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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Last updated Apr 18, 2024
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Himachal Road Transport Corporation [HRTC]
Customer Service Contacts

Himachal Road Transport Corporation [HRTC] Phone Numbers

Phone
+91 17 7262 4582
764
358
+91 17 7265 8032
178
74
+91 17 7280 4016
99
45

View more phone numbers

Fax
+91 17 7280 2717

Himachal Road Transport Corporation [HRTC] Website

Himachal Road Transport Corporation [HRTC] Head Office Address

HRTC Head Office,Shimla-3
Shimla
Shimla District
Himachal Pradesh
India

Himachal Road Transport Corporation [HRTC] reviews & complaints page 45

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S
Sanjeev.1971
from Mohali, Punjab
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Driver denied to get down in karnal

Address:Karnal, Haryana, 132001

We were standing on delhi isbt stop to go karnal (Haryana). A bus came going to ponta sahab via panipat, karnal, indri, yamunanagar & ponta sahaeb. Firstly the driver start shouting panipat, karnal, indri, passengers are not allowed and he denied to pick up and said that get in but i will not drop at panipat, karnal, indri. While u first take a ticket upto yamunanagr then only he can drop. On the day i. E. 14/06/2017 haryana roadways strikes...
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Address:171001
Website:www.hrtchp.com/hrtctickets

Respected sir/madam,

I booked 1 ticket from chandigarh to haridwar in himsuta volvo. As per online booking website and my e-ticket i have to be at chandigarh sector 17 bus stand at 11:40pm on 11/06/2017. I waited at same location from 11:20pm to 12:30pm but no volvo bus came at bus stand.

I called shimla hrtc help center at 11:20pm and got very good response but as they are not aware of pickup location so they...
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Address:173303

Respected sir,

In reference to the subject cited above this is bring to your kind notice that i had booked a ticket for two persons from delhi kashmiri gate to una in volvo bus route no. 16 from delhi kashmiri gate to hamirpur timing 09:20pm. But due some reasons bus had not come till 12.00 midnight. So. You are requested to refund my ticket amount of rs. 1722/-.

The ticket is here by attached with this mail.....
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S
shaneha
from Mumbai, Maharashtra
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Money deducted... Ticket not booked

Address:Gurgaon, Haryana, 122017
Website:hrtchp.com/hrtc/default.aspx

Dear team,

I booked three tickets from delhi to shimla on 23rd june 2017 0830pm bus hemsuta.
Payment was done but the ticket was not received.

You may please check the status and either transfer my money or send the ticket as per my filled information.

Username on site:- "shaneha"

You may please check the site using the above username and revrt....
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L
Lakshya Gidwani
from Pathankot, Punjab
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Volvo engine not working efficiently

Address:Chandigarh, Punjab
Website:www.hprtc.gov.om

We have booked 5 tickets from mcleonganj dharamshala to chandigarh for volvo 11am. They took in ordinary bus from mcleonganj to dharamshala. From dharamshala volvo is in very bad condition.ac is not working properly and volvo is running very slow. When we asked, driver informed that engine temperature is increasing dramatically. We have padi for volvo but travel in ordinary bus with lot of sweat. We want refund of difference amount...
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S
Somelier
from Gagret, Himachal Pradesh
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Rude behaviour of bus conductor and driver

Address:Shimla, Himachal Pradesh
Website:Www.hrtc.nic.in

Sir
Last night i was travelling from chandigarh to shimla. And it was very difficult to get a seat. As i got a seat, i was carrying a trolley bag which was very difficult to adjust so i kept it near first seat. On that the bus conductor very rudely told me to pickup my luggage. When i ask them where should i keep my luggage they told me it's not our headache. On that he coated 'passengers are themselves only responsible of their luggage...
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D
Dandyroady
from Narayangarh, Haryana
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Against bus route

Address:Kangra, Himachal Pradesh, 176063
Website:Www.hrtc.in

Bali sahab apne palampur jane wali bus via nagri dadh chamunda chala di
Agar yeh rat ko wahan pahunchti hoti tab bhi samaj aa sakta tha ki kafi gaon ka area cover hua but yeh bus subah 8:30 baje malan pahunchti hai
Agar koi 2, 3 log dadh nagri ke hain bhi woh din mein local bus se ja sakte hain
Y people traveling directly to palampur are harassed and volvo is not made for local roads driver face lot of difficulties...
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S
sonam bodh
from Delhi, Delhi
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No counter service

Address:175101
Website:hrtc

I was standing at the kullu bus stand ticket booking counter atleast 35 minutes the girl sitting on the counter i asked her several times to book a volvo ticket for next week to chandigarh she said she directly said kal ana what kind of service is this, mean while in whole 35 minutes she was playing game on her mobile phone as you are due to tourist season almost every bus is fully booked already. just because the unattentiveness of your...
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P
Param Dev
from Aligarh, Uttar Pradesh
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Foreign tourists are being harassed at chandigarh sector 43 bus terminal

Address:Shimla, Himachal Pradesh, 175023
Website:www.hrtc.gov.in

Online booking of any of bus tickets of hrtc is very poor, no cashless transactions, no notice boards, no token system at chandigarh sector 43 bus terminal. We are Indians and are familiar with this but at least take care of those coming overseas. Staff can't communicate with them. As all know, tourists have great influence over a state GDP. Mark buses route board in English or both. Please start a token system everywhere in this department,...
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E
Er Prince Choudhary Rehalia
from Mohali, Punjab
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Misbehavior of conductor

Address:176001

This is complaint regarding the misbehavior of hrtc conductor. One week earlier i was travelling from ponta sahib to chandigarh from bus rooted between haridwar to chandigarh through nathan. At nahan bus stand conductor changed and then bus leaved the nathan bus stand. After driving through 30 mint the bus reached at kala amb and they stopped for dinner only after 30 mint journey. Ok i understand that driver was required rest but they will...
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R
Robin Rob
from Haldwani, Uttarakhand
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Wrong time.. Wrong station. Ticket.. Late

Address:Bilaspur, Himachal Pradesh, 174001

I am coming from chandigarh to ghumarwin

But they said last stoppage bilaspur.
But they was ticket ghumarwin?

He was say. Morning 4.00am
Pls take.. Luch breakfast.. Dinner.. What time...?
Conductor say arrange the bus 7.00am
And drop bus time 5.45 bilaspur
Pls take action
Immediately
Very poor service...
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A
ashwani.rathour
from Bengaluru, Karnataka
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Timing of New AC bus started at 5:10 AM from Nahan and reaches 11 AM At Delhi

Address:173001
Website:HRTC

Dear Sir,
This is to inform you that new Bus service (15 Seats bus) started at 5:15 AM from Nahan to Delhi . It is really a blessing to Nahan Public that good intiative has taken by HP Govt. This bus reached at Delhi at 11 AM. However this bus could not get even 15 Passangers because of mis managnement.
An other bus of Haryan Roadways staterd at 4:50 from Naraingarh and take all the passenger via Kala Amb to Saddora, Sahabad,...
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R
rimple kumar
from Bathinda, Punjab
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Route bypass

Address:176056
Website:hrtc customer care

Dear sir/mam
Any Hrtc buses not goes in roorkee. But the route is d/sala to roorkee haridwar the
Same case is chamba to haridwar. Bilaspur to haridwar, shimla to haridwar. Any buses of hrtc in this route is not goes to roorkee. So please any action to you for this. I write this complaint at night in chd. So you understand my problem /passenger problem....
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R
raghav puri
from Bengaluru, Karnataka
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Refunding my money

Address:Chamba, Himachal Pradesh, 176310
Website:Www.hrtchp.com

I have booked seat no 6 of chandigarh to chamba semi deluxe on[protected] of timing 6.30 pm i have paid my seat amount online but seat is not booked but my amount is been deducted... After that i booked seat 11 of same bus... And this case also my amount is been deducted but no seat is been booked... Plz refund my amount...466+466= 932... And take some action regarding this......
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N
nx2shimla
from Kulu, Himachal Pradesh
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Regrading criterion of charging LIC

Address:Shimla, Himachal Pradesh, 171012

Dear sir i nitin just want to know the criterion/byelaws of charging lic in hrtc buses.

Some time "lic fee" is charged from passangers and some times not
When i ask the conductor related to this then he said."only management looks all these matters, he does't know anything".

So you are requested to provide me detailed at [protected]@rediffmail.com at the earliest.....
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N
Nandamadaan
from Shimla, Himachal Pradesh
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Discount on smart card

Address:174021
Website:My mail id is [email protected]

I, Ashok Madaan, resident of Shastri Colony Ghumarwin mobile number [protected] travelled from Ghumarwin to Panipat in hrtc bus no. HP 28 A - 1812 (Dharmpur Delhi Sarkaghat depot) on dated 14/4/2017. I have been issued smart card bearing no 060439 valid upto 14/7/2018. This bus was neither Volvo nor AC. My complaint is that I was not allowed the discount of 20% by the conductor despite my repeated requests. Conductor straight way said that...
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B
Bhiotia
from Nangal, Punjab
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Refund for bus fare

Address:Kangra, Himachal Pradesh, 176061
Website:Hrtconlinebooking

Dear Team,

Would to inform that I was booking for 23rd April from Palampur to Chandigarh from ur online site on 18th April for Baijnath depot bus (1116) for seat no 20 but tkt not confirmed and my money got debited for Rs 332 from YES BANK net banking and I had used my smart card 027588 So plz refund my money ASAP.or let me know d concerns department where we can confirm.

Regards
Vishal...
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Address:160017

Bus was supposed to be Volvo but **** bad than the ordinary buses ac not working and a lot to add we were charged the same amount of money but got this in return bus#HP64 6705 conductor said higher officer's gave permission for this bus was for normal route but asked them to act as an volvo bus from chandigarh to Delhi. Maadarchodo sudhar jaao y should we suffer because of you guys...
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Dear Sir

This is for your kind notice that your employee who is booking tickets for bus Number HP 73 4502 has did misbehave as he has drunked and alloted the 3 seats for 9 people's as my wife is standing first in row so he alloted first to her afterwards 6 people's inqired bout the same seats .

Meantime asking the question to that booking person he made argue with my husband.and threatend and abused him.br...
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V
from Gagret, Himachal Pradesh
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Bus services

Address:177204

Hi myself vishal sharma I m travelling from Delhi to Daulatpur UNA. There is no bus service on the route from UNA to daulatpur chowk between 1 Am to 4:30 Am. I am standing here from almost 3 to 4 hours.. and the only bus which I can see is Delhi-pathankot at 4:30 which is over crowded and even old ladies are standing here in this bus. At the same time there are almost 5 busses to baijnath and to hamirpur.

Thanks
Vishal...
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