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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Last updated Apr 18, 2024
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Himachal Road Transport Corporation [HRTC]
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Himachal Road Transport Corporation [HRTC] Phone Numbers

Phone
+91 17 7262 4582
764
358
+91 17 7265 8032
178
74
+91 17 7280 4016
99
45

View more phone numbers

Fax
+91 17 7280 2717

Himachal Road Transport Corporation [HRTC] Website

Himachal Road Transport Corporation [HRTC] Head Office Address

HRTC Head Office,Shimla-3
Shimla
Shimla District
Himachal Pradesh
India

Himachal Road Transport Corporation [HRTC] reviews & complaints page 43

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A
akhil_k999
from Lakhimpur, Uttar Pradesh
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refund ticket amount

Dear sir,
I want to say that I booked a ticket of hrtc bus online for 26 Aug 2017 from Delhi ISBT Kashmiri gate to Sujanpur HP of
9:15 pm I am charged Rs. 1062 from my Yes Bank credit card due to roits in punchula the bus suspended that why we are not able to go for jounrey.Please kindly refund the amount to my Yes bank credit card. Please help me.
I booked seat no. 13, 14
my ticket no. [protected]...
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S
Shimpu
from Palampur, Himachal Pradesh
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smart card not accepted by conductor

Address:Kangra, Himachal Pradesh, 176022
Website:HRTC

While traveling on hrtc pathankot bus route pathankot to chandigarh on[protected], i take bus at rehan for una conducter not accepted my smart card he said this is only for 40 km authorise but as my knowledge for 40 km green card and for long journey smart card use and i have smart card. No discount given me on smart card and ticket fare is 126 rs and he not give me 4rs back...
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D
Daljeet Singh Rajput
from Firozpur, Punjab
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hp38d 1073 accident not resolved

Above mentioned bus made accident with our bike on dharamshal to pathankot road at 12:30 pm. Driver stops bus and we were far behind from bus suddenly bus came back and roll over us and our bike and made injuries to us and bike when we talked to driver and conductor they were fighting with us and threatens us to kill us
Behaviour of conductor and driver recorded by us on camera attaching concerned version. Please take necessary action...
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P
Parminderuttam
from Gurgaon, Haryana
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worst himsuta experience

Address:New Delhi, Delhi, 110003

Hello sir,
I am a traveller of himsuta (Hp 63 7550) dated 27/08/2017 from dharamshala to delhi. We were supposed to reach delhi at 05:00 am but we reached at 07:20am.
- this bus took this trip like a passenger bus, stopping everywhere to pick/drop passengers.
- the driver was not aware of the route to delhi so few times he was confused which route to take.
- stopped for dinner at a place where there were very...
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D
Daljeet Singh1
from Gagret, Himachal Pradesh
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hp38d 1073 accident

Above mentioned bus made accident with our bike on dharamshal to pathankot road at 12:30 pm. Driver stops bus and we were far behind from bus suddenly bus came back and roll over us and our bike and made injuries to us and bike when we talked to driver and conductor they were fighting with us and threatens us to kill us
Behaviour of conductor and driver recorded by us on camera attaching concerned version. Please take necessary action...
+1 photos
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S
Shivani Mathur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of tickets

Address:New Delhi, Delhi, 110095

I am tushar mathur. I have booked a ticket from the website of himachal road transport corporation. I was trying to cancel the ticket, but cannot be able to do so because the site was not responding. Hereby i am giving you the details. Please try to cancel the tickets asap.

Ticket no. : [protected]
Dep. Time : 9:36 aam
Journey date : 24/08/2017
Service class
Source : delhi isbt kashmiri gatebr...
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I
ishan.rana
from Nangal, Punjab
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patient discomfort..!

Address:Kangra, Himachal Pradesh, 176061
Website:[email protected]

Myself ishan and my dad is a patient after the treatment from pgimer we got volvo bus from chandigarh to kangra approximately 2:30 pm. I asked conductor and the person who was giving ticket's to give us ticket in the middle of the bus but he forcely gave us ticket in the last bench when i asked to give me front seat he misbehaved with me and said that bus is going so we get in the bus. Even conductor was not listening to us and give seats...
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C
Choocha
from Gagret, Himachal Pradesh
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requirement of bus service

Address:Hamirpur, Himachal Pradesh
Website:www.consumercomaint.in

There is a requirement of bus service from hamirpur to dharamshala direct in the morning betwwen 5to6am, keeping in mind the huge number of people who travel from hamirpur to kangra and dharamshala daily. This is also to be informed that a previously running bus at 6in the morning was cancelled and is causing huge chaos among the people traveling daily. So kindly acknowledge thos problem and find an accurate solution.
Thankyou...
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N
navi roxxxzzz
from Imphal, Manipur
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complaining about services

I am travelling in hrtc himsuta volvo buses since it had been introduced in hrtc i am very thankfull to hrtc for this buses as it provide me with pleasure journey but some of your services are not being provided to us that is television entertainment i asked conductor about it but he replied "kharab hai" i travelled same bus like 4 times this year but still there is no improvement on this, so all i am asking that kindly look forward to this...
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R
rkashyapskt
from Delhi, Delhi
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unauthorized/access bus fare

On dated 18/8/17, i traveled in hrtc bus no hp-69-a0598 from nadaun to hamirpur.
Distance =28 km
Bus fare is 28x1.44=40.32 +2.00 (Insurance charges)=42.32 rounded to rs =42.00
Concession of green card i. E. 25% total concession=42.32 x25/100=10.58 rounded to rs=11.00
Therefor total fare rs 42-11=31.
But the conductor has charged rs 33.00
The bus conductor has charged unauthorized/excess bus...
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R
rkashyapskt
from Delhi, Delhi
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regarding excess bus fare

On dated 18/8/17, I traveled in HRTC bus No HP-69-A0598 from Nadaun to Hamirpur.
distance =28 KM
Bus fare is 28X1.44=40.32 +2.00(Insurance Charges)=42.32 rounded to Rs =42.00
Concession of Green Card i.e. 25% total concession=42.32 X25/100=10.58 rounded to Rs=11.00
Therefor total Fare Rs 42-11=31.
But the conductor has charged Rs 33.00
the bus conductor has charged unauthorized/excess bus fare...
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A
aashusharma26
from Gagret, Himachal Pradesh
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himsuta volvo bus service

Website:www.hrtchp.com

Respected madam/sir

This complaint is about the hrtc booking office at isbt delhi kashmere gate.

I booked a ticket from delhi to vaknaghat (Shimla) through hrtc online booking portal for 13/08/2017 of hrtc himsutta volvo bus.
The bus timings were - departure at 10:30 pm from delhi isbt kashmere gate.
My boarding place was singhu border which i entered at the time of booking and was also mentioned...
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H
hp23b9674
from Mumbai, Maharashtra
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got saved due to a huge accident

Address:174021

Hi,

I am writing this with complete disappointment with the hrtc department that buses are provided but no emergency procedures are in place in case any technical issue happens.

I am stating the complete incident in detail so that you can understand a bit of the bad experience and right back what actions your department is taking to avoid such nuisance :

1) boarded ordinary bus (Bilaspur depot,...
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Address:New Delhi, Delhi, 110084

Ticket booked from Delhi to Sujanpur on 20/6/2017 but e-ticket not generated and amount debited from bank account. Same is emailed to [protected]@hrtc.gov.in but didn't received any update.

Card Holder Name - Amit Sharma
Amount of Txn - INR 1202.00
Date of Txn - 20/06/2017
Time of Txn - 13:31:31
NET Txn - PAYU [protected]

Please help me to revert this amount. thanks !!

Regards,...
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M
Maddy Vishal
from Dalhousie, Himachal Pradesh
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misbehave with ladies

Address:176303
Website:misbehave

Hi,
I m sanjay from banikhet today my sis & her lillte baby his age 02 years they are trevaling banikhet to goli by hrtc bus no. Hp 73 1801 his bus canduter do rudely behave with them they use bad wording when the enter the bus. When she come back from bus his son in bus she out side from bus she ask him please stop the bus my baby there in bus but he didn't stop the bus if the are not do proper work then why they are in job i take...
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Dear sir/madam,

I have booked online ticket no. [protected] route id:654 from hamirpur (Boarding place har) (Hp) to chandigarh for dated 08.08.2017 in super fast ordinary bus o[censored]na depot. I was at boarding place on time. But driver didn't stop the bus. I suffered due to this. I have mailed to department but there is no response from their end. I want refund my amount....
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D
D mahajan
from Noida, Uttar Pradesh
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rigorous inconvenience caused during journey

Address:Mandi, Himachal Pradesh, 175024
Website:www.hrtchp.com

Hi,

I am writing this with complete disappointment with the hrtc department that volvo buses are provided but no emergency procedures are in place in case any technical issue happens.

I am stating the complete incident in detail so that you can understand a bit of the bad experience and right back what actions your department is taking to avoid such nuisance :

1) boarded himsuta volvo bus (Bilaspur...
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P
Paromik Bhattacharyya
from Panaji, Goa
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hrtc service

Dear hrtc
I am writing this mail with a extremely bad experience which i had on 6th august while travelling from palampur to delhi by 5.15 pm volvo originating from baijnath depot. I have seen the buses stop ata a particular hotel in the name of hotel himalaya run by a owner mr. Pappi who is extremely rude and illmannered. This is not the first time i have encounterd this guy, its a rotine incident. I also learnt from one of my fellow...
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For whom it may concern actually yesterday i was travelling from chandigarh to sujanpur i am from chandigarh and been living there for the past 17 yrs so this is not the first time i am travelling alone yesterday when i bought the tickets for the bus the conductor asked me to wait for the bus as the bus hasn't arrived so wait there he said so i waited there and it was half and hour but the bus didn't arrived so i asked the conducter who issued...
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S
Suramya Kapoor
from Gurgaon, Haryana
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need refund

Address:Mandi, Himachal Pradesh, 175001
Website:Hrtchp.com

Sir/Ma'am,

I had booked hrtc volvo from Mandi to Delhi, I have waited for 3-4hrs for bus, but bus didnt reach in Mandi. Even i have called Rm kullu for the same, I have dropped several mails to the concern people(RM Kullu, DM Mandi & MD Shimla) for the same purpose and even called several times but didnt receive any response from there end. I want refund of my Ticket.

Thanks
Suramya
[protected]@gmail.com...
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