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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
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1437
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Gautam Buddh Nagar District
Uttar Pradesh
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201301

HomeShop18 reviews & complaints page 122

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D
DiviSatiz
from Chennai, Tamil Nadu
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Disappointment in order 949445235

Address:Chennai, Tamil Nadu

I have ordered and received the following items, Order number[protected] on 22.07.2014.
In that 4 Products,
1.Traditional Jewellery Combo by Variations - final-3
2.Gold Plated Necklace Set By Pourni - Temple Jewellery
looks awesome and quality and finishing is good.

But I am not satisfied with the following.

1.Gold & Antique Plated Jewellery Combo By Zaveri Pearls
This...
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A
abose14
from Delhi, Delhi
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misprinted pages in the book

Address:Khordha, Odisha

I had ordered a book (Pathfinder cds conducted by upsc) on 23/07/2014 from homeshop18 (order no.[protected] and it was delivered on 27/07/2014 through aramex courier. The problem in the book is that it has got 8 misprinted pages within page numbers 630 and 660 (page no.-630, 631, 638, 639, 646, 647, 654 and 655).I want to return this book. Please respond soon...
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A
anju panwar
from Ujjain, Madhya Pradesh
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Not refunding money & not taking back

Address:Indore, Madhya Pradesh

I've purchased from homeshop 18 Trio Bid Screen Dual Sim Phone Combo online in Invoice Dt[protected] via order no.[protected] & courier receiving Dt 08/07/2014 in Evening. After, receiving of the courier. I found both the phones are not in working condition (Incoming voice Problem). I called so many time but every time I faced harassment and no solution still after 15 days. I did not get the solution. All home shop Customer Care Executives...
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M
MANOJ88
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Awful delivery

Address:Kanpur, Uttar Pradesh

I booked (Order no.[protected] a milton 750ml pink thermosteel flask duo
On 15th june, 2014. 13 days has already been passed and i did not
Received yet. While, their site is showing delivery will be in 5 working
Days.

After make a complaint on home shop 18, they given a fake courier
Details of first flight courier on 22.07.2014 stating you will receive
It within 3 days and it's also...
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V
vikasbhatt
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding the money of product returned to hs18

Address:Gwalior, Madhya Pradesh

On 23rd april-2014, I booked a product of 2500 INR consisting shoes combo pack But when It was delivered to me, The product doesn't met my expectation, So as per HS18's rules I returned back the product with DTDC courier service with POD no. (Z[protected] to HS18.. But till date I haven't received my money.. And when I used to call the customer care executives do reply that "please wait for 24-48 hrs and we will solve your...
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P
prithwiraj roy
from Darwha, Maharashtra
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Package Not Delivered

Address:Chandrapur, Maharashtra

Order no.[protected] Date:- 14/07/2014 The above was placed by me on 14th july 2014, payment was done through Internet banking. And I have not received my order and your customer service is saying payment was not done. While payment was done through SBI Internet banking. Please be my money be refunded into my account your customer service is not helping in this matter. My transaction id is IGW8303672 for reference check it and refund...
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D
Deepa Sundrani
from Bengaluru, Karnataka
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purchased spice mobile

Address:Akola, Maharashtra

i have purchased spice mobile, the battery of which is not proper...it is having always low even i charge it for sufficient time...it always shows the red signal of low battery. what to do of this mobile, it have been 10 days to purchased that mobile...
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R
ramasankar1977
from Ujjain, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding not receiving of Gift Coupon

Address:Gwalior, Madhya Pradesh

I had bought a Spice phone from Home shop 18 on 09/07/2014 . Along with it I was supposed to get a Gift coupon worth 1000 Rupees but till day i have not received the Gift coupon. I have complained several times to Homeshop18 and every time they tell me they'll send it by sms or email or that it has been sent but they never send it .Our complaint no is[protected] dated 15/07/2014 and other complaint no is[protected] dated 20/07/2014against...
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N
Narendra Dongare
from Nagpur, Maharashtra
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For penta mobile

Address:Nagpur, Maharashtra

Sir I sell a phone penta 3G from home shop 18 channel but after 4/5 day some problem occure in mobile I immediately calling to channel and recieve service centre in nagpur .cervice centre sain submit your handset.I submit ALL the box received from home shop 18.on date 02/07/2014 but on date 24/07/2014, anybody not care to me to return my mobile....
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R
ruffruff
from Pune, Maharashtra
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haven't received the gift coupons

I had bought a Spice phone a month ago from Home shop 18. Along with it I was supposed to get a Gift coupon worth 1000 Rupees but till today i have not received the Gift coupon. I have complained several times to Homeshop18 and every time they tell me they'll send it by sms or email or that it has been sent but they never send it . they are just fooling people. Thier customer care is so bad that i[censored] register a compliant they dont even bother...
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M
Mukundkaushik
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service center was not helpful

Address:New Delhi, Delhi

Dear sir

We had purchased a Micromax A075 Mobile from Home Shop-18. in starting this handset is O.k

But now This time this Handsets is Rough for me Because it creates some problem
1.Phone jack was not working
2.camera was not cleared

I had gone two micromax service centre but no one help me(He had told me every time technician was not in there) because we had purchased this handsets...
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I
Imraan Raja
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Request Denied by HomeShop18 for Rs. 2699

Address:Jaipur, Rajasthan

The customer care person just contacted me and asking me the courier number. The same question they are asking since 3 months. I would request him to call me back to resolve this ASAP. Facts of the Case: I've purchased online in March 2014 via order no.[protected] . After, receiving the courier. I found the difference in the size and then I sent the packet back within 2-3 days through a courier to them on my own expense. They said they will...
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I
Imraan Raja
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need a Refund

Address:Jaipur, Rajasthan

I've purchased online in March 2014 via order no.[protected] . After, receiving the courier. I found the difference in the size and then I sent the packet back within 2-3 days through a courier to them on my own expense. They said they will give me the refund as soon as they received the courier. Since March 2014, I have been trying to contact them but they are not responding. In fact, once they responded but in a very bad manner. Since 2...
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T
Tapati
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-delivery of pre-payed order for a month

Address:Gautam Buddh Nagar, Uttar Pradesh

I had placed an online order on June 24, 2014 at homeshop18.com. My order number is[protected]. I had placed an order of "Dermawear Women's Black Mini Shaper". The suborder number is 81205017. I have already payed for the order online through my credit card. It has been a month and I have still not received my order. I called their customer care thrice over a span of three weeks and every time they gave me a false assurance that I would receive...
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Address:Chennai, Tamil Nadu

We brought 2 Godrej electronic safe.

Models:(Order no :[protected]
Forte- Touch screen is not working 7 Door is not opening 7 closing properly. We would like to replace it.
Privy- The paint has been removed outside in 1 corner. Damaged piece. 1 coat will be better.

We already lodged 3 complaints but couldn't get proper response for this. Each 7 every time they say someone will call us or they...
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Address:Hooghly, West Bengal

Sir, I have a complaint against Homeshop18 under my online order number 82263849 dated 15 July 2014.I ordered a "Panasonic Automatic Cooker SRWA18 with Flower Print" on 8th July 2014 but they sent a "Hair curler" on 15th July 2014. How they can do this big mistake in their service? An now they are saying I should courier the wrong product to the company address. And no where mentioned this during online shopping if they fail to provide...
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J
Jennifer Arora
from Nilokheri, Haryana
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no refund and short products

I ordered Two laurel watches and received on 19 june2014. ..one was defective so returned it via on dot courier on 20 june2014. ..I called hhomeshoP 18 SO MANy timES..but every time I faced harassment n no sollution...still after 30 days i didn't get the sollution...m waiting n calling Homeshop18 regularly...plz refund my money as soon as possible...MY ANOTHER COMPLAINT IS ONE WATCH WAS WITHH PERFUME COMBO I Didn't get the PERFUME. ..still...
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M
mahendramohanjha
from Kolkata, West Bengal
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Penta calling tab is supported SIM card

Address:Vaishali, Bihar

Dear Sir I have purchase penta dual core 2G calling tab on 2nd july.My order no is[protected].And i have received my product on 10th july.But unfortunately my tab is not supported by SIM.Due to this i am unable to call or connect net through SIM.Please help me solve my problem.My contact no is [protected]....
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A
ANKUSH16
from Samalkha, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Size is not fit of tablet cover and key pad not working

Address:Gurdaspur, Punjab

Sir,
I bought tablet cover ( attire leaf worth rs 369/-) but cover ' s size is not
Properly fit in the tablet and also bought tablet rs 6999/- but its keybourd is not working properly like space button, a, q, z and back space and much more words .
Email id [protected]@gmail.com
M:[protected]...
+2 photos
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N
nimi_gup
from Delhi, Delhi
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Harassment of customers

Address:Udaipur, Rajasthan

I had placed the order on 20th May with Home shop 18 with a verbal commitment by the customer representative that if I'm not satisfied with the product quality then a reverse pickup would be arranged and my money would be refunded into my credit card account. The product received was o[censored]tter poor quality and not at all how it looked on the website. After much followup they told me to courier through speed post and send scan copy of...
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