Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

we are very old customers of hp gas and that is the reason we don't want to leave this service, but due to continuous delay and non delivery of cylinders on time we are facing a lot of problem in managing our household cooking. after requesting hundred times HP STEEL CITY GAS AGENCY situated in mango, jamshedpur is not delivering cylinders on time rather not delivering at all, this kind of service is not expected from a company like this. i request you to take stern actions on this.

my online account for hp gas is not activating due to samuel.[protected]@yahoo.in is wrong instead of samuel.[protected]@yahoo.com is correct email Id.. With my mail id samuel.[protected]@yahoo.com, Activate my Account Or Deactivate with my mail Id samuel.[protected]@yahoo.com Sir/ Madam, I have already registered for Hp Gas Consumer World in Online. But it is not getting activated. My Account Details are Consumer Name :G. SAMUEL Consumer No : 631239 Distributor Name: LAKSHMI ENTERPRISES. My user id : samuel.[protected]@yahoo.com Activate with this mail id samuel.[protected]@yahoo.com or deactivate with samuel.[protected]@yahoo.in

I hope that you will take stern action on the following complaint. HP LPG Gas Dealer SRIRAMAKRISHNA GAS[protected] located in Sector-16 Indira Nagar Lucknow, U.P. is selling/distributing LPG Gas on a public road - thereby causing traffic as well as endangering the lives of common people. 1- The concerned dealer has just taken a small shop in a nearby business complex but is selling LPG gas out on the open road. 2- This activity is taking place right behind a petrol pump - therefore highly dangerous as any time a major accident can take place. 3- Every day almost 4-5 big trucks and 3-4 small vans come filled with LPG Gas and are then stacked on a public road from where it is distributed. 4- The LPG Dealer has not taken a proper place and is using public place to sell/distribute LPG Gas which is not only illegal but also can cause leakage related accidents. 5- This nefarious activity is taking place in a residential locality and therefore is an open invitation to a massive accident. I have earlier made a complaint about the same at the HP Gas Lucknow office but it seems no action will be taken. I am hopeful that you will be able to take prompt action and stop this illegal activity - or else I will be forced to contact higher management officials at HP Gas or even approach local media to highlight how HP gas dealers are flaunting rules and endangering lives of common people.

Sir/Mam I have only one Domestic Gas connection, Unfortunately without my concern my mobile number was registrar Multiple gas connection. How is it possible?. Please deactivate in case as per your records more than one connection. Today I have received one message from HPDBTL I have only one connection that is registration number is 656486 Regards Haribabu M [protected] [protected]@hotmail.com

dt.19/11/2014

Sir,

while registering myself in the consumer portal I had wrongly given my e-mail ID as [protected]@yahoomail.com in stead of the correct ID which is [protected]@yahoo.com.
For this wrong ID I could not receive the activation code.
I request to please allow me to correct my e-mail ID in the portal.
My consumer no. is 615950 with the dealer Rajdhani Gas at Bhubaneswar Odisha

Rishi Mishra

बुकिंग न. २८४५३८ दिनाक ८/११/२०१४ कस्टमर न. २०१७८५ लक्ष्य गेंस एंजेशी केसरी सिंह पुर फोन न. ०१५०१ २३२३०३

Respected sir I am one of the consumer of hp gas in Anaparthi, E.G.District., Andhrapardesh, There is a on line gas-refile booking facility, to this to create online account.So I created online account for booking gas refile, but it is not activated.There is a message to me it follows as We have sent you the activation mail on emailid : raghava.[protected]@rediffmail.com Click send button to resend the activation mail. But they haven't sent me the activation mail on my email id cited above. So please rectify my problem as early as possible

respected sir. i'm sk.shaheda residence of kavali, spsr nellore dist, a.p. i have an account in hp gas. recently my consumer was blocked.my comsumer no.715295. why because actually my name is sk.shaheda, but my name has changed into sk.shajahan in hp gas connection.so my account was blocked. I want to change my name into sk.shaheda. i have all proofs i'm sk.shaheda such as like ration card, adhar card. my e-mail id is [protected]@gmail.com i...

i have booked refill about 10 days before, still i have not received refill. There is under 24 hour delivery time condition through IVRS booking, yet this is happening. my gas provider is AMAR GAS COMPANY, SATYAM TTALKIES CHOWK, BILASPUR, CHHATTISGARH, PHONE NO. 223896

Hi I am VIVEK (Consumer no-621068). I have HP GAS connection. Now, my account is blocked. As I had not booked gas cylinder during last 180 days. I was not at Lucknow (UP) for last 3 months as a result I could not able book gas cylinder. I have already written application to my gas agency – BEHARI GAS SERVICE (LUCKNOW) to unlock my account. Kindly, unlock it as soon as possible. VIVEK [protected]. [protected]@yahoo.co.in

Res/Sir, I humble request to late delivery of domestic gas cylinder supply by Kothari store, gorelal chouk, Gondia, whose distributor code 960140 and my consumer No. 603730. It is found that I book my requization for cylinder dated 20.09.2014 after one month HP gas booking No.262684, Its delivery cash memo 132438 is prepared dated 20.10.2014 after one month and till date 29.10.2014 not supply to my home. It cylinde supply process is very poor and for one cylinder if company and distributor take 40 days it very lazy process . If I want to take personnaly then kotharis store godaun 10 km away from my home. This supply process disturb to my office work and my home kitchen work, Could I appeal to consumer court if not supply today to my home. Thanks.

sir, I used to fill mobile of your company in my bike for which i have get a coupon thereby i have collect 60 point. I have registered my contact number on your help desk number i.e. [protected]... But till date nothing gift has been received by me from your side.. It is, therefore, requested, to please advise me that on which ground I can claim the gift as per coupan exists in my account number. Thanking You, Yours faithufly Sunny Kumar

To day I went to fill Petrol in the HP petrol Bunk in the below address.HP Petrol BunkChrompet, National Highway 45, Chennai- 44.The person filling petrol asked me for how much and I said for 250 Rs.He resetted the meter for 250 and started filling a plastic can kept nearby. When the meter reached around 35 he without resitting started filling my petrol tank. Meanwhile the other person standing there to collect money was distracting me by getting the money and giving back the change.I understood want happened and when I questioned about it, he said some problem and resetted and filled petrol for 230 rs. I know they have cheated me. Please do the needful so as to avoid such incidents in future.Thanks, Mano

Dear sir My mother lost her life because of gas Leakage on 16.09.2014, I have seen many News regarding lost of life can able to claim the insurance 40 lakes. but still now i dont know the exact details. could you tell me is it exactly there is any claims is there and what is the procedure and whom to contact This accident happened because of carelessness of the gas agencies and gas fixed correctly Thanks & regards balaji.S

Respected Sir, I am your customer in Andhra Pradesh, Guntur dist, Narasaraopet . My consumer No is 700001. My distributor is Dodda Brahma Reddy & Sons.I want to Register online booking service. So i registered my consumer no in online booking service.But unfortunately by mistake i type the wrong email id.the email id is registerd the my consumer no. but the mail id is not mine. so i did not open the online registerd linkup.the link will be gone the wrong mail id. my consumer no did not registerd online booking facility. i have prob to booking online registration.plz deactivate the email id re register my consumer no . My consumer no- 700001 Name -K.KONDA REDDY User Id [protected]@abc.com plz solve the problem sir, My present Email id katakam.[protected]@gmail.com Thank u

Sir, Please find the attached files for above subject and do needful. We are getting cylinders with damaged seals and gas also not filled with correct weight. Please give reply and take action on this issue. My mail ID is [protected]@gmail.com CELL [protected] VASUDEVA RAO .B Details : Consumer No 520982 Name VASUDEVA RAO .B Address 16-9-578 FIRST FLOOR CELL [protected] OLDMALAKPET PASSBOOK 22499 Pincode 500036 Distributor Details Distributor HEERA AGENCIES (Code:[protected] Address SIALAJA HEAVENS, ASMAN GADH, NEAR TV TOWER MALAKPET, HYDERABAD 500 036 Dist. HYDERABAD Email heera.[protected]@hpgas.hpcl.co.in Phone [protected] and 24151362

Respected Sir, I am the consumer of Malwa Gas Service, Maler Kotla, Sangrur, punjab. consumer number is 530108 . I create my account as online but its not activated . please send me activation mail again. Thanking you, Gurwinder (mob): [protected]

WE, GANESH DYEING MILLS, ERODE HAVE DONE RTGS RS.7, 20, 520/- TO HPCL AGAINST PURCHASE OF HYTHERM 600 OIL(THERMIC FLUID) THRU'THEIR ERODE AGENCY. ON 30.09.14 EVENING AT 05.30 THE TRUCK CONTAINGING 35 BARRELS REACHED OUR MILL. DUE TO BAD LIGHT AND WEATHER CONDITIONS THE SAME COULD NOT BE UNLOADED AND THAT POSTPHONED TO NEXT MORNING WITH THE UNDERSTANDING OF KEEPING THE LOADED VEHILE IN OUR PREMISES. BUT, SURPRISINGLY, WITHOUT OUR CONCERN, THE DRIVER DROVE AWAY THE SUBJECT TRUCK. UNDER THE CIRCUMSTANCES, WE ARE FORCED TO ASSUME OF POSSIBLE ADULTRRATION MALPRACTICE ETC.. SINCE THE OIL IS TO BE USED FOR A VERY SENSITIVE LINE, TO ENSURE 100% PURRITY AND MATCHING THE EXACT SPECIFICATION AS REQUIRED. AS SUCH, WE ARE FAIR ENOUGH TO EXPECT THAT BEFORE TAKING DELIVERY, WE ARE TO ENSURE THAT THE SAMPLE SHOULD BE COLLECTED FROM THE SUPPLY LOT IN OUR PRESENSE BY THE HPCL TECHNICAL EXPECT ANDTHOUROUGHLY TESTED IN A AUNTHETIC LAB TO ENSURE AND CONFIRM WITH REQUIED SPECIFICATION AND SATISFACTION. THIS IS REQUIRED TO BE EXECUTED WITHIN NO TIME SO THAT OUR PRODUCTION WILL NOT GET HAMPERED.

Hi, My consumer number with HP GAS is 606840, I have booked a refill on[protected] Booking No. 282655. I received and SMS stating that HP Gas refill delivered on[protected] vide Cash Memo No. 109563, I have not received this refill yet, I have called on [protected] to inquiry for this but Mrs. Vaishal spoken rude with me and said raise a new order.

I would like to lodge a complaint against HP Gas distributor CHIRAG GAS SERVICE whose address is SHOP NO.9 MANMANDIR, , OPPOSITE NALASOPARA RLY STATION, , NALLASOPARA WEST, Maharastra-Excl Mum/Thane/NMu, Pin Code:401203. I have made a booking for Gas refill with the following details, Consumer No: 603645, Consumer Name: MRUNALINI C. SAMARTH (Age: 85), Order Ref No: [protected], Booking No: 360343, Booking Date: 18/09/2014 14:28:00, Subsidized Cylinder. It has been 12 days since the booking is made and the gas refill is yet to be supplied. I Mr. Milind Samarth (s/o. Mrs. Mrunalini Samarth) would want to make a complaint since my mother is a heart patient and undergoing treatment, the gas refill is very much necessary for her as her eating has been affected badly. It has been a very rude and careless attitude from the CHIRAG GAS SERVICE staff with respect to our request to them again and again. They are not even providing the Gas cylinder even after telling them that we will take the Gas Cylinder all by our self. I even made an attempt to call them and ask for the delivery status but they are again responding carelessly and arrogantly as well not even letting me know the status of the gas delivery. Since she stays alone it is difficult for a Senior Citizen to manage in conditions without proper diet like this. Please take strict action against the agency.