HomeShop18 Complaints & Reviews

I ordered dress materials from homeshop18.com and during payment they offered me to provide cashback in jio money if i'll pay through jio money and i did. Its been four days and i still haven't got any cashback on my jio money account. My order no. Was[protected]. I would be very thankful if you'll help me with this. Please help me with this asap...

Dear sir

i purchase a spice mi740 table is work in 5or 4 month after that is not work is touch i call to coustomer cars his gave mi service centre add is i gave my table in vashi service centre his gave a job sheet i go to collection a table the service centre is close down i call to homeshop 18 he tell that plz sir wati 4 day icall u back he call same tell today is 8 month my table is in service centre i cll him/her same as tell what ican do sir plz help me for a god my table is RS-4500
how u file u lost a RS 4500 thousand help me...sir
i have a all proof is bill and job sheet

To whomsoever it may concern,
i have ordered a two sided dual colour bedsheet and comforter which i have ordered during the showtime on T.V and what i got after 3 days was nothing same to that shown on T.V. I am NOT satisfied with the product as it is NOT the product i have ordered. So, i would like to return the product back to the company.

Thank you

Sub order number[protected]
Name - Virani MINAXI
Purchased spice dragon trail mobile 3g+ from homeahop18 . as name suggest dragon trail glass it is. After half month how can scratch occurs on it...if it is scratch resistant?? After complaining since months they are not giving satisfactory answer Nor spice is helping...nor their customer service is helping me..kindly help.

Sir,
I had received a Coupon of Rs.200/- (Coupon No.CUBP53B3BU6 & CYQ3APUPE8A) against Invoice No.OXIZ/16-17/245513 DT: 20/12/2016.But now when I going to book Jio Wi-fi Device and enquired to avail discount of Rs.200/- on second purchase but nobody guided me how I avail even I contacted in Toll free No. [protected], [protected], [protected] by my Regd.Mob.No.[protected] & [protected] on 0800pm on 12.01.2017 to 13.01.2017 till 0130pm. Lastly I thought that all personnel working for receiving call from Customer are bogus & no knowledge about gift coupon. It also shows that Home shop 18 declared Coupon of Rs.200/- is totally fraud. Further I requested to other Customer not happy with Coupon of Rs.200/- declared by the Home shop 18 in future.Tks. Yours faithfully. R.Hansda.

Order placed on january 09-jan-2017
item-1
Product-NutriGlow Beauty Wedding Combo-26 Pieces[protected]
Net Payable- 1070
Order No. [protected]
Just few hours back i got my NutriGlow kit with 24 pieces insted of 26 pieces.
2 Bindi cards and 1 head band is missing in that packet.
And instead of shea butter moisturizer you people deliver aloe vera lotion.
Please deliver my missing products as soon as possible because this is unfair to the customer if you not provide all the products written in package contents.

Primary: [protected]

Order placed on: Saturday, December 31, 2016
Item: 1
Product: Combo of Bedsheets, Cushion Covers, Mats & Runner By Azaani
Net Payabale: Rs. 1099

Upon checking the status in few days as no order received, found it stated that the payment is not received.

Then Ticket#[protected] was raised foro the same, then new order was placed by HS18
and placed new order with details matching with primary order info.

Secondary: [protected] ..
Order placed on: Saturday, December 31, 2016
Item: 1
Product: Combo of Bedsheets, Cushion Covers, Mats & Runner By Azaani
Net Payable: Rs. 1099
Ticket number#[protected]

Then, in a day or two, i got an SMS stating "We regret to inform you that your Order has been cancelled and the refund has been initiated for the same. on Wednesday, January 11, 2017"

Screenshot has been attached for all conversations.
They have failed to provide compensation for the same, I wish to place a request to discontinue services of HS18 from desired channel partner.

My order no.[protected] of cloth dryer delivered on 9 th jan 2017 but I wish to inform that one of the lock I. E where plastic part has to fix on rod is broken pl replace the portion of cloth dryer which is broken It has about 5 to 6 locks out of which one is broken. this the lock where plastic part attaches with steel rod and upper most lock is broken you can change the lock or the part which has broken lock.

Thanks

S k. Goyal

I ordered two set of matress protectors of rebeka but received just one set. According to customer care executive they had only one set in stock so delivered only one. But now they are neither delivering remaining one set nor reimbursing money of one set. They are not ready to pick up that product and they are asking to currier the one set which i have received at my own cost, even they are telling that after they will receive that one set they will do quality check, and if everything found ok then only my money will be refunded. Customer care executive talk very rudely. It was not my fault that even they dont have product in stock they accepted order and done partial delivery. Why i should bear currier charges to send them product back and why should I take risk to currier back.

I buy i new intex mobile at 28 dec 16 today is 1st jan 17. I got problem in phone from same date. I saw this phone is already repaierd by the selller. Now homeshop not give me respone & solution. This company is too much low catogary. So all guys pls don't never purchase from homeshop 18.. Now i have only option i am going in consumer court.

Regards
Abhay
[protected]

Dear sir,
I was purchased one mobile on 27.12.2016 online than it was delivered on 29.12.2016 at 3:00 PM and I called on toll free no. On 30.12.2016 at about 9:30 PM again I called on 31.12.2016 in the morning.
It very unfortunate that i am here for complaint regarding of your deficiency in service of defective mobile as I purchased one mobile from you that was defective and without charger and I called on your tool free no to return the same within 30 hrs of the day but the same was not in procees kindly take it return back forthwith as per your return policy "product can return within back within 48 hrs otherwise I am going to file a complaint regarding this issue.
PRODUCT WAS ORDERED BY [protected] TANNU DACOR PLACING ADDRESS B273 A VINAYAK APARTMENT RAMPRASTHA GAZIABAD.

I ordered a product (New Look Iron Wall Shelves-Set of 4) worth Rs. 1699/- on HomeShop18 on 20.11.2016. But on 05.12.2016 a wrong product was delivered to me. I talked to their customer care regarding that. They advised me to send it back to an address in Muradabad (UP) which they e-mailed me. I did the same by spending Rs. 480/- on courier charges on 06.12.2016. They also assured me that my product would be shipped as they receive my courier. They received the product which I sent back within one week. But I am still waiting for the product. I spoke to their customer care many times but even these customer care people talk in a clever and deceitful manner. I also told them to return my money but they told that I may get the product only. Feeling cheated and helpless now trying to approach media to highlight Homeshop18 as a cheater and save other people from this type of cheating by them.

A. I booked a set of organiser, item description: pretty krafts-buy 20 pc organiser &get 25 pc organiser set free - pink[protected]
B. The item was registered with order no.[protected] dt 05/11/2016, sub-order no.[protected]
C. The item was delivered and i paid the money rs 1150 in cash to the delivery-man. I asked him to wait till i checked the content but he did not wait.
D. I opened the packet and i found instead of total 45 pcs, only 33 pcs were there in the packet ie 12 pcs short.
E. I informed several times either return the money and take back the packet or deliver the balance 12 pcs on urgent basis.
F. I kept the packet in safe place. I could not use these

Necessary arrangement may please be done to address the above grievances.
Thanking you,

Asok kumar pal,
D3 srinibas mansion, hostel more,
Riverside road
Burnpur - 713325
Wb
M. No.[protected]

Order number:[protected]
Sub order:[protected]
Invoice number:SMMDRH
/DRH/12/2016/160751
Invoice date:20.DEC.2016
Order date:20.DEC.2016
LYF Flame 6 Black
plz replaced mob handset or back cover LYF FLAME6 black of dameged back cover lower side so i requested dear sir plz replace the mob handset or back cover.

I bought a lyf flame 7 black handset on 13/12/2016 invoice no. SMMDRH/DRH/12/2016/141207 and its order no. [protected] and suborder no.[protected].But my handset is now giving a problem.It is not starting yet.it is totally in switch off mode.
So i want to submit a complain about the handset.Its my request to you to change the handset as soon as possible.

I ordered jeans from the company on 24th October 2016 ref-no [protected] after that the package arrived on 27th Oct containing the jeans but of same colour which on requesting was taken back for replacement. But its been more than a month and am still awaiting for replacement package. Inspite of continuous follow up with the company there is no revert from their end. Also After the initial telecon with customer care team we were told to do another purchase from Homeshop18 in which amount of previous returned package will deducted. But on doing the same the delivery boy lodged a complaint of short payment with Pydhunie police station due to which at age of 64 and being a respectful person i have to go to police station to settle the dispute causing the damage to my image.

Dear Sir/Madam
I am writing to inform you of our disappointment concerning. On 11 December, 2016, i ordered the '7 Pc Non-Stick Cookware Set'. December 14, 2016, i got items and when i open the packet lot of scratches and i sea item size is very small. I paid 1150 Rs (along with shipment charge). Also Non-Stick Cookware Set with lot of scratches. Seems it is not like a new product. We are not satisfied. We expected lot but not satisfied.
Now i want to get back my money. It would be really helpful if we get back our amount.
Product Name : 7 Pc Non-Stick Cookware Set
ORDER ID: [protected]
Date of ordered : December 11, 2016
Date of Received Product : December 14, 2016
Amount to be Paid (along with shipment charge) : 1150
Delivery via : Ecom Express
FOS with AWB No. :[protected]

Manufacturer and distributor carry out their responsibility.

Regards,
Prahlaad
[protected]
[protected]

Complaints about the order number [protected], on dated 14th December 2016 cost of FLY Mob was 5 thousand something including all charges and onthe same date in order number [protected] the cost of pant was told Rs 600 on TV Homeshop 18 which is showing Rs 6000 of mobile and Rs 900 of pant respectively in S M S on delivery. Pl correct it so that we take interest in home shop 18 in future. Thanking you!

Sir
Maine 10/11/2016ko homeshop18 par ek jiofi wifi device book kiya tha jiski delivery date 17/11/2016 batlai gai thi jis ki delivery nahin hui phir maine homeshop18 ko call kiya to bataya gaya ki 3 se 4 din wait karlijiye delivery ho jayegi lekin delivery nahin hui phir 01/12/2016 ko mere mobile par massage aaya ki (Hi your homeshop18 order [protected] has been delivered on[protected] and is received by signed thankyou for shopping with homeshop18) phir maine dotzot courier service (Jisse batlaya gaya tha ki iske throu aapka parcel bheja hai) se sampark kiya to unhone bataya ki mera banda jo parcel lekar jata hai usne no service bolkar parcel return kar diya hai aap homeshop18 se sampark kijiye tabhi se main bar bar homeshop18 ko call karke apne order ke bare mein jankari chahta hun to har bar mujhe 2se4 din ka smay bolkar taal dete hain aur koi uchit jawab nahin dete hain
Ir maine jitne ka order book kiya tha utne ki kareeb paise mere sirf homeshop18 ko call karne mein chale gaye hain
Pleassssss sir meri madad karen dhanyawad
Waseem ahmad vill tarapur khurd post metukaha tahsil mahsi distt bahraich up mobile no. [protected]

I had order mobile online as their mention 5 inch and they had give me delivery 4 inch mobile and phone and i received order today on[protected] with in 15 mint i had reply on your customer care for mobile problem first they are not ready to accept their mistake and now they are provide me coupon for as amount i had give to them i had given 2810/- rups. but as per your customer care executive she said after collection mobile they calculate valuation of mobile its means they will deduct amount which i had give today.
why this mistake happen and why should i pay for your mistake ?
kindly reply i need mobile proper which you had mention in your advertisement or if its possible give me coupon but exeact what i had give amount to you
kindly do the need full .