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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Last updated Apr 18, 2024
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Himachal Road Transport Corporation [HRTC] reviews & complaints page 40

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G
Gupta Sahil
from Hoshiarpur, Punjab
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condition of volvo bus (delhi-manali, 6pm)

Address:Mandi, Himachal Pradesh, 175019

Hi. I belong to himachal pradesh and i have been a frequent traveller in hrtc volvo buses. Sorry to say but the condition of hrtc volvo buses is degrading day by day. The bus fare of volvo bus from delhi to manali (6pm) is around inr1150/-. People usually prefer volvo buses because of its climate control feature i. E cool climate inside the bus in summers and warm climate inside the bus in winters. But this climate control is not working...
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S
sheeu sharma
from Hoshiarpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour of the conductor of the bus

Address:175101

I shriya sharma c/o ram tirath singh
Kv enterprises a. B. Kullu.
Toady when i was travelling from kullu to chandigarh (Bus timings: 10:45) the conductor of the bus firstly gave a seat next to me to a lady whoes seat no. Was somewhere else. Not only this as the woman was vomiting continuosly even i started feeling nauseatic and when i asked the conductor to change her seat he did not reply me back instead he stared very badly...
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D
DrDeepak Dadhwal
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issues regarding seat

I am travelling from fatehpur to chandigarh via hrtc bus. Haridwar chandigarh bus.

I took a ticket for una because driver refused me to give seat no. 1 which was empty.
Later on he gave that seat to his relative who boarded bus at talwara.
I asked him again and he misbehave with me saying this seat is reserved.
There was no notice above the seat regarding it's reservation.
I am a medical officer.br...
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C
cyras
from Hapur, Uttar Pradesh
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careless conductor of delhi-manali 7:35 volvo.

Address:201010
Website:hrtc.gov.in

I was travelling with my brother to delhi - manali 7:35 volvo on 22/01/2018 seat no. 9 &10. Next day 13 km before manali road was closed due to accident. Bus conductor told us that bus can't reach manali till evening so u can wait or manage yourself. When i told him to open the bus dicky to take my luggage. The bus conductor told me that he is not "kuli" and he can't lift the bag from dicky.in delhi i paid 20/-rs. For two bag. Second, my...
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N
nishusharma1981
from Hamirpur, Himachal Pradesh
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don't, pick the passenger

Address:Una, Himachal Pradesh

Dear
I am the regular customer of HRTC from last two years.
i take the bus from pacca paroh near Amb in morning bus route Daultpur to chandigarh time 7.45 a.m. But from last few days they dont pick me . Today morning last sunday 28 jan 2018 .Only in this week, iam also facing this problem last few days

We wants the reason.

Mb no [protected]

Today they dont pick us please update how...
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R
Ramandeep Suri
from Mau, Uttar Pradesh
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poor state of cleanliness

Address:Chandigarh, Punjab

I traveled to dharamshala from chandigarh on 26 january 2018 by himsuta volvo bus that starts from chandigarh at 3:30 pm
1. Floor was so dirty which really needs to b cleaned after each journey
2. Seat covers are so dirty that even the normal buses may b having better cleaner seats than this and condition is deteriorating day by day as i have noticed in just 2 year span since when i am traveling
These seats really need...
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N
Nafees Niazi
from Agra, Uttar Pradesh
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misbehaviour of driver and conductor

Respected sir/mam

My son boards the bus daily from dehradun (Mehuwala) to paonta sahib of hrtc. However from past few days the vechile driver is being typically rude and drives in a hurry from where my son has to board therefore i had to drive some kms to make him halt. Furthermore he chats in an abusive way when i ask the reason of not stopping. The registration no of vechicle is hp 31 a 8971 and the driver name is dayananad...
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P
Pankajthakur19
from Chandigarh, Chandigarh
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dropped everyone at mohali instead of sec 43 chd.

Address:Chandigarh, Chandigarh
Website:hrtc.org.in

We were arriving from manali to chandigarh and it was written on the tickets as well that the final destination is sector 43 chandigarh. But, driver dropped everyone at mohali bus stand (New one) and said it is the last stop not sector 43. I also took a picture of the bus. It was a new mini bus from service that is started by hrtc recently. Didn't expected this from hrtc. Most of the passengers suffered because of this. Happened on 21 jan,...
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P
Promila Garg
from Nagrota, Himachal Pradesh
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i'm complaint about 40 single fare pass not allowed on govt non stop buses

Address:Shimla, Himachal Pradesh

I'm complaint that in non stop buses 40singl fare passed not allowed. Vhy in this pas we pay our full month ticket.. Vith out any concessions... Ok the pas not allowed then vhy they provide their service to all near by passenger... I don't think this is not fare... U should change the rules... Because there is no profit.. If there is any rules they should be equal.....
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S
Sanjeevblp
from Amritsar, Punjab
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overcharging of child ticket & misbehavior

Conductor charged full fare of 11 year child and upon opposing the over charge he misbehave with us.
Bus route: jahu to chandigarh 4:40 am
Boarding station: bhager, bilaspur, h. P.
Destination: chandigarh
Journey date: 12/01/2018

It doesn't matter whether conductor taken full fare of my child, but conductor should be aware of rules. I have visited the hrtc website and it is clearly mentioned on site...
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A
Abhinav Chakravarty
from Patiala, Punjab
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i am complaining about the service and behavior of the driver and conductor

I am complaining for the conductor and especially the driver of the bus with registration no hp 72a 5069 which left una at around 12 :40 and reached chandigarh at around 3:20 on 15/01/2018.
Firstly, we were given tickets from the counter at 12 and we have to wait for around 30 minutes at the bus stand for the bus to arrive but that can be ignored considering the demand of the buses to chandigarh.
Secondly, my final destination...
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P
paarth45
from Palampur, Himachal Pradesh
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bus didn't pick me from my supposed bus stop

Address:176001

I was supposed to board bus from tehsil chowk kangra but the bus in which i was supposed to go did not stop at the prescribed bus stop. And my trip got cancelled. At the time i booked the ticket at the ticket counter the person asked me my alternating boarding point i told him tehsil chowk he entered my boarding point online and took my phone number so that i could be informed in case i was late on my boarding point. I was right on time and...
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V
Vicky Prashar
from Siwan, Bihar
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complaint regarding customer service on counter

Hi,

This is in regards on miss behavior of hrtc ticket counter.

My name is rajeev sharma today 9th jan2018 i was travelling from delhi to hamirpur hp.

I am new in delhi today when i arrived at kashmiri gate bus stand around 8:00 inquire about bus timings from counter's on 1st floor and they told me that your bus will arrive around 8:40 at counter no 19 or maybe 20.

When i reached...
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J
Jishant Sharma
from Delhi, Delhi
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himsuta volvo late boarding and illegal material storage

Address:New Delhi, Delhi, 110059
Website:himachal roadways himsut volvo

Hi,

I would like to inform you that today (29-December-2017) Himsut Volvo (Delhi to Kangra) departed at delay of 20 minutes and the reason behind this is illegaly non-scanned packed material stored in Bus Luggage space which neither food item nor any of passenger luggage.
After arrival from Kashmiri Gate Bus stand, The driver has stopped bus outside may be to earn extra money or any illegal wrong activity he is thinking....
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S
Surenderkumar1803
from Dharmsala, Himachal Pradesh
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not stopping bus on the bus stop

Today i am at nagrota. I am physically challenged. I have to travel to mandi today but bus driver didn't stop bus even after giving the sign to stop the bus. Bus was travelling from pathankot to sundernagar. Its not how government employees work. I am physically challenged so its duty of driver to stop the bus. its public property not his own.i will look forward for your response....
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Ankit2964
from Sundar Nagar, Himachal Pradesh
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regarding upgradation of your booking website

Address:175019
Website:online.hrtchp.com

Sir, with profound regards i am here to state that the time since you have ameliorated your website it has proven substandard/dissatisfactory to me as well as to my colleagues. Earlier when i used to book a ticket from sunder nagar to holta (Palampur) it was quite easy and simple but now even palampur station is no more in your dropping point. Here i am talking about sundernagar-chamba bus that leaves 05.15 pm in evening from sundernagar...
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A
Abhinandan Dadhwal
from Nalagarh, Himachal Pradesh
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stoppage of volvo buses near amb

Address:Kangra, Himachal Pradesh, 176057

The service for food and tea at the dhaba near amb is very bad. The prices of the commodities are increased as per the wish of the dhaba owner. The behaviour is very rude to the customers. The dhaba owner treat people as if he can talk to anyone in anyway and when we ask him that why certain changes, then he talk in a way as if he will beat us up. Please request you to change the stoppage to a better place....
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A
Amanchand
from Dalhousie, Himachal Pradesh
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music noise

Address:Hamirpur, Himachal Pradesh, 177001

Sir,
I am daily customer of hrtc at hamirpur.
Now days most of the bus drivers and conductors use loud music in buses. They fit their own music systems in buses. Which causes noise pollution. Also some college students use their mobile phones for loud music. We now there are different types of peoples travel in buses. Most of them don't like load music because of their different types of situations. Loud music causes hypertension,...
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PS RANAUT Prakash
from Gagret, Himachal Pradesh
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misbehave

Address:Hamirpur, Himachal Pradesh

Dear sir /madam
I am ph. Person. I am arrive to depganga travel bus service. Lambloo to tauni devi 2:15 (01/12/2017)
I say that connectors stop the bus next two turn ago. He say that bus not stopped here. I request to connector. But he didn't not stop the bus. He stop the bus 2km distance on my stop. Bus no is hp67 2362. Plz gave punishment hardly. Thanks
Your faithfully
Parkash singh
Parkash. Singh....
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V
vijay parkash garg
from New Delhi, Delhi
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request allow green and yellow cards in hrtc buses

Address:177042
Website:www.hrtc .co.in

Requested to allow green and yellow cards in HRTC Buses in early hours i.e 0530 hrs. So all card holders gain this facility. All card holders are serving the Nation as Public sector employee or Private sector employee. Individuals are not availing this facility due to later hour timing i.e 0700 to 1900 hours. Please resolve the matter seriously and timely....
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