Home Credit India Finance Complaints & Reviews

Address: H.no 2/1 laxmipur, premnagar, dehradun, uttrakhand

Sir/ma'am
I have done a payment of mobile loan of rupees 1264 on date 10 april at 09:51AM
My money is dudected but haven't shown on your payment page i already confirmed from google pay services they said that the payment is stuck in your server. I want my money to be refunded because i already paid the money after this transaction.
And both payment get sucessfully.

My transaction details are as follows
Date of transaction - 10 april 2021
Time of transaction - 09:51Am
Google Transaction id - CICAgOCYKaPqbQ
UPI transaction id[protected]
To- HOMECREDITINDIAFINANCEPVTLTD
FROM-VIJAY SINGH JT1(ICICI BANK)
[protected]@Okicici
Please refund my money

Aug 5, 2021

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2021

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

In reply to your concern, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

Once we receive the details, we shall check your account and assist you accordingly.

Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in, if you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.

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Tata cLiQ online shopping India mobile order kiya but order cancelled ho gaya order id[protected] he mobile redmi 9 sky blue dual SIM kiya tha Transmission id [protected] EMI ke thru homecredit finance inda limited ujjawal card payment jiya tha emi 860 tha 12 month bill ganarate huaa but muze mobile nahi mila order cancelled huaa tata cLiQ online shopping India customer service call kiya to refund successful bata bank reference number dete ham kuch nahi kar sakte bol rahe bank reference number 35793254 sir please help Contract No [protected] Pravin Ingole

+3 photos

Aug 12, 2021

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2021

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

In reply to your concern, we wish to inform you that your concern has been resolved.

We sincerely apologize for the inconvenience caused to you. We wish to inform you that the transaction is cancelled and hence, no EMI will be presented for the same.

Further, any concerns related to ECS bounce charges we would request you to kindly contact your respective bank and share updated bank statement so that we can check and assist accordingly.

Please do not hesitate to contact our customer service team phone:[protected], or email: [protected]@homecredit.co.in, if you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.

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Address: 83,agarpara hospital road kamarhati Kolkata ,700058

Is this a authorised rules ofb for tvs credit.?

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Address: Wadgaon

Website: www.homecredit.co.in

Tata cLiQ online shopping India mobile order kiya but order cancelled ho gaya order id[protected] he mobile redmi 9 sky blue dual SIM kiya tha Transmission id [protected] EMI ke thru homecredit finance inda limited ujjawal card payment jiya tha emi 860 tha 12 month bill ganarate huaa but muze mobile nahi mila order cancelled huaa tata cLiQ online shopping India customer service call kiya to refund successful bata bank reference number dete ham kuch nahi kar sakte bol rahe bank reference number 35793254 sir please help me

+5 photos

Apr 10, 2021

Complaint marked as Resolved

Not refund my money

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2021

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We are sorry to inform you that, we are unable to fetch the loan details from your e-mail. Hence, we would request you to please provide any two details mentioned below along with your exact concern.

*Contract Number
*CUID
*Registered contact number

Once we receive the above mentioned details, we can check your account and assist you accordingly.

You can refer to your loan documents i.e. loan summary/repayment guidelines.

Regards,
Customer Care Team.

Verified Support

Apr 05, 2021

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Please ignore the above communication.

We have raised your concern for further investigation and your Relationship Manager will be contact you shortly and share an update on same.

We appreciate your patience and understanding with this. For any further help, please feel free to contact us.

Regards,
Customer Care Team.

Apr 10, 2021

Updated by Tata cliq Ujjawal card [protected]
Pravin Ingole
M [protected]

Apr 10, 2021

Updated by Tata cliq Complaints not solved

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Address: Jogeshwari (west), mumbai - 400102

Dear Sir!
I am Lalji P Prajapati. I had taken a loan with Home credit India company and when my loan was about the complete then one of the employee of the company called me and told that you have new offer because of good credit score. And he told about 15 -16 % interest will be charged in your new loan.
But, at the time when they called me and they singed and passed a loan of amount ₹96000 with interest rate 33.10% and total 36 EMI of amount ₹5314/.
We got to know about 36 EMI when my son downloaded their official app and then we contact with customer care about it .
So, then they told your loan has 70 EMI of ₹ 5314. They kept us in dark and by the fraud way they make that much EMI.
Sir You just think about it they give the loan ₹96000. and according to them, we need to return approx 4 lacs rupees, I want take a strict action against them.
Regards
Lalji Prajapati

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I have paided all amount but they are not provided NOC I job joing is on hold due to Noc provide immediately
Vishal kumar
Registered number- [protected]

Aug 6, 2021

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2021

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

In reply to your concern, we wish to inform you that your concern has been resolved.

We sincerely apologize for the inconvenience caused to you. We wish to inform you that the No Due Certificate has been dispatched on dated 27-Mar-2021.

We would request you to contact us if you did not receive on your registered address.

Please do not hesitate to contact our customer service team phone:[protected], or email: [protected]@homecredit.co.in, if you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.

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Address: Dehradun

Dear Sir/Madam

I have taken a loan from Home credit my loan a/c no. Is [protected]. I have called and mail several time for reconstruction of my personal loan but they denied all the time and told to pay emi.

In February, I got a letter from lawyer to pay the full payment.

Right now I am not able to pay that's why I want to reconstruct my loan so I can pay it regularly.

Plz help me

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Address: H-17 Roshanpuri Rawali mehdood,Haridwad

I m rahul Rai S/O Ramesh Rai, I took a loan of 48 months and in covid-19 time i choose moratorium but now they increased my Loan tenure from 48 months to 61 months, without any information they increased my loan tenure and intrest putted to 25 % of principal amount.
Rahul Rai
[protected]

I have paid my 17 emi out of 48, but now tbey are showing that my 42 emi are still pending, please do the needful.

+3 photos

Aug 7, 2021

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Mar 05, 2021

Updated by R- Series please do the needful

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Home Credit India Finance Customer Care

from New Delhi, Delhi

Apr 29, 2021

Verified Support

Dear Customer,

Thank you for contacting Home Credit.

Apologies for the inconvenience caused to you..

We would like to inform you that we have forwarded your concern to relevant department and we shall update you within 48 hours.

Please do not hesitate to contact our customer service team phone:[protected], or email: [protected]@homecredit.co.in, if you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.

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Home Credit India Finance Customer Care

from New Delhi, Delhi

May 1, 2021

Verified Support

Dear Customer,

Thank you for contacting Home Credit.

In reply to your concern, we wish to inform you that your concern has been resolved. We sincerely apologize for the inconvenience caused to you.

We would like to inform you that as checked, you have availed EMI Moratorium benefit on your contract for 3 months due to which Moratorium interest charges has been applied and loan has been re-structured accordingly.
Additionally, Moratorium was not a waiver hence, simple interest was charged for the Moratorium period as per your loan terms and conditions. Considering, the current tough times and not to increase the monthly financial burden on you, we have planned your repayment in a way that you don't have to immediately arrange the entire interest amount. We have added the interest amount in your original loan outstanding so that you can pay it as additional EMIs.

The Company has levied only simple interest on your loan account for the Moratorium period and no interest on interest was levied during that period.

Further, In order to foreclose your loan, please refer below terms and conditions.
1.Minimum 06 installments to be paid to foreclose the loan under this option.
2.As per the loan summary letter terms & condition you need to make payment of the amount communicated by our customer care team.
3.Nil foreclosure penalty charges will be applicable on the outstanding principal amount as per the Loan Summary letter terms & condition.
4.To raise a request for Early Repayment customer have to inform us before 6 days from due date if payment mode is Direct debit otherwise if you are availing cash payment mode then email us anytime to foreclose your loan.
5.Once the request is raised and activated with us customer is advised to make the payment in same day to avail the benefit of Early Repayment option, which is as per the terms & condition of Loan Summary letter.

Further, any concerns related to ECS bounce charges we would request you to kindly contact your respective bank and share updated bank statement so that we can check and assist accordingly.

Please do not hesitate to contact our customer service team phone:[protected], or email: [protected]@homecredit.co.in, if you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.

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My Name is Ajit Singh. Presently living in West Bengal. I received calls on daily basis from Home Credit Company as someone given my number without my consent. And from last one year they are harrassing me via unnecessary calls in daily basis. I provide the current numbers of that person and everything in my knowledge. But again they are calling me insted of him. Please Solve this issue otherwise I have no other option but to move to ombudsman for this query.

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Address: Bhopal

My loan amount rs 84000
Totel emi 36 month
Paid 22 emi paid
My left emi 14 onley
But customer care say your emi 45 home credit company chhiter and fraud Home credit company very chhiter information
DEAR SIR

MY LOAN FORCE CLOSE AMOUNT PLS

NAME DEEPAK TAMRKAR

CONTRACT ID - [protected]

REGISTERED MOBILE- [protected]

Your information amount chiting

My total distribution loan amount rs 84000

36 Emi installment

22 Emi allreddy paid. Onley 14Emi left

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Address: Dlf infinity towers, tower-c, dlf cyber city phase|| Gurgaon 122002. India

I was taken loan of 150000 after paying 16 emi of 7527 my outstanding is still 132000, my may month emi was return due to lockdown and I wasn't apply for moratorium and their employye wast told me about moratorium and its charges at that time i clear that employye that dont moratorium my loan for any month ill pay may month emi when unlock but without my intimation they apply auto moratorium and charged me 5500 for that month and now my loan showing 46 months my loan actual tenure is 42 moths I was asked about moratorium charges and other charges company was gave me that details in January 2021 and after that they are not responding positive from last 9 months I was fight with company against all of this concern but company is not giving any answer or solution they are just wasting time by showing company policy. Recently I was apply for cancelling my February month emi from email and call centres also but they proceed my emi and debit amount from my acount.i have all recording of their costomer care contact and all mails which I sent to this company so please help me out of this company because they have right to spoil my credit score and for my cbill record I was clear all of emi on time but there is no benefit against that.

+3 photos

Home Credit India Finance customer support has been notified about the posted complaint.

Mar 08, 2021

Updated by Chintantrion Nobody from your company notified me about moratorium process and charges and I wasn't apply for moratorium and restructure my loan

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C

Chintantrion

Mar 1, 2021

Home credit team was not notified me about moratorium and wasnt apply for moratorium

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I have Purchase Vivo y12 Mobile from Lala Mobile communication
vide Invoice No-238 dated 08-11-19 finance from Home Credit India Finance Pvt Ltd. Monthly Instalment 2094 Total Loan Amt.- 14658
Contract No-[protected] Customer Id-1599619 Home credit Employee harass and threaten by calling every day. I have given all instalments. Sometimes they ask for Rs. 3700 Pending, sometimes they ask for 1400. He took an employee 1500 cash and also gave NOC. But all are deceitful please pay attention to this issue.

Contract No-[protected]
Customer Id-1599619
Model No- vivo Y12
No of Instalment-7
Monthly Instalment 2094
Total Loan Amt.- 14658
Start Date 08 Nov 2019
Payment details are given below:
Date Amit
08-Dec-19 2094
08-Jan-20 2094
08-Feb-20 2094
08-Mar-20 2094
08-Jun-20 2095
08-Aug-21 2098
18-Aug-20 432
23-Sep-20 2243
Total 15244

Home Credit India Finance customer support has been notified about the posted complaint.

Feb 26, 2021

Updated by Vinod K Tiwari Status?

Mar 15, 2021

Updated by Vinod K Tiwari Status

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Address: mumbai

Hello namaste sir, i am jayesh dhanraj salunkhe mene home credit se loan liya tha jiska 3 emi 1180 pay kardiya hai kal shaam mujhe har baar waale bande ka call aaya naam uska rohan hai jisne mujhe bola pay kijiye warna ghar pe jayenge mene pucha kaha pay karna hai usne bola mere number pe pay kardo 1180/- (850+330) mene uske phone pay number pe pay kiya hai [protected] or uska number hai jise baat karta hai [protected] naam rohan hai jo ki home credit me kaam karta hai mene pay kardiya ab uska call aaya ki mujhe nai mila hai amount wapis pay karo mene na bola to dhamki dene lag gaya wapis ghar ki to mene usse call kiya request kiya to chila ke baat karne laga fir mene home credit ke mumbai helpline number pe call kiya[protected] waha ke adhikari se baat hu mene unko ye saari problem batayi to unhone mujhe hold pe rakha 10 min or fir baat ghumane lage mail kijiye ispe aisa kijiye waisa kijiye 48 ghante me report milega mene request kiya ki abhi bataiye mera haq hai kiu mail karu aap kiu hoto na bolne lage or jab unhone call cut kiya uske thode time mai rohan soni ka wapis se call aaya mere ghar pe khada tha family members ko pareshaan kar raha tha 3/5 dosto ko lekar aaya tha mene usse rokne ki kosis ki to bola mujhe is place pe aake mil ye sab home credit waale mile hue hai mene wapis help line pe call karke bolne ki kosi ki rohan aise lukhebaaji kar raha hai to jinhone uthaya call wo baat sun hi nai rahe call unhe de hi nai rahe jinse baat horahi thi mene rohan ko consumer conmplaint ka batay to bola 3 saal se home credit ke saath me aisa kar raha hu matlab sab mile hue hai ye msg sab jagah jaaye ye sab fraud cheaters hai lutne ka kaam karte hai mujhe cnsumer complaint se umeed hai ispe strict action liya jayega

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Address: Bhopal mp

Sir
Ek employee jiska name Deepak bhardwaj h mo. [protected]
Sir ye aapka employee mujhe call karke gali de raha tha or bol raha tha ki mene kist nahi di, jabki mene aapki company se koi lon hi nahi liya, isne mujhe bohot galiyan di please iske khilap koi sakt action lijiye

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I have been paying EMI of Rs. 4851 since July 2019 for the loan amount of Rs.112000. after paying EMI for more than one year when I ask them to foreclose the amount they tell me to give 113000 to foreclose the loan..which is more than loan amount. if I ask them for the loan schedule and details how that much amount is left they say we don't provide that..and try to threaten.

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Address: 3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II Gurgaon Gurgaon District Haryana

Website: www.homecredit.co.in

I have Purchase Vivo y12 Mobile from Lala Mobile communication
vide Invoice No-238 dated 08-11-19 finance from Home Credit India Finance Pvt Ltd. Monthly Instalment 2094 Total Loan Amt.- 14658
Contract No-[protected] Customer Id-1599619 Home credit Employee harass and threaten by calling every day. I have given all instalments. Sometimes they ask for Rs. 3700 Pending, sometimes they ask for 1400. He took an employee 1500 cash and also gave NOC. But all are deceitful please pay attention to this issue.

Regards
Mohin Devi

Aug 12, 2021

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Feb 25, 2021

Updated by Vinod K Tiwari Problem Still same

Mar 15, 2021

Updated by Vinod K Tiwari Problem Still same

Verified Support

Apr 07, 2021

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Apologies for the inconvenience you have been through.

We would like to inform you that we have forwarded your concern to relevant department and we shall update you within 48 hours.

Regards,

Customer Care Team.

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I have taken Personal loan from homecredit which 24 months EMI and I paid more than what I brought from Personal loan which is Rs. 156128/- but I just took loan Rs.70000/- only. And I informed lot of times that I couldn't able to make a payment due to my Medical issues which is from October 2020. And for that I have attached my Medical reports till date. U guys are threatening me to file Case against me. U guys can take actions when I didn't Pay my amount by purposely.

Aug 7, 2021

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2021

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We are sorry to inform you that, we are unable to fetch the loan details from your e-mail. Hence, we would request you to please provide any two details mentioned below along with your exact concern.

*Contract Number
*CUID
*Registered contact number

Once we receive the above mentioned details, we can check your account and assist you accordingly.

You can refer to your loan documents i.e. loan summary/repayment guidelines.

Regards,
Customer Care Team.

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Address: No 9 , New kamaraj nagr, 2 Nd street , Royapuram Chennai - 600013

Dear team,

Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unnecessarily the amount is debited which we don't know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

I have no loans backlogs
Thanks regards.

Bharath kumar
(Ac no - [protected])
Mobile No - [protected]
SBI Branch - Royapuram branch

+1 photos

Aug 10, 2021

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2021

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We are sorry to inform you that, we are unable to fetch the loan details from your e-mail. Hence, we would request you to please provide any two details mentioned below along with your exact concern.

*Contract Number
*CUID
*Registered contact number

Once we receive the above mentioned details, we can check your account and assist you accordingly.

You can refer to your loan documents i.e. loan summary/repayment guidelines.

Regards,
Customer Care Team.

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Dear Sir / Mam,

I had emailed Home Credit previously about restructuring my loans as I want to pay you off, but am unable to pay currently since being jobless.

Instead of giving me a solution to it they asked me to call your helpline, which I had already done on numerous occasions, but in vain, before and after their revert to my mail.
Moreover, their executives are constantly calling me and visiting my home and pressurising me immensely for immediate payment.
They have charged such high charges for being unable to pay or for the moratorium provided earlier.
And then to add on to the metal torture and agony, they have sent me a lawyer's notice to threaten me of taking legal action against me.

I can't fathom why such a gross behavior from HOME CFREDIT's end when I myself expressed my utmost will to pay them off. Just that I had requested for some time of 6 months or restructuring of my loans with an extended tenure and lower EMIs.

If I could pay at this very moment, why would I ask for a extended moratorium or restructuring????

When other NBFCs and Bank are doing the same for their customers (including me), why won't they????

I hereby request again to restructure my Loan or give me 6 months moratorium without any extra charges.

I definitely want to pay off but can't take this mental torture from them any more.

Please consider my request and help me out.

Thanking you,
SANCHITA SEN.

Aug 10, 2021

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2021

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We are sorry to inform you that, we are unable to fetch the loan details from your e-mail. Hence, we would request you to please provide any two details mentioned below along with your exact concern.

*Contract Number
*CUID
*Registered contact number

Once we receive the above mentioned details, we can check your account and assist you accordingly.

You can refer to your loan documents i.e. loan summary/repayment guidelines.

Regards,
Customer Care Team.

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Address: Nagpur

I gave 70 k but home credit took 2k loan charged I paid 13 k emi paid amount 85956 Rs mean I already paid 175956 Rs intrest amount.. But today mrng without inform me call me directly came my home & harassment my family members home credit recovery team gunde.. I complained against home credit to RBI & police station Harresment my family members..

+2 photos

Aug 5, 2021

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Feb 04, 2021

Updated by saurabh hanwate I gave 70 k 2 k took loan charged I already paid 13 emi 85956 Rs 17956 Rs intrest amount already get it by home credit but today mrng home credit recovery team gunde came Harresment my family members I complained in RBI & police station Harresment my family members for home credit recovery team gunde

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Home Credit India Finance Customer Care

from New Delhi, Delhi

Feb 5, 2021

Verified Support

Dear Customer,

Thank you for contacting Home Credit.

We are sorry to inform you that, we are unable to fetch the loan details from your e-mail. Hence, we would request you to please provide any two details mentioned below along with your exact concern.

*Contract Number
*CUID
*Registered contact number

Once we receive the above mentioned details, we can check your account and assist you accordingly.

You can refer to your loan documents i.e. loan summary/repayment guidelines.

Now get up to 20% discount on Samsung products at Home Credit website, available on easy EMI options. Check Now.

Regards,
Customer Care Team

Home Credit India Finance Complaints & Reviews

File a complaint to Home Credit India Finance

Home Credit India Finance reviews & complaints page 14

Money dudected but not credited to HOMECREDITINDIAFINANCEPVTLTD

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Order cancelled but emi bill ganarate

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Device lock threatening message from company.

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Tata cliq online shopping mobile order kiya but order cancelled ho gaya fir bhi Bill generate hua

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EMI amount and total count of EMI charged in my loan, contract no. is - 4000647104

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I paid my loan but they are not provide NOC

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Not providing loan reconstruction option and sended me lawyer notice to pay full payment

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13 loan emi increased without information

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Unwanted Calls Daily

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Force close loan

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Intrest rate and moratorium charges

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Mentally torture

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Fraud home credit company

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Complaint of employee Deepak bhardwaj

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Not sending loan schedule

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Financially and mentally harassment

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Personal Loan issue Threatening

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Investment intermedi - Amount deducted

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Requested for restructure but got replied with constant calls, visits and Lawyer's Notice for immediate payment of the full amout

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Without call me directly came my house home credit recovery team gunde bheja Harremsent my family members how dare you?

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