Hero Motocorp — complaint for hero maestro edge

Address: Aligarh, Uttar Pradesh, 202001
Website: Www.heromotocorp.com

Hello sir, my name is lakhan singh from aligarh. Actually last 24 october 2017 i purchased my maestro edge scooter and the number of my scooter is that up 81 bu 7399. As company has decided the services of the vehicle on a particular distance... But i did my scooter services before service time in service center. This 22 july was my scooter 3rd services but... But my scooter meeter was showing the total kilometres 5688. After that i took my scooter on the showroom, because the service center authorised dealer called me many times for service... After service.. They told me... Your scooter have no oil... We have to repair half engine of your scooter... It means my scooter half engine service. Now sir you tell me what should i do... Regardless of time service, even if it happens... So what should the customer do... As we know after half engine the value and speed of the scooter will not be good...
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5 Comments

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Dear hero . my karizma zmr 2012 model chaincover and fairing before one year brokened . too much time ordering all hero shops but the company asking spare is not available. this is very shame. please arrange the chain cover and front fairing.
My karizma zmr blue colour. im waiting for your reply. please recive my message Thanks
Nadirsha KA's reply, Jul 25, 2018
Complaint not resolved
Sir i have hero splendor plus bike and i have a engine problem in my bike this problem is occir from previous 2 months and lot of sound released by engine
Poor mileage
Heavy vibration
Machine making irritating sound when moving
I purchased hero maestro on 15th nov 2020 at Krishna Hero Deoghar Jharkhand, and within a month, service center told me that will be fixed at the time of service, but not fixed. Everytime they told the throttle issue will be fixed at the time of service. They kept my scooty from a week in the service center and saying the part is not with them and when the part will come will fix it. Verry irresponsible behavior from service center.

Kindly let me know what should I do with them?
I purchased hero maestro on 15th nov 2020 at Krishna Hero Deoghar Jharkhand, and within a month, service center told me that will be fixed at the time of service, but not fixed. Everytime they told the throttle issue will be fixed at the time of service. They kept my scooty from a week in the service center and saying the part is not with them and when the part will come will fix it. Verry irresponsible behavior from service center.

Kindly let me know what should I do with them?

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    +91 11 2614 4121
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    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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