Hero MotoCorp Complaints & Reviews

Dear Sir,

I own a Scooty, Hero Maestro No UK04U9202. I gave my Scooty for Service at Hero Service station, Rampur Road, Haldwani on[protected].

Iam not satisfied with the service of scooty. They have charged 1170 amount. The details is as below:

1. Centre is not having required parts.
2. Staffs do not have required knowledge about service.
3. Service of scooty is incomplete.
4. Scooty still having problem.
5. Staff is not giving answering my question.

Inspite of charging Rs. 1170, service centre is giving full service.

Please book my complaint and take necessary action.

Address of Service centre

Bajrangs Automobile Pvt Ltd, Rampur Road, Site-IV, Haldwani, Uttarakhand-263139
Raised Invoice No-10477CG18V5351 Dated[protected], Job Card No[protected]RJC[protected]

Regards

Ninder Ghumman
(M)-[protected]
[protected]@gmail.com

I bought the vehicle 6 moth before, after 1month the complaint began with starting trouble, i checked with the service people they said we will make it ok, but nothing on progress, as i had the use of vehicle regular, i adjusted with the complaint they only give mi temporary solution and parts of bike may not working they alsonget charges from me what to do i am totally in triuble with this bike if he wants he will replace me at that time but he just pass the time i had facing problem with starting, engine haeting, carborator, and so many problems their on regular basis

Sir/madam
My name is rajeev sharma. I am using hero xtreme sports, some parts like indicators, side mirrors, pedal... I need but none of these parts are available in all five hero service centers in agra (Up west). Some parts like pedal and indicators (Other company) i purchase but side mirror are not available in anywhere.
So please hero motor corp. Provide me the two side mirrors of my hero xtreme sports of black colour.
My bike no - up 80df1408
Mobile - [protected]
Ad - 41/gb/p-14, ganga vihar colony, tajnagri agra (Up west)

Dear team,

I have to inform you that, i am very unsatisfied from your side (Complaint resolution team). Several days gone but not a single response (Phone call, message, email) from your side i aml very hope less. Today when i visited the agency they told that spare parts are not available in delhi ncr. This is the answer after 15 days. Now tell me what can i do. Who will responsible for the loss of my business because i am a sales officer.

Kindly revert asap on undersigned.

Regards,
Jitendra singh
+91-[protected]

I have given my bike (Ka03 jq 5840) for repair after i met with an accident. Its been 22 days i have not received any update regarding insurance claim amount or when will i get my bike back. Neither the insurance team is calling nor the showroom (Bhagath motors) executives are providing any update. This pathetic service is not expected from a brand like hero. Am incurring a cost of 400 rs on daily basis while commuting to office, please understand the urgency and expedite the process.

I have purchased hero pleasure on 8/5/2018 as engine no-jf16eghgm12855, in these two month i have faced so many problem first - meter not working, rust found formation on parts, self starting problem but battery replaced by hero service center, it is other battery charging part replaced that means i have visited 4 times at hero service centre and vehicle taken for 7 days but till now problem not solved,
Hero motors is making such bad quality product,
Thanks
With regards
Mahendra singh
[protected]

I bought a hero duet on 11 march'18 from niraj automobile dharuhera, i paid all my money including rto number plate but after four months i didn't received number plate. Everytime i'm getting different-different excuse. It's a risk for me to travelling on road because traffic police will anytime charge me for number plates. Please look into this matter and take a action against dealer.

I bought hero glamour i3s new 2018 model few month before and that time to till this i m getting engine pblm like:

1.engine have little noise, about this i have chechked bike to agency also but they told me that, this is not pblm its manufacturing defect.

2. many time during driving gears got free.
means : i[censored] r driving in fourth gear and i[censored] need to change in 3rd gear so many time that, s not changed and gear stucked and then engine make vry badly high noise like tractor gear box.

i m vry vry too much disappointed from this bike with in 4 months i want fix these pblms or replace my bike

Dear sir
Mene apke ya se jab se gadi li tab kai bar job card banane wale ko gadi ki service or tyre jumping problems har bar batata hu to kahte he kabhi ana to iske tyre change karwa denge lekin har bar sunke unsuna kar dete gadi tode din chalti he fir wohi problem ati he iske tyre change karwa do or service best kare
Nhi to mujhe apke delhi se har bar service ke baad uha se phone ata mujhe unko sikayat karni padgi
Apke office wale kahte aa ke dikha lena unke sabhi naam
Manish
Dinesh
Mathur
Rajendra
Chitra

My name
Hemant
[protected]
Kota raj

I have purchased the above vehicle vide invoice date[protected]Invoice no. 11516ck17v7303). The said vehicle was purchased from raja motors, 16f, b. T. Road, sukchar, kolkata-700115. From the very beginning of the purcehase several problems cropped up. Out of which one problem remains non functioning of i3s system. Not a single day this i3s worked at all.in between these two times servicing done and the matter was intimated to the dealer. But they remained unable to solve the problem as perhaps they are the only dealer in the country who is going to spoil the reputation of hero motor corp the esteem organization. Even light and sound not working properly.
May i therefore fervently request before you to please look into the matter at the earliest and oblige.
Thanking you, paulami samaddar

Dear sir,

Accident date is 19/06/2018 same day bike submitted in aman hero agency, vijay nagar ghaziabad. Delivery date is 25th june till now i wouldn't get the bike & would not get any satisfied answer from there. Today on sunday within 10 min i observed that there is 7 unsatisfied customers for the same issue they handover the bikes by doing parts pending after that customers visit on daily basis from last 15 to 20 days. Same they want to do with me. Bill passed by survayer of insurance company before 4 days.

Kindly help to resolve the same as soon as possible because i am a sales person with out bike there is very difficult to do customer visit.

Regards,
Jitendra singh
+91-[protected]

Dear sir
Mene abhi 2 month phle may 2018 ko new hf deluxe bike purchase kri thi yuva motors nit faridabad se, first service pee engine oil leakage ki problem jo solve ni hui, second service pe same problem jo solve ni hui, ab mai is bike se preshan hu pls meri complaint pe jldi se jldi step lo pls sir,

Bike no - hr87a1467
Chassis no - mblhar209jgc02882
Engine no - ha11enjgc02960

Regd. Owner - jai parkash
Mobile no-[protected], [protected]
Address - 129/26 jawahar colony nit faridabad

I buyed the captioned scooterin month of january 2018, throuh hero motocorp virar. From the month i buyed the scooter i am suffering such such as battery getting down due to which i am unable to self start. Average is very third class, i guess my scooter gives only 15 kmpl average, even after doing time to time servicing.. Every month i have to spend money for certain problem of the scooter for repair at local bike mechanics as it stops working.. Now tho self start is not working and it is serioulsy frustrating.. I am fed up of this issues.. If there is seriously something like customer care please replace my scooter get back to my complaint with a prior resolution..

Dear sir
I serviced my vehicle from you jaipur dealer surya autocorp private ltd.,
V. K. I. A. Jaipur. Your dealer charged rs. 2281 against bill no. 11646cf18v6298 dtd.[protected] of rs. 2247/-. Rs. 34 extra towards payment
Through debited card. Sir govt. Continuous motivate for e-payment and your
Company required cash payment only. I request you to instruct your all dealers
To motivate and provide some incentive towards e-payment to contribute for nation. I also complaint for poor service and misbehave by cash counter cashier. My email address is : [protected]@rediffmail.com

Hi team
I bought my maestro edge on 23rd january 2018 rc no - mh04jj3256. I have just availed 2nd service on 24th june 2018 in manpada thane. After servicing i saw one place colour was removed i discussed with service manager he told me it is your shoes mark i accepted. Then while starting my maestro again i saw same things to 4 to 5 place. I inform to manager mr. Dinesh he replied me very rudely and denied this is not our mistake. I told him clearly while giving my 2 wheeler you checked every were it was completely new without any scratch & now how everywhere all colours removed. He said we don't know. While reaching home i found my kilometer & petrol indication meter also not working. This is the service provided me.

Now suggest me just 6month and i am facing such issue what should i do.

Regards,
Vandana singh
[protected]

Dear sir/madam,

I purchase hero splendor i smart 110 model in month of oct.2017. But i very disappointed about the authorised service i. E sehagal auto chinchwad pune.
I will facing problem from day one about the product as given below.

At time of delivery
1. Seat lock not function.

Ist service
After ist service vehicle jurk peoblem.

Iind sercice
Tell lamp not working.

Iiird service
Still seat lock not resolve from service station.

All staff behaviour very bad exprience.
I will purchase product only your brand is very good in market.
But after purchasing i have facing very bad expeience about product as well as service.
My vehicle details is given below.
Model splendor i smart 110
Registration no mh 14 gm 8836
Owner name nandkishor bhavsar.
Look in to the matter very serious.

Thanks.

I have purchase hero masetro from nine mountain jogiwala dehradun. This is the worst showroom i have ever seen.. The people who work there are third class persons even they have no manners or are uneducated.. They took almost 5 hours to complete paper work and that too they forgot to give me tr (Temporary registation) after few month when i asked for tr they refused too give tr
And saying that u have lost it.. Even they dont know how to talk to customer.. I will never again purcase any hero vechile again in my life.. Or will never suggest any one to purcase hero vechile to any frnds or family member.. Worst worst worst experience

Dear sir,
Aapke "ma sawroop kripa aotomobile" hero asc mohangarh, dealer "mahendra hero" dwara honda ki new bikes ki repairing and service ki ja rahi hai, jo ki compny ke niymo ke virudh hai anv compny ke niymo ke virudh hai. Aapke hero show room me har compny ke bike ki service ki ja rahi hai jisse hero ke grahko ko service ke liye lamba intzar karna padta hai tatha hero bike me local parts dala ja raha hai, showroom ke pass me ek godam le rakha hai jisme hero honda bajaj suzuki aadi compny ke local parts store kar rakhe hai, aapke "ma sawroop kripa automobile me hero se jyada any bike ki service ko mahtav diya ja raha hai jisse hume kafi pareshani ka samna karna pad raha hai.
Aapse nivedan hai ki hero showroom ki es manmani ko band karwakar hero ke grahko ko santusti dilave

Hero showroom detail:-
Ma sawroop kripa automobile (Asc)
Mohangarh, jaisalmer, rajasthan.345033

Dealer detail:-
Mahendra hero motors
Jodhpur rajasthan

Self starting is trouble.the self starting is not working. సెల్ఫ్ స్టార్ట్ కావటం లేదు నాలుగు రోజుల నుంచి పని చేయటం లేదు.కావున దయచేసి నా సమస్యను పరిష్కరించేందుకు కృషి చేయాలని కోరుతూ మిక్కిలి వేడుకుంటున్నాను​.సత్వరమే పరిష్కరించేందుకు కృషి చేయాలని కోరుతూ సెలవు తీసుకుంటున్నాను . ఎందుకంటే నేను చాలా అవస్థ పడుతున్నాను . త్వరగా పరిష్కరించాలని కోరుతున్నాను.

We bought duet in october 2017 and since then facing starting problem. Battery get discharged everyday and using kick start is painful.
Every day we have to put 100 kicks to get it started and then when you stop it never starts again. We logged complaints at service centre and done service twice but problem remain the same.
We are in deep pain as this is for female rider and one should not expect 100 kicks every day from females.
Can someone please help?