Hero MotoCorp Complaints & Reviews

Engine has having lot much vibration and fuel injection indicator keeps on sometimes even after putting bike in gear.

Respected Hero motors,
This is murugesan from tiruttani thiruvallur district, tamilnadu I have purchased BS6 Hero passion pro bike from thiruvallur sarathy motor, register done by tiruttani RDO past four bike service regularly am doing tiruttani balaji motors, every service i am struggling for payment paid bill past four service I didn't get bill from balaji motors, if I ask bill they are told system not working are manpower not available and extra...

I have requested to service center to put can oil but they are putting loose oil only and that loos oil price also 360 rs, if I ask question to them for putting loos oil they are told we can't reply your question and response also very poor.

September month I have changed sound buzzer as per MRP 40 rs but they are taking 50 rs, I have put two buzzer they are taking 100 rs for your reference I have attached photo kindly check.

Such kind of issue not only myself facing earlier my friend One person also faced petrol theft issue for balaji motors, I request to Hero motors kindly close the issue immediately and such of service centre don't give approval because due to balaji motors poor response Hero motor name totally damaging.

My bike service hero service center in time 10 am in No response in 11.30 am Hero service center panruti

Bad quality bike and no tubeless tires.
I bought hero hf deluxe bs6 Top variant but i don't get tubeless tires please i want tubeless tires

Mujhe bike mai ting change krvaani thi but mujhe bola gya ki aaap mainer card nahi service card bnavaana hoga or service card bnaane ke bad bhi mujhse extra payment liya gaya labour kaa bolke
Jab service card bnvaa liya to extra labour lene kaa khaa tha pr fhir bhi mujse liya gya maine jab iske liye bola to mujhe bola gya ki labour kaaa alag se lgtaaahai meri gadhi liye hue abhi 15 mahine bhi pure nahi hue hai fhir bhimujse extraaa paymant liya gya

मेरी बाईक मै शोकर प्रॉब्लम थी उसको हीरो के अमन मोटर्स झिलमिल सर्विस सेंटर पिन- 110095 द्वारा ठीक किया गया और मुझको बताया गया कि आपके वील खराब हो चुके है जो कि मैने बाहर से लगवाए थे और उसके बाद मैने अपने वील वापस लगवा लिए उसके बाद भी मुझको बोला गया कि आपके दोनो वील खराब है आपको नए वील लगवाने पड़ेंगे या आपको इंसोरेंस में दूसरे वील मिल जायेगे जिसकी कीमत लगभग 3900₹ एक वील की कीमत है उसके बाद मैने वील नहीं लगवाए और बाहर से मकेनिक ने कुछ वील मै कुछ पार्ट लगा कर जिसकी कीमत 80₹ थी उसको लगाया ओर मेरे दोनो वील ठीक हो गए मै ये जानना चाहता हूं कि हीरो के अमन मोटर्स झिलमिल सर्विस सेंटर पिन 110095 द्वारा ऐसा घटिया काम क्यों किया जा रहा है क्यों ग्राहक को चुना लगाया जाता है

Sir,
My self jitendra Naik from jammer, I had purchased Hf delux bike (MH-19 DK9304)from Hero show room, Jammer, Dist- Jalgaon dated on 29/04/2019.
Bike running up to 14000 km and now it's firing having changed and turn one side while on running, please the resolve said issue as early as possible
submitted for your information
Regards
Jitendra Naik
[protected]

Resp sir
i have purchase bike New Passion pro dated 27/01/2021 on Sanklecha Automobiles, Shastri Nagar Plot No 1, Gut No 192/5 7 & 6, Bhadgaon Road, Takli Shivar, Chalisgaon - 424101
my bike first servicing call & number plate also.
servicing department issue related matter, my bike first servicing first executive ask me any problem bike and fill job card issue bike not start proper, oil change, 2 type, chain greasing, meter loose, and some loose fitting tite, & polish total amt 570 sign job card
i am not sign job card first question ask me a service executive some miss unstinting me and executive reply me not servicing proper and all india and total hero showroom same treatment and same servicing provide by hero company. only oil change and my vehicle service book first copy removed and not give me return. if i asked one, three peoples would answer and wherever you want to do complaint none o[censored]s can do anything.
first time and first showroom bad performance

DBKRH2HNRJ55. Dear Customer, Thanks for Purchasing Hero Genuine CUSHION ASSYRR.. Always insist on Hero Genuine parts for Better Performance and Reliability

And

MBJ75G2SXKGL. Dear Customer, Thanks for Purchasing Hero Genuine CUSHION ASSYRR.. Always insist on Hero Genuine parts for Better Performance and Reliability

I Vitthal Kanase brought a two shock absorber of CBZ extrem on 25th Dec 2020 but there is no suspension in that shock absorber.

Kindly help on this.

Vitthal Kanase
[protected]
[protected]@gmail.com

I purchased a hero bike (HF DELUX BS6 SELF START) on 25 January 2021. On February 15, 2021 i went to Somewhere and for a short time my bike running well but afer some it became stop working, i tried to start the bike but it can't start. Then i called to the dealer(VIKRANT AUTOMOBILES, HISAR) that my bike can't start then they told me that you have to hire the bike at our hero agency in hisar, haryana . Then i took my bike to hero agency at Hisar and the autodriver charged me 900 rupees for hiring my bike. I reached at hero agency at 6 PM, they told me that we can check the bike next day . I told them that the bike check only in my presence they agreed with me at that evening. But when i came to the agency on the next day they( agency workers) had opened the Engin of my bike before i came to agency. I don't know what they did with my bike . I told them to replace my bike or replace the Engin with the new one but they refused my request and also missbheaved with me . My bike is now in agency from 15 February, 2021 to till now (19 February, 2021) yet they don't resolve my problem. Such a bad service of hero. I will never purchase hero bike again in future

Hi,
This is Bilkish Begum, residing at Kolkata 700039, was purchase a Hero Maestro on 30/01/2021 from Hitech Motors Kasba, the sales person was Mr Govind agarwal bearing phone number [protected].
Within 15 days of purchasing the Scooty, it was not getting on from self start as well as kick start. I was called the said sales person and as well as the service person Mr Balaram Mohanti bearing phone number [protected]. But somehow the did not pick up my call on that day. Again I have called several a times to both of them on 17th February and 18th February the have sent two service person to my residence, one of them Mr Surojit bearing phone number [protected]. They came and tried but there efforts goes all in vain. Both of them telling me that there is not enough Petrol on the oil tank though about 2 ltrs petrol still there on the oil tank. They were continuously convincing me that I had to keep more than two ltrs petrol everytime to start this Scooty. As instructed by them I again brought 2 ltrs of Petrol and they poured it into the oil tank. And that time the Oil indicator at the display area was showing full till 5th of its indication. Again they were trying hard to start the engine but this time also they were failed to start the Scooty.
Then they called someone and asked me to handover the Scooty to them so that they can took it to service centre and can do the needful. I asked them how they will carry the scooter to the service centre which was 3.5 km from my residence. I have seen them one of them was riding a bike and thrashing the Scooty by his leg and other one was sitting on the Scooty. I am sure my Scooty will be damaged because the process of taking the Scooty towards the service centre was wrong and unprofessional job work. They did not even bother to give me any receiving.
I am very much puzzled and sure that there must be a major defect on the manufacturing part. How a new Scooty can be work like this and the black fibre cover of the display area look like it is a year's old as it is discolored.
For your information I have not yet receive any RC till date.
I would like to request you to exchange the same with a new one which should be checked and rechecked by your team. So that a consumer can be satisfied with the product.
Regards
Bilkish Begum
[protected]
[protected]@gmail.com

Greeting of the day,

I am Nandha Kishore from Visakhapatnam, Andhra Pradesh and my Contact Number : [protected]. I purchased one Hero Pleasure Scooty on 11/July/2019, at Sri Harsha Motors - Hero MotoCorp. Now I request you to provide a duplicate invoice copy for my Hero pleasure with the following details as the present dealer at Sri Harsha Motors, Visakhapatnam. At present I am in Bangalore and i am unable to go to Visakhapatnam. The duplicate invoice is required to transfer my vehicle registration from Andhra Pradesh to Karnataka and the original invoice is lost during transit. I am attaching herewith the ownership record and data for your ready reference.

Required Details:
Name: Dukka Pallavi
Registration Number: AP39BL5789
Model: Hero PLEASURE - IBS
Engine No: JF16EGKGE07431
Chassis No: MBLJFN032KGE06109
Date of purchase: 11th.July.2019
Purchased from Sri Harsha Motors - Hero MotoCorp, 58-1-280, NAD Kotha Road, Opp Bashyam School, Nad Junction, Buchirajupalem, Dungalavanipalem, Visakhapatnam, Andhra Pradesh 530013

An early response with regard to the above is appreciated. If you require any further information, please let me know.

Hi, I bought 2 motorcycles recently and both of them are having issues. It doesn't take load when I change to first gear. I have to apply accelerator to move forward. Ideally, new motorcycle should not have this issue. Without the application of accelerator also, Motorcycle should move in first gear.
RC number: BR06CL4989, BR06CL9546
Please find out some solution since I am very upset and agency is not helping in this. I may go to legal opinions also for this.

I purchase a hero maestro from laxmi auto. Dealer address is below
Laxmi Auto
Tarsadi, kosamba(R.S)
Ta- Mangrol, Dist- Surat,
state-Gujarat, India Pin-394120
After last service fuel is leak from the carburetor with in one day. I meet the service person of the showroom because of my moped is stop between road total 5 times and my moped is not starting but he did not solved yet and did not give me a satisfactory answer.
my moped number is - "GJ19 AQ 3504"

Dear Sir / Madam I would like to bring your kind notice that I purchase "Hero Pleasure +(VX)" from Eswari motors, Thavalakuppam, puducherry. Purchased on : 24/12/2020 (Encl : screen shot) i found that my vehicle (vehicle no : PY 05 K 0787) was found censor fault. I handed over my vehicle to Eswari motors customer service on first week of february, still now there is no proper response from the service team. Even continuous follow up.they respond us there is no stock availability of censor. I never expect this from hero motors, pls take necessary action and sort out the issue as soon as possible.

Sir i purchech new bike supar splender 13/11/2020, but by bike engein oil leak problam sir i chekup two time my distribyuter, sir not solution, two time repiaer my bike but same condition, pls help

महोदय
मैंने दिनांक 16/03 /2020 को गोयल संस (goel sons ) budaun UP से बाइक ख़रीदा था जिसका टेम्पररी संख्या :UP2020-T/R -3094K और
इंजिने संख्या :HA11ENK9J10709 चेचिस संख्या :MBLHAW02XK9J05101 है
मगर आज दिनांक 17 /02/2021 हो गया...

Dear Team
I Abdullah Saquib BR 32F 0910 was given my pleasure for servicing on dated[protected] on the same day evening i called from service centre my pleasure has been serviced but for some personal reason i couldn't not receive in the evening but i reached on[protected] for collecting my pleasure then i look on my pleasure mud guard was broken then i complained to mechanic he told me to talk to my supervisor I talked to supervisor he was blaming upon me that it will be already broken i told to him make me talk to your manager some Das is a manager in service center i complained all about this then he accepted verbally that it has been broken by his staff but it will not replace it will take charges i politely requested that you give me a written acceptance letter then he shouted upon me & using vulgar language & told me that any where u complained for this nothing will happen.
So i request you to take a strict action against thes Employees otherwise I will take a legally action against them.

Regards
Abdullah Saquib
[protected]

Hi,
My Name is Md Selim Sk. I have purchased a Hero super splender bike With Dise on 30.07 2020. Registration no- WB 08J 1120 and chassis no - MBLJAWM182L9G00613. till time the hero vender not delivered RC book to me. so kindly help and suggest what to do.

Thanks and regards
Md Selim Sk
[protected]

Starting problem
Clutch problem
Battery problem
Milage problem
Bs6 totally complaint