HomeShop18 Complaints & Reviews

Dear
I have shopped one order from u. It is delivered but after some day I have got call from [protected] and they told me we are beginning new web site named Homekat.co.in and for promotional purpose we are giving gifts to our 10 lucky customers. But u have to do shopping 3000 above then they will deliver the gift product with order product. And they have total information about my order which i have given to home shop, with my full details.
When I have asked them they told me my full address phone number and which product I have ordered. On that basis I have paid 3499 rupees payment and now they are not responding. The numbers are coming switch off.
I couldn't getting why your sharing our personal details with some.

On the 20th of march, i, deoki philip, had ordered "bed in a bag 11 pieces" set of bella casa. The contents in the bag which i had to get was two single quilts, one double bedsheet, two pillow covers and six cushion covers. But when i received the order it was disappointing. I got only one single bedsheet, one pillow cover instead of two and no cushion cover. Not only that, the colour is also different. I would like to return this and i also want my money back. When i tried to register my complaint, the numbers provided were wrong. Do look at this and try to solve it.

Sir/mam
I ordered a item in march n i got delivery on time. Today i recive a call, the caller said he is from home shope 18 and you are the lucky winner of that product and u won safari car.
He is telling me to submit 6-7 k in their acc .
I want to know is it fake or its your official call
My suborder no is :[protected]
Mohammed aslam
Contact me: [protected]

After baught some things from home shop by mobile booking and paid to cash, some one called my no and told me that u won 1200000rs for our lucky champ Winer for buying (same thing that I ordered nd also received thats r kurti, t-shirt 5pices) that things..then told that u send me 15000rs for confirmed booking to new orders, that yor r identified..bd send me ur a/c no we send the wining money, nd shoping with in 15000 rs identified confirm..beneficiary ac no=[protected], ifsc=sbin0000042, sbi..name of the caller-Dinesh Ram

Dear Sir/Madam,
We had purchased a windows mobile phone from your shopping website. Due to some issues from your side, our product had been delayed and delivered late two months after the delivery date. It also consisted of warranty card proclaiming one year warranty.Its been two months since the expiry of the warranty card and the phone has stopped functioning. When taken to repairing shop they are claiming as its a 2 to 3 yrs old product and cannot be repaired and suggested to take it to its service center. I am not going to take it to any service center. But i want you to either repair it or replace it. Its always the responsibility of the company to satisfy their customers. These acts show how irresponsible you are? Thanking you in anticipation.

We ordered by looking advertisement and its told by customer care also that you will be delivered 27 jewelry item but we received only 8 items.

We want full package should be delivered to us as we had paid for the full 27 items.If you have any concern call me @+[protected]/[protected].

I have seen people purchasing online and these type of fraud will not be accepted.

Received item one also doesn't contain the ad shown.Please take necessary action and provide at least all item I had paid for ASAP

regards,

Manish Kumar
+[protected]

Sir,

I have placed a order for CELKON Mobile vide order Number.[protected].
I have received on 22.03.2017 at 12.00 Pm.

After opening the parcel box I found that you have given battery wrongly, it is not fixing and suitable to the mobile which i was sent by you.

Immediately I made compliant to your home shop18, they gave me homeshop18 mobile service centre address, to get it repair their.

I am staying in Yelahanka, the mobile service centre address is more than 30 KMs, if i have to go to that address, I have to apply one day leave and spend transport charge is more than 500/- ( five hundred rupees) who will bear the expenditure.

While packing and dispatching the product you have not checked properly simply sending, unnecessary problem / correspondence to be made to you.

Hence you are requested to send you representative / or service person to fixing the battery for or send another set, to avoid further correspondence.

I hope you are understand my problem and do the needful.

regards

ANBARASAN C
KV CRPF
Yelahanka Bangalore.
[protected]

Respected Sir/Madam
I want to register a complaint against HomeShop18 for disclosing my contact details.
The matter is that I received a call form +91-[protected] on 19thMarch, 2017 form a person who claims that he was calling from HomeShop18 and I won a Tata Safari as I won first prize as a lucky winner.
He told all details of the product which I ordered from HomeShop18 in past as well as my postal address and my mobile number, he also told me the address of HomeShop18’s office from which he was claiming to call. He told me to deposit Rs.12500.00 to claim the prize. He messaged me two numbers of his Senior Executive for further assistance, the number is[protected] & +91-[protected].
I know that he was a fraud so I didn’t trust him. But the main point is, this is not the first time I got a call like this. Before this may be on 17thFebruary 2017, I received same call like this from +91-[protected] claiming that I won a Tata Safari as I won first prize as a lucky winner and gave me an SBI account no 0012496-[protected] of Harnot branch on name of Vinay Prabhakar, to deposit Rs.12500 to claim the prize. He also gave me the number for further assistance,[protected].
I discuss this issue with HomeShop18 on Twitter and their customer care center and their Executive assure me that they will investigate this issue and assured me for the future. But yet the problem is not resolved as I received the same type of call.

This is a major issue as customer’s details are not safe. I mean how anyone can know that which product I order on which date and my contact details as well. I also have audio recording of the call.

Plzzz take some serious action against HomeShop18 as not only this is their fault but also that they are not talking it seriously as I earlier complaint about this issue.

My order no. is [protected] and I have purchased 10 sets of led bulbs along with one phone and brightness of the led bulbs is very poor and sim card slot of the phone is also damaged and they are not taking return of the product as they said brightness will be that only.
at the time of sale of product on tv channel, they showed brilliant brightness and also compared it with other bulbs but now i compared with other bulbs and they said their bulbs will have this much brightness only and do not compare with other product.
finally i want refund of this product as this is totally waste for me. Rs 999 means a lot for me and this is totally waste for me.
further i can not visit service centre for phone of rs 500 as cost of visiting service centre is more than that.

Homeshop 18Team,

This is to inform you that, Today morning we got a call from the no [protected] saying that you won a TATA MANZA car in HOME SHOP 18. Below message received from the name of IM-HOMESP.

Dear customer congratulation You won THE 1st prize a TATA MANZA with 7, 75, 000/ from.HOME SHOP lucky draw contest AND registration charge deposit Rs.5100 only. State Bank of India A/c-[protected] HOLDER NAME: Mr.Vijay Gupta

After this I asked him send a official email to my id but he refused to send the mail saying that i[censored] need any clarification regarding I will tell you over phone only. Also he said you deposit the amount in sbi account if any problem you face give a complaint.

Request you to please guide us.

Thanks & Regards,

Rahul Patel
Mo.[protected]

Home shop 18 team is claiming that all the gorilla & dragon-trail lcd mobiles are unbreakable. you guys breaking walnuts with the mobile on shown on TV. but my swipe mobile broke as it dropped onto the floor. you either repair my mobile or change it. I won't to the service station.

Thanks
Manish Vishwakarma
63/26 lal kuan lucknow
mob:-[protected]

Hi,

I very disapointed with them.

As I ordered a item to gift someone.

I gifted them. But when they opened this gift pack, they found that product is defective item, It's cap is not able to set with each other as its cap is already cracked.

Becuase I have to gift someone that's why I could not open pack and I had directly gifted them as I faith on Homeshop18.

But this time I'm very disapointed as they are saying youare lateas per policy we cannt return now, but which policy says homeshop18 should send defective peice.

That was gift then how ca i open that product. I directly gave him. I have to same at front of them as it's apis not fiting.

Please help to exchange this item.

Item details is;

[protected](Order id )
Product order date 6 March
Product name - pnb cooker blue in color

Thanks

I got my order delivery yesterday.
The quality of lipstick and other cosmetic very bad. And not in same colour as view in advertisements.
I want to return my order. Because of bad quality of the material.
So pls.help me.
About this matter I was called in homeshop 18 customer care but I'm not found any satisfy replay

My order n.is [protected]
When I called in company they are said their was no returning process in cosmetic .but this term or conditions not mentioned in the produced advertisements.so I m very upset for this shopping. And very bad shopping experience with homeshop in this time

I have ordered Crystal induction cookware 2 weeks before.when i got my delivery of product, the crystal induction was damaged and some internal parts are broken.i had put my request to replace the product But unfortunately second time again i got damage and broken product.
Now as a costumer i am pissed off and very disappointed with the service of homeshop18 .I don't understand why your service team not checking the product properly before packing or they are just damping the products like anything...

I need solution ASAP...Very bad my 1st and last experience with homeshop18.

I Order 5 t-shirt round-neck with free 5 collar t-shirt. On 5/3/2017 order no. is[protected]. These T-shirt are not according to your advertisement and my order.In add you Said 5 t-shirt round-neck with free 5 collar t-shirt different size & different colour. But these t-shirt are all round-neck and same size, same print, and also dusty.
I want to return these t-shirt. Please return my money.

Mene 5 march ko shoes ka combo order kia tha jiska total amount 1550 ₹ tha product thik 3 din baad deliver hua but wrong shoes aye

Complaint krne par mjhe 1550 ka loyalty coupon dia jo mjhe nhi use krna i want my money back
Jo shoes adv. Me dekha tha wo us se bilkul different tha or quality bhi cheap thi

Complaint no. Hs[protected]
Order no. [protected]

Hamne ek sofa cover order kia tha or wo jab ghar deliver hua tab hamne dekha ki ussh sofa cover ka design or colour change ho geya tha.
Phir ham complain kia the to hame bola geya ki sofa cover change nehi hoga uske badle loyalty bonus coupon milega bolke msg kia the.
Coupon code no - C3HDUPNTZ82

Order no-[protected]
Name-Ramakanta Padhy
Adress-Gandhi Nagar, last lane
near Tejaswi Hotel.
Usi coupon ko use karne ke lia ham 11.03.2017 ko Tv pe 2 bedshit, 4pilo cover, 2 welcome mate, 2 cuson cover or 1 runner order kia the . Rs-999
Ham bar loyalty bonos use karne ke lia bar bar call karke baat kar rehe hai but avi wo bol rehe hai ki bonos use nehi ho payega or 518 ke chakar me avi 1200/- ka nuksan ho raha hai . Agar jaldi kuch action nehi lia geya to ham ligal action lene ke lia majbur ho jayenge... So jaldi respond kijia... Thank you !!!

Hi I have earlier sent a registered post for the CEO regarding Same And again I have received another call stating bumper prize winner of TATA safari Storm or can claim an amount of 1280000
I have taken details of caller, which is as under-
SBI - [protected]
IFS code - SBIN0018552
Branch Name – sohsarai, tata jamshadepur
Mb no - [protected] (Calling no)
Mr bablu singh
[protected](toll free no)
Whtsapp no – [protected]
I tried to lodge a complaint and asked customer care executive to note down the above detail, but she denied and told that mb number detail is more than enough, then I asked here to connect me or give contact detail of her supervisor which she denied. The detail of Customer care executive is as Jyoti, call time 1212 on 10 Mar 2017.
I have earlier written to the CEO Mr Sanjeev Agarwal about the call recieved earlier the details were as -
Name – Nikhil Ravi (could be fake name)
Mb numbers – [protected] & [protected]
SBI Account number – [protected]

Please take action on details provided and intimate me on my email - [protected]@gmail.com

I got a call from [protected] saying that i have wont the bumper price of TATA safari 4 wheeler and i would be receiving a message from the company itself. i asked him to mail me but he insisted that i will recieve the message. i said there is no such thing uploaded on the internet so he replied that once i recieve the prize theyll upload it.

kindly check this caller.

I have recieved sms that i have won prize of tata safari in my name and i have to deposit registration charges.Person in the name of pratap patel then called on mobile and told us whatever i ordered on different dates from your site .However i disconnected it.
My concern is that whatever i ordered from site/over phone was known to that miscreant.How come he knew all about my orders.There is a security concern and doubt as to whether or not the data of whatever i order is safe at your end.
I request you to address the issue else i will be forced to lodge fir at local police station or choose for legal recourse.
My security is breached as the person calling was having knowledge of each and every details precisely including date and item ordered.