Hero MotoCorp Complaints & Reviews

I have purchased Hero Pleasure+ (VX) B6 model bike on February 2021. After purchasing I faced self start @ kiker problems Many times put for service they changes 2 batteries but problem cannot solve. I waste my amount to purchase this bike. Many times I put leave to my job to put bike in service center. I purchased unhappy without peace after getting this bike. The Family members continuesly scolding me when ever the bike cannot start.
The purpose & need of purchasing bike is not solved. With in 11 month 9 times I put bike for service. More time spend to put bike in service center. I feel very hard. I need justice.

As a renowned company HERO, it is a matter of concern that I was being duped by your franchise workshop dealer Dhawan Automobiles in the name of full work from scratch of the engine of my Maestro Edge Scotty(2016 model).

Around last week of September, I approached your workshop dealer named Dhawan Automobiles located in Patta Bohri, Jammu, 180001 for the servicing, replacing body parts and other essential works of the engine required.
I got the scooty back around the first week of October(invoice copy encl.) mentioning and explaining full engine work from scratch by the executive team of the workshop dealer.It was billed around Twelve thousand(approx).

I was deeply disappointed and annoyed by the harassment of the dealer for not claiming the insurance for the body parts and exaggerating the amount mentioning defectiveness in the engine which he assured me would be fully repaired.

Now, today is the third instance of ceasing the engine again after I received my scooty from Dawan Automobiles which not only hampers my work due to sudden stoppage but also puts me in trouble midway.I am getting the problem of ceasing the engine every fifteen days which blows all my faith in your company's service and zero accountability of the service provider. I am feeling internally disturbed as i invested huge amount of my hardcore money in its repairment which is seeming all in vain and a sense of fraud by the dealer.

It is also worth mentioning that I applied for an insurance claim for the scooty body parts but the authorities asked me to pay the full amount of the insurance and the company will reimburse the half of the net amount paid in my account later, which is an unethical and a deliberate attempt to violate the Insurance norms.

Please look into the matter and resolve my problem so that I may not get forced to approach legal or other forums and other means(Social Media).Kindly, revert back as soon as possible.

An early action in the matter shall be highly appreciated.

Name:Sunny Raina
Mob no:[protected], [protected]
Model:Maestro Edge Blue
Vehicle Reg No:BP-6130 Copy encl-03 Nos

Please sholve my bike problem
Mere bike ko replace kardo ya fir engine change kardo

In the application of Hero Bike Loan, the mobile number of some other person is being filled instead of filling the mobile number of the customer.
There is a customer -
Name - Dinesh
Address - Rohakhi Khakhra, Contact - [protected],
This customer's mobile number has been replaced by my number - [protected], which is wrong, he is using the wrong number in the financier loan application. Please try to stop it.
So I request you to remove my number - [protected] from loan application.
which we are not.
Calling again and again for loan.
The person with the collection has harassed me by calling me. Collection Contact No.- [protected], Financier Contact No.- [protected]

I purchased a new hero Plessure plus from DIYA Hero show room, Eanchakal, Trivandrum, Kerala April'2021. Now it complete 3 free services only. But now from last 2 days it's battery is not working properly. My wife faced a huge difficulty to handle it at public place. A new vehicle facing such battery issues is not uncalled from hero. This is my 3rd two wheeler from hero. So take it serious.

I have purchased a Super Splendor from your Authorised Dealer Dutta Automobiles Pvt. Ltd., Bena Chity, Durgapur, Burdwan, W.B.-713213 on 01.07.2021 in the name of Kartick Chandra Ghosh, Mobile: [protected]

Sir, I want to appraise you that, since my purchase I have faced lot of starting problems and several times bike stopped/breakdown on the way. Initially the matter was solved at my end but when it happens on regular basis, I have handed over it to your above authorised dealer on 05.01.2022. The mechanics at the Dutta Automobiles are not able to trace out the fault which worries me a lot. It seems that the problem is very critical and need exchange of bike

I am now very upset as the bike starts troubling me within 5 months, which led to the conclusion that Hero Corporation products are not trustworthy,

Hope you will understand my feeling and exchange the bike against the old one.

I want to buy pleasure scooty today, but your showroom head Mr S K khare is treated me like beggar and too much misbehaving, so I change my mind to buy pleasure scooty and never suggest others

Dear sir My name Sandeep kumar bagaria from gungara sikar . I bought a bike from dev motors sikar 332001, date 02/11/2021 .
मेरी बाइक पिछले महीने में एक्सीडेंट हो गई थी और मैने बाइक देव मोटर्स सीकर में insurance claim मैं दी थी मैने सारे जरूरी कागज जमा करवा दिए थे लेकिन मुझे मेरी बाइक रिपेयर होने के बाद भी नही दे रहे है रोज बुला के मुझे पेरसन कर रहे है जब मेरी बाइक का काम पूरा हो गया और मैने सारे कागज जमा होने के बाद मेरी बाइक क्यों नही दे रहे है मुझे क्यों परेशान कर रहे है या तो आप हेल्प कर दो वरना मैं कोर्ट की हेल्प लू
Name - Sandeep Kumar bagaria
Bike - sp+
Mob. Num. - [protected]

Dear Sir/Mam,
I bought Hero Passion Pro BS6 on 17 october 2020.but got serviced 6 times so far and have to change clutch plate every time as clutch plate gets burn
Please Help as soon as possible
Regauds
Rakesh kumar
[protected]

Dear sir,
As I buy a new passion pro bike in November 2021 and also I driven 1700 km and also done my first service on 8 December and after first I am facing too much issues like tommarrow I drive my bike in rain and the nut bolt of side mirror are going to be loose and also as I push the high beam button of light and the button is not come outside and I am very disappointed by the quality of your bike and also visor is also so noisable so plzz consider my complaint
Thanks
Kind regards
Pradeep kumar
[protected] and vehicle numbers : HR19R2448

Frequently breakdown of HERO Destiny Scooter no. MH 07, AL 5423 & non-service received from M/s. Mulraj Trikamdas.
Paid service was done on dt. 17/12/2021 at your dealer M/s. Mulraj Trikamdas, Kudal, Dist Sindhudurg.
Today the vehicle is given starting problem & breakdown.
After that, I called your dealer's no.[protected] for attending the problem, and they denied the service for the vehicle at Pandur Tal - Kudal & they arrogantly replied "we can't give the service to your breakdown address.- Pandur, Kudal (10 KM)"
Kindly give the solutions & rectify the scooter- HERO destiny.

Yours,
Mrs. Gouri Mangesh Verlekar
Mobile no. [protected], [protected]

On DEC 8, 2021 I've written a detailed mail to the customer care of HeroFincorp to issue NOC letter against my two wheeler loan number 4264099. Now it is JAN 5, 2022, nothing have been done yet. Their customer care number[protected] is always busy from 9:30 am to 8:00 pm from so many years. Kindly look into this matter immediately.

2 months ago my bike was stopped while running because of damage of engine shafts and spares. So I CONTACT the showroom and gave them to repair. But they have yet not get the spare till the date. My bike is far away from home more than 2 months. They say that hero motocorp have not any spares to repair. What will I do now. My bike is only 2 year old and now the main engine shaft were damaged, what the ### are you guys manufactured, although not available of spares, what I have to do ...
Im expecting a result from you, so kindly take necessary actions.

Model SPL
COLOR GBK
Engine conecting rod noise create so i visit nearst service center then service center dealear tellus that this issue is not coverd under warranty and he told me 6000 Rs pay for this problem .But i purchesd this bike then informe me my bike warrnty is 5 years

Sir, I Murari Lal was purchased Hero Mestro (PB-03B H0538) on 15 Oct 2021. I was also file complaint against Raunak Motor Bathinda as my vehicle RC has not been received till date. Today an costomer exicutive from Raunak Motor Bathinda call me for my Hero Mestro 1st service. I told them as I'm an Indian Army Soldier and presently serving at the Kashmir valley (J&K). Thereafter, a job card prepared by them and at the evening I receive another massage as your Hero Mestro is ready and proforma bill prepaid.

Sir, I want to inform that on 1st January 2022, the scooty service of Hero Maestro was done at the service center of Agrawal Auto Sales, Sitapur, in which the mechanic left the screw loose while changing the mobile oil, due to which all the oil flowed on the way today and the scooty stopped. It's done Due to which I had to face a lot of difficulty. Kindly register our complaint and get the complaint resolved by taking appropriate penal action.

I visit hero service centre for bike servicing and some problem regarding meter and side indicator but manager told me it is medortory to change mobil, breakshoe, meter cable, handle rod etc with roudly behaviour when I denied he demand 30 rs for bike cleaning
I really disappointed with hero servie centre

Sir,
I request you, I am Hero Motor Dealer, Sai Raje Auto Sai Baba Corner, Kopargaon Tal. Kopargaon Dist-Ahmednagar, Hero Company's Splendor Plus Chassis Number (MBLHAW120M5B46185) has been purchased from showroom. The front and rear tires of this car are of TVS company and the rear tires are inflated, which means that this tire is of inferior quality. In this regard, I met Hero Motor Dealer, Sai Raje Auto Sai Baba Corner, Kopargaon, Tal. Kopargaon Dist-Ahmednagar. When I applied to on 31/12/2021 for change of tires, they did not accept my application. You have driven more than 10, 000 kms, so you cannot ask for change of tires. You ask that tire company. It is not our responsibility to change the tires.
The lockdown started after taking the Bike, so the dealer did not give me 2 out of 5 free servicing. Every time I have been charged for servicing. Does not accept servicing bills online. When the vehicle was serviced on 31/12/2021 yesterday, a bill of Rs.1039
In this case, I have mailed the mail id to [protected]@heromotocarp.com and sra.[protected]@heromotocorp.biz.
To date, this motorcycle has been running 17700 kms. I would like to have the tires replaced on the basis of the customer booklet provided at the time of purchase. Also Hero Motor Dealer, Sai Raje Auto Sai Baba Corner, Kopargaon Tal. Kopargaon Dist-Ahmednagar. I request to take appropriate action against the customer for not treating the customer properly, to charge him for the work on time, for holding the customer in contempt even while the customer is behaving properly and according to the rules.

Yours faithfully

I recently purchased glamour XT from chandamama hajipur vaishali, bihar.
While giving for second service i reported issue with self start, fiber clip was missing and headlight vibration . Also all the mechanic keep begging for tip.
They simply clean the bike changed engine oil and said all these issue are not fixable.
Regarding self i have to keep button press for 10 sec then it is starting .
This is my second service and this is how the service centre is handling new bike.
Please take a proper action

Sir, I Murari Lal was purchased a Hero Mestro on 15 Oct 2021 from Raunak Motor and necessary documentation done on the same day but RC of my vehicle has not been received till date. When I'm asked for the same to the dealer they told me they are interested in vehicle sale only and not interested in my veh registration. Showroom staff is too much nonsense accept manager. I was also complaint to your coustomer care advisor on 18 Dec 2021 and he told me to visit once again to showroom and it's done by brother. Showroom staff give their excuse as RTO has transferred that's reason for delayed to issue RC. But on the same day my relative buy an Activa Scooty and he received his RC on 30 November 2021.