| Address: Kolkata, West Bengal, 700087 |
| Website: www.homecredit.co.in |
Dear Sir/ mam,
I am Santu Dubey, address-Ramdhanu basu building, saha panchil, dhalua, kolkata. Contract no-[protected], cust id-8473748 and reg mobile no-[protected]. I have applied for a mini cash loan on 26th jan 2018 but yet not received.
Customer care team is not proving the resolution properly. I want my payment by today eod else i will make harassment case against you in consumer forum.
You have written in advertisement that within 1day payment wud be done but 6days over till payment not received. Is this a good service???
Regards,
Santu Dubey
Mar 6, 2018
Complaint marked as Resolved
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
Home Credit India Finance Customer Care's response Dear Santu,
This is in regards to your query registered with Home Credit India.
We regret to inform you that as observed from our records your loan has been "Cancelled".However, you could reapply for fresh loan after 90 days
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Pathetic Service Provider i am stuck up with.
Please note you are coming under offense as you are not disbursing money within stipulated time despite signed contract.
Will i be getting Solution to this ?? Or shall i raise an official complaint against HOME Credit ??
Please note will wait for today only. Tomorrow you will be Sued under Fraudulent Case.
This is in reference to your concern registered with Home Credit India.
We are sorry for the inconvenience and we would request you to please share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Request you to please revert within three days, otherwise your request would be closed.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM