Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

Hi, I have raised 4 complaints so far and every time the same technician comes who doesn't understand a bit and does something worst with the Hob, initially the flame was very less and after complaining he changed it so high that now the vessels are turning black. I have been telling every time that dont send that technician and the customer rep sends him every time. Now the customer rep started cutting the calls in mid while I am still...

I purchased. 3 EWC of Hindware through their local vendor Sagun Sanitary in the 1st week of July 2015 and started using from 18th July. There was leakage of water in one Ciston. I lodged a complaint vide comp. MJ 188752 which was closed on 20 July without rectifying the problem. When I called the customer care on 21st, fresh complaint was registered and the status of my complaint was noted ' as resolved'. The technician visited again on 21st...

Hi this is Kumar from Vijayawada I had bought 4 hindware flush valves those four r not God they had sold me four default pieces I had complaining them from 3months onwards there repose is not good They service is not good and they r not changing them from they bought date to now they 4 r leaking This hindware service is Wrost then others I think by this complaint they will react...

Hi this is Kumar from Vijayawada I had bought 4 hindware flush valves those four r not God they had sold me four default pieces I had complaining them from 3months onwards there repose is not good They service is not good and they r not changing them from they bought date to now they 4 r leaking This hindware service is Wrost then others I think by this complaint they will react...

Hello, I would like to raise concern over one product of Hindware. I have purchased one Water Closet in Oct 2014 and since then there was an issue from this product. Hindware technician visited to check the water closet in Nov 2014. He checked and advised to remove the closet to check waste pipe, OK I called plumber and removed that (which cost me Rs 1500). He then said there is no issue in waste pipe and water closet worked fine...

I had filed a complaint for repair of Water Closets (WC) on 22nd of April 2014 and the same is still not resolved for the unavailability of parts. The product is under warranty. Now after one month of wait company is saying that part to be replaced cannot be changed so pls have the entire Top cover replaced which is 5 times costlier than the part to be replaced. Why a customer is penalized for non-availability of parts with the company. Parts...

my name is shabbir, i had given a complain regarding leakage in angle cock on 12-05-15, complain no: MJ144555 within 48 hours they told that ur problem will be solved, today is 19-05-15 almost 7 days have passed no person has come to even to check what is the problem, what type of after sales service u have, for such a big brand like Hindware...

The concealed cistern is leaking for the last 5 days leading to emptying of the water tank. Despite the effort to lodge a complaint on telephone and reply received that the company representative will contact me there has been no response/ till date...

We have purchased the hindware alpinal sanitary for my newly purchased home and using the same from 30 th April 2015 but we are facing a lot of problem. We have complaint this to customer care but no solution has come out. We request you to send your engineer on priority basis otherwise we have to move to consumer court for the same. If this is the service you provide then it is thankless. Resolve the issue within next 24 hours otherwise...

Respected Sir/Madam, We are a Civil and Interiors Vendor registered at Delhi NCR and purchase 04 in number Pillar Cock Self Closing System(F310001) for our one client RBS at Gurgaon on 04 Mar 15 M/S Vishnu Hardware at Kotla. The day we purchase the fixed the pillor cock at RBS Gurgaon we are getting complaint for leakage. We have Lodged the complaints with Hindware on 09 Mar (MJ104728) and on 11 Mar (MJ 124159) on [protected] and...

Extremely poor response from Jaipur Service Station of Hindware. Out of 8 Toilets/Bathrooms where Hindware WCs & bath fittings are fitted in the house, seven bathrooms are unusable due to defective items. Innumerable phone calls & even some WhatsApp messages to Jaipur Service Centre have not made any difference. E-mail sent to Hindware Corporate Office, Gurgaon & Jaipur Office on their e-mail id [protected]@hindware.in and [protected]@hindware.co.in...

WE bought a water closet from hindware- white, wall mounting from Eldec-Sel in Sep 2014. Ever since we installed the product, the flush mechanism nver worked. we need to flush atleast 3 times with both the 3liter and 4 liter button to push the fecal matter away. Sometimes we forwent the flush and used tap water in a bucket to push the feces away. We put this forward to customer service at atleast 10 times now for the past 4 months. As...

I am facing commode malfunction since a month and have called the hindware customer care many atimes in a month but these guys dont pay any attention to this and are neither coming over to look what has went wrong with it. The local plumber says its not something they can repair. The complaint was assigned to Mr.Manoj Pandey every time i filled a complain but he never reverts back. This level o[censored]nprofessionalism wasn't expected with a company...

I purchased this from ABHI Vairavan Plumbing co 59/1 Aroct road Kodambakkam chennai 600024 vide invoice 2006 18/3/2015 installed on 27/3/2015 The water closet knob when pushed down does not bring water in a gush like the original old closet. It comes slowly in trickles and hence the water empties slowly into the closet and with no force the waster is not pushed down but floats around. There must be some defect in the water opening or...

Our Hindware concealed flush tank has been leaking for three days now. We complained on Day 1 but no one from the company has come to fix it. Our tank is empty now but they are not bothered. The compliant number registered with them is MJ106628, work assigned to Aman....

Well, I have been dealing with Hindware for past three weeks to get faulty toilet replaced. After many tries, finally they sent me a letter to get the replacement. Well, this place is almost two hrs away and 1000 rupee cab ride. I am suppose to carry faulty toilet to get the replacement. I bought the original toilet in the shop less than 2 kilometers away from my house. Please do not buy Hindware. It seems that many people are unhappy...

We bought a toilet 1 1/2 year ago. It never flushed properly. We called Hindware customer service guy. He came and could not figure it out. The second layer came and said, it is faulty and it is a manufacturing defect. The water inlet is suppose to be three inches here it is 5 hence does not flush well.
It has been fifteen days and Hindware could care less to do anything about it. It is totally stuck in a red tape because no one knows...

Dear Sir, I had registered a complaint to hindware care on 26 Dec '14 at 2pm, and was promised an assistance by 28 Dec'14. My complaint no. is MJ65317, 28 Nov'14 MJ48261, 22 Nov'14 MJ44606. I am sorry to inform the unprofessional attitude of their company staff. They kept me on hold for more than 10mins thrice and then disconnected my call. Causing mental pressure to a 45yrs old lady. I regret to inform my dissatisfaction towards...

Dear Sir, I had registered a complaint to hindware care on 26 Dec '14 at 2pm, and was promised an assistance by 28 Dec'14. My complaint no. is MJ65317, 28 Nov'14 MJ48261, 22 Nov'14 MJ44606. I am sorry to inform the unprofessional attitude of their company staff. They kept me on hold for more than 10mins thrice and then disconnected my call. Causing mental pressure to a 45yrs old lady. I regret to inform my dissatisfaction...

I bought a Hindware floor mounted toilet seat on 27th Sep, 14. Right from the very first day, after flushing, you would see the water flowing on the floor. To first it appear like a seat fitting issue and to address that, I got it re-fitted from plumber ( note it, there is a cost involved here which I had to pay). But even that didn't resolve the issue, so got it re-fitted again ( keep note of money I had to spend). When nothing solves the...