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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
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1437
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7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 119

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S
Subhasankar Mishra
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Ordered two but received one item

Address:Balangir, Odisha

Dear /s I have ordered two sets of "Nova Roti Maker N1124 + Atta Maker + Casserole" and paid Rs 4524/- ( One costs 2599/- and after 12% discount at the time of booking for two it was 4524/-, photo proof attached ) with order number[protected] and suborder 82508055. I have logged a complaint with ticket number[protected] with HS18. Its already one month they are not at all responding to the calls. Even if you call them, they only tells...
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K
karan4900
from Bhopal, Madhya Pradesh
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My Mobile Speaker & Camera failure

Address:Gwalior, Madhya Pradesh

Dear Sir,

I Purchasing Nugen mobile date on 11/07/2014, with in 10-12 days speaker not working & after 20 days camera colour fade, So please short out the complaint, my order no is[protected], I am 4-5 times calling but not response, Please change my mobile urgently then i go to consumer court, so please Advice to a my cell no:[protected]

Thanks
Karan Shirke
[protected]...
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Neeta Gulati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HomeShop 18 - Refund Issue

Address:Gautam Buddh Nagar, Uttar Pradesh

I’ll not take much of your time, I actually need some help in obtaining a refund from Home Shop18. I always thought that HomeShop 18 is a trustworthy company so did not expect this from them. But now some 3 weeks have elapsed and customer service team was not able to mention, what is happening to the refund. By the way it was by credit card. The mail which i recieved from HomeShop 18 is as below. Hi, This with reference to...
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K
Kamal3040
from New Delhi, Delhi
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Wrong Product Delivered HomeShop 18

Address:New Delhi, Delhi

Dear Sir/Mam We booked a Tax Sleeveless Jacket on 10 August 2014 and we received the order on 13 August 2014 But the parcel we received did not have the jacket instead it had a t-shirt . In this Connection I Call to customer care on 13 August 2014 they launch the complaint & told me that in 48hrs you will receive your order But Still Today I haven't receive the Order . So Many Time I call to Home shop18 Customer Care Every Time they...
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H
hemantkumar1984
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding product delivery & charges refund

Hi Team, I am Hemant Kumar, I am really disappointed from your services, as i had my worst experience of online shopping from HS18. I order one 'Exculsive Pack of 5 Shirting - Mafatlal Freebie Sunglasses '' with order number[protected] & sub ornder no. 83198573 on 20th july 2014.After 10 days of ordering i received my product and paid cash to courier boy as order was on COD dt.30.07.2014. When i open the packaging, product...
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K
karan Rathore55
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received my Refund since from March 2014 against order number 941437963

Address:Jaipur, Rajasthan

Hi Team, I am Karan Rathore, posting this complaint on behalf of my sister[Priya Shekhawat] I am really disappointed from your services, as i had my worst experience of online shopping from HS18. I order one ''Designer Semi Stiched Anarkali by Hiba Electric Blue colour '' with order number[protected]on 18th march 2014.After 3 days of ordering i received my product and paid cash to courier boy as order was on COD. When i open the packaging,...
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L
leogirl
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund cheque

Address:Bangalore, Karnataka

i had ordered 7 piece Nonstick cookware set from homeshop18 on 10/07/2014 ..but i recieved a blanket instead of the cookware .i immediately called the customer care and asked them for a refund since i have recieved the wrong product. I followed all the instructions given by the executive and the blanket was sent back to homeshop18..It has been more than a month since the request for refund was placed by me.The dispatched cheque has not been...
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Narayan Ramachandran
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No after sale service

Address:Pune, Maharashtra

We had informed home shop about the bad quality of the product and immediate return as soon as we got the product. They said they would send someone in 3 days and no one came. We were at home and it was lied that no one was at home.

No one has come since then after repeated reminders. Looks like Home shop 18 never wanted to take back the product and knowinly gave a bad product to us.


Its been a month...
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S
SHESHANK CHAUHAN
from Srinagar, Jammu and Kashmir
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Application of Product Return

Address:Haridwar, Uttarakhand

To, The Homeshop18, Respected, I regret to say that i want to return a book of A Textbook of Machine Design, because the topic which is related to our syllabus are not present in that book, so we want to return that book, i hope you understand my problem and give me reply as soon as possible. Detail of the Book is given Below: Order Number:[protected] Product Code and Name: 23638864 and A Textbook Of Machine Design AWB No:...
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N
nihal73
from Aizawl, Mizoram
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late receiving of order

Address:Khordha, Odisha

sir, my ordre no is[protected]. i am from bhubaneswar.i was called thrice for taking my order i also reached in time but anyone doesn't come. every time i asked them to come they told to wait 2-3 hrs this is happening from 3 days.so i request you to kindly refund the product....
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S
sumit Jadhav
from Warud, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money for the product

Address:Nashik, Maharashtra

I received Alliance Terry Cotton Bath Towel - Set of 5 Order No[protected] Order Date - 09/08/2014 And Received Date - 14/08/2014 But This 5 Towels Are Small And Not Comfortable This Towels Are Not Long As Other Towels And Small to Size About 120cm In This Product One Towel Is Cut From The Middle Side So I Don't Won't This Product And Give Me Our Product Amount And Want My Money Back to me Please Take This Product Quickly....
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S
sujataleo
from Bengaluru, Karnataka
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Replaced twice but received the same broken jewelery

Address:Khordha, Odisha

I received one necklace set Order No.[protected] & Sub-order No.80574357 on 18th June, 14 which was broken near the pendant. I complained immediately for replacement of the same and I received the replaced order on 9th July, 14. I was surprised to see the same product -broken one. Then I requested again (2nd time) for a replacement in which they agreed (Order No.[protected] which I received nearly a month after sending (Sent on-14th July...
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K
kasim sayyid
from Bengaluru, Karnataka
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No Delivery Yet

Address:Bangalore, Karnataka

I just purchased two set of combo watch from www.Homeshop18.com Order number:[protected] Order date: Monday, July 21, 2014 They delivered One quantity instead of two and charged for two quantity. I immediately contacted their customer care regarding it now its been a month nothing has been delivered yet....
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A
aashish9760
from Mumbai, Maharashtra
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worst refund process and poor customer service.

Address:New Delhi, Delhi

i had booked a product on 12th of July and i received it on 15th of July it was broken and i sent it back on 16th it reached there on 24th July. Company has published on their website as refund policy as below 12. What are the timelines for refund? Mode of Payment Refund Mode Refund Time, upto (From the date of cancellation of order/confirmation of receipt of product) Credit Card Credit Card 4 working days Net Banking Net...
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A
anandnano
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

supply of insufficient quantity and notgiving refund or replacement

Address:Mohali, Punjab

Dear sir/ madam, I am anand kumar shaw, I have given order number[protected] for mafatlal 5 formal readymade shirt with a free pant piece which has not been received in proper quantity and same parcel has been sent back after few days when we called for replacement they conveyed that refund will be provided which has been not received till date, next order for 5 formal readymade shirt has been made through order number[protected] which...
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saurabh_katiyar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HomeShop18 - worst website ever for online shopping

Address:Mumbai City, Maharashtra

I had placed order for 2 products on 4th Aug. Order #[protected]. I have had a horrible experience shopping with your website for this order. I demand an immediate resolution to this & full advance payment refund for it ASAP. 1. Suborder 84351267 : eCraftIndia Meenakari Ganesha Chopra I received this shipment on 9th Aug. On opening the parcel I found out that someone else's order (Rakhi gift for brother) was shipped to against my...
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V
Vijay Tharani
from Indore, Madhya Pradesh
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Not refunding money

Address:Indore, Madhya Pradesh

I have purchased a tablet 2 months ago from homeshop18 and when i orderd the tablet their customer represntative said that it has a sim option but when i recieved the phone there is no option of inserting a sim. And customer care people are making us fool by saying that they will refund the money but are not refunding us from last two months. Please help me. Regards Darshan lal tharani 11/1 bairathi colony near pagnis paga Indore...
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Address:Saharsa, Bihar

Reverent sir,
I ordered an electric cooker about a month ago which was received in a broken condition.i called the concerned people and they told me to courier it back to the warehouse.i did the same which costed me around rs950.it has been around 20 days i have not got any call from their side or any assurance to replace the product or refund my money back along with the courier charges.we are from a small place so can not go to...
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Tim66
from Indore, Madhya Pradesh
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Regarding non receipt of ordered good

Address:Panchmahal, Gujarat

Hi... this is Tim from gujarat yet to receive the product booked on 31st jul'14, ord no[protected] for Denver Sport Energy n Charge Deo combo... It's a long days since i haven't receive that.. This is for favour o[censored]r kind information that amount fr the said product already been paid through debit card... if the product is nt available then plz refund the amount, , no need of that.. Thanks n regards Tim...
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Shashi_Geeta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Majic Mop (crystal)

Address:New Delhi, Delhi

My complaint No. is[protected] of Order No.[protected]. The rod of magic mop is not working. I had telephoned to the Customer care many times. But no body has come as yet for attending the complaint. Please send the someone urgently to attend the above complaint. Yours faithfully, Shashi Kant Kumar W/o Geeta Kumari Mob. No.[protected]/[protected]...
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