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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
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HomeShop18 reviews & complaints page 129

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A
AkshataK
from Pune, Maharashtra
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Unordered delivery

Address:Bangalore, Karnataka

Dear Sir/ madam I got a message today that "shipment with delivery awb [protected] is out for delivery"; however, I have not order any product from your store. This is the second time I am getting this message. Why is this happening when I have not ordered any product? Please look into this matter. regards...
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S
selvam1990
from Karaikkudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

can't receive my order

Address:Sivaganga, Tamil Nadu

i have ordered two items .This is with reference to our order no.[protected] dated 6th June 2014.they informed that our order has been dispatched and will be delivered to you in 4 days.but till can' receive my order pls reply and clarrify the complaint...
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M
manjishri
from Aurangabad, Maharashtra
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Poor response

Address:Buldhana, Maharashtra

Sir I purchased water filter from Homeshop18. I paid money on 23 May 2014 using net banking. Expected delivery date was 30 May 2014. On 02 Jun I raised ticket. I contacted Homeshop18 three times. Today its 12 Jun. I am still waiting for the delivery of the item. If I contact Homeshop18, they are asking me to co-ordinate with DOTZOT courier service. I request to look into the matter and resolve issue at the earliest....
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G
gairola anil
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Ambrane 770 2G Calling Tablet

Address:New Delhi, Delhi

I purchased a ambrane 770-c 2g calling tablet from homeshop 18 on 20/05/2014 vide order no[protected]. Firstly, the product they sent me was defective as when the tablet is plugged in for charging, its icons start dancing and windows starts opening itself.


Then they replaced it on 30/05/2014 they sent another defective piece where the battery, the moment it is put on charger, the tablet becomes so heated that, the tablet...
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Address:New Delhi, Delhi

Order No.[protected], placed on 2.6.2014, recd. incomplete on 3.6.2014, after several complaint taken away back on 8.6.2014 and once again deliver incomplete on today I.e. 12.6.2014 vide AWB No. [protected] from Aramax Co.


In continuation to my earlier email on the above reference, today once again we recd back the packet from HS 18, which is once again in complete and having only shoes not having the toretto jacket...
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K
kanishka holkar
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl penta tab not working properly

Address:Dehradun, Uttarakhand

It is not working properly.it is not connecting with pc, have a very bad battery backup and other problems also. We already had complain about it. Its not a calling tab now we want to replace it So please solve this problem as soon as possible...
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F
faisal_trawell
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my Amount

Address:Lucknow, Uttar Pradesh

I have purchased a Micromax canvas 3G Android on kitkat A105 order no[protected] dated 8th june 2014 and made payment of Rs. 6999/- through credit card throgh HomeShope18 and received today 11/06/2014 but the quality of mobile phone is very bad i m not satisfied with this mobile phone touch screen and camera not working properly and many other problems as well and please refund my amount as soon as possible I call the customer care homeshop18...
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B
Biks
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pendrive

Address:Kolkata, West Bengal

I bought a pen drive (Sandisk Cruzer Pop 16 gb) from homeshop 18 more than a year back, having 5 yrs warranty. Now it has become defective, showing 'the disk is write protected' whenever i am trying to copy or format. I have got no cash memo, warranty card or anything like that. What should i do now? I want the Homeshop 18 authorities to pay fast attention at this matter & help me out. Contact no: [protected]. Email: [protected]@gmail.com....
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A
Anand hofincons
from Bengaluru, Karnataka
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Not received Socks and Slipper

Address:Bangalore, Karnataka

hi Sir, With reference to my order No.[protected], please note that i have received only shoes today. the following items pertaining to this order is still pending for delivery Socks Slippers So, kindly arrange to send the pending items at the earliest and oblige Regards Anand...
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S
shobhit.srivastava
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund status

Address:New Delhi, Delhi

Hi, This is Shobhit. I purchased a TV video game from Home shop 18 approx a month back. First they delivered me a wrong product and second when I had returned it next day they are not processing my refund. Even after so many reminders nobody is bothered about customer pain. This is THE WORST online shopping portal I ever experienced. And guys this not my first bad experience with these peoples, In past I ordered Micromax phone, after...
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E
ennu
from Varanasi, Uttar Pradesh
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fault in set

there is hearing problem in my order no.[protected], sub order no.79726019. i lodge a complaint no.[protected] against my order.isend it back by first flight couriers ltd. its a.w.b. no is R991B0108722. in this all i suffer a lot it was my daughter, s birthday i could not surprise her now its my request if you change my order spice 6110 with spice 6120 i will be very thank full to you...
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D
diyya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Penta basn tablet recd in faulty condition

Address:Hyderabad, Andhra Pradesh

I Aparna booked one bsnl penta tablet which i got delivered on 30th MAY 2014 but it was received in fault condition, same i was send to penta service center for repairing or replacement through courier on 3rd june.But till now i did'nt get any updation from service center from last 3 days i am continuously calling to service center but no response, now i decide to go consumer court for my case.If possible pls solve my case immediately.Plz...
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G
garima tiwari
from Mumbai, Maharashtra
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Order no-942906439 no refund

Address:Mumbai City, Maharashtra

Dear homeshop18, As you can see that my money is in your hand please i don't want my money back because i am waiting from so long time and i am so upset ..if you have possible please provide me some coupon code to buy new item from your site on behalf of my money. please atleast do this i will be so thankful to you regards garima tiwari [protected]...
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ketandamania
from Morbi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding my product amount

respected sir,
i have purchased my a product order number[protected] from homeshop18.com at 15/05/2014 and i got my product on 27/05/2014 totally damaged and misplaced products contain so i call at the time and ask to replace it or refund my amount and they ask to send the product at zaveri pearls, ami dhruvi mansion, glass bldg, near zania apt, opp old river bridge, behind old shagun hotel, next to jain sthanak, wasi uprashray, navagaon,...
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ketandamania
from Morbi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not replacing my product or not refunding my amount

respected sir,
i have purchased my a product order number[protected] from homeshop18.com at 15/05/2014 and i got my product on 27/05/2014 totally damaged and misplaced products contain so i call at the time and ask to replace it or refund my amount. and they send the product at but every time the ask to wait for 24 hours but not respond to my call or my query and maid them courier resipt at [protected]@homeshop18.com but they we r not resive...
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Address:Patna, Bihar

Complaint No.[protected],[protected], 98018595. Fraudulent presentations, Not having committed item in the box, items missing from the box, no coupons and no gifts. After launching the complain, they are just passing the time. Its been more than 3 months and still struggling. No result so far....
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O
omsha75
from Gurgaon, Haryana
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non receipt of refund/cheque

Address:Faridabad, Haryana

I have purchased a Multi Utility Table. Due to some defect & non receipt of gift voucher of Rs. 200/- I returned the product on 9.5.14. They were informed that the product could not be replaced as it is not available in their stock. Inspite of repeated calls I have not received cheque of Rs. 1299/- which was paid by me against the above said product. Though I received a SMS on 27.5.14 from HomeShop informing that refund cheque of INR...
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P
palav amruta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to redeem coupon received through freecharge.com

Address:Mumbai City, Maharashtra

I have got HOMESHOP18 RS 100 voucher through Freecharge.com Using that coupon I have tried to do shaping on HOMESHOP18 using Internet. As per Freecharge.com guide lines I have enter coupon code in 'APPLY HOME SHOP18 COUPON' check box. On submitting correct coupon code page is giving error as Coupon is applicable only on web or mobile or TV. However I am doing transaction using web only & going to make payment though card...
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prashantom
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Product not picked up for return (8th Day) in progress

Address:Indore, Madhya Pradesh

Dear Team, I have ordered one product (BSNL Panta Tab-Rs.5999) on Homeshop18 by calling their customer care on 24th May'4 and cancelled product on same day and took confirmation as well of cancellation by 2 agents, however product came to our home and money was paid by brother as he was at home, (31st May'14) same day i called up and asked call centre that product is not fulfilling my requirements and i want to refund same, cc agent told...
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V
vivekyashg
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile replacement

Address:Ghaziabad, Uttar Pradesh

Kind Attn.:- HOME SHOP 18 COMPLAINT DEPARTMENT Dear Sir, This is to inform you that I "Mr. VIVEK KUMAR GUPTA" had purchased a Fujezone Dual Sim Full Touch Screen Mobile Phone With Free Dual Sim Phone ASE 17, against the Order No.:[protected], Sub Order No.:[protected], Order Approval Date:[protected] & Cargo Ready Date:- [protected], Amount Rs. 4499.00. I Had sent Back the above said Mobile Phone for replacement:- ...
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