Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Dear Sir,

This reference to the subject matter, we would like to know the system of delivery of Domestic LPG gas cylinder upto the door step.Most of the Gas agencies/ delivery boys are demanding every month 30-40-Rs extra, even though the delivery is 1km away from village/town.We have to go & get the delivery & paying the 30/Rs extra.Please note that, t door delivery is not provided by them.

Kindly, look into the matter & take the action immediately in this regard.

I am Kiran Kople (Consumer id : 611739). Since I was out of town hence couldn't book cylinder for 6 months and now when I tried, came to know that my account has been blocked. The agency people are charging me fees for unblocking the account. Please specify as per HP Gas guidelines whether I need to pay the amount and if yes then how much? As I fil to find any information related to this anywhere. Thanks!!

Sir, I have booked the gas refill on dtd[protected] through IVRS [protected] ( Gas House, Raipur) . They given me a booking number 268109. On enquiry they informed that cash memo no.is 161765 and gas will be delivered within 48 hours. But gas is not deliver so far. Please do the needful action. Thank you. Surendra Singh Rajpoot [protected].

my name is T S KISHOR EKUMAR living at hyderabad .i approached svs gas agency medak district, (agency code


[protected] i pay Rs.6700/- on[protected] at that time but he not given any documents still now.they are not responding my calls and employees is also not responding.how to get documents from them please give me suggestion .


T.S.KISHORE KUMAR
[protected] / [protected]

On 22.03.2014 the rate per ltr of petrol in the outlet is displayed as Rs. 79.94. I filled petrol for Rs.200, but i got only 2.5lts. That means internally they changed the software and charging Rs.80 per ltr. When i asked the concerned person they are talking very badly and asked me to complain to the company guys. This is the last time am going to HP outlets. Thanks for the service.

Respected sir/madam, I would like to bring to your notice that the vendor at a Hindustan petroleum pump in my locality are cheating the consumers by tampering with the readings This petrol pump is situated at HP Petrol Pump Sri Krishna Nagar, Quthbullapur Hyderabad, Andhra Pradesh 500055. The vendors are tampering with the readings and machinery and giving less petrol to the consumers. This petrol pump was sealed a few months ago for the same reasons stated above. I request you to take suitable action against the vendors and the owner of the pump Thank you Yours sincerely Chirag e-mail:[protected]@yahoo.com

Rspected sir/ma'm I am Kaushal and my LPG consumer no. is 653910 with Om Gas Agency, Palwal, Haryana. I booked one refill on 12 Feb 2014 and received Rs.435 in my bank account on 19 feb 2014 as an advance of refill booking. I have received the cylinder but the subsidy has not been transferred in my account till now. Please look into the matter, my other details are as follows:- Account no. - [protected] Bank - Axis Bank, Palwal, Haryana Aadhaar no.[protected] Mobile No. - [protected] Email ID - [protected]@gmail.com Regards. Kaushal.

My husband Lt. Ram Lal, deceased on 09/07/1997 and he had one gas connection on his name with Shivalik Gas Company, Ludhiana(Consumer No.514519). Now gas agency is not transferring the connection under my name, Smt. Raj Rani (w/o Late Shri. Ram Lal), giving the excuse that I already have one connection with CookWell Gas Agency which I've not been using since 10 years and it was closed by the petroleum company itself.
Now, Shivalik Gas Company forced us to go to surrender CookWell Gas Connection.
The company refuses us to give the gas supply inspite of the fact that it has been issuing us the gas for many years.
Kindly look into this matter as i'm very old lady and the company is harassing us and due to this problem i have to plead to my children for gas.
Thanking You.
Smt. Raj Rani
H. No. 20-C, Udham Singh Nagar, Civil Lines, Ludhiana, Punjab
Ph: (+91) [protected]

I am a consumer of Naracorp Gas Agency, Mohone, Ambivli (E) Since the past one year, we are booking Gas refill over phone. I am getting booking confirmation as well as cash memo details. But, the next day a sms comes stating that the Gas cylinder is delivered to me, which in fact, was never received by me. I never get a home delivery of Gas Cylinders. Everytime, I need to go and stand in the queue outside the gas agency for 3-4 hours and purchase the gas cylinders in the same fashion as we purchase kerosene from Ration Shops. I am a senior citizen and cannot afford standing for 3-4 hours in queue for Gas Cylinder. Getting the cylinder back home on my own is always a difficult task for me. The fact that annoys me is that If I have every right to get the Gas cylinder delivered at my home, why am I asked to buy it directly from gas agency in black. I am ready to pay the designated charges for home delivery of cylinders. When I inquired about this matter with the Agency's office, I got the reply that Mr. Namdeo Gade is selling my gas refill booking cylinders to others for cash at higher price to pocket the surplus money. This is ridiculous. He has no right to do this. This issue is faced by every consumer of this Gas Agency. So, please take this seriously and initiate strict legal & disciplinary action against such brats. Hope you do the needful immediately. Thanking You.

Dear Sir/Madam I am a employee of Tata Steel Limited, My contact no is [protected], I am staying at one type of backward area so I have to need a GAS connection. On the way of this thinking I had applied for a new gas connection through online on date 07/02/14 and my registration referance No is[protected]. But till date no step of any action from HP against my registration no. I had gone to maa tarini agency of Joda 4 to 5 times from the date of registration, but they are telling now about 560 heads suscribers are waiting on new connection so please contact us after one month means first or second week of april . So sir please take necessary action against my registration no.

I am Sunil Vaidya from Thane. My consumer no is 614981 at Mane & Vartak Gas agencies, Vartak Nagar, Thane west. I had registered my need of refill & the waiting list no given to me 105101. A delivery boy came to our home on Saturday the 8th March at @ 5 pm. He confirmed my consumer & told that he would come back soon with the refill. But he never returned. I called Mane & Vartak gas agencies on Monday the 10th March in the evening at 7.30 pm. They noted my problem & assured that the cylinder would be delivered n one hour i.e. up to 8.30 pm same day. However, no one came. I strongly feel that certain old unethical practices which HP wanted to prevent are still going on. I request your attention on the matter. Pl note that as there is no one at home on week days, we request delivery on Second / Fourth Saturday or Sunday. However, it is not always followed. My contact no is[protected]. Mail ID is sunil_vaidya @pharmalab.com

Sir myself gaurav gupta r/o a-106 3rd floor pandav nagar delhi -92

Sir my hokkar name rakesh ---his mobile no--[protected].

I have never seen such type of falsy person .
Always bring the gas late after 7 days .
I have to call him every month more then 10 time
I have also complaint to nirman vihar office but no response or action .
Pls have a look asps
Otherwise i have to go in consumar court.
Thanx

Sir, I M.meher ravikiran reddy s/o venkata satyanarayana reddy, having Hp gas with consumer number :650041 from 05/04/2013 at SRI BULLIAMMAIE GAS AGENCIES, HP GAS DISTRIBUTERS, MAINROAD, RAYAVARAM, EAST GODAVARI DISRICT, ANDHRAPRADESH, INDIA. I am here to complaint you that subsidy amount of my 4 gas cylinders not yet refundedto me by the company. The agency not at all responding on our complaint, even not producing any written evidence, we submitted aadhar card, bank passbook Xerox about 5 times, silly thing was the agency people are telling me that subsidy amounts are transferred to another account and they are not responsible for that.;
I also gave online complaint on [protected]@hpcl.co.in, in reply I got a complaint reference no. is13138779 On
Jan 23, 2014, but till now I didn’t get any response or solution for my problem.

Sir,

I have recived sms that the sylender vide cash memo no. 150292 has been delivered on 5/3/2014.

But till tiday i have not recd it.

The dealer selling my sylender to other s.

Pl. Enquire the matter .

Without delivery how is it reported vide sms that it is delivered.

Your dealer noble traders it invoved in selling the sylenders in black market.

Mahendra pal saigal
Gc-20, shivaji enclave,
New delhi-11027
(M) [protected]

Hi our consumer numb 616164 . Hyderabad emkay agency, abids. One of the worst dealers Never got cylinder on time They keep canceling without my authorisation When I write to hp jihan i get a computerised reply asking to talk to dealer . agency owner swaliha khan is very very rude. She doesn't care about customers. I think they are selling in black Otherwise how can they cancel without we doing it HP is tied with such unprofessional guys who are spoiling there reputation. We have no cylinder for last twenty days. I m fedup with them I'm definitely going to media if I don't get response from them now.

Complaint on :- Leela-Jayanthi filling station (HP) Yapral, Opp: Andhra Bank. secunderabad, R.R.Dist, (Telangana), Andhra Pradesh -500087. Sub: for selling impure petrol and shortage of petrol Leela-Jayanthi filling station, Yapral(village), which is of HP(Hidusthan Petroleum) dealership has huge complaints from several customers for their very very poor quality petrol selling from last two years. Many vehicles had been got damaged and incurred loss to repair vehicles engine by local residents. The mechanics in yapral are advising to all their customers to don't pour petrol from above station. they say that they sell impure petrol mixing with tinner or kerosene. Vehicles gets loud sound, smokes a lot and becomes off often, giving lot of troubles to commmuters. public faced lot of problems in early days, when this was the only bunk in yapral and incurred[protected] rupees to repair their vehicles. Please look into this and take appropriate action and do justice to common public-Yapral. thank you. Regards Jai singh Rathore (Subbu) Yapral

Hi People in Kavlekar gas agency, Saligoan goa, the lady working there is rude, she dont know to how to talk to customers, Talk as if its her own agency and doing favour on people by giving gas and as if they are giving free, Once booking is done and if customer goes to pick up the cylinder, She directly says no, wait till delivery. old people who will be carrying cylinder have to carry it empty back. Please take action. regards vishal

My name is A.SIDDHARAJ My consumer no. 600982 with AMMAN HP GAS COMPANY, SLAEM-5 I have paid Rupees 1164.50 vide cash memo no.145786 dt.22.02.2014 at the time of taking delivery of the refill cylinder. Pl. let me know when the subsidy amount will be deposited in my bank account. My Aadhaar No.[protected]. Pl. make the process fastly since I belong to a middle class who look forward to get the subsidy on time to meet my other commitments. Thanks and regards

as i have received a cylinder on 23.01.2014 but that was shown undelivered on my online a/c & i have signd proof in my handy pssbook as well as delivery slip & I have paid rs.1200/- cash but till date I haven't received my subsidy in my a/c. although i have deposited my adhar card & bank detail at ashoka gas ajencies two times. kindly check my complain & transfer my subsidy in my a/c as earlier as possible thanking you consumer name- mahendra kumar sethia consumer no. 519791 address- 7/87, vidhyadhar nagar, jaipur gas agency- ashoka gas agency, subash nagar, jaipur

Iam having the gas connection in HP Gas, with HP Gas World Chelakkara Thrissur. The consumer number is 612816, we have booked the gas 30/11/2013 back through Refill booking. Till now i have not received the filled cylinder. When we are calling to them they are not attending the calls.
IVRL booking reference is 275879.
Online compliant reference 521427
Please let us know how i should proceed to get good and timily services from them.
My contact number is [protected]