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Home Credit India Finance Complaints & Reviews

4.2
Updated: Oct 28, 2025
Complaints 1108
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Home Credit India Finance reviews & complaints page 35

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V
Vivek5587
from Lakhimpur, Uttar Pradesh
Feb 3, 2018
Resolved
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Resolved

Address: Ghaziabad, Uttar Pradesh, 201014

Myself vivek malhotra, having some issues regarding yours technical support.. Some bloody dheeraj has used mine number... And he is just a bloody # and doing sever wage work and plumber work in our society

Myself is a reputed resident in mine society and he has taken loan from yourself and how could you harras me over phone for his loan transactions
Firstly i would be likely tell you that i would be responsible for mine own transactions and i would not be responsible for any bloody dheeraj.. And if personally request you to call and damage him. Or mark him whatsoever be you...
Mar 8, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2018
Home Credit India Finance Customer Care's response
Dear Vivek,

This is in reference to your concern registered with Home Credit India.

In reply to your query, we would request you to elaborate your exact concern so that we can check and assist you accordingly.

Further, please confirm whether you are receiving calls from our side on behalf of others so share us the mobile number on which you are receiving calls from our side so that we can check and assist you in this regards.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Feb 04, 2018
Updated by Vivek5587
Dear Sir,

I would really appreciate that you have respond me without any hesitation, Am receiving calls from yours side from landline Number[protected],[protected],[protected], Etc(So many numbers that I can never so much numbers and continuously follow up with me without any prior notice that your peoples gave him loan .So, Am so much annoying that how can I be responsible for transaction of some body else, who is simple plumber in ine society and I can proof it if yourself gave me time
Mine mobile number which yours staff is going - [protected], ..
I humble request you to please Do what ever you want with Dheeraj(Plumber And Sweeper with designation) I hardly no matter...

Looking Forwards For Yours prompt Reply
Regards
Vivek Malhotra
[protected]
Verified Support
Feb 05, 2018
Home Credit India Finance Customer Care's response
Dear Vivek,

This is in reference to your concern registered with Home Credit India.

In reply to your query, we apologize for the inconvenience caused to you, we would like to inform you that as per our investigation we have found positive contact in last 90 days basis on same we are unable to remove your number from our data base. Kindly guide our customer to contact us directly on below mentioned toll free number or send us mail via his personal id.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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    C
    Cj singh
    from Mumbai, Maharashtra
    Feb 2, 2018
    Resolved
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    Address: New Delhi, Delhi

    Hello sir i have applied for personal loan on 29 jan after that i got some family problem so i called to customer care and told that i want cancle the loan as i have not signed any document but its showing signed after that i call 10 time to customer in 4 days but no responce from them they said the person who have filled ur from is not in office or either busy please help me to cancle my loan . My loan no is[protected] and also no amount received in bank acc
    Feb 4, 2018
    Complaint marked as Resolved 
    I called the a told i have want to cancle my loan as i have complaint in consumer complaint then they said ur loan will be cancle in 24 hours
    Home Credit India Finance customer support has been notified about the posted complaint.
    Verified Support
    Feb 04, 2018
    Home Credit India Finance Customer Care's response
    Dear Charanjeev,

    This is in reference to your concern registered with Home Credit India.

    In reply to your query, we wish to inform you that your loan has been cancelled in our records.

    For any further help, please contact us.

    Regards,
    Customer Care Team
    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
    Verified Support
    Feb 05, 2018
    Home Credit India Finance Customer Care's response
    Dear Charanjeev,

    This is in reference to your concern registered with Home Credit India.

    In reply to your query, we wish to inform you that as observed your loan account has been "Cancelled" in our records.

    For any further help, please contact us.

    Regards,
    Customer Care Team
    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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      Biswajeet Sutar
      from Hyderabad, Telangana
      Feb 2, 2018
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500037

      Dear sir,
      Actually i am taking loan from home credit in july 2017 and now i want to close my loan but today when i am calculating about how much principal + interest they have taken from me. I was in shocked because i am taking a loan of rs. 45000 with intrest is 42.12%. When i am checking in loan calculator it is so much less than my home credit emi. And i will try to find in homer credit website also but calculator option is disabled, it not showing the correct page. Finally please mention this issue and try to solve as soon as possible. Because so many people are suffering with this heavy flood of intrest.
      And here i am attaching the loan payments. Pdf file please check at once and try to calculate, what type of loan repayment method is?
      Mar 6, 2018
      Complaint marked as Resolved 
      Home Credit India Finance customer support has been notified about the posted complaint.
      Verified Support
      Feb 03, 2018
      Home Credit India Finance Customer Care's response
      Dear Sir/Ma'am,

      This is in reference to your concern registered with Home Credit India.

      We are sorry for the inconvenience caused in this regards.

      We request you to please share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

      For any further help, please contact us.

      Regards,
      Customer Care Team
      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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        A
        Amit9366
        from Bengaluru, Karnataka
        Feb 1, 2018
        Resolved
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        Resolved

        Address: 380027

        Hi
        Contract No. [protected] disburse amonut has not been credited
        Loan has been approved on 30th Jan and it supposed disbursed on the very next day( 31st Jan 2018). But till date it has not been done yet and when I am checking status of the application, its showing my profile is active and payment due date is 2/3/2018. Is it joking your doing guys. I cant understand why you commit for transfer money into account with in 10 mins.disgusting!!!

        Amit
        Mobile [protected]
        Mar 6, 2018
        Complaint marked as Resolved 
        Home Credit India Finance customer support has been notified about the posted complaint.
        Verified Support
        Feb 03, 2018
        Home Credit India Finance Customer Care's response
        Dear Amit,

        This is in reference to your concern registered with Home Credit India.

        We are sorry for the inconvenience caused in this regards.

        We have referred to your account, and pleased to inform you that we have already transferred the loan amount to your bank account on 1/02/18, so we would request you to please check with your bank in this regards, if the amount is not credited then please send us your updated bank statement, so that we can check and assist you accordingly.

        For any further help, please contact us.

        Regards,
        Customer Care Team
        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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          Y
          Yash Rajs
          from Delhi, Delhi
          Feb 1, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110033

          I (Amit jha s/o bhal chander jha) have requested for noc for my yamaha fz, my mobile number is [protected] but after many reminder/ request, i have not received noc not even any response from home credit. Almost 1 month passed still they telling "your application is under processed". Help me

          Mobile number...[protected]
          Contract it [protected]
          Dob..06.03.1991
          Address. J-1556.. J block jahangirpuri nd.110033
          Mar 19, 2018
          Complaint marked as Resolved 
          Home Credit India Finance customer support has been notified about the posted complaint.
          Verified Support
          Feb 02, 2018
          Home Credit India Finance Customer Care's response
          Dear Amit,

          This is in regards to your query registered with Home Credit India.

          We wish to inform you that your RC details are already updated in our records. However, we regret to inform you that we are unable to process your request for NOC letter as your other active loan contract [protected] is currently having delinquency of Rs.2, 999/-.

          Hence, we request you to clear your outstanding dues at the earliest so that we can process you request for NOC for the contract ID [protected], general processing time for the same is 10 working days.

          We appreciate your understanding in this regards.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
          Feb 10, 2018
          Updated by Yash Rajs
          But I have already completed my all emi of my bike FZ. I was not aware of hypothecation so when you have sent me NOC of bike in 2015 I did nothing nor terminate hypothecation, now I am salling my Bike and RTO officer asking for original, latest NOC latter. Please help me please send NOC latter with latest date

          Verified Support
          Feb 11, 2018
          Home Credit India Finance Customer Care's response
          Dear Amit,

          This is in reference to your concern registered with Home Credit India.

          We regret to inform you that we are unable to process your request for NOC letter as your other active loan contract '[protected]' is currently having delinquency of Rs.350/- since last 17 days.

          Hence, we request you to clear your outstanding dues at the earliest so that we can process your request for NOC for the contract ID [protected], and general processing time for the same is 10 working days.

          We appreciate your understanding in this regards.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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            I
            Ishan Ahmed
            from Noida, Uttar Pradesh
            Feb 1, 2018
            Resolved
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            Address: New Delhi, Delhi, 110025

            Good morning sir my name is hey sham ahmed and my loan number[protected] and registered mobile number[protected] sir meri payment kuch dino se around 123 days se delay h. Meri family mai. Kuch issue huye tht jisme. Mere father admit in icu. Jis wajh se maine payment dene mai asmrth tha. Mere father bhi bi hospital mai. Admit h or home credit ki traf se mera loan cancel kr dia gya h posible h kya ki loan reopen kia ja sake sir humble request you please reopen my loan. Mai ek dum se 104630/- ki payment ni. Kr skta sir ji.
            Mar 6, 2018
            Complaint marked as Resolved 
            Home Credit India Finance customer support has been notified about the posted complaint.
            Verified Support
            Feb 02, 2018
            Home Credit India Finance Customer Care's response
            Dear Hesham,

            This is in regards to your query registered with Home Credit India.

            We are sorry to hear and we wish to inform you that as observed from our record your account is delinquent with Rs.104, 063/-. Hence we request you to please make the payment at earliest to avoid late payment charges and collection activities.

            Further, we request you to please make the payment as per the terms and conditions of loan summary.

            For any further help, please contact us.

            Regards,
            Customer Care Team
            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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              D
              dubeysantu
              from Kolkata, West Bengal
              Jan 31, 2018
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 700087
              Website: www.homecredit.co.in

              Dear Sir/ mam,

              I am Santu Dubey, address-Ramdhanu basu building, saha panchil, dhalua, kolkata. Contract no-[protected], cust id-8473748 and reg mobile no-[protected]. I have applied for a mini cash loan on 26th jan 2018 but yet not received.
              Customer care team is not proving the resolution properly. I want my payment by today eod else i will make harassment case against you in consumer forum.
              You have written in advertisement that within 1day payment wud be done but 6days over till payment not received. Is this a good service???

              Regards,
              Santu Dubey
              Mar 6, 2018
              Complaint marked as Resolved 
              Home Credit India Finance customer support has been notified about the posted complaint.
              Verified Support
              Feb 02, 2018
              Home Credit India Finance Customer Care's response
              Dear Santu,

              This is in regards to your query registered with Home Credit India.

              We regret to inform you that as observed from our records your loan has been "Cancelled".However, you could reapply for fresh loan after 90 days

              For any further help, please contact us.

              Regards,
              Customer Care Team
              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                M
                mehta24
                from Ahmedabad, Gujarat
                Jan 31, 2018
                Resolved
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                Resolved

                Address: 380061

                I got conformation from home credit on 29 th jan-18 but still my loan amount not credited and already time line has been over and home credit app showing is statusactive and due date and amount. No proper answer from home credit customer care. Why i will pay emi?? Yet amount not credited. When amount will be credit??
                My detail is below
                Loan number - [protected]
                Customer id - 8515683
                Contact number.[protected]
                Jan 31, 2018
                Complaint marked as Resolved 
                Nothing, I don't have received any call or mail from HOME CREDIT for my complint regarding.they not following TIME LINE.Still my complaint not resolved.need action urgent basis.
                Home Credit India Finance customer support has been notified about the posted complaint.
                Verified Support
                Feb 01, 2018
                Home Credit India Finance Customer Care's response
                Dear Manish,

                This is in regards to your query registered with Home Credit India.

                We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                For any further help, please contact us.

                Regards,
                Customer Care Team
                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                Feb 01, 2018
                Updated by mehta24
                Why I will wait for 10 days??need resolution witin 24 hrs.
                Verified Support
                Feb 02, 2018
                Home Credit India Finance Customer Care's response
                Dear Manish,

                This is in regards to your query registered with Home Credit India.

                We observed from our records as per the telephonic conversation dated 01/02/18, your concern has been resolved successfully.

                For any further help, please contact us.

                Regards,
                Customer Care Team
                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                  K
                  Kumar MJ
                  from Thrissur, Kerala
                  Jan 31, 2018
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600047

                  Congratulations kumar! Home credit loan number [protected] is finished. We definitely wish to see you in near future. You can download closure form from our mobile app http://hcapps.in.

                  Now the thing is after finish the loan how can u try to withdraw the amount. Now my account is empty who will pay the debit return charges. I want return charges amt 470/-. If i'm not getting any answer from company i'll file the case over to consumer forum. I have a proof like a loan closing sms and debit return charges details also i know very well how to proceed legally because i'm also the same financial domain hence i'll proceed legally.
                  Mar 4, 2018
                  Complaint marked as Resolved 
                  Home Credit India Finance customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 01, 2018
                  Home Credit India Finance Customer Care's response
                  Dear Kumar,

                  This is in regards to your query registered with Home Credit India.

                  We are sorry for the inconvenience caused in this regards.

                  We would request you to please share us the updated bank statement on our care id [protected]@homecredit.co.in, so that our concerned team will check and assist you accordingly.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                    A
                    aruntiwari482
                    from Ghazipur, Uttar Pradesh
                    Jan 31, 2018
                    Resolved
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                    Resolved

                    Website: www.homecredit.co.in

                    Dear team

                    Please help as home credit finance company offered me mini loan of rs.10000/- through his website but loan amount not credited till now however i had submitted all required documents and formalities.

                    I had also received that confirmation from the home credit through mail and sms, as per mail and sms loan sanctioned and should be credit in my account by 29th eod but today 30th is over and i am waiting for the credit.

                    Contract id "[protected]", for loan amount of rs "10000"
                    Mar 4, 2018
                    Complaint marked as Resolved 
                    Home Credit India Finance customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 01, 2018
                    Home Credit India Finance Customer Care's response
                    Dear Arun,

                    This is in regards to your query registered with Home Credit India.

                    We have referred to your account, and pleased to inform you that we have already transferred the loan amount to your bank account on 31/01/18, so we would request you to please check with your bank in this regards, if the amount is not credited then please send us your updated bank statement on our below care id, so that we can check and assist you accordingly.

                    For any further help, please contact us.

                    Regards,
                    Customer Care Team
                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                      U
                      UVV
                      from Mumbai, Maharashtra
                      Jan 30, 2018
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat

                      Applied on 28th jan'18. Contract no. [protected] loan approved & same was supposed to be disbursed on 29th jan'18. Today on 30th jan'18 @ 1.32 pm still awaiting loan disbursement to my account. Calling customer care is useless they do not have any updates always keep saying will be disbursed within 24 hrs. I shall remind you its about to be 48 hrs and you have started calculation interest from 28th itself without disbursing loan.
                      Hopeless services.. Must say...
                      Mar 6, 2018
                      Complaint marked as Resolved 
                      Home Credit India Finance customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 31, 2018
                      Home Credit India Finance Customer Care's response
                      Dear Urvi,

                      This is in regards to your query registered with Home Credit India.

                      We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                      For any further help, please contact us.

                      Regards,
                      Customer Care Team
                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                      Verified Support
                      Feb 02, 2018
                      Home Credit India Finance Customer Care's response
                      Dear Urvi,

                      This is in regards to your query registered with Home Credit India.

                      We observed from our records as per the telephonic conversation dated 01/02/18, your concern has been resolved successfully.

                      For any further help, please contact us.

                      Regards,
                      Customer Care Team
                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                      Calling Customer Care Executives they are asking me to do email. Every executive asking me to email on different different IDs.
                      Pathetic Service Provider i am stuck up with.
                      Please note you are coming under offense as you are not disbursing money within stipulated time despite signed contract.
                      Will i be getting Solution to this ?? Or shall i raise an official complaint against HOME Credit ??
                      Please note will wait for today only. Tomorrow you will be Sued under Fraudulent Case.
                      Home Credit India Finance Customer Care's response, Feb 2, 2018
                      Verified Support
                      Dear Sir/Ma'am,

                      This is in reference to your concern registered with Home Credit India.

                      We are sorry for the inconvenience and we would request you to please share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                      Request you to please revert within three days, otherwise your request would be closed.

                      For any further help, please contact us.

                      Regards,
                      Customer Care Team
                      Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
                      I have same complaint.

                      Dear Team

                      Please help as Home credit finance company offered me mini loan of Rs.10000/- through his website but loan amount not credited till now however i had submitted all required documents and formalities.

                      I had also received that confirmation from the Home Credit through mail and SMS, As per mail and sms loan sanctioned and should be credit in my account by 29th EOD but today 30th is over and i am waiting for the credit.

                      contract ID "[protected]", for loan amount of Rs "10000"
                      Home Credit India Finance Customer Care's response, Feb 4, 2018
                      Verified Support
                      Dear Arun,

                      This is in reference to your concern registered with Home Credit India.

                      In reply to your query, we wish to inform you that as per our records we observed that loan amount has been disbursed dated 31st Jan'18 hence we would request you to check your bank account and confirm the same.

                      If still have any discrepancy then we would request you to share us the updated bank statement on [email protected] so that we can check and assist you accordingly.

                      For any further help, please contact us.

                      Regards,
                      Customer Care Team
                      Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                        R
                        Rahek
                        from Sivakasi, Tamil Nadu
                        Jan 28, 2018
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600019
                        Website: Homecredit.co.in

                        My name : s. Rajesh kanna

                        My mobile number : [protected]

                        My loan number : [protected]

                        Hi sir
                        I applied loan in last week & i received confirmation
                        Message my loan application was approved & i will get money in two
                        Working days but still i didn't get money in my bank account but my emi applied
                        I called customer care they said send the naiken to [protected]@homecredit.co.in i sent the mail but still i didn't get reply from that

                        Kindly advice us without i getting money why i need to pay emi
                        Jan 28, 2018
                        Complaint marked as Resolved 
                        My complaint not resolved i didn't get anything from company either call or mail
                        Home Credit India Finance customer support has been notified about the posted complaint.
                        Jan 28, 2018
                        Updated by Rahek
                        My complaint not resolved why u update resolved
                        Verified Support
                        Jan 29, 2018
                        Home Credit India Finance Customer Care's response
                        Dear Rajesh,

                        This is in reference to your concern registered with Home Credit India.

                        We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                        For any further help, please contact us.

                        Regards,
                        Customer Care Team
                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                        Verified Support
                        Jan 31, 2018
                        Home Credit India Finance Customer Care's response
                        Dear Rajeshkanna,

                        This is in regards to your query registered with Home Credit India.

                        We observed from our records as per the telephonic conversation dated 31/01/18, your concern has been resolved successfully.

                        For any further help, please contact us.

                        Regards,
                        Customer Care Team
                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                        Dear Home Credit Team

                        Please confirm, is Mr. Rajesh liable for the interest of this 10 days duration.
                        Home Credit India Finance Customer Care's response, Feb 4, 2018
                        Verified Support
                        Dear Sir/Ma'am,

                        This is in regards to your query registered with Home Credit India.

                        In reply to your query, we wish to inform you that as per company policy we are unable to share any account related details to Third Party so we would request you to kindly guide our customer to contact us directly on below-mentioned toll free number or send us mail via his personal id so that we can check and assist him accordingly.

                        For any further help, please contact us.

                        Regards,
                        Customer Care Team
                        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                          K
                          kunjbihari gupta
                          from Basi, Rajasthan
                          Jan 28, 2018
                          Resolved
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                          Resolved

                          Address: 302039

                          My home credit loan no:-[protected] today my no. Call & requst to loan am apply to loan but rate of intrest charge extra so cannot pay my amount so plz my loan application delete becuse cannot me a loan am information today home credit cannot apply my loan but am not response me than home credit apply my loan so cannot pay this amount rs so plz delete my loan quckily.
                          Thank you

                          Regards
                          Kunjbihari gupta
                          Mar 3, 2018
                          Complaint marked as Resolved 
                          Home Credit India Finance customer support has been notified about the posted complaint.
                          Jan 28, 2018
                          Updated by kunjbihari gupta
                          My id no. [protected] today issue lone apply so p cannot loan me so delete my loan apply application & cannot apply my bank account rs becuse cannot lone me than mony my bank account so cannot pay installment pay cannot becuse home creadit information today cannot lone me
                          Verified Support
                          Jan 29, 2018
                          Home Credit India Finance Customer Care's response
                          Dear Kunjbihari,

                          This is in reference to your concern registered with Home Credit India.

                          Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                          For any further help, please contact us.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                          Verified Support
                          Jan 29, 2018
                          Home Credit India Finance Customer Care's response
                          Dear Kunjbihari,

                          Please ignore the previous email.

                          This is in reference to your concern registered with Home Credit India.

                          We have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                          For any further help, please contact us.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                          My loan was completed in November however I was contacted to customer care executive many time regarding noc while these day end now day till I have no receive noc
                          What is the reason?
                          Home Credit India Finance Customer Care's response, Jan 30, 2018
                          Verified Support
                          Dear Sir/Ma'am,

                          This is in reference to your concern registered with Home Credit India.

                          Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                          For any further help, please contact us.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                            V
                            VIVEK MALHOTRA
                            from Rajkot, Gujarat
                            Jan 23, 2018
                            Resolved
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                            Resolved

                            Address: 201014
                            Website: Harrasing me over phone

                            Myself vivek malhotra, having some issues regarding yours technical support.. Some bloody dheeraj has used mine number... And he is just a bloody # and doing sever wage work and plumber work in our society
                            Myself is a reputed resident in mine society and he has taken loan from yourself and how could you harras me over phone for his loan transactions

                            Firstly i would be likely tell you that i would be responsible for mine own transactions and i would not be responsible for any bloody dheeraj.. And if personally request you to call and damage him. Or mark him whatsoever be you want to do

                            If you have not follow me when you give him loan and why are you torturing and disturbed me unnecessarily

                            Regards
                            Vivek malhotra
                            [protected]
                            Feb 24, 2018
                            Complaint marked as Resolved 
                            Home Credit India Finance customer support has been notified about the posted complaint.
                            Jan 23, 2018
                            Updated by VIVEK MALHOTRA
                            Dear sir/madam,

                            Myself vivek malhotra, resydying in shipra krishna vista, indirapuram ghaziabad,... Mine problem is that some dheeraj who is 9frankly speeking he is in plumber & severage service) he has taken mine number and take loan from you and take mine number as reference... Sir firsty i want to clear that i will responsible from an body loan.. If i take loan from yourself i definetly responsible... But how i should be responsible for any body (If you can ask me efore giving his loan.. Than it will be ok)...

                            Anfd yours peoples are continuously going on alling me and i am fling embrace that i have to call a bloody plumber for mine no mistake where...
                            Am responsible for mine transaction not anybdy if mine transaction i will give payment... Sorry i have no involvement for such stupid things...

                            And at last i would persnaaly request you to what ever you want to do with mr dheeraj you can.. Its upto you)
                            Verified Support
                            Jan 23, 2018
                            Home Credit India Finance Customer Care's response
                            Dear Vivek,

                            This is in reference to your concern registered with Home Credit India.

                            We wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 3 working days.

                            For any further help, please contact us.

                            Regards,
                            Customer Care Team
                            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                            Verified Support
                            Jan 24, 2018
                            Home Credit India Finance Customer Care's response
                            Dear Vivek,

                            This is in reference to your concern registered with Home Credit India.

                            In reply to your query, we apologize for the inconvenience caused to you, we would like to inform you that as per our investigation we have found positive contact in last 90 days basis on same we are unable to remove your number from our data base. Kindly guide our customer to contact us directly on below mentioned toll free number or send us mail via his personal id.

                            For any further help, please contact us.

                            Regards,
                            Customer Care Team
                            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                              R
                              Rahul Jadhwar
                              from Pune, Maharashtra
                              Jan 22, 2018
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 412307

                              Dear team,

                              I want to purchase a mobile from home credit loan, so i apply online trough home credit website. Next day on dt.20/12/2017 i received a call from home credit customer care, she told me that you can able to purchase mobile from home credit finance. I visit to home credit representative on 23/12/2017 & he login my application but my mobile loan application was rejected by home credit. Due to your wrong information now i was unable to apply through home credit finance for next 3 month.

                              It is not my fault for rejected my mobile loan application form. Now as per home credit message received on my mobile number i am unable to apply through home credit finance for next 3 month.

                              I am existing user of home credit.

                              Loan contract id-[protected]
                              Name-rahul subhash jadhawar
                              Mobile no-[protected]
                              Hence i want special approval from home credit for purchase mobile on home credit finance.

                              Thanks & regards,
                              Rahul jadhawar
                              Feb 22, 2018
                              Complaint marked as Resolved 
                              Home Credit India Finance customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 22, 2018
                              Home Credit India Finance Customer Care's response
                              Dear Rahul,

                              This is in reference to your concern registered with Home Credit India.

                              We wish to clarify that your loan application will be taken for in-line consideration of company norm under various parameters to get the loan approved. We regret to note that your loan could not be approved by this time and we are unable to confirm the exact loan rejection reason as per company internal policy.

                              However, you could apply for fresh loan after 90 days of your last loan application date. We looking forward your continued relationship with us.

                              For any further help, please contact us.

                              Regards,
                              Customer Care Team
                              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                W
                                waseemraj2
                                from Nashik, Maharashtra
                                Jan 19, 2018
                                Resolved
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                                Resolved

                                Address: Nagpur, Maharashtra, 440013

                                Hello,
                                I am writing these in regards to the personal loan I was offered by home credit finance. It began after I took mobile handset from them. After the EMI of the mobile handset they offered me loan of 100000 at 21.86%. The interest was 2% per month totaling to 4105 per month. I accepted the offer on condition that I will close the loan in 3-4 months. The executive agreed everything was fine I got the profit also from that money and was ready to close, but to my disbelief they said I cannot settle before 6 months and I was again puzzled about what to do. After that I got a job and was paying them regularly per month. This time my job lost and I intimated them that I am unable to pay so please foreclose. But this time they quoted huge amount about 120000. I was left with nothing but to pay. So I continued paying. Now I paid them 57000 till now but asked about foreclose they say pay monthly installment then only I can foreclose.
                                They are continuously calling me. I am n complete dilemma. Now due to this I lost my job.
                                Now the calculations
                                I paid them
                                [protected] = 42530
                                For 14 months installments

                                But they are charging huge 80000
                                If asked about calculations they say it's computer generated. Please solve the query as I can pay 42530 only maximum I paid that too because of false information from the start. Please convey my message as no reply from them.

                                Regards
                                Waseem Raza Khan
                                Feb 22, 2018
                                Complaint marked as Resolved 
                                Home Credit India Finance customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 22, 2018
                                Home Credit India Finance Customer Care's response
                                Dear Waseem,

                                This is in reference to your concern registered with Home Credit India.

                                Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                                Request you to please revert within three days, otherwise your request would be closed.

                                For any further help, please contact us.

                                Regards,
                                Customer Care Team
                                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                Apr 02, 2018
                                Updated by waseemraj2
                                Please foreclose my loan with exat amount as i am unable to pay so will return tge remaining amount mobile number [protected]. Now recently you sent me advocates letter after all things to pay 141000
                                May 16, 2018
                                Updated by waseemraj2
                                i can pay in increments and will pay only principle amount . As i am unable to repay due to less salary and bad mental vonfition personaly fue to job salary. 57000 approximately i paid to homecredit and remaining amount of[protected] can pay in installments. so i happy and you happy at least will not default and pay that much what i had taken from you.. without interest..
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                                  R
                                  rinku1989
                                  from New Delhi, Delhi
                                  Jan 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110044
                                  Website: www.homecredit.co.in

                                  I bought a new phone from home credit india finance. My per month installment is 2656/-. I had paid 3 installments on time. But still they charged ecs from my account 3 time. And about 1100 rs they charged me last 3 months. I had already complaint. But they didn't give any response. They told me they solve my problem 3 working days but today is the 3rd day and my problem is still happening.
                                  Feb 19, 2018
                                  Complaint marked as Resolved 
                                  Home Credit India Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 18, 2018
                                  Home Credit India Finance Customer Care's response
                                  Dear Sir/Ma'am,

                                  This is in reference to your concern registered with Home Credit India.

                                  Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                                  Request you to please revert within three days, otherwise your request would be closed.

                                  For any further help, please contact us.

                                  Regards,
                                  Customer Care Team
                                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                    V
                                    Vikram7977
                                    from Raebareli, Uttar Pradesh
                                    Jan 17, 2018
                                    Resolved
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                                    Resolved

                                    Address: Varanasi, Uttar Pradesh, 221003

                                    My home credit loan number-[protected]
                                    My name is kumar vikram singh, i have been paid my all 6 emi. My fifth payment deducted to my bank account and 6th payment i have given to shop where i finance my mobile on 30th november 2017. Home credit company send me both transaction id and two thank you message that you finished your loan. Due to full of memory i deleted all the message from home credit. I have only two thank u message which was given to me on 13 december from vkhomecr and vm homecr. Please stop reminder call which is whole day disturb me 100 call per day. How many persons i told that my loan is finished. I have been mail [protected]@homecredit.in too but no reply given to me only 100 of calls per day
                                    Mar 1, 2018
                                    Complaint marked as Resolved 
                                    Home Credit India Finance customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 18, 2018
                                    Home Credit India Finance Customer Care's response
                                    Dear Kumar,

                                    This is in regards to your query registered with Home Credit India.

                                    We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                                    For any further help, please contact us.

                                    Regards,
                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                    Verified Support
                                    Jan 24, 2018
                                    Home Credit India Finance Customer Care's response
                                    Dear Kumar,

                                    This is in reference to your concern registered with Home Credit India.

                                    We would request you to kindly share the payment receipt on our care id ([protected]@homecredit.co.in) in order to get this concern investigated. Till then we're closing the concern and as soon as we will receive the details our team will start working on this concern.

                                    I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.

                                    For any further help, please contact us.

                                    Regards,
                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                    1whant loan 2 lakh
                                    1whant home loan 2lakh
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                                      Nicholas Washington
                                      from Chennai, Tamil Nadu
                                      Jan 16, 2018
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400053
                                      Website: Home Credit India

                                      I applied for an instant loan on 11th january 2018. I didn't get the money till now 16th january in my account. My loan contract is [protected].. If loan amount is dispersed why i am not getting money in my account. One customer care has said write a mail to [protected]@homecredit.co.in. I have written mail to them also on 15th januarytill now i didn't get any reply from them. All their customer cares are giving improper answers whenever i call. The loan i applied is instant loan. Its been 6 days till now i didn't get the money. Whats the use of instant loan if it takes this much time. Please solve my issue sir.
                                      Feb 22, 2018
                                      Complaint marked as Resolved 
                                      Home Credit India Finance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 17, 2018
                                      Home Credit India Finance Customer Care's response
                                      Dear Sir,

                                      This is in reference to your concern registered with Home Credit India.

                                      We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                                      For any further help, please contact us.

                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                      Verified Support
                                      Jan 20, 2018
                                      Home Credit India Finance Customer Care's response
                                      Dear Nicholas,

                                      This is in regards to your query registered with Home Credit India.

                                      We observed from our records as per the telephonic conversation dated 20/01/18, your concern has been resolved successfully.

                                      For any further help, please contact us.

                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                        N
                                        Nicholas Washington
                                        from Chennai, Tamil Nadu
                                        Jan 16, 2018
                                        Resolved
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                                        Resolved

                                        Address: 400053
                                        Website: www.homedcredit.co.in

                                        Hi,

                                        My mini loan of 5000/- was approved on 11th of january 2018

                                        My loan amount has not been disbursed till now (15th january 2018)

                                        I have repeatedly called them... I even sent them an email regarding the same... But received no response. Why is this happening. Im supposed to pay the emi starting from the 11th of february. But what is the point of it when i have not received the loan till date?
                                        Feb 26, 2018
                                        Complaint marked as Resolved 
                                        Home Credit India Finance customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 17, 2018
                                        Home Credit India Finance Customer Care's response
                                        Dear Sir/Ma'am,

                                        This is in reference to your concern registered with Home Credit India.

                                        Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                                        Request you to please revert within three days, otherwise your request would be closed.

                                        For any further help, please contact us.

                                        Regards,
                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                        My Self Neetu Sharma . I am satelment the loan but this company is very high rate of interest . so i am closed loan but company not closed my loan
                                        Home Credit India Finance Customer Care's response, Jan 18, 2018
                                        Verified Support
                                        Dear Neetu,

                                        This is in reference to your concern registered with Home Credit India.

                                        Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                                        Request you to please revert within three days, otherwise your request would be closed.

                                        For any further help, please contact us.

                                        Regards,
                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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