Himachal Road Transport Corporation [HRTC] Complaints & Reviews

Hii, complaint against bus number - hp63a 2848 on 21 april sunday at 1:45 pm. I asked for ticket on counter.. But guy on this counter at 1:30 said no and he gives ticket to their known one in front of me and when i asked him why he is doing this. He said he will do what he wants to do. And after sometime conductor is giving clearificatikn against the complaint. I...

The conditions of stoppages for food and washrooms is very bad every where please select the stoppage with some inspections and do checkings after some interval of time... Even there are some stops where there is no washrooms and peeople are pissing openly like the one where sarkaghat to chandigarh bus stops at somewhere in bilaspur. You not only produce disturbance to people but also polluting the environment. So do something i[censored] can.....

The HRTC bus is not completing it's route from theog to kadyeog.The bus driver always return from sarog, the always give a reason that the weather is not good and road also they refused to go to kadeyog.Many people suffer due to their irresponsibility. if there will be little drizzling the says that will not go. due to this many children's, ladies, and some disabled and senior citizens suffer they have to travel 10-15 km by foot.i u will...

Same thing happened to me again, i booked 2 volvo bus seats from delhi to jwala ji (6:20 am) on 12th of april.

From delhi to dehra they took five time halt that time they are not getting late but when they reached at dehra they said we are not able to drop you at jwala ji, because they wanted to wash the bus before completing the route. This is happening for 5th time with me, they drop passengers by giving these excuses.br...

The bus conductors and drivers behave very badly with passengers. My mother is a patient of diabetes & neurology. And we were coming back from delhi after her 15 days counseling at a hospital in delhi. And at chandigarh bus stand, we booked tickets to hamirpur (H. P.). And the bus driver and behavior very ruthless from very starting and commented very badly about our luggage. And when my mother tried to justify her reason, he tried to harass...

Dear Sir/Maam,

I have travelling from last 7 years from Hamirpur to Dehradun through route number 622. and many times HRTC Dept change the Bus from Nahan, but Today (15.04.2019 at 05.00 AM) happening the same case and 48 seater bus shift to 37 seater bus and the condition of new bus is very poor (Dusty seats). So Please look in to the matter.

I hope you will understand the conditions and resolve the issues....

Bus board was indicating the bus was travelling to solan via kalka still they resfused to travellers stating roads are closed and in morning while coming to chandigarh from kalka through a hrtc there was no such problem.
This is a big issue which always take place and no body means not a single authority works on such problems.
These conductors take whole power of running the bus and whole transportation system. I feel sorry...

Y self sushil handa r/o of vpo bhota i m a employee in pnb met life as manager andtravel in ur bus route shimla to dharamshala bia bhota and sujanpur and by default i sit in ghumarwin at 10:30 pm for bhota but but driver does not go in bus stand of bhota and drop me on one km far from the destination at 11:30pm on 11.04.19 i have to walk in alone in dark. Even i request him. Very poor service i recommend not to travel in hrtc and pls give...

My self sushil handa r/o of vpo bhota i m a employee in pnb met life as manager andtravel in ur bus route shimla to dharamshala bia bhota and sujanpur and by default i sit in ghumarwin for bhota but but driver does not go in bus stand of bhota and drop me on one km far from the destination. I have to walk in alone in dark. Even i request him. Very poor service i recommend not to travel in hrtc and pls give job to deserving person....

On dated 11/04/19 at time 11:00pm i was waiting for bus towards shimla. Bus from chandigarh going to rohruu does not stop when i request to stop. So my complaint is why this bus coductor and driver do their duty with responsibilty. Because in night there are some few service if they not stopped and receive passengers so its means hrtc employee doing not their duty carefully.
And i want its explanation from this bus driver & conductor.br...

In maximum long route buses show khera stoppage in their ticket cutting machine but in sarkaghat bus khera stoppage not shown as per conductor and he cut the ticket for nalagarh stoppage.
So please i request to check the issue and solve immediately.
Please incorporate all stoppage in your machines to avoid such extra payment by such problems.
Regards
Shivpal Singh...

I was travelling from delhi to shimla in 9.36 p. M. Volvo bus on 09.04.2019. I had kept my camera in a bag on the shelf provided inside the bus but when i reached shimla my bag was not there. Instead, someone had put an empty bag in its place. Also, there were very less people in the bus and still it happened somehow. It’s such a shame that even volvo bus are not safe....

Sir,
I beg to say that iam a citizen of himachal pradesh and i want to say that joginder nagar is the important city of distt. Mandi and their should be no volvo buses from shimla to joginder nagar and their is also very less hrtc buses for joginder nagar to shimla. So i kindly request you you should look for this case and at least one volvo bus req...

I have booked my himgaurav bus from delhi to manali (Himgaurav timing 7:10). After reaching delhi isbt kashmiri gate i get to know that bus is not available due to known reasons.. I have booked my tickets since 8th march there is no updae given to me regarding this. I have made my all schedule regarding this.. All this # happed with me i need a satisfactory answer. Now the counter people is saying bus is not going since 14 or 15 days. You...

As i was traveling from lakkar bazaar bus stand to bhatakuffer in hrtc bus from lakkar bazaar to patgerh (Bhatakuffer) the conductor of the bus slapped a boy as he was drunked. Sir, he the boy was sleeping and he was not disturbing anyone but the conductor slapped him very tightly and he got injured. I request you to take strict action against the conductor of patgerh bus because this kind of behavior with pesenger is intolerateable....

At "green valley punjabi dhaba, taraori karnal" they had not not put any menu card and they from customers according to there will. As hrtc buses stops there only hence people are forced to have food there even the quality of food was worst.
So kindly take some action against this.
They are charging ₹210 for one plate which is not affordable for a ordinary person travelling in ordinary class bus.....

Hello sir i am akshay thakur. My sister was travelling to taal to hamirpur daily in govt bus (Timing 8:45 a. M). I beg to say that irresponsible both drivers and bus conductors with the commuters. They look towards the passengers with indifference and behave with them in a very strange and absurd way. They lack etiquette and use filthy language.

Generally, the bus drivers do not stop the bus.in this way many commuters fall,...

At "green valley punjabi dhaba, taraori karnal" they had not not put any menu card and they from customers according to there will. As hrtc buses stops there only hence people are forced to have food there even the quality of food was worst.
So kindly take some action against this.
They are charging ₹210 for one plate which is not affordable for a ordinary person travelling in ordinary class bus.....

I narender kumar. I travelled daily from una to anandpur sahib by hrtc buses. I notice that there is variation in bus fare some of the conductor charge 52 rs.. Some 48 some 44 some 47 rs and so on for the same route. Please tell me the reason behind this and also set a fix bus fare for same route. I already registered my complaint on whatsapp no given on your website. Reply me if you can...

Today on 9 february, i am trevling chandigarh to shimla in your deluxe bus. Condition is not well as compare to other transport like haryana or punjab roadways.. These buses are well maintain if i talk about a normal bus. Nowba luxury. If you are take extra charge to trevel in your buses then provide the service acording to your fare.
Why himachal transport in loss every year, because of your this type of service. The condition of...