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Home Credit India Finance Complaints & Reviews

4.2
Updated: Oct 17, 2025
Complaints 1107
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920
Unresolved
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Home Credit India Finance reviews & complaints page 15

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S
saurabh hanwate
Feb 4, 2021
Resolved
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Resolved

Address: Nagpur

I gave 70 k but home credit took 2k loan charged I paid 13 k emi paid amount 85956 Rs mean I already paid 175956 Rs intrest amount.. But today mrng without inform me call me directly came my home & harassment my family members home credit recovery team gunde.. I complained against home credit to RBI & police station Harresment my family members..
+2 photos
Aug 5, 2021
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Feb 04, 2021
Updated by saurabh hanwate
I gave 70 k 2 k took loan charged I already paid 13 emi 85956 Rs 17956 Rs intrest amount already get it by home credit but today mrng home credit recovery team gunde came Harresment my family members I complained in RBI & police station Harresment my family members for home credit recovery team gunde

Dear Customer,

Thank you for contacting Home Credit.

We are sorry to inform you that, we are unable to fetch the loan details from your e-mail. Hence, we would request you to please provide any two details mentioned below along with your exact concern.

*Contract Number
*CUID
*Registered contact number

Once we receive the above mentioned details, we can check your account and assist you accordingly.

You can refer to your loan documents i.e. loan summary/repayment guidelines.

Now get up to 20% discount on Samsung products at Home Credit website, available on easy EMI options. Check Now.

Regards,
Customer Care Team
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    S
    Steelo Copse
    from Powai, Maharashtra
    Feb 3, 2021
    Resolved
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    Resolved

    Address: Indore

    Homecredit is fraud company, they are harrasing me by putting charges without my knowledge. Even not showing and telling me loan remaining amount because its same almost despite i am paying emi on time . (Loan number : [protected]) worst customer service i have ever seen because always give excuse and copy paste answer.
    Aug 8, 2021
    Complaint marked as Resolved 
    Home Credit India Finance customer support has been notified about the posted complaint.
    Verified Support
    Feb 03, 2021
    Home Credit India Finance Customer Care's response
    Dear Customer,
    Thank you for contacting Home Credit.
    We regret the inconvenience caused to you in this regards.
    In reply to your query, we have registered your concern and you will be contacted within 48 hours.
    Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.
    For any loan related information, use our Mobile App.
    Regards,
    Customer Care Team
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      A
      Abhisheknitt
      from Varanasi, Uttar Pradesh
      Jan 25, 2021
      Resolved
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      Resolved

      Address: Vishwamitra Colony, Madarwa, Chhittupur (BHU)

      I have taken a personal loan of INR 2, 00, 000 from home credit in October 2019 and loan structured for 24 month with EMI 12238. I paid 5 EMI till March and ipt 5 months moratorium till Aug. They charged INR 28370 as moratorium charges for 5 motnhs and they pur this amount to my principal amount without any notice now my loan amount is 2, 28, 370 and they are charging 58000 approx more instead of only 28, 370 as moratorium charges. Previously I had to pay INR 2, 93, 712 but now they ask me to pay total 3, 51, 819.
      I asked them to re structure my loan .I am agree to pay 28370 moratorium charge in one time .Why they are asking to pay 58, 000 more .

      Kindly look into this matter ..
      Aug 12, 2021
      Complaint marked as Resolved 
      Home Credit India Finance customer support has been notified about the posted complaint.
      Verified Support
      Feb 01, 2021
      Home Credit India Finance Customer Care's response
      Dear Sir/Ma'am,

      Thank you for contacting Home Credit.

      In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

      Once we receive the details, we shall check your account and assist you accordingly.

      For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

      Regards,

      Customer Care Team
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        A
        aprajita choubey
        Jan 22, 2021
        Resolved
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        Resolved

        I have already paid 3717 EMI of 28 months out of 36 now when I want foreclosure to to the company says that their is only 2000 rs left as interest because interest gets lower with the payments and 29000 rs is the total amount for 8 months out of which they are demanding 27777 rs as closure amount as I am paying 8 months earlier.
        Aug 5, 2021
        Complaint marked as Resolved 
        Home Credit India Finance customer support has been notified about the posted complaint.
        Dear Sir/Ma'am,

        Thank you for contacting Home Credit.

        In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

        Once we receive the details, we shall check your account and assist you accordingly.

        For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

        Regards,

        Customer Care Team
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          S
          Sanjeev 1997
          from Delhi, Delhi
          Jan 15, 2021
          Resolved
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          Resolved

          Address: Bajaj khana morar

          Dear home credit s mene koi loan nhi liya but unhone mene pan number par loan show kara diya h iski complent mene hone credit s ki but koi solutions unhone nhi kiya jiske liy m pareshan hu
          Aug 5, 2021
          Complaint marked as Resolved 
          Home Credit India Finance customer support has been notified about the posted complaint.
          Verified Support
          Jan 20, 2021
          Home Credit India Finance Customer Care's response
          Dear Sir/Ma'am,

          Thank you for contacting Home Credit.

          In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

          Once we receive the details, we shall check your account and assist you accordingly.

          For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

          Regards,

          Customer Care Team
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            E
            from Mumbai, Maharashtra
            Jan 15, 2021
            Resolved
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            Resolved

            This company will make a person's life hell if the person will not pay their interest due to any reason. This company will call the person every 10 min and asking "Sir when you are going to pay your interest in Home Credit". The same questions asked every half an hour at sometimes every 10 min. They call with different numbers and if any person didn't pick up the call then after 1 day they will send a field payment receiver to the person's home. Sir this needs to be stopped otherwise more and more suicidal cases happen due to this Home Credit. They have the right to ask about money but this doesn't mean that they can make a person's life hell.
            Aug 9, 2021
            Complaint marked as Resolved 
            Home Credit India Finance customer support has been notified about the posted complaint.
            Dear Sir/Ma'am,

            Thank you for contacting Home Credit.

            In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

            Once we receive the details, we shall check your account and assist you accordingly.

            For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

            Regards,

            Customer Care Team
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              Lobo_thejas
              from Bengaluru, Karnataka
              Jan 14, 2021
              Resolved
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              Resolved

              I have taken a personal loan for which I have been charged hefty interest. Since I was in dire need I took the loan and repaying on time every month. Since my financial status is getting back to normal I thought if to close this high-interest loan. To plan that I been asking for my loan repayment schedule. And the company is not ready to provide this basic info. I feel I'm being cheated by this company. NOt sharing proper basic info to the customer on the loan details they are operating this fraud.
              Aug 9, 2021
              Complaint marked as Resolved 
              Home Credit India Finance customer support has been notified about the posted complaint.
              Verified Support
              Jan 20, 2021
              Home Credit India Finance Customer Care's response
              Dear Sir/Ma'am,

              Thank you for contacting Home Credit.

              In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

              Once we receive the details, we shall check your account and assist you accordingly.

              For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

              Regards,

              Customer Care Team
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                R
                Reema Malik
                Jan 11, 2021
                Resolved
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                Resolved

                My name is Reema Malik and I had take a Personal Loan under the Loan ID [protected]. My monthly EMI is Rs. 4899/- and my loan tenure is of 15 months. My loan tenure started on dated 10/10/2019 and was supposed to be ended on dated 10/12/2020, but due to the lockdown it has extended.

                I had applied for Safe Pay Payment Holiday in the month of December 2019. then i wanted to avail the facility for the month of January 2021. I contacted the customer care 6 days prior from the due date as per the guidelines through call, mail and chat support.

                Initially one of the Executive Mr, Chethan informed me that my Safe Pay has been terminated on dated 10/12/2020 and I cannot avail the same. But i was not informed regarding through any means by the company. After that again one of the Executive Mr. Bijay he informed me that my Safe Pay is activated and my EMI is postponed for the month of January 2021. But after a while I received a mail from the Company that my Safepay is terminated. Again i talked regarding this to the Customer Care and sent mail to them. So I again received a Reply from the company that Safe Pay couldnt be activated because I didnt met the criteria all though I had followed all the required guidelines.

                Inspite of continuous mail and calls, I have not received any proper response from the Company's end. thats why I had to file my complaint on this platform. i am highly disappointed with the srvice and would never ever recommend to take loan from this company.
                +1 photos
                Dec 16, 2021
                Complaint marked as Resolved 
                My loan account has been closed.
                Home Credit India Finance customer support has been notified about the posted complaint.
                Verified Support
                Jan 12, 2021
                Home Credit India Finance Customer Care's response
                Dear Sir/Ma'am,

                Thank you for contacting Home Credit.

                In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your correct contact number/loan number.

                Once we receive the details, we shall check your account and assist you accordingly.

                For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

                Regards,

                Customer Care Team
                Feb 02, 2021
                Updated by Reema Malik
                Loan ID [protected]
                Loan ID [protected]
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                  V
                  Vishal Vishal Rajput
                  from Delhi, Delhi
                  Jan 10, 2021
                  Resolved
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                  Resolved

                  Address: Haridwa

                  Sir meri EMI 36 se 55 kr di h apne customer se gakat update kr diya jiski wajha se meri pr 45000 Rs jada dekha raha h apke customer care no se bat ngi hoti or mujhe EMI pe krne ko bol rahy h sir ap jitani jadi ho mera loan account update kare jisse main apna loan crossed kro apki aati kirpa hogi
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Home Credit India Finance customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 12, 2021
                  Home Credit India Finance Customer Care's response
                  Dear Sir/Ma'am,

                  Thank you for contacting Home Credit.

                  In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

                  Once we receive the details, we shall check your account and assist you accordingly.

                  For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

                  Regards,

                  Customer Care Team
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                    K
                    kartikbera
                    Jan 7, 2021
                    Resolved
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                    Resolved

                    Meine home credit se loan liya tha 85000 ki jiski tanore thi 48 month ki, emi thi 4022 ki, lockdown me meine 5 month ki moratorium liya tha, uske bad home credite compani ne galat tarike se intrast charg kiya hai, 5 mahine ke moratorium me RS-76418 Rupe ka charge kiya hai, , plz help me

                    name- kartik bera

                    contract id - [protected]
                    Aug 10, 2021
                    Complaint marked as Resolved 
                    Home Credit India Finance customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 12, 2021
                    Home Credit India Finance Customer Care's response
                    Dear Customer,

                    Thank you for contacting Home Credit.

                    We regret the inconvenience caused to you in this regards.

                    In reply to your query, we have registered your concern and you will be contacted within 48 hours.

                    Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

                    For any loan related information, use our Mobile App.

                    Regards,

                    Customer Care Team
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                      P
                      Purushottam Mowade
                      from Delhi, Delhi
                      Jan 6, 2021
                      Resolved
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                      Resolved

                      Address: nagpur

                      HI sir I have cleared my phone loan and i want NOC of the same in hard and soft copy, so pls kindly provide me as soon as possible.
                      Customer Name :- Purushottam mowade, contract No. - [protected], customer id[protected]
                      Dear sir,
                      I have already to settled my matter with our home credit lawyer and company. I have paid 5800/- on home credit loan account. I have attached payment slip.
                      I have no. Of times ask regarding NOC but not provide till date.
                      Home credit representive mentally Harresment me.
                      All note down in diary
                      Respectly home credit representive mobile nos, name, also telephone recording. All those people called me no. Of times.
                      Please provide NOC.
                      Thanking you
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Home Credit India Finance customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 12, 2021
                      Home Credit India Finance Customer Care's response
                      Dear Customer,

                      Thank you for contacting Home Credit.

                      We regret the inconvenience caused to you in this regards.

                      In reply to your query, we have registered your concern and you will be contacted within 48 hours.

                      Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

                      For any loan related information, use our Mobile App.

                      Regards,

                      Customer Care Team
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                        T
                        The VikashPatil
                        Dec 23, 2020
                        Resolved
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                        Resolved

                        Address: Hinghaj society vijalpor navsari

                        Hello sir/mam
                        i am vikas pandurang patil and i m from gujarat navsari.
                        i want to close my loan and i have been already talk to your many customer care executives but your customer care executives does not support any time and gave any kinds of excuses and gave any information pls give me my for close letter for close loan, if you are not able to give me then i will take a action cos i dont want to conintue your loan
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        Home Credit India Finance customer support has been notified about the posted complaint.
                        Dec 23, 2020
                        Updated by The VikashPatil
                        Hello sir/mam
                        i am vikas pandurang patil and i m from gujarat navsari.
                        i want to close my loan and i have been already talk to your many customer care executives but your customer care executives does not support any time and gave any kinds of excuses and gave any information pls give me my for close letter for close loan, if you are not able to give me then i will take a action cos i dont want to conintue your loan
                        Verified Support
                        Jan 06, 2021
                        Home Credit India Finance Customer Care's response
                        Dear Sir/Ma'am,

                        Thank you for contacting Home Credit.

                        In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

                        Once we receive the details, we shall check your account and assist you accordingly.

                        For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

                        Regards,

                        Customer Care Team
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                          S
                          Shrutika Rane
                          from Delhi, Delhi
                          Dec 18, 2020
                          Resolved
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                          Resolved

                          I have paid 6 emi's and the remaining balance on 3dec 2018 .I called the customer care told them i want to foreclose the loan nthey told me procedure and didn't activated my fore closure request and started debiting again from Aug 2020 ... As i have paid all the amount on 3/12/2018 then also they are deducting the amount
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Home Credit India Finance customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 18, 2020
                          Home Credit India Finance Customer Care's response
                          "Dear Customer,

                          Thank you for contacting Home Credit.

                          We regret the inconvenience caused to you in this regards.

                          In reply to your query, we wish to inform you that we are unable to fetch the contract ID basis the details mentioned in your complaint. Hence, we request you to kindly share your registered contact number/loan number.

                          Once we receive the details, we shall check your account and assist you accordingly."
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                            R
                            rahul raho
                            from Powai, Maharashtra
                            Dec 15, 2020
                            Resolved
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                            Resolved

                            Im not there customer, but still i'm receiving call regarding some name
                            i've raised many complaints but nothing worked
                            please take action
                            thanks in advanced.
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            Home Credit India Finance customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 16, 2020
                            Home Credit India Finance Customer Care's response
                            Dear Customer,

                            Thank you for contacting Home Credit.

                            We regret the inconvenience caused to you in this regards.

                            In reply to your query, we wish to inform you that we are unable to fetch the contract ID basis the details mentioned in your complaint. Hence, we request you to kindly share your contact number

                            Once we receive the details, we shall check your account and assist you accordingly.
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                              N
                              Narasimhadasari
                              from Powai, Maharashtra
                              Dec 14, 2020
                              Resolved
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                              Resolved

                              I am following this company since 1 month for my loan statement account ( history of my payments I made ) but they are not providing the document. Everytime they ask for 3 days time and ensure me I will get it after 3 days.
                              I have been mentally tortued and harrsed by this company. I have 3 call records where there executive ensuring me I will get it by three days.

                              I have to take loan but my bank has asked my previous loan history ( statement of account ) But Home credit India Finance is not providing.

                              I am requesting this digital complaint forum to please take action and help me.

                              I have call records of these people

                              Below mentioned are the people whome I have spoked with
                              Chandra Shaker - customer support executive
                              Prasad Nagraj - Supervisor
                              Home Credit - Customer service
                              [protected]
                              Gurgaon.
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              Home Credit India Finance customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 16, 2020
                              Home Credit India Finance Customer Care's response
                              Dear Customer,

                              Thank you for contacting Home Credit.

                              We regret the inconvenience caused to you in this regards.

                              In reply to your query, we wish to inform you that we are unable to fetch the contract ID basis the details mentioned in your complaint. Hence, we request you to kindly share your registered contact number/loan number.

                              Once we receive the details, we shall check your account and assist you accordingly.
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                                R
                                ritiknegi07
                                from Powai, Maharashtra
                                Dec 1, 2020
                                Resolved
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                                Resolved

                                Without any noticed he sent recovery agent in home.
                                he already report to cibil.and announced me as a defaulter
                                i m not able to pay emi I am jobless.

                                or Dhamki or de raha ha
                                +1 photos
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Home Credit India Finance customer support has been notified about the posted complaint.
                                Dear Customer,

                                Thank you for contacting Home Credit.

                                We regret the inconvenience caused to you in this regards.

                                In reply to your query, we have registered your concern and you will be contacted within 48 hours.

                                Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

                                For any loan related information, use our Mobile App.

                                Regards,

                                Customer Care Team
                                Dear Customer,

                                Thank you for contacting Home Credit.

                                We regret the inconvenience caused to you in this regards.

                                In reply to your query, we have registered your concern and you will be contacted within 48 hours.

                                Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

                                For any loan related information, use our Mobile App.

                                Regards,

                                Customer Care Team
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                                  J
                                  jaiswalparitosh43
                                  from Mumbai, Maharashtra
                                  Nov 20, 2020
                                  Resolved
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                                  Resolved

                                  Dear Sir/Mam,

                                  As I Paritosh Jaiswal as a customer of HOME CREDIT INDIA FINANCE taken a PL in my name in which I always paid my entire EMI's before due date but for the of Nov'2020 I am not able to get paid because of I have got an major accident in previous month, where i had got a multiple inguery and my right hand got factured.

                                  where I got shifted to Patna Bihar along with my father as he is a JUSTICE in Patna Bihar

                                  and also I am taking a complete bed rest and same as I already send Dr prescription to the company then after company is getting my threating for legal action against me and also they are giving me continuous call and getting me irritate for the smae
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  Home Credit India Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 24, 2020
                                  Home Credit India Finance Customer Care's response
                                  Dear Customer,

                                  Thank you for contacting Home Credit.

                                  We regret the inconvenience caused to you in this regards.

                                  In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

                                  Once we receive the details, we shall check your account and assist you accordingly.

                                  Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

                                  For any loan related information, use our Mobile App.

                                  Regards,

                                  Customer Care Team
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                                    N
                                    nsaurabh
                                    Nov 17, 2020
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                                    My loan contract no. [protected] is closed on[protected] but I haven't received 'No dues certificate' yet(today date[protected]. Your customer care executive told me that you will receive your 'no dues certificate' on your registered email after 10 days but today is 14th day and I didn't received 'No dues certificate'. Provide 'no dues certificate' ASAP.

                                    Contract No. [protected]
                                    Reg. Mob no. [protected]
                                    Home Credit India Finance customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 18, 2020
                                    Home Credit India Finance Customer Care's response
                                    Dear Customer,

                                    Thank you for contacting Home Credit.

                                    We regret the inconvenience caused to you in this regards.

                                    In reply to your query, we wish to inform you that we are already working on your concern and your Relationship Manager will share an update on same shortly.

                                    Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

                                    For any loan related information, use our Mobile App.

                                    Regards,

                                    Customer Care Team
                                    Nov 18, 2020
                                    Updated by nsaurabh
                                    Comment karne ke baad delete bhi kar diya HomeCredit mahashay?! Waah
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                                      nsaurabh
                                      Nov 13, 2020
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                                      My Loan Contract ID no. [protected] was completed 10 days ago. Customer care executive said no dues certificate will be send on reg email id within 10 days but I haven't received no dues certificate yet. Please issue no dues certificate as soon as possible.
                                      Home Credit India Finance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 18, 2020
                                      Home Credit India Finance Customer Care's response
                                      Dear Customer,

                                      Thank you for contacting Home Credit.

                                      We regret the inconvenience caused to you in this regards.

                                      In reply to your query, we wish to inform you that we are already working on your concern and your Relationship Manager will share an update on same shortly.

                                      Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

                                      For any loan related information, use our Mobile App.

                                      Regards,

                                      Customer Care Team
                                      Nov 18, 2020
                                      Updated by nsaurabh
                                      Comment karne ke baad delete bhi kar diya HomeCredit mahashay?! Waah
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                                        Zohããn Ãĺi
                                        Nov 6, 2020
                                        Resolved
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                                        Resolved

                                        Address: B212 shed ashoka garden bhopal govindpura 462023

                                        Mujhe apne mojuda loan me se safe pay suvidha hatvani he jisse mujhe emi me kuch amount kam hojayega mera loan no [protected] he mere duvara home credit customer care mein call kiya gaya tha mera do bar phone disconnect ho gaya hai isliye mujhe yahan per complaint darj kara nahin pad rahi hai anurodh hai ki mera safe pakka payment hata Diya jaaye aur meri EMI mein vah payment kam kar diya jaaye
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Home Credit India Finance customer support has been notified about the posted complaint.
                                        Nov 06, 2020
                                        Updated by Zohããn Ãĺi
                                        Muje mere mojuda loan [protected] ki safe pay ki suvidha hatvani he
                                        Verified Support
                                        Nov 11, 2020
                                        Home Credit India Finance Customer Care's response
                                        Dear Customer,

                                        Thank you for contacting Home Credit.

                                        We regret the inconvenience caused to you in this regards.

                                        In reply to your query, we wish to inform you that we have raised your concern for further investigation and we will update on same within next 48 hours.

                                        Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

                                        For any loan related information, use our Mobile App.

                                        Regards,

                                        Customer Care Team
                                        Verified Support
                                        Nov 13, 2020
                                        Home Credit India Finance Customer Care's response
                                        Dear Customer,

                                        Thank you for contacting Home Credit.

                                        We wish to inform you that we have terminated your Safe Pay service and service charges will not apply in future EMI.

                                        Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

                                        For any loan related information, use our Mobile App.

                                        Regards,

                                        Customer Care Team
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