Hindware — poor after sales service

I purchased two hindware basin before 5 years. before 1 year a suddenly a crackline observed by me on both basin day by day the crack line getting deep and now its condition is very pathetic. when I bought those item thought I bought a superbrand item but that time I really dont know that it was a very poor and cheap brand.

My hindware chimney is about 12 months old and the suction just stopped working. Upon raising complaint and multiple followups, the guy comes to check finally and says the motor needs to be replaced. As it was under warranty, they said they need to place order for a new motor.

After regular followups and calls which they don't pick or care to answer, its been 3 months and the chimney is still sitting there in my kitchen all wasted and ther local service department manager Mr.Indraneel Kumar is a shameless person who doesn't care to respond to customer's problem, his contact no. Is[protected]

This is very poor service from hindware and i hope the company goes down the drain! Never buy any of their products, I strictly recommend never buy Hindware chimneys,

Also the customer care is clueless and keeps closing our ticket every 2 days from their side without any intimation or even caring to ask if the service has been done

Ticket number : KAR1779246

I have purchased hindware water purifier
But whenever I need service
I called to customer care

But no response from service center very poor service plz don't buy any product from hindware... Facing lots of problems regarding service...