HomeShop18 Complaints & Reviews

This is an unexpected response from such a famous online shopping website. I bought a product for Rs.7000, it was a combo offer, I ordered Bhalaria Dinner Set and a cassarole set was there in the combo offer. I received(not even asked before delivery) the product on 22 march 2014. I checked everything on 24th and found that one of the casseroles has a manufacturing defect in it. I called the customer care of HS18 but to my surprise they...

i have purchased a BSNL PENTA PS501 phablet from HOMESHOP18 on 13 jan 2014. After a week touch pad of my phone start working slowly and after few day more it has gone completely out of order without any physical damage i have complained about it in HOMESHOP18 so many times but every time the give me a no. of penta head office where i could not get solution of my problem bcoz the no. which has been given to me is not a toll free no. whenever...

Reminder = 2 Dear sir, After long Followup still no any action & replay from your side. Thanks & Regards, Sachin Daitkar. [protected] [protected]. [protected]. [protected][protected]---- On Sun, 30/3/14, SACHIN DAITKAR <[protected]@yahoo.co.in> wrote: Subject: Re: 1050ml container cap missing To: "[protected]@homeshop18.com" <[protected]@homeshop18.com> Date: Sunday, 30 March, 2014, 6:59 PM REMINDER...

Dear Sir / Madam, Please see the attachment of 40Piece Princewarecontainer Set . I have purchased 40Piece Princeware container Set - OrderNo[protected].After reciving material one No. 1100ml container cap missingfound.Please Take Nacessary action & Arrange the 1100mlcontainer cap...

Hello, Party name- Manuj Arora Bill No.: 68052 Challan : 68052 Order no.:[protected] I ordered a product on 18 March 2014 @ around 7:30 PM. I was watching homeshop 18 channel in my house & i said to that representative that I want the same saree about which your company channel is dicussing "Right Now", actually at that time on the channel they were showcasing 3 sarees of Khazana Collection one was Lahenga Saree, the other one...

I had placed an order for combo offer of 3 Tunics and 2 leggings by Vvoguish for Rs. 1599, on 19.02.2014 and the order no. was[protected] for cash against delivery. However, the product was received on 24.02.2014 but the same was returned for replacement due to different size of tunics ordered for and complaint no. was 96976731. The customer care intimated that replacement is not available, hence another order for an amount upto 1599...

I had placed an order on 21st March and the order number is[protected]. I spoke to a customer support person on 25th March (the day I received the product) and I explained my situation and my personal issue and had requested for reverse pickup and after cross checking my pin code, she confirmed that the reverse pick up will be arranged. I am now out of town on some official event. I gave calls to the same customer care number 4 times by now...

dear sir i have purchased spice mi504 mobile to hs18, worth rs 6499, but after some defect in mobile i will return this product to hs18, because his customer person told me that within 48 hours when product are deliverd to me i can sent a request for replacement, then i will return for replacement but then he told me that just 2, 3 day product are sent to you, but now he will told that every day that 3, day more, 3days more, etc, and then...

HomeShop18 recently had a discount promo code "APL20NOW" which claimed that it will give FLAT 20% discount on appliances. But instead of FLAT 20%, it was deducting only 300Rs. on 1999 Rs. priced item, instead of 399. I contacted them and they had vague reasons for this. Next day they were supposed to call but they didn't and then they had modified the bug too. They might have cheated more than thousands o[censored]sers with this promo code....

dear sir
i have purchased spice mi504 mobile to hs18, but after some defect in mobile i will return this product to hs18, because his customer person told me that within 48 hours when product are deliverd to me i can sent a request for replacement, then i will return for replacement but then he told me that just 2, 3 day product are sent to you, but now he will told that every day that 3, day more, 3days more, etc, please take neccessary...

Its been 6 days now and my product is yet not shipped .Its extremely frustrating to see the poor customer service by Homeshop18. I have raised several tickets but all are closed.I need a confirmation as to when the product will be shipped or whether it be shipped or not? Its really dihearting.you are fooling people thats what i understood Abhishek...

I had ordered spice mobile M5916 as on march 8th but after a week the mobile stopped working . today when I called up for refund or replacement they asked me to visit the service center and were not ready to refund the money back. please do not buy any product from Home shop it is pathetic and fraud....

My order no.[protected] sub order no. 74206975 Delivery date: 13-03-14 Sir, I received this product on 13th march 2014 and i found manufacturing defect and defect is second sim is not detected by handset. So, Kindly replace with new samsung mobile or refund my amount. Thanks &amp; Regards, Prashant Tiwari Mob. No: [protected] Email Id: prashant.[protected]@gmail.com...

I have purchased Jashn from Sanskruti Seller: Alex Jewellery Pvt. Ltd. and my order no. is[protected] but this sets are damaged.i had replaced my sets but as per our communication you said you refund my courier charges but still you are not replaying on my mail ID. I have send you the scanned copy of courier receipt. as you said in telecommunication and mention in my complain form.so plz refund my amount of courier charges. this is your...

I have purchased Jashn from Sanskruti Seller: Alex Jewellery Pvt. Ltd. and my order no. is[protected] but this sets are damaged.i had replaced my sets but as per our communication you said you refund my courier charges but still you are not replaying on my mail ID. I have send you the scanned copy of courier receipt. as you said in telecommunication and mention in my complain form.so plz refund my amount of courier charges....

I have placed order#[protected] of portable planer at Homeshop18.com on March 03, 2014. Till last Sunday(09/03/2014) order was not dispatched by company. So I lost interest and I raised ticket#97813043 to cancel my order at homeshop18.com site.


When I checked the status today(11/03/2014) then surprisingly ticket has been closed without canceling my order. When I called to customer care center they said they are forwarding...

We had placed an order of 7 legging combo offer in the month of Feb 2014. We had placed 15th of Feb 2014 and the same was delivered. We had called your customer service on few weeks ago for replacement of this order because of size issue. Till day no one has come to replace the same. Please check the number of calls we have made close to 10 to 15 calls till day. This has been the worst online shopping experience till day we have ever...

I had ordered a hiba dressing material in blue colour, the parcel received was in beige colour. After contacting the customer support executives, the parcel was couriered back to the discussed address and the refund was promised Within 15 days. But till date No refund has been received and whenever I call them to know the status, every time a new answer is provided, some promise that the refund cheque will be delivered in the next seven days,...

HS18 Order No.[protected]. Product: Spice Mobile M6110. Complaint No. 96397371 dated 15/02/2014 for mobile getting automatically shutdown inspite of it being fully charged. Product shown to service centre. Fault identified as due to virus - in a new handset. Virus removed as per service centre personnel and assurance given that the product will work fine. Problem recurred. Complaint No. 97434829 dated 03/03/2014 for mobile getting...

I ordered shoes from your homeshop18 which i have returned back. Itz been past 2 months i have not got my refund back.Is this is the way you treat your customers.I have been mentally harrased by your customer support executives when i called them to refund the amount. You guyz are pushing to lodge a complaint against homeshop18 in consumer forum. Got the worst experience and treatment from your Customer support!!! contact me at[protected] |...