected] raised via Head Office is in the process and it will be resolved at the earliest.

                                      Regards,
                                      Team Hero MotoCorp
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                                        Bhupal Bisht
                                        from Gaya, Bihar
                                        Feb 17, 2021
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                                        Address: Udham singh nagar rudarpur
                                        Website: Google

                                        Sir i purchech new bike supar splender 13/11/2020, but by bike engein oil leak problam sir i chekup two time my distribyuter, sir not solution, two time repiaer my bike but same condition, pls help
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com to help you further.

                                        Regards,
                                        Team Hero MotoCorp
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