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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Last updated Apr 18, 2024
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Himachal Road Transport Corporation [HRTC]
Customer Service Contacts

Himachal Road Transport Corporation [HRTC] Phone Numbers

Phone
+91 17 7262 4582
764
358
+91 17 7265 8032
178
74
+91 17 7280 4016
99
45

View more phone numbers

Fax
+91 17 7280 2717

Himachal Road Transport Corporation [HRTC] Website

Himachal Road Transport Corporation [HRTC] Head Office Address

HRTC Head Office,Shimla-3
Shimla
Shimla District
Himachal Pradesh
India

Himachal Road Transport Corporation [HRTC] reviews & complaints page 34

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R
R Chandel
from Delhi, Delhi
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the bus went early before 9.18 from bilaspur(h.p)

Address:174026
Website:na

Hi Team,

I have booked HRTC seat TICKET NO.-[protected].

"On 11th NOV-2018 HRTC" Bus left from Bilaspur before it's time 9.18pm. I was there on 9.10 pm to take the bus but They left that day before 9.10 Pm so please back my money asap. Please find the below details for further assistance.
[protected]@gmail.com is not working"
Thanks
Rajesh
mob.-[protected]...
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S
Sahildalun
from Delhi, Delhi
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conductor refused to give seats

Address:110095

I booked online ticket from palampur to delhi on 14th november 18:40 ticket no. Tmc[protected] pnr no. [protected] when i boarded the bus conductor said your tickets are in bus coming after this so wait when i stepped in the other bus conductor of that bus said your bus is gone before this one after arguing for sometime i was told need to buy ticket again then only i can board the bus i have spent almost rs 6000 to reach delhi from himachal...
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P
Prameet Kumar
from Gagret, Himachal Pradesh
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destination issue

Address:140507

I have start my journey ticket no.129885 dt.11/11/18 (Time 17:34:[protected] TO[protected]N from Chandigarh to Mubarakpur (H.P) but Bus Driver denies to drive Bus after Una (H.P) due to mechanical problem.When i raise this matter to conductor & refund my amount the he say me amount not will refund i will provide another bus, then i say O.k in last he left alone me on the bus stand.Please look the matter & take necessary action.Ticket...
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P
pathania34
from Delhi, Delhi
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complaint against hrtc jassur counter person

Address:173201

Respected Sir/ Ma'am,
Simply Very Honestly I Want to say that I am the Normal person and my Complaint against Jassur Counter's Person . The Day before yesterday means on 10/11/2018 at approxmately 03.00 P.M I was Booked a ticket from Jassur to Baddi and i Paid Cost is Rs.480 bt actual Price in ticket Rs.471.
But the other Person Booked As well as Same Path Same ticket He had paid Rs.341 . I dont Understand why this Discrimination...
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P
Prameet Kumar
from Gagret, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

drop other destination

Address:140507

Dear sir
I have start jurney chandigarh to mubarakpur from hrtc bus. Conductor provide me ticket no.129885 dt. 11/11/18 time 17.34.41 rs.209/- (076298 to[protected]n). Driver, drive the bus very ruff i think he was drive with drink. Driver denies drive to bus at una (H. P) due to mechanical problem in bus when i discuss with conductor about my destination mubarakpur (H. P) he say me balance amount will not refund you can start...
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R
Renu.yyy
from Dharmsala, Himachal Pradesh
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crowd

Address:Sagar, Madhya Pradesh, 175001

I am talking about bus route kanishk to mandi government as well as private bus services. Blames goes to drivers and conductors because they fill an bus like as loaded truck having too much crowd and in triple seat there are 5 people. This is the worst service that i have always seen in this route. So i am. Requesting that take immediate action on it....
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D
DISHA KAUSHAL
from Hajipur, Punjab
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bus condition

The buses are in literally bad condition, i am traveling in hrtc, the bus was already late so slow even when the road is empty and now it has been more than 1 hour bus is standing in front of a garage to fix the punctured tyre. I think these kind of problems should be checked before the departure to prevent any inconvenience of the passenger. I am highly dissatisfied with the bus service.
I request the authorities to look after the...
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A
Anil Nangla
from Morinda, Punjab
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complaint against driver

Sir i asked driver of bus no hp73 2393 that when this bus reach at chamba then he gave me sludging. Even he tried to hit on me only for query. So i requested please take an action against the driver of this bus. This happen in pathankot bus stand and the route is pathankot to chamba. I have to go chamba bharmour so i want to know the timing to reaching near chamba station...
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A
Aayushkritika
from Anandpur Sahib, Punjab
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himsuta chamba to delhi

Address:Chamba, Himachal Pradesh, 176310

I was travelling from chamba to delhi in himsuta, that is volvo and is believed as best service of hrtc but i faced problem regarding stops

They stopped bus near pathankot in a disgusting restaurant where only food was available, no snacks, no drinks, and food was of degrading quality but costs very much high (Approximately 5 times expensive than it was meant to be)

I ate 4 chapati with 2 vegetables which billed...
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Address:176205

Dear hrtc,
I travelled many times with you never get any trouble, but last time my parents travelled on 3 sep 2018 from jassur to delhi, bus route was dalhousi-pthankot-delhi, non ac bus on 06:30 form jassur.
Bus conductor misbehave and done verbal abuse with my aged parents in the bus, because of bus conductor mistake. When my parents aboard in the bus he allow them and gave tickets up-to delhi, and didn't inform them there...
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N
Negi99
from Meerut, Uttar Pradesh
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over filling of the bus

Address:Shimla, Himachal Pradesh

Sir /mam,
The buses from dehradun to chandigarh bia ponta sahib are over filled in such a way that people get injured. The luggage is broken. Even after telling the conductor of the bus repeatedly asking the conductor that not to overfill the bus the cunductor had a very harsh attitude. Secondly the bus doesn't follow the official route rather it goes by the route where it can gather more passengers. Thirdly the driver doesn't stop...
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P
puneet sandel
from Doraha, Punjab
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poor maintenance by hrtc

The bus ac was not working at all. The govt. Charged nearly 1461 rupees for volvo bus. When i reached ropar the conductor didnt even tell us to board another bus that was also ac deluxe (Himgaurav). Booking was done from palampur to delhi dated 28th october in himsuta which starts 7am from palampur. I need refund for the inconbenience caused.
Puneet sandel...
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S
Shilpa Sharma Singh
from Punch, Jammu and Kashmir
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regarding the negligence of hrtc and to get the refund

Website:hrtchp.com/hrtc_info

I have booked my bus from chandigarh to mandi with the ticket no. [protected] and ropar as an alternative boarding point. I was standing at the alternative boarding point but the bus didn't stopped their even though i waved at the bus. My suggestion to hrtc is either don't have the column of alternative boarding point in online booking or stop their as this is the second incident with me.
I want full refund from hrtc and an apology...
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R
Rishiesic
from Bulandshahr, Uttar Pradesh
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excess ticket fare from chandigarh to ambala

Address:Chandigarh, Chandigarh, 160019

I Travelled From Chandigarh to Ambala Cantt in Himchal Roadways Bus on 26/11/2018.The Actual fare from Chandigarh to Ambala is 60 /- RS But Himachal Roadways Bus Given me Ticket on 67/- RS Per Head.

Kindly do needful on as Roadway collect RS 7/- more from each Passenger.
I Shall be Very Thankful to you
Regards
Rishi Sood
[protected]
sood.[protected]@gmail.com...
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M
manohar 1982
from Gurgaon, Haryana
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regarding refund of online ticket (bus cancelled due to bad weather)

Address:Mandi, Himachal Pradesh, 175027
Website:Hrtchp.com

Dear sir,
Thanks for your kind support always.

It is to inform you that i have booked online below mentioned ticket. But due to bad weather condition near kullu-manali on 24-09-18 it was cancelled by hrtc kullu. I have came to know this after enquiry to hrtc office kullu.
So plz refund my amount 638/- as soon as possible.
The detail of the ticket is below:-

Service no : 57, manali -...
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S
Shammijaryal
from Sarka Ghat, Himachal Pradesh
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bus routes missing from the hrtc official website

Address:172101

Since last few days many hrtc bus routes are missing from the hrtc official website, so we are find finding difficulty in online booking of the bus (E. G. Recongpeo (Pangi) to dharamshala). Earlier these routes were used to display in their website for the online booking facilities, but now they have disappeared from their website.
Kindly solve this problem as the festival season is coming ahead.

Regards...
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D
Divyanipgr
from Delhi, Delhi
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stoppage point

The bus stopped at a hotel which was completely unhygienic. The halt was at 10 30 at a dhaba just next to a petrol pump. Basically the need of the hour was a clean washroom as we were not interested in having food. I was already feeling pukish but when i went to the washroom my uneasiness reached the next level. I request hrtc to understand such small things and rectify them so that we can trust the government services in future. Hrtc bus...
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R
Ravish Thakur
from Khanna, Punjab
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wednesday 17, october 2018 regarding bus no hp12h6943

Address:176109

I am ravish kumar from sujanpur. Today i have to go to ambala, to take my train. Due to close of haryana transport busses there was rush in all busses from chandigarh. I mentioned above the bus no. The conductor of that driver didn't alow me to travel from chandigarh to ambala even after when i told him that i dont want any seat i can go in standing but he refuse me to travel in that bus. Bus is going from nalagud to delhi. This all thing...
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R
Ramesh Sandhu
from Noida, Uttar Pradesh
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driver misbehaviour issue

Three seat was available in bus today. But bus conductor denai to provide the ticket me and misbehaviour and balandly say this is my choice "kisko ticket denai hen kisko nahi" please look into and take necessary action against him. Deatils are below.

Bus number:- hp 69 a 1518
Date:- 16 oct, 18
Bus route:- marootan to delhi
Timing:- 5:30 pm
Conductor name:- not know (He refused to share his name.br...
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P
pkchandel24
from Noida, Uttar Pradesh
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regarding not proper timing & bad behavior of hrtc staff

Address:Solan, Himachal Pradesh, 174101
Website:[email protected]

Dear sir,

Yesterday i was at nalagarh bus stand with my mother (Patient & senior citizen) looking for bus nalagarh to chandigarh via pgi/sisma (As we regularly travel through the same bus). One blue color bus no. Hp12 g 1753 came with route plate *hamirpur-una-kalka* nd stop for few seconds 15 seconds only and start running the bus. While running slowly i ask to conductor that where they are going pgi or chandigarh?? But he...
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